agenda • motivation • the old and the new • the pieces of the puzzle • the experiment(s) • next?
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disclaimer
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motivation
gts 12
the pieces of the puzzle
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the old school way
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the “new” stuff
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gts 12
so, I asked...
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Hello Luiz, You have asked a great question!
What has changed that internet is now available during flight is technology. With the ability to use WiWi-Fi frequencies instead of cellular frequencies this has been approved! The FAA still has all voice communication prohibited. If you would like more information on this please feel free to visit the links below: http://www.aa.com/content/amrcorp/pressReleases/2008_08/20_ gogo.jhtml and http://www.aircell.mediaroom.com/index.php?s=43&item=78 (the article the approves the FAA is dated April 2, 2008) Looking forward to working with you! For more information, please check out our website at www.gogoinflight.com. On this site you can sign up for our newsletter informing you of updates and promotions! Our friendly Gogo Customer Care representatives are available by Live Chat from the gogoinflight.com website or call us in person at 1-877-350-0038. Happy Travels *-)-™ Gogo Customer Care
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You are one of our very best customers and we appreciate your inquiry about WiFi Internet Connectivity aboard our aircraft. Please know that we carefully tested this product for some time before implementation on our 767-200 aircraft. We would never offer any inflight product our service that would be a safety issue. We value your long-standing loyalty and support and are eager to continue the relationship we have enjoyed over the years. Please be assured we are all working hard to provide the high quality service you have every right to expect when traveling on American Airlines.
Sincerely,
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in Brazil • seems to still be pending ANATEL’s approval • but should be the same as abroad • but we’ll talk further about that...
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so, who’s currently providing the service??
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767-200
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the trip
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so... • it worked • good rf coverage • slow/ latency • session persistency apps • expensive (?)
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gts 12
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wi-spy break
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WTF? gts 12
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come back later
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gts 12
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okay, but, how about security?
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lessons learned
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how about the service in other countries?
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major differences
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some details (and I can always be wrong, remember?) • user cellphone connects to mini cell network in the plane • voice and data calls get routed to satellite* that connects to ground stations • crew controlled voicecalls – being able to switch to silent mode (thank thank God!) God
• # of simultaneous calls • uplink speed, depends on the technology gts 12
Page 3 ... the old school way. DefCon 17 ... from the gogoinflight.com website or call us in person at 1-877-350-0038. Happy Travels *-)-â¢. Gogo Customer Care ...
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