Alert
TM Pal
Full User Guide
Alert PalTM Guide Index
General Commands
Alert Pal Quick Start Guide …. 3 – 19 Alert Pal Full Guide … 20 – 37
General notes - 12 Changing the password – 8 Adding an additional user – 8 Deleting an additional user – 11, 20 Setting / deleting master’s e-mail – 20 PIR detection – 27 LED Indicator – 28
Important Information Important information – 4 User Notes General notes – 12 Notes on the full user guide – 19 Getting to Know Your Alert Pal Preparing your Alert PalTM – 5 Mount your Alert PalTM – 6 Setting up your Alert PalTM – 6 Your Alert PalTM is now operational – 7 LED Key – 7, 8 General Information Battery – 13 Disposal & recycling – 13 Factory reset – 16 After sales – 17 Listen in to Alert PalTM – 26 SMS Notification on Power Supply Change – 29 Completely reset Alert PalTM – 36 Arming / Disarming Arming / disarm your Alert PalTM – 8, 25 Auto-arm your Alert PalTM – 23, 24 Sensors / Remotes / Panic Buttons Remote Control – 9, 26 Panic Buttons – 10 Sensors – 11, 12, 26
Alarm Settings Warning tone for alarm – 27 SMS notification upon alarm – 27, 28 MMS notification upon alarm – 28 MMS notification to a pre-set email upon alarm – 28
Capture Images Request an MMS – 10, 11 Send image to master’s email – 20 Send image to appointed email / mobile – 21 MMS to email upon alarm – 21 Auto-send MMS images – 22, 23 Quick Start Guide Command List Master commands – 14 Master & additional user commands – 15 Guest commands – 16 Full Command List Full command list – 31, 32, 33, 34, 35 General Troubleshooting Troubleshooting – 18, 19 Main Technical Parameters Technical parameters information – 30
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Get an SMS / MMS message when motion detection /PIR is activated
Infrared LEDs enable the camera to capture images in the dark
Instant alert by SMS (text), MMS (picture) & Email (inc images)
Dial the Alert PalTM and listen into the monitored area
Quick and easy to set up, just send the Alert PalTM a few simple commands 3 www.tekview.co.uk
Important Information Please read the information below before using your Alert PalTM 1.
When inserting or using the SIM card, do not touch the gold connectors
2.
Use only the approved Alert PalTM AC power adaptor
3.
Treat your Alert PalTM carefully, store it safely and do not drop or throw it
•
Do not expose your Alert PalTM to dust, liquid, moisture or humidity
•
Do not use or store your Alert PalTM at extreme high or low temperatures
•
Do not expose your Alert PalTM to naked flames, lit tobacco products or other heat sources
•
Do not use your Alert PalTM in hospitals or near medical equipment
If you have personal medical devices such as a pacemaker consult your physician for advice. •
Do not use your Alert PalTM in an aircraft or in any place where the use of radio transmitters is prohibited
•
Do not use your Alert PalTM in places where a potentially explosive atmosphere is present
•
Do not use your Alert PalTM in proximity to car airbags
•
Do not attempt to take your Alert PalTM apart, there are no user serviceable components inside the product
•
Do no allow children to play with your Alert PalTM, small parts such as SIM cards could be detached and represent a choking hazard
For optimum performance do not cover your Alert PalTM, position it with good access to the mobile signal. You should not rely on any voice call / SMS / MMS capability that your Alert PalTM provides for emergency or essential communication.
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Get to Know Your Alert PalTM STEP 1. Prepare Your Alert PalTM 1. 2. • • 3. u 4.
Slide the battery compartment cover downwards Lift the battery cover away from the device WARNING: Always be sure to switch off the camera and disconnect the power before inserting or removing the SIM card. Do not touch the gold contacts of the SIM card NOTE: The SIM PIN must be checked. Use an ordinary mobile phone to check and, if necessary, turn off SIM lock Hold the SIM card in line with the dot (gold contacts on the underside) and slide it into position Replace the battery compartment cover
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STEP 2. Mount the Alert PalTM Camera 1.
Mount the bracket on the wall, ceiling or other surface as required
2.
Attach the camera to the threaded tip of the bracket
3.
Screw the round lock-nut towards the camera to secure the camera on the mount
4.
Loosen the screw so the angle can be adjusted
5.
Tighten the screw to the camera in the desired position
Note: There is a second mount position on the underside of the camera. The mount screw-threads are standard photographic size, so the camera can, for example, be mounted on a camera tripod.
Note: For best results avoid pointing your Alert PalTM at a bright light or window.
STEP 3. Setting up your Alert PalTM 1. 2. 3. 4. 5. 6.
Connect the cable from the power adaptor to the power inlet socket on the back panel as shown Plug the power adaptor into a wall outlet or socket strip Slide the power switch to the UP position to turn on your Alert PalTM After approximately 60 seconds, the camera bleeps to indicate that the GSM network has been found From your mobile phone, send an SMS with text #00# to the camera, the camera confirms your phone as the master by SMS meaning that you have full control over your Alert PalTM Your default password is ‘1234’
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Network MMS settings are configured automatically for the 3 major networks (PAYG) Orange, Vodafone and O2. If you are using a contract SIM on Vodafone or O2, you must now send the command indicated in order to configure MMS settings. Vodafone: #145#vodafone#
O2: #145#o2#
Your Alert PalTM is now operational When armed, your Alert PalTM will raise the alarm when a sensor is triggered. By default the built-in infrared body sensor is enabled and camera movement detection is enabled. When the alarm is raised your Alert PalTM sends an SMS to the master followed by an MMS with images. Other options include voice call and email alarms. Detector image and alarm settings can be configured – please see further on in this document.
Status Searching for network / SIM PIN enabled Alarm triggered No SIM card / System error / Camera start up Loading wireless remote sensor Armed Disarmed / Waiting for master number Sending messages / Ongoing voice call Factory reset / Loading sensor
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Fast flash (two flashes per second) Slow flash (one flash per second) Two second flash
Changing your Alert PalTM password We recommend that you change your password immediately to prevent any authorised access (this can only be performed by the Master user) 1. 2.
Send your Alert PalTM an SMS with text #04#OldPassword#NewPassword# (the password can only be a 4 digit number / the original password is 1234 ) The Master user will receive an SMS reply that the password has been successfully changed
STEP 4. Adding an additional user (This can only be performed by the Master user) 1. 2. 3.
Send your Alert PalTM an SMS with text #06#AdditionalUserNumber# To add several additional users to your Alert PalTM send an SMS with text #06#AdditionalUserNumber#AdditionalUserNumber# The Master user will receive an SMS reply that the additional user has been added successfully
Arming your Alert PalTM You can either arm the Alert PalTM with the remote or SMS command. • Send an SMS with text #01# to arm • Send an SMS with text #02# to disarm
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Remote Control The remote control should already be paired in the factory, if the remote is not paired please follow the instructions below; When the camera is on and disarmed press the set key for 2 seconds, you will hear a beep and the LED will turn orange. Press any button on the remote you will then hear a beep, the LED will flash green and the remote has been paired (repeat the process for the second remote) (If you hear a double beep the remote is already paired). The set mode will automatically time out after 15 seconds.
Press
to arm Alert PalTM
Press
to disarm Alert PalTM
When you press to arm the camera you will hear a beep and then 60 seconds later a second beep, the camera is now armed. To disarm the camera press and the camera will beep once, the camera is now disarmed. When the emergency button is pressed on the remote, Alert PalTM acknowledges with a beep. The Alert PalTM calls the master number (only) at which point the master can hear live audio from the Alert PalTM. Note: Alert PalTM responds to the emergency button in both armed and unarmed states. If the Alert PalTM is busy, for example sending images, the on-going operation is cancelled in order to action the emergency alarm.
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Pairing your Alert PalTM with the panic buttons Before use, each panic button must be paired with your Alert PalTM, two are supplied. 1.
Send your Alert PalTM an SMS with text #196#SOS1#
2.
You will then get an SMS back to say it has accepted your command
3.
You then press the panic button and the device is paired
4.
To add an additional panic button just repeat the same process using #196#SOS2#
When the panic button is pressed Alert PalTM calls the master number and each added additional user for 5 seconds in turn until someone answers, at which point that person can hear live audio from Alert PalTM. The LED indicator displays on-going voice call. Alert PalTM tries each number up to three times until someone answers at which point it stops dialling. Note: If Alert PalTM is calling a landline, check that hanging up the landline clears the call, some telephone networks do not clear the call when the caller hangs up making it impossible to dial a new call. We recommend that the emergency calls are made to mobile numbers. DO NOT PROGRAM THE CAMERA TO CALL THE EMERGENCY SERVICES. Alternatively send #39#1# to Alert PalTM to change the settings the SMS/MMS mode ONLY when the panic button is pressed. Then when the panic button is pressed Alert PalTM acknowledges with a bleep and sends an SMS alert followed by an MMS with an image to the master and each added additional number. Note: Alert PalTM responds to the panic button in both armed and unarmed states. If the Alert PalTM is busy, for example sending images, the on-going operation is cancelled in order to action the emergency alarm.
Request an MMS Image from your Alert PalTM Requesting an image this way will only send one image in an MMS. (This can be performed by the Master user / Additional User / Guest) 10 www.tekview.co.uk
(Master User and Additional User) Send an SMS with text #03# (This will send you one MMS image)
(Guest) Send an SMS with text #03#Password# To request up to 8 images change the command to: #03#ImageQuantity# for Master User and Additional User and #03#Password#ImageQuantity# for Guest
Deleting Users from your Alert PalTM (This can only be performed by the Master user)
1. 2.
To delete an additional user send your Alert PalTM an SMS with text #113#AdditionalUserNumber# You will then receive an SMS that the number has been successful deleted
Sensors By default the smoke sensor and door sensors are paired and they are labelled ‘sensor1’, ‘sensor2’ for the doors and ‘sensor3’ for the smoke. As soon as any sensor is triggered you will receive an SMS. If the sensors are not paired then refer to the information below for more information.
Smoke Sensor – Insert the battery in the back of the smoke sensor, then install the detachable plastic part in the desired location (i.e. kitchen ceiling) with the two plastic nodules pointing down towards for floor, then attached the main smoke detector body and twist clockwise to lock in place.
Door Sensors – Insert one battery into each of the door sensors (the larger piece with the ariel), then attach the smaller part and the larger part to your door using the double sided sticky tabs.
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The door sensor needs to be positioned on your door as shown in Picture 1, with the thin piece always next to the LED light. When the door is opened the LED on the sensor should glow red as shown in Picture 2.
Pairing Door Sensor 1. 2. 3. 4.
5.
6. Picture 1
Picture 2
Power on the wireless sensor (insert battery) The Master sends the following SMS command #05#sensor1# Then you will receive an SMS back to say the sensor is ready to be paired Put the thin part next to the LED to make the light red (as shown in the picture earlier in the guide) You will then receive an SMS back from the camera to say the sensor has been successfully paired Repeat the process with #05#sensor2# to pair the second door sensor
Pairing Smoke Sensor The same process is followed for the smoke sensor as above sending #05#sensor3# and when prompted press the test key on the top of the smoke sensor.
Notes 1. 2. 3. 4. 5. 6. 7.
Master and additional user SMS command format: #code#content# Guest users SMS command format: #code#password#content# The password must be a 4 digit number The original password is 1234 Your Alert PalTM will reply to the user after it receives the SMS command The ‘#’ symbol must not be ignored when typing an SMS command Do not put any spaces within the commands
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Battery • •
• • • •
Battery performance (device runtime) depends on signal strength and other factors The battery may have temporarily reduced capacity when new or after a prolonged period without use Turn off the device and disconnect the power adapter before removing or inserting the battery Do not allow the battery contacts to touch any metal object We advise you to replace the batteries in any sensors, remote controls and the camera every 3 months LOW BATTERY – The motion detection function will be deactivated and the configured settings can not be saved when Alert PalTM is operating with low battery
Disposal and Recycling • •
Do not dispose of your Alert PalTM with normal household items Dispose if your Alert PalTM at an appropriate collection point for electronic equipment
Please make sure to send your Alert PalTM a test SMS every 3 months to ensure continued operation.
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Using your Alert PalTM Users interact with the Alert PalTM using SMS commands and voice calls. There are three levels of access – MASTER, ADDITIONAL USER and GUEST.
MASTER There is one master who has complete control over Alert PalTM, Master only commands;
SMS to send
What it does
#00#
Sender becomes Master (to be used after factory reset also)
#14#NewMasterNumber#
Change from present Master number to new Master Number
#04#OldPassword#NewPassword#
Add an additional user
#06#AdditionalUserNumber#
Add an additional user
#113#AdditionalUserNumber#
Delete an additional user
#113#
Delete all additional users
#08#password#
Reset to factory settings
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Master & Additional Users Up to 10 users set by the master can access Alert PalTM, Master and User Commands;
SMS to send
What it does
#01#
Arm Alert PalTM (If an event is detected, alarm is triggered)
#02#
Disarm Alert PalTM (events will be ignored)
#03#
Take one image
#03#Quantity#
Take a number (quantity 1-8) of images
#09# or #09#1#
Get the command list (#09# for SMS, #09#1# for MMS response)
#32#Size#
Set image size: 1: 160x128; 2: 320x240 (default); 3: 640x480
#33#Quantity#
Set quantity of images to take when triggered: 1-8 (default 5, see note 1*)
#39#0#
Call mode – when emergency button pressed, numbers are dialled (Default)
#39#1#
SMS/MMS mode – when emergency button is pressed, Alert PalTM send SMS and MMS
#30#Number/EmailAddres s#ImageQuantity#
Capture image(s) and send to appointed mobile or email address
#12#0#
No MMS notification upon alarm
#12#1#
MMS notification upon alarm (Default)
*Note 1: Maximum Quantity is limited to 2 when images size is set to 3 (Master & Users can also call Alert PalTM and listen in via the built in microphone)
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GUEST Guest users are people who do not normally need access but might be asked to check the protected area because they are nearby. For example Guest users do no need to be pre-defined to Alert PalTM but do require the password in their commands.
SMS to send
What it does
#03#Password#
Request an MMS image
#03#Password#Quantity#
Take a number (Quantity 1-8) of images (See note 1*)
#30#Password#MobileNumber/EmailAddress#Q uantity#
Take a number (Quantity 1-8) of images and send to a phone or email address (See note 1*)
How to factory reset your Alert PalTM If you want to set up your Alert PalTM again from the beginning, you can use factory reset to set all settings and parameters back to factory default. Following factory reset you will need to re-pair panic buttons, re-enter any mobile network MMS settings and reconfigure all users etc (the door sensors, smoke sensors and remote controls will still be paired). To perform Factory Reset send command with text #08#password# then pair a new master number again with #00#. Only the master can reset the camera.
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After sales service for your Alert PalTM The Alert PalTM is simple to set up however should you require any assistance then simple call us and we will help you through the set-up process.
The Alert PalTM comes with a 12 month warranty from date of purchase however if you need any assistance please don’t hesitate to contact us and we are more than happy to help you will any issues. If the problem can’t be resolved just send then camera back to Tekview Ltd at our head office and we will fix the fault or send you a replacement camera out free of charge.** **Please see the website for full terms and conditions. You should not rely on any voice call / SMS / MMS capability that you Alert PalTM provides for emergency or essential communication.
We operate a policy of continuous development, we reserve the right to make any changes and improvements to any products describes within this document without prior notice. For the latest product information please visit www.tekview.co.uk, Tekview Ltd does not guarantee the document reliability or any content except that it complies with all UK Law. Only use this product according to the UK Law, respect other peoples privacy. Tekview Ltd hold no responsibility for the illegal use of this product. Tekview Ltd hold no responsibility for any loss of data or income, or any special, incidental, consequential or indirect damages caused as a result of this product or using this product.
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General Troubleshooting Problem
Possible Reason
Solution
Camera won’t operate (indicator is working)
Master number has reverted to default
Reset the camera back to default factory settings
Alert PalTM will not respond to any commands (indicator is working)
Mobile number or MMS functions of the SIM card aren’t active, or no credit on the SIM
Contact network provider to activate SIM card function or top up the SIM card with funds
Indicator light constantly ref (longer than 60 seconds)
Alert PalTM can’t identify the SIM card
SIM card not installed correctly, turn the power to the camera off and check the SIM card is inserted correctly
Alert PalTM will not respond to any commands (indicator not working)
Possible Alert PalTM fault
Switch off the power to the camera, check the SIM card or reset to factory settings
After starting the camera the indicator flashed red but will not turn green
1)
1)
2) 3)
The network signal is weak or the network is busy The SIM card pin code is active The SIM card is faulty
2) 3)
Place the camera in a different location with stronger signal and try again Cancel the pin code Check with the network provider that the SIM card is working
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Problem
Possible Reason
Solution
Remote control does not work, or slow to action command
1)
1)
2) 3) The camera won’t start after it has been running on the battery for a long period of time
The camera has low battery The remote has low battery The two remotes pressed simultaneously
The battery has no power
2) 3)
Connect external power to the camera Replace the battery Try only one remote control
Connect the camera to the external power charger and charge for at least 2 hours then restart the camera
If the problem can’t be solved with the above help please contact Tekview Ltd for assistance .
Full User Guide Notes The full user guide starts on the following page (20) and anywhere it says ‘default’ you do not have to send this command for the camera to perform this function, they are already pre-set within the camera’s firmware (these additional features are just if you want to disable and re-enable the functions).
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Additional Features Deleting additional users (This can only be performed by the Master user) 1. Delete an additional user #113#AdditionalUserNumber# 2. Delete several additional users #113#AdditionalUserNumber#AdditionalUserNumber# 3. Delete all additional users #113#
Setting the master’s e-mail address; Add an e-mail address 1. 2.
The user sends the following SMS command in order to add an e-mail address: #108#EmailAddress# You will then receive an SMS reply confirming the e-mail address has been added successfully
Delete an e-mail address 1. 2.
The user sends the following SMS command in order to delete and e-mail address: #109# You will then receive an SMS reply confirming the e-mail address has been deleted successfully
To capture an image and send it to the master’s e-mail address 1. 2.
The user sends the following SMS command in order to capture image(s) and send to a pre-set e-mail address: #03#ImageQuantity#1# You will then receive an SMS reply confirming that your request has been received and Alert PalTM is sending the MMS image
(Image quantity should be in the range of 1-8 when the image size is set to 160x128 or 320x240, Image quantity should be in the range of 1-2 when the image size is set at 640x480)
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Capture an image and send to an appointed mobile number or e-mail address (Master user) 1. 2.
The user sends the following SMS command in order to capture an image(s) and send to an appointed mobile number or e-mail address: #30#NumberOrEmail#ImageQuantity# You will then receive an SMS reply confirming the Alert PalTM is sending X (image quantity) to X (e-mail address/mobile number)
(Additional User) 1. The user sends the following SMS command in order to capture an image(s) and send to an appointed mobile number or e-mail address: #30#Password#NumberOrEmail#ImageQuantity# 2. You will then receive an SMS reply confirming the Alert PalTM is sending X (image quantity) to X (e-mail address/mobile number)
Automatic e-mail alarm settings; Turn on MMS notifications to a pre-set e-mail address (master & additional users) 1. 2.
Send the following SMS command in order to receive an MMS notification to a pre-set e-mail address: #110#1# You will then receive an SMS reply confirming your command
Turn off MMS notifications to a pre-set e-mail address (master & additional users) 1. 2.
Send the following SMS command in order to turn off receiving MMS notifications to a pre-set e-mail address: #110#0# You will then receive an SMS reply confirming your command
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Enable Alert PalTM to auto-send an MMS image(s) (Master) 1. Send the following SMS command in order to enable timed MMS images: #115#1# 2. You will then receive an SMS reply confirming your command
Disable Alert PalTM to auto-send an MMS image(s) (Master) 1. Send the following SMS command in order to disable timed MMS images: #115#0# 2. You will then receive an SMS reply confirming your command
Set a time period for the Alert PalTM to auto-send an MMS image(s) (Master)
Value
Corresponding Day
Value
Corresponding Day
Value
Corresponding Day
0
Sunday
3
Wednesday
6
Saturday
1
Monday
4
Thursday
7
Everyday
2
Tuesday
5
Friday
8
Monday to Friday
To pre-set a time for the Alert PalTM to automatically send an MMS image(s). You need a ‘Day,’ a ‘StartTime’, an ‘EndTime’ and an ‘Interval’.
Notes • The ‘Day’ is one digit and the value lies in the table above ‘0’ to ‘8’ • The ‘StartTime’ and ‘EndTime’ consist of 4 digits (hh:mm) and works on a 24 hour clock, e.g. 0000 means 00:00 (hh:mm), 2359 means time 23:59 (hh:mm) • The ‘Interval’ consists of a 2 or 3 digit number and the value ranges from ‘10’ to ‘480’ minutes • The ‘StartTime’ and ‘EndTime’ must be in the same day and the ‘EndTime’ must be later than the ‘StartTime’. 22 www.tekview.co.uk
Set a time period for the Alert PalTM to auto-send an MMS image(s) continued … 1. 2.
Send your Alert PalTM an SMS with text #116#Day#StartTime#EndTime#Interval# You will then receive an SMS reply confirming your command
To set several start, end and interval times just extend the command to #116#Day#StartTime1#EndTime1#Interval1#...#StartTime3#EndTime3#Inverval3# (The numbers 1, 2 and 3 do not need to be entered into the command for the different periods, this is just to explain the example) The maximum allowance of periods per ‘Day’ is 3. I.E. To set your Alert PalTM to send you 3 MMS images every Monday between 17:00 and 20:00 you would send the command; #116#1#1700#2000#60# This shows that every Monday the Alert PalTM will capture an MMS image at 18:00, 19:00 and 20:00 and send it to the Master number.
Enable Alert PalTM to auto-arm (Only Master User) 1. Send the following SMS with text #128#1# 2. You will then receive an SMS reply confirming your command
Disable Alert PalTM to auto-arm (default) (Only Master User) 1. Send the following SMS with text #128#0# 2. You will then receive an SMS reply confirming your command
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Set a time period for the Alert PalTM to auto-arm (Master)
Value
Corresponding Day
Value
Corresponding Day
Value
Corresponding Day
0
Sunday
3
Wednesday
6
Saturday
1
Monday
4
Thursday
7
Everyday
2
Tuesday
5
Friday
8
Monday to Friday
To pre-set a time for the Alert PalTM to automatically arm. You need a ‘Day,’ a ‘StartTime’ and an ‘EndTime’.
Notes • •
The ‘Day’ is one digit and the value lies in the table above ‘0’ to ‘8’ The ‘StartTime’ and ‘EndTime’ consist of 4 digits (hh:mm) and works on a 24 hour clock, e.g. 0000 means 00:00 (hh:mm), 2359 means time 23:59 (hh:mm)
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Additional notes The ‘StartTime’ and ‘EndTime’ must be in the same day and the ‘EndTime’ must be later than the ‘StartTime’. 1. 2.
Send your Alert PalTM an SMS with text #129#Day#ArmTime#DisarmTime# You will then receive an SMS reply confirming your command
To set several start and end times just extend the command to #129#Day#ArmTime1#DisarmTime1#...#ArmTime3#DisarmTime3# (The numbers 1, 2 and 3 do not need to be entered into the command for the different periods, this is just to explain the example) The maximum allowance of periods per ‘Day’ is 3. I.E. To set your Alert PalTM to arm every Monday between 17:00 and 20:00 you would send the command: #129#1#1700#2000# This shows that every Monday the Alert PalTM will arm at 17:00 and disarm at 20:00.
Arming or disarming the SMS notification (remote control) (Master & Additional Users)
Turn off SMS notifications when arming / disarming your Alert PalTM via the remote 1. Send your Alert PalTM an SMS with text #137#0#
Turn on SMS notifications when arming / disarming your Alert PalTM via the remote (Default) 1. Send your Alert PalTM an SMS with text #137#1#
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Remove all remote controls from the Alert PalTM (Master) 1.
Send your Alert PalTM an SMS with command #111#
2.
You will then receive an SMS reply confirming your command
Remove a wireless sensor (Master) 1.
Send your Alert PalTM an SMS with command #112#SensorDescription#
2.
You will then receive an SMS reply confirming your command
Remove all wireless sensors (Master ) 1.
Send your Alert PalTM an SMS with command #112#
2.
You will then receive an SMS reply confirming your command
Listen into the Alert PalTM (Master & Additional Users) The users can call the Alert PalTM’s number to hear live audio where the camera is located, when called the Alert PalTM will automatically connect. Only one line can be connected to your Alert PalTM at one time.
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Infrared body detector (Master & Additional Users)
Turn on the PIR detector (Default) 1. 2.
Send your Alert PalTM an SMS with command #118#1# You will then receive an SMS reply confirming your command
Turn off the PIR detector 1. 2.
Send your Alert PalTM an SMS with command #118#0# You will then receive an SMS reply confirming your command
Automatic alarm settings (Master & Additional Users)
Turn on the warning tone upon alarm triggering 1. 2.
Send your Alert PalTM an SMS with command #130#1 You will then receive an SMS reply confirming your command
Turn off the warning tone upon alarm triggering (Default) 1. 2.
Send your Alert PalTM an SMS with command #130#0# You will then receive an SMS reply confirming your command
Turn on SMS notification upon alarm triggering (Default) 1. 2.
Send your Alert PalTM an SMS with command #11#1# You will then receive an SMS reply confirming your command
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Automatic alarm settings continued ..
Turn off the SMS notifications upon alarm triggering 1. 2.
Send your Alert PalTM an SMS with command #11#0# You will then receive an SMS reply confirming your command
Turn on the MMS notifications upon alarm triggering (Default) 1. 2.
Send your Alert PalTM an SMS with command #12#1# You will then receive an SMS reply confirming your command
Turn off the MMS notifications upon alarm triggering 1. 2.
Send your Alert PalTM an SMS with command #12#0# You will then receive an SMS reply confirming your command
Turn on the MMS notifications to a pre-set e-mail address upon alarm triggering 1. 2.
Send your Alert PalTM an SMS with command #110#1# You will then receive an SMS reply confirming your command
Turn off the MMS notifications to a pre-set e-mail address upon alarm triggering (Default) 1. Send your Alert PalTM an SMS with command #110#0# 2. You will then receive an SMS reply confirming your command
Turn on / off the LED indicator on the Alert PalTM (Master & Additional Users) If the LED indicator is on it will flash at different intervals and different colours to show the status, we do not advise turning the LED indicator off.
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Turn on / off the LED indicator on the Alert PalTM continued .. Turn on the LED indicator (Default) 1. 2.
Send the Alert PalTM an SMS with command #143#1# You will then receive an SMS reply confirming your command
Turn off the LED indicator 1. 2.
Send the Alert PalTM an SMS with command #143#0# You will then receive an SMS reply confirming your command
SMS notifications on a change in power supply
Turn on the SMS notifications when there is a change in power supply (Default) 1. 2.
Send the Alert PalTM an SMS with command #144#1# You will then receive an SMS reply confirming your command
Turn off the SMS notifications when there is a change in power supply 1. 2.
Send the Alert PalTM an SMS with command #144#0# You will the receive an SMS reply confirming your command
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Main Technical Parameters Power Adapter
100 - 240v/50Hz Input, 5.5V DC/2A Output
Operating Temperature
-100C to +450C
Relative Humidity
10-90%, without condensation
Wireless Sensor Receiving Band
433MHz
Remote Control Receiving Band
433MHz
Remote Control Range
10m
Sensor Range
9m
PIR Motion Detection Sensor Range
9m
Best Shooting Distance at Night
8m
Microphone Range
6m
Image Format
JPEG
Image Resolution
160x128, QVGA 320x240, VGA 640x480
Camera Pixel
0.3 Mega Pixel
Viewing Angle
680 (Horizontal / Vertical)
Lithium Battery
800mAh
Battery Standby Time
10 - 12 Hours (Network Dependant)
Maximum Number of Sensors* (Alert PalTM can support)
15 units *(Please check with Tekview regarding additional sensors) 30 www.tekview.co.uk
SMS Command Appendix List Category
Define the user
Function
Command
User
Add a master number
#00#
Change the master number
#14#NewMasterNumber#
Change the password
#04#OldPassword#NewPassword#
Add an additional user
#06#AdditionalUserNumber#
Add several additional users
#06#AdditionalUserNumber#...#A dditionalUserNumber#
Delete an additional user
#113#AdditionalUserNumber#
Delete several additional users
#113#AdditionalUserNumber#..# AdditionalUserNumber#
Delete all additional users
#113# #03#
Master / Additional User
Capture one MMS image and send to the users mobile #03#Password#
Capture Images
Capture multiple MMS images and send to the users mobile
Guest
#03#ImageQuantity#
Master / Additional User
#03#Password#ImageQuantity# Capture MMS image(s) and send to the masters pre-set e-mail address
Master
Guest
#03#ImageQuantity#1# Master
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Capture Images
Capture MMS image(s) and send to an appointed mobile or e-mail address
#30#NumberorEmail#ImageQ uantity#
Master / Additional User
#30#Password#NumberorEm ail#ImageQuantity#
Guest
Add/Modify an e-mail address
#108#EmailAddress#
Master / Additional User
Delete all e-mail addresses
#109#
Enable Alert PalTM to auto-send MMS images
#115#1#
Set a time period to auto send MMS image(s)
#116#Day#StartTime#EndTim e#Interval#
Set time period to auto send MMS image(s)
#116#Day#StartTime1#EndTi me1#Interval1#...#StartTime3 #EndTime3#Interval#
Disable Alert PalTM to auto-send MMS images (default)
#115#0#
Turn off SMS notifications upon arming/disarming Alert PalTM via the remote control (default)
#137#0#
Turn on SMS notifications upon arming/disarming Alert PalTM via the remote control
#137#1#
Remove all remote controls
#111#
Turn on PIR detector (default)
#118#1#
Email Settings
AutoSend MMS Images
Remote Control
PIR Detector
Turn off PIR detector
#118#0#
Master
Master
Master / Additional User
Master / Additional User
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Wireless Sensors
Add a wireless door sensor
#05#Sensor1# and #05#Sensor2#
Add a wireless smoke sensor
#05#Sensor3#
Add several wireless sensors
#05#SensorDescription1#...#S ensorDescription2#
Master
Remove a wireless sensor
#112#SensorDescription#
Remove several wireless sensors
#112#SensorDescription1#...# SensorDescirption2#
Remove all wireless sensors
#112#
Panic Buttons
Add a panic button
#196#SOS1# and #196#SOS2#
Master
Contract SIMS
Enable Alert PalTM to work with your contract SIM
#145#vodafone# or #145#o2#
Master
Arming Alert PalTM by SMS
#01#
Disarming Alert PalTM by SMS
#02#
Enable Alert PalTM into auto-arm mode
#128#1#
Disable Alert PalTM from auto-arm mode (default)
#128#0#
Set a time period for Alert PalTM to auto-arm
#129#Day#ArmTime#DisarmT ime#
Set up to 3 time periods for Alert PalTM to auto-arm
#129#Day#ArmTime1#Disarm Time1#...#ArmTime3#Disarm 3#
Arming / Disarming Alert PalTM
Master / Additional User
Master / Additional User
33 www.tekview.co.uk
Get command list via SMS
Getting Help
#09#Password# Get detailed command list via MMS
Factory Settings Completely Reset Alert PalTM Image Settings
LED Indicator
Power Supply Change
Alarm Settings
#09#
#09#1#
Master / Additional User Guest Master / Additional User
#09#Password#1#
Guest
Reset Alert PalTM back to factory settings
#08#Password#
Master
Reset Alert PalTM ONLY USE IF MASTER NUMBER LOST
#AM#3#
Set image size
#32#Size#
Set image quantity to take when alarm triggered
#33#Quantity#
Turn LED indicator on (default)
#143#1#
Turn LED indicator off
#143#0#
Turn on SMS notification if power supply changes (default)
#144#1#
Turn off SMS notification if power supply changes
#144#0#
Turn on warning tone upon alarm triggering
#130#1#
Turn off warning tone upon alarm triggering (default)
#130#0#
Turn on SMS notification upon alarm triggering (default)
#11#1#
Additional User / Guest
Master / Additional User Master / Additional User Master / Additional User
Master / Additional User
34 www.tekview.co.uk
Alarm Settings
Emergency Button
Turn off SMS notification upon alarm triggering
#11#0#
Turn on MMS notification upon alarm triggering (default)
#12#1#
Turn off MMS notification upon alarm triggering
#12#0#
Turn on MMS notification to a pre-set email address upon alarm triggering
#110#1#
Turn off MMS notification to a pre-set email address upon alarm triggering (default)
#110#0#
When the emergency button is pressed, numbers are dialled and SMS messages sent (default)
#39#0#
When emergency button is pressed Alert PalTM will only send SMS / MMS messages
#39#1#
Master / Additional User
Master / Additional User
35 www.tekview.co.uk
How to completely Reset Your Alert PalTM (If the Master Number is Lost) Please read all of the below information before resetting your Alert PalTM If the master number is lost and you cannot reset the Alert PalTM back to factory settings then you can completely reset the camera. This will delete all sensors, so the Remotes, Panic Buttons, Smoke Sensor and Door Sensors will need to be re-paired. The camera will still hold all the settings that are noted as default in the command appendix list. NOTE: THIS WILL DELETE ALL SENSORS SO YOU WILL HAVE TO COMPLETELY RE-ENTER ALL SENSORS, REMOTES AND PANIC BUTTONS – PLEASE ONLY DO THIS IF THE MASTER NUMBER IS LOST AND THE ALERT PALTM CANNOT BE RESET USING #08#1234# 1. 2.
Send your Alert PalTM an SMS with command #AM#3# You will the n receive an SMS reply confirming your command
When you have reset your Alert Pal the firmware will still hold all of the settings that are set out as default in the user guide the only difference is that all the sensors, panic buttons and remotes will be lost and need to be re-paired.
36 www.tekview.co.uk
