Research topic •
Towards a comprehensive knowledge-based work management framework
Highlights •
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The work performed in organizations (projects, processes, cases, etc.) may assume very different forms. In spite of this, it is possible to identify a set of core principles and concepts that are common to all the effective work management approaches. This research aims at (i) identify such root principles and concepts, (ii) organize them according to a work management systems ontology providing a conceptual framework for the analysis, design and in knowledge based organizations and (iii) search for common patterns intended to speed up the analysis and design of knowledge based work management systems. The research will be rooted on a set of real world business and managed in close relation to software companies willing to embed the results in their work management solutions.
Keywords •
Work management systems, knowledge work, ontology, patterns
References •
Terry Winograd, A LanguageIAction Perspective on the Design of Cooperative Work, Human –Computer Interaction, 1987-1988, Volume 3, pp. 3-30, 1987-1988, Lawrence Erlbaum Associates, Inc.
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Martinking Mikeuschold, Stuartmoralee and Yanniszorgios, The Enterprise Ontology, The Knowledge Engineering Review, Vol. 13:1, 1998, 31–89 (KER 13108), 1998, Cambridge University Press
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Thomas R. Gruber, Toward Principles for the Design of Ontologies Used for Knowledge Sharing, In International Journal Human-Computer Studies 43, p.907-928, Knowledge Systems Laboratory, Stanford University, 1993.
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Francis Heylighen and Clément Vidal, Getting Things Done: The Science behind Stress-Free Productivity, 2007 Amar, A. D. Managing knowledge workers: Unleashing innovation and technology. Westport, CT: Quarum Books, 2002
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Supervisor •
José António Faria
