Australia-China Business Perceptions Survey December 2013

Table of contents Executive summary .................................................................................................................................... 3 From AustCham Greater China .................................................................................................................. 4 Australian-owned companies in China........................................................................................................ 5 Survey findings........................................................................................................................................... 7 Profile of respondents .............................................................................................................................. 12 Survey methodology................................................................................................................................. 14 Appendix .................................................................................................................................................. 15

December 2013

Australian Trade Commission Australian Businesses in China 2

Executive summary Overview This survey gathers information on Australian companies operating in mainland China, Hong Kong and Macau. It focuses on mainland China operations and on Australian services companies. It is the second survey of its kind, following the 2012 China Business Perceptions survey. The survey aims to better understand the growth outlook of these companies, any barriers to their growth, as well as the regulatory and competitive landscape in which they operate. It also aims to highlight differences between different regions of mainland China. It captures the outlook for companies that identify themselves as primarily Australian and operate in China. The results are based on a sample of 86 members of AustCham Greater China chambers in Shanghai, Beijing, South China, West China and Hong Kong. The surveys were completed from October 22 to November 17, 2013. The results highlight the opportunities and challenges Australian foreign subsidiaries face in China and provide a sense of how Australian businesses are leveraging the strong trade relationship between Australia and China to grow their businesses.

Key findings 

Respondents had a positive outlook for the mainland Chinese economy in the next 12 months, with more than eight out of 10 optimistic about the overall outlook. This is an improvement on the response from 2012, when seven out of 10 were optimistic.



Four in five respondents indicated the level of competition had increased over the last 12 months. In comparison, only three in four companies in the 2012 survey reported an increased level of competition. Of the 24 respondents with operations in Western China, 23 indicated increased competitiveness in the mainland China market.



Competitors of Australian companies were nearly evenly split between local Chinese companies and other foreign-owned companies, with 56 per cent and 53 per cent of respondents respectively indicating this as their main competition.



Respondents indicated they were more profitable in 2013 than in 2012.



Key obstacles to growth for respondents with operations in mainland China were the availability of skilled staff, lack of transparency in organisational practices and an unclear regulatory environment.



Most respondents expected their operations to grow in the next five years. Three in four indicated they were likely to expand and two-thirds of these said they would expand in the next two years.



Access to new customers was the most frequently indicated reason for expansion. Of all respondents who planned to expand, 56 per cent indicated this as a reason for expansion. For those expanding to Western China, 76 per cent stated this as the reason.

December 2013

Australian Trade Commission Australian Businesses in China 3

From AustCham Greater China

This AustCham/Austrade survey of Australian business sentiment in China has been a unique opportunity to focus in on the issues confronting Australian businesses in this extremely busy and noisy market. A feature of the Australian business community is its sense of cooperation and collaboration. So to have this snapshot, which is specifically enquiring of our Australian perceptions in China, presents a valuable insight into how we as a business community view the current market conditions and where we might be heading. This survey also provides an opportunity for a reality check. So much is written and spoken about the Chinese economy and its impact on Australia, yet often these are observations that are made a long way from the day to day realities of operating in China. Regrettably, often these observations are not helpful because they are based on a misreading of the China market. The AustCham business community in Greater China is ideally placed to observe how business for Australian companies is tracking in the current economic environment. The findings from this second AustCham/Austrade business sentiment survey are most interesting. They are particularly notable for the growth in the optimistic outlook expressed by the respondents. Last year we thought that it was remarkable that 69 per cent of the respondents had an optimistic outlook for the coming year. That sentiment has become even more pronounced in the 2013 survey with 83 per cent saying that they had an optimistic view of the coming year's business in China. That was significant also because 85 per cent said that they are expecting the level of competition to grow over the coming year. The competitors were expected to be an even mix of Chinese and international companies, yet the positive outlook was based on the prediction that they expect to see the market to continue to grow in China. In fact, of the 77 per cent of respondents who said that they expected their businesses to grow in size over the next five years, half of these said that the growth would be required to meet increasing demand in the China market. This positive business sentiment may not reflect the tone expressed among commentators in Australia as they look at China and the global economy. Yet this year's findings have reinforced the views delivered in the study last year. AustCham Greater China, comprising the AustChams of Beijing, Shanghai, South China and West China in the mainland and AustCham Hong Kong & Macau have a rare ability to tap into the real-time sentiment of doing business in China. Perhaps it says something of those Australians who are engaged on the ground here in China that they have such an overwhelming positive outlook for the next few years.

December 2013

Australian Trade Commission Australian Businesses in China 4

Australian-owned companies in China This section provides background on the survey, Australia’s trade relationship with China and Australian businesses operating in China. China is Australia’s largest trading partner, accounting for 20 per cent (A$125.2 billion) of bilateral trade and 26 per cent (A$78.9 billion) of exports in 2012. Australia’s trade with China has grown rapidly, with five-year growth of 17 per 1 cent year on year to 2012. The number of companies located in Australia exporting to China is also growing. The number of Australian companies with a physical presence in China is difficult to measure. However, both the number of Australian-owned subsidiaries located in China and the number of projects in China receiving foreign direct investment (FDI) from Australian companies seem small compared to the large and rapid growth in the value of trade. Australian companies operating in China Of Australia's top 2000 companies, 98 (5 per cent) owned a significant stake of at least one company in China as of August 2013 and 89 had at least one majority owned subsidiary in China. These 98 Australian parent companies had a combined total of 193 China-based subsidiaries and an equity share of greater than 10 per cent in a further 28 companies, for a total of 221 companies. This total does not include representative offices, the inclusion of which may show a higher presence of large Australian companies in China. Of the 221 Australian-owned companies in China, 55 per cent are primarily services companies, 42 per cent are 2 primarily manufactured goods companies and 3 per cent are primarily agriculture or mining companies. There are another 328 Hong Kong or Macau based subsidiaries and associated companies of Australia top-2000 companies. Altogether there are 549 China, Hong Kong and Macau based companies, owned by a total of 171 Australian companies (9 per cent of the top 2000). These top 2000 companies have reported annual revenues ranging from A$56 million to A$58 billion. Data is limited on the number of small and medium Australian companies with operations in mainland China, so it is difficult to assess the population of Australian companies which operate in China. In terms of recent investments, 51 companies from Australia invested, through foreign direct investment (FDI), in a total of 79 projects across Mainland China between January 2008 and September 2013. The total capital investment 3 was US$6.5 billion, with an average investment of US$82 million per project.

Companies exporting from Australia to China The number of Australian businesses exporting goods to China from Australia has grown over the last five years, as has the value of exported products overall. The value of goods exports has grown much faster than the number of companies. Much of the growth in value is driven by exports of minerals and fuels, which accounted for around 70 per cent of Australian goods exports to China in 2012. These exports originate primarily from a small number of large companies. At the other end of the spectrum, many of the Australian businesses exporting to China are small traders.

1

Department of Foreign Affairs and Trade, Composition of Trade 2012 IBIS World Company database as of 28 November 2013 3 FDImarkets.com (2013) Trend Report: Australia FDI to China 2

December 2013

Australian Trade Commission Australian Businesses in China 5

Figure 1. Number of businesses exporting goods to China from Australia ('000's)

4.3

4.5

4.8

5.0

5.3

Figure 2. Goods exports value (A$ billion)

5.5

76.8 64.9 46.5 39.3 22.8

2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

27.0

2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Based on ABS catalogue 5368.0.55.006 Characteristics of Australian Exporters 2011-12

The value of exports of services companies has also grown and was A$5.7 billion in 2012. This was concentrated in travel of A$5.1 billion dollars, with A$4.0 billion of this travel education-related. Transport and professional and technical services are the next largest categories of services exports, with A$240 million of transport services exported in 2012 and A$135 million of professional and technical services. Figure 3. Service exports value (A$ billion)

5.2

5.7

5.7

2011

2012

4.7 4.0 3.4

2007

2008

2009

2010

Based on ABS catalogue 5368.0.55.003 International Trade in Services by Country, by State and by Detailed Services Category, Calendar Year

December 2013

Australian Trade Commission Australian Businesses in China 6

Survey findings Figure 5. Change in level of competition in mainland China in the last 12 months (percentage of respondents)

Economic outlook Respondents had a positive outlook for the Chinese economy over the next 12 months, with 83 per cent either optimistic or slightly optimistic about the overall outlook. This is an improvement on the response from 2012, when only 69 per cent were optimistic.

Increased a great deal

15

21

Increased slightly Stayed about the same

24

Decreased slightly

Figure 4. Outlook for the Chinese economy (percentage of respondents)

1

9 9

3 27

69

Neutral

83 Slightly optimistic

31

38

2012

2013

Optimistic

What is your overall view on the outlook for the mainland Chinese economy in the next 12 months?

Base: All respondents with location in mainland China, n=82 (2012: n=96)

Services companies were slightly more optimistic than manufacturing companies, with 84 per cent and 75 per cent respectively indicating an optimistic outlook for the Chinese economy.

Decreased moderately

40

85%

Slightly pessimistic

45 38

Pessimistic

Increased moderately

Decreased a great deal

said competition had increased in mainland China

How has the level of competition within mainland China changed in the last 12 months?

Base: All respondents with location in mainland China, n=82

Potentially a result of a more mature market, only 57 per cent of surveyed companies operating in Hong Kong or Macau indicated an increase in the level of competition, but 43 per cent indicated it had remained the same. Figure 6. Change in level of competition in Hong Kong and Macau in the last 12 months (percentage of respondents) Increased a great deal

13

Increased moderately Increased slightly

Competition

43 27

Decreased slightly

A dampener for the Australian businesses on the positive outlook for the Chinese economy was a perceived increase in the level of competition from other companies. In terms of competition, 85 per cent of respondents indicated this had increased over the last 12 months. In comparison, only 72 per cent in the 2012 survey reported an increased level of competition.

Stayed about the same

17

Decreased moderately Decreased a great deal

57%

said competition had increased in Hong Kong/Macau

How has the level of competition within Hong Kong and Macau changed in the last 12 months?

Base: All respondents with location in Hong Kong or Macau, n=30

Of the 24 respondents with operations in Western China, 23 (96 per cent) indicated increased competition in the mainland China market. This may reflect increasing competitiveness in the West. In contrast, only four of the 12 surveyed member companies of the Beijing chamber reported an increase in competition.

December 2013

Australian Trade Commission Australian Businesses in China 7

Competition to Australian companies was nearly evenly split between local Chinese companies and other foreign-owned companies, with 56 per cent and 53 per cent of respondents indicating these as key competitors, respectively.

In line with their positive outlook for the Chinese economy, respondents also have an optimistic outlook for their own organisation. 80 per cent are either optimistic or slightly optimistic while one year ago optimism was significantly lower, at 63 per cent.

Figure 7. Location of key competitors (percentage of respondents)

Reasons for optimism

Mainland China (local)

56

Mainland China (foreignowned)

53

Australia

“Strong business pipeline; strong new client acquisition; increasing interest in China from our major Australian clients.” (Board Director of a financial service provider)

36

Hong Kong / Macau

29

“Great potential market development needs for our industry.”

High income Asia

28

(Marketing Manager of a consulting service provider)

Europe or North America

26

New Zealand Other Asia

“An upturn in new business and relatively stable and solid connections already established with business partners”

9 5

(Board Director of a construction company)

Where are your main competitors based?

Base: All respondents, n=86

Local companies in Hong Kong / Macau were the main competitors in these markets (57 per cent) followed by foreign-owned companies in Hong Kong / Macau (53 per cent) and local companies in mainland China (50 per cent). Outlook for Australian companies Figure 8. Organisational outlook (percentage of respondents)

2 10

7 13

24

Pessimistic Slightly pessimistic

43 32 63

Neutral

80 Slightly optimistic

31

37

2012

2013

Optimistic

Figure 9. Reasons for optimism (percentage of respondents) Growth potential

46

Enter new markets

14

Strong demand

12

Continued investment

12

Relationships with clients

12

Increasing wealth

11

Less restrictive policies

9

Market is stable

8

Competitive market

6

Stable economy

6

Have increased our staff

6

Low operating costs

6

You have indicated that the outlook for your organisation in mainland China optimistic / slightly optimistic. What are the reasons for your view?

Base: All respondents with optimistic outlook for their economy, n=65

What is your overall view on the outlook for your organisation in mainland China in the next 12 months?

Base: All respondents with location in mainland China, n=82 (2012: n=96)

December 2013

Australian Trade Commission Australian Businesses in China 8

Profitability More than half of the respondents indicated 2013 was more profitable than 2012. This has similarities with last year’s result, when around half reported 2012 as more profitable than 2011. Figure 10. Financial performance compared to last year (percentage of respondents)

Of the 24 companies operating in Western China, 23 indicated the quality of their product or service as their main competitive advantage. Compared with service companies, manufacturers indicated client relationships were a competitive advantage less frequently (43 per cent) and low prices more frequently (36 per cent). Challenges

1

15

1 13

33

33

Much less profitable Less profitable About the same

51

40

43

More profitable

11

10

2012

2013

Much more profitable

53

How would you rate your organisation’s financial performance in mainland China this year compared to last year?

Base: All respondents with location in mainland China, n=82 (2012: n=96)

Competitive advantages The top three competitive advantages indicated were quality of the product or service, client relationships and the range of their offering. Figure 11. Competitive advantages (percentage of respondents) Quality of product or service

70

Client relationships

62

Range of offering

46

Innovation

38

Company size / profile

27

Alliance with local partners

23

Expansion into new regions

21

Price competitiveness

20

Availability of supply Government relationships

17 9

What are the key competitive advantages for your organisation in mainland China?

Base: All respondents with location in mainland China, n=82

Key obstacles impacting respondents’ operations in mainland China were the availability of skilled staff, lack of transparency in organisational practices and an unclear regulatory environment. Figure 12. Obstacles to growth (extremely high / high impact, percentage of respondents) Availability of skilled labour

32

Lack of transparency in organisational practices

32

Unclear regulatory environment

32

Cost pressures other than wages

29

Exchange rate fluctuations

28

Difficulty obtaining required licences to do business

28

Ability to enforce contract terms

28 27

Wage pressures Difficulty obtaining work permits

24

Trade restrictions

24 23

Cultural differences Competitors with preferential tariffs

22

International trade restriction

21

Restrictions on repatriation of profit

21

Property ownership

18

Lack of protection of intellectual property rights

18 17

Access to / cost of finance Infrastructure issues Transportation of goods, supplies and inputs

72%

13 11

indicated at least one obstacle to growth

Please indicate the level of impact that the following obstacles have on your organisation’s operations in mainland China?

Base: All respondents with location in mainland China, n=82

December 2013

Australian Trade Commission Australian Businesses in China 9

However, for organisations operating in Western China, the two most significant obstacles were the unclear regularity environment (19 per cent) and cultural differences (17 per cent):

Figure 14. Timing for growth (percentage of respondents)

6 “It is a lot harder market to crack than anticipated. Local nuances are difficult to cater for. Unless you are a massive foreign company it is very difficult to make an impact”

30

Next 3 years

17

Next 4-5 years

(CEO of a mining company)

Cultural differences were the main obstacle cited by goods manufacturers: “Once you think you have figured it out - you realise that you only know very little about something” (Region Manager of a manufacturing company)

Of those who did not indicate any high impact barriers to growth, some saw opportunity: “These are not obstacles per se, just issues which affect our operations. Managing these factors well is a key competence which enables us to be competitive.” (CEO of a service provider)

Growth

In what timeframe is your organisation likely to expand or grow its physical presence?

Base: All respondents who are likely to expand in the next 5 years (excl. don’t know), n=59

The most frequently indicated locations for expansion were Beijing, Shanghai and Guangdong. 32 per cent of respondents planned to expand in Western China. Of these, half were not currently located in Western China but planned a new operation. Figure 15. Regions where expansion was planned (percentage of respondents)

Beijing

Expansion plans

Guangdong

In line with their positive outlook for their organisation in mainland China, 77 per cent indicated their organisation was likely to expand.

Hong Kong

26 15

Likely to expand Remain the same

42

77%

Likely to reduce Don't know

of companies were likely to expand

What are your expectations for growth of your organisation’s operations in mainland China, over the next five years?

Base: All respondents, n=86

Of those planning to expand, 30 per cent plan to do so within the next financial year and another 36 per cent in the next two years. The remaining 34 per cent will either expand in the next three to five years or are not sure yet.

December 2013

17

39

9

30

14

27

6

Chongqing

17

9

Sichuan

11

Zhejiang

8

14 12 New location

Very likely to expand

35

Don’t know/not sure

36

Shanghai

Figure 13. Growth expectations (percentage of respondents)

Within the next financial year Next 2 years

11

Jiangsu 3 Liaoning

5

9

Total expansion

6 6

In which region(s) is your organisation likely to expand existing operations or open new offices / plants?

Base: All respondents who are likely to expand in the next 5 years, n=66; Many respondents selected multiple regions, regions with less than 5 per cent of mentions are not shown.

Drivers of expansion The most frequently indicated drivers for planning to extend operations were access to customers (53 per cent) and expanding capacity to meet demand (47 per cent). Those planning to expand into Western China indicated access to customers as the primary reason for expansion (76 per cent).

Australian Trade Commission Australian Businesses in China 10

Figure 16. Reasons for expansion (percentage of respondents) Access to customers in these locations Expanding capacity to meet demand

53 47

Figure 18. Location for manufacturing (number of respondents)

20

Chinese partners

20

Reducing operating costs

Mainland China

Developing new technologies and products

12

20

Europe / North America

12

18

Other high income Asia

5

Access to suppliers

5

11

Other Country

8

New Zealand

12

Preferential tax rates

16

Other Asia

17

Favourable regulatory changes

Hong Kong / Macau

7 2

Where does your organisation conduct each of the following operations?

Base: All respondents manufacturing in at least one region, n=22

3

Which three of the following factors most influenced your organisation’s decision to expand or grow?

Base: All respondents likely to expand in the next 5 years, n=66

Manufacturers indicated reducing operating costs (40 per cent) and gaining access to suppliers (15 per cent) as reasons more frequently than services providers. The 15 companies not planning to extend their business in the next five years mainly attribute this to high operating costs (n=7) or pressures from strong competition (n=7). Location of operations R&D was conducted primarily in Australia and mainland China, followed by Europe / North America.

18

Australia

18

Europe / North America

14

Other Asia

8 7

New Zealand

Figure 19. Location for sourcing material (number of respondents) Mainland China

8

Australia

5

Europe / North America

5

Other Asia

4

Other high income Asia

2

Other Country

2

Hong Kong / Macau

1

New Zealand

1

Base: All respondents manufacturing in mainland China and sourcing material in at least one region, n=8

Mainland China

Other Country

Those manufacturing in mainland China were slightly more likely to source raw materials from China than from Australia.

Where does your organisation conduct each of the following operations?

Figure 17. Location for R&D operations (number of respondents)

Hong Kong / Macau

18

Australia

Reducing risk

Other high income Asia

operations

24

Access to skilled staff Access to customers in other markets outside China

More efficient transport / logistics

Product suppliers were likely to manufacture both in Australia and in China. A number of companies manufactured in a range of locations globally.

6 5 4

Service providers who operated in mainland China tended to have either a regional focus or a global focus. 56 per cent provided services within China, Australia and Hong Kong only. Another 13 per cent also provided services in these regions plus another main regional group, most frequently other high income Asian countries. The remaining 30 per cent had a presence in multiple regions and continents.

Where does your organisation conduct each of the following operations?

Base: All respondents conducting R&D in at least one region, n=23

December 2013

Australian Trade Commission Australian Businesses in China 11

Profile of respondents

Figure 21. Duration of presence (percentage of respondents)

Revenue Of the 86 respondents to the survey, 57 were based in mainland China. Around half had revenues in mainland China of over A$5 million, and half under A$5 million. Figure 20. Revenue in mainland China ($A, percentage of respondents)

Less than $1 million

$20 million to $100 million More than $100 million

25

2 - 5 years

18 21

6 - 10 years 23

$1 million to $5 million $5 million to $20 million

9 7

One year or less

25 14

14

11 - 15 years 16 - 20 years

11

21

Hong Kong / Macau

6 18 18

Over 20 years

18

Mainland China

21

32

How long has your organisation had a physical presence in mainland China / Hong Kong/Macau?

Base: All respondents with location in mainland China (excl. don’t know), n=80; All respondents with location in Hong Kong / Macau (excl. don’t know), n=28

Please indicate your organisation’s revenue in mainland China (in Australian dollars)?

Base: All members of the Shanghai, Beijing, West China or South China chambers (excl. don’t know / prefer not to say), n=57

The majority of employees (77 per cent) were local Chinese, and 18 per cent were Australian.

Employees and length of establishment

Figure 22. Employees by nationality (percentage of respondents)

The respondents located in Hong Kong / Macau employed fewer people than their mainland counterparts. However, they have been operating for a longer period and generated more revenue than those located in mainland China. The median company size in Hong Kong / Macau is 25 employees, while in mainland China it is 50 employees. Half (50 per cent) of the organisations in Hong Kong / Macau have had a presence for more than 16 years, while only 24 per cent of mainland Chinese locations have existed for a similar period of time.

Local Chinese

77

Australian Other

18 6

And what proportion of your organisation’s full-time employees in mainland China, Hong Kong and Macau are…?

Base: All respondents (excl. don’t know / prefer not to say), n=73

This difference can be partly explained by historical factors. Until the mid-2000’s there were significant advantages for companies based in Hong Kong, particularly regarding the regulatory environment. Since then for many industries this gap has been closing.

December 2013

Australian Trade Commission Australian Businesses in China 12

Location

Industry

Almost all respondents operated in mainland China (95 per cent), most commonly in Shanghai, Guangdong and Beijing. A third (35 per cent) operated in Hong Kong / Macau.

A majority of respondents (86 per cent) provided services and one-third (33 per cent) provided manufactured products. The overlap indicates that 19 per cent of respondents provide both products and services. No producers of agricultural or mining products responded.

Figure 23. Location and headquarters (percentage of respondents)

Shanghai Guangdong Beijing Hong Kong Chongqing Jiangsu Sichuan Fujian Tianjin Zhejiang Guangxi Jiangxi Shandong Macau Guizhou Hunan Yunnan Hainan Shaanxi Shanxi Hebei Hubei Jilin Anhui Gansu Heilongjiang Henan Inner Mongolia Liaoning Xinjiang Qinghai Australia Singapore Other

36 23 10 12 15 13 13 12 1 10 10 8 8 8 8 7 7 7 5 5 5 3 3 3 2 2 2 2 2 2 2 1 13 1 2

62 51 47

Compared to the China-based operations of the top 2000 Australian companies, the proportion of services companies in our survey is much higher. This may be correlated with the relatively smaller business size of the respondents. It also reflects AustCham’s membership.

35

1

In which provinces/cities does your offices/operations? Where is your organisation headquartered?

This is similar to the profile of respondents in 2012, where 89 per cent provided services and 42 per cent manufacturing products.

Figure 24. Products or services provided (percentage of respondents) Architect. / engineering / technical services

20 16

Education and training Financial and insurance services Elaborately transformed manufactures

Headquarters

12

Construction services

10

Manufacturing services

10

Advertising, comm. and PR services Business and administrative support Management and consulting services

Location

Product design / R&D

organisation

15

have

Base: All respondents, n=86

More than half of the organisations in the survey were wholly foreign-owned enterprises (57 per cent), 22 per cent were branch offices, 10 per cent were joint ventures and 5 per cent were holding companies.

Simply transformed manufactures Health care and social assistance services Information media and telecommunications Legal and accounting services Rental, hiring and real estate services

86% Services

9 9 9 6 5 5 5 Services 5

Products

5

33% Products

Which of these describes the products or services your organisation provides?

Base: All respondents, n=86, Products and services with less than 5per cent mentions are not shown

December 2013

Australian Trade Commission Australian Businesses in China 13

Survey methodology Sample This survey captures the outlook for companies that identify themselves as primarily Australian and operate in China. The results are based on a sample of 86 members of AustCham Greater China chambers in Shanghai, Beijing, South China, West China and Hong Kong. The surveys were completed from October 22 to November 17, 2013. We chose to allow companies with memberships at multiple chambers to provide more than one response, especially as a number of Australian companies have subsidiaries in different locations. We also wanted to capture any differences in sentiment based on geographic location. As a result, the number of companies in the sample may be slightly smaller than 86. As outlined in the previous section, there are around 100 top 2000 Australian companies who own subsidiaries in China, and 51 Australian companies with recent direct investment in China. There are also companies with a representative office rather than a subsidiary, and many small and medium Australian companies with a presence in China. Based on our sample, the survey is a useful general indication of the operating environment in China for Australian companies.

In all, 1,420 members of AustCham Greater China were invited to take part in the survey. This resulted in 155 completed surveys and generated an 11 per cent response rate. However, only responses from Australian companies have been considered for the analysis. Overall 55 per cent of the 155 surveyed companies have been identified as Australian which resulted in an overall sample size of n=86. The response rates and the proportion of Australian companies among the respondents vary strongly for each Chamber and are shown in the table below. Figure 25. Survey response rate

Contacts emailed

Chamber

Completed surveys (Response Rate)

Shanghai

364

Beijing

246

West China

10

South China

100

Hong Kong

700

TOTAL

1,420

Australian companies (Proportion)

46

26

(13%)

(57%)

20

12

(8%)

(60%)

6

6

(60%)

(100%)

49

27

(49%)

(55%)

34

15

(5%)

(44%)

155

86

(11 %)

(55 %)

Methodology Respondents completed an online survey programmed and hosted by Sweeney Research. The average survey length was 14 minutes. The surveys were completed from October 22 to November 17, 2013. Sweeney supplied the Beijing, Hong Kong and South China Chambers with an ID and unique link for each member who was then emailed an invitation to participate in the survey. The process ensured anonymity and confidentiality of responses. Due to technical difficulties in the email send process for AustCham Beijing, Sweeney Research assumed responsibility for the mail sends for AustCham Beijing members. Furthermore, Sweeney Research organised the email send out process on behalf of AustCham Shanghai and West China.

December 2013

The response was similar to last year. In 2012, 1,003 members of the Beijing, Hong Kong, Shanghai and South China Chambers were invited to participate in the survey. Overall, 15 per cent responded to the survey (n=153) of which 63 per cent were Australian companies. The total number of completed surveys by Australian companies in 2012, n=96, forms the base for comparisons to 2012 in this report. No weighting has been used in the analysis.

Australian Trade Commission Australian Businesses in China 14

Appendix Figures Figure 1. Number of businesses exporting goods to China from Australia ......................................................................... 6 Figure 2. Goods exports value ............................................................................................................................................. 6 Figure 3. Service exports value ........................................................................................................................................... 6 Figure 4. Outlook for the Chinese economy ........................................................................................................................ 7 Figure 5. Change in level of competition in mainland China in the last 12 months ............................................................. 7 Figure 6. Change in level of competition in Hong Kong and Macau in the last 12 months ................................................. 7 Figure 7. Location of key competitors .................................................................................................................................. 8 Figure 8. Organisational outlook .......................................................................................................................................... 8 Figure 9. Reasons for optimism ........................................................................................................................................... 8 Figure 10. Financial performance compared to last year .................................................................................................... 9 Figure 11. Competitive advantages ..................................................................................................................................... 9 Figure 12. Obstacles to growth ............................................................................................................................................ 9 Figure 13. Growth expectations ......................................................................................................................................... 10 Figure 14. Timing for growth .............................................................................................................................................. 10 Figure 15. Regions where expansion is planned ............................................................................................................... 10 Figure 16. Reasons for expansion ..................................................................................................................................... 11 Figure 17. Location for R&D operations ............................................................................................................................ 11 Figure 18. Location for manufacturing operations ............................................................................................................. 11 Figure 19. Location for sourcing material .......................................................................................................................... 11 Figure 20. Revenue in mainland China ............................................................................................................................. 12 Figure 21. Duration of presence ........................................................................................................................................ 12 Figure 22. Employees by nationality .................................................................................................................................. 12 Figure 23. Location and headquarters ............................................................................................................................... 13 Figure 24. Products or services provided .......................................................................................................................... 13 Figure 25. Survey response rate ....................................................................................................................................... 14

December 2013

Australian Trade Commission Australian Businesses in China 15

December 2013

Australian Trade Commission Australian Businesses in China 16

Australia-China Business Perceptions Survey - Austrade

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automotive components and vehicle technologies - Austrade
[email protected]. Publication date: may 2013. 2 ... vehicle manufacturers and training, testing and research .... Understanding for a five-year plan with orders for .... australia's vocational training sector is recognised ...

Teachers' Perceptions of ELL Education
(Office of English Language Acquisition,. Enhancement ... in their pre-service certification programs. (Hargett ..... nator, conferences, phone calls...” Additional ...

Moral Perceptions of Advised Actions
Mar 28, 2017 - Some tokens can reduce the probability of both accounts being wiped out by .... The software was developed with z-Tree (Fischbacher (2007)), ..... advice and social learning,” Management Science, 2010, 56 (10), 1687–1701.

Hispanic Women's Perceptions of Patient ...
Dec 4, 2005 - ABSTRACT: Background: Assessing the quality of prenatal care received by Hispanic women is particularly .... Hispanic patients' perceptions of their health care providers' ..... Buescher PA, Roth MS, Williams D, et al.

Adolescents' Perceptions of Environmental Influences ...
social support, negative social in- ... action of tbe social and physical environ- .... A list of all participants and their home phone num- bers was used to identify ...

Adolescents' perceptions about smokers in Karnataka, India.pdf ...
Page 3 of 27. Adolescents' perceptions about smokers in Karnataka, India.pdf. Adolescents' perceptions about smokers in Karnataka, India.pdf. Open. Extract.

Adolescents' Perceptions of Environmental Influences ...
Hopkins Bloomberg School of Public Health, Balti- more. MD. Carolyn C. ..... Physical activity or sports programs outside of school. Fields in the .... ences are located on the top of the map. ..... the administration and staff at the par- ticipating

Organizational climate systems and psychological climate perceptions ...
level climate systems accounted for a small but significant portion of individual satisfaction above and ... after accounting for individuals' idiosyncratic perceptions of the climate. Researchers in ..... motivates me to refer business to other area

CAPI Survey Questionnaire - China Household Finance Survey
Part 1: Demographic Characteristics . ...... Was the degree acquired abroad? ... Last year, did 【 CAPI LOAD NAME 】 live in this ..... Can Choose Multiple)【Card A11】. 1. Politics. 2. Economics. 3. Society. 4. Science. 5. .... computer serv

Protecting intellectual property rights in China: an ... - Austrade
Aug 8, 2014 - intellectual property in China, there are still reports from companies that ... and software.i However there are now several ways that companies .... India, Singapore, Hong Kong and South Korea), and 10 per cent in Europeviii.

CATI Survey Questionnaire - China Household Finance Survey
situation of losing jobs and then being reemployed? 1. Yes. 2. No[skip to .... computer and other durables? F04a. Last quarter, how ... Best regards for you! Bye!

CATI Survey Questionnaire - China Household Finance Survey
A01b. [CATI load name] contact information [correct the phone number and dial it]. A02. .... Last quarter, what was the total net business income of your family?

China's KCC chooses Australia for its first overseas hotel ... - Austrade
For more information email [email protected] or visit www.austrade.gov.au. Mr Zhuang is ... “Willow Creek wine is a good gift option for them.” Best hotel in ...

pdf-175\mapping-spatial-relations-their-perceptions-and-dynamics ...
There was a problem loading this page. pdf-175\mapping-spatial-relations-their-perceptions-an ... st-lecture-notes-in-geoinformation-and-cartography.pdf.

The Relationship between Children's Self-perceptions ...
April, 2009. Submitted in partial fulfillment of the requirements for the degree of Bachelor of Science in the. Department of Psychology at Brown University ...

9 Understanding market mobility: perceptions of ...
more energy and staves off hunger. Coarse ... tobacco companies (e.g. Aziz Biri Company) from the village when the crop is green. Figure 1. Market preference ...

Is There a Secret Ballot? Ballot Secrecy Perceptions ...
easily overwhelms her own preferences over which candidate should hold office. ... spring of 2005 and a nationally representative RDD telephone survey conducted by Princeton ... secrecy, the effects of the formal system of election rules and administ