Chad W. Funk
[email protected]
979-236-7467 (m)
Roles
Profile
IS Director IT BA Project Manager SharePoint Admin Agile SQA Lead Offshore Lead Software QA Consultant Continuous Improvement
Recent
Resume: goo.gl/PlzwQ9
15+ years of experience in technology, including IS & IT Management, Software Development Manager, Project Management, and Business Analysis 12+ years in various leadership positions including Director, Manager, Supervisor, Team Lead, Offshore Leadership, and Mentoring Recognized for emotional intelligence that enables customer partnerships that meet business needs by fully understanding processes and requirements Reputation for implementing a continuous improvement culture within which employees are empowered to deliver raving-fan customer service Known for creative problem solving with careful organization and prioritization Fast learner and excellent team player with detailed follow-through BBA in MIS at The University of Texas at Austin
Skills Management Leadership SharePoint Databases Active Directory Process & SOP Virtualization Mentoring Automation Globalization
LinkedIn.com/in/chadwfunk
Director of IT for a midsize industrial construction company supporting 450 users with 5 direct reports, including an application development team Partnering with multiple departments to improve workflows and processes Managed two large districts with 650+ users at 35+ sites across the nation, while also functioning as the in-house IS/IT BA and Project Manager, finding ways to improve processes with technology Turned around a dysfunctional IT Department in a short timeframe, taking it from a productivity inhibitor to a productivity enabler Experience leading diverse teams across geographies while maximizing resources and minimizing risks
IT DIRECTOR FOR INFINITY, WOOD GROUP (2013-CURRENT)
Application Development Manager: working with the business to define priorities, determine scope, and deliver applications that improve processes while delivering a measurable return on investment (ROI) DR & BC: developed a Disaster Recovery and Business Continuity Plan that is tested annually Exchange & SharePoint: upgraded from Exchange and SharePoint 2003 to 2013 Network: an overhaul that corrected slow internet, intranet, VPN tunnels, garbled calls, and flaky WiFi Servers: migrated from old towers on Windows 2003 to VMware vCenter with a SAN Backups: shifted from USB and tape stored in the same room to Veeam stored near-offsite and in the cloud Software Development: moved from a reactive model to bi-annual roadmaps and semi-weekly planning, prioritizing based on feedback from the presidents Processes & Procedures: consolidated and standardized SOP’s, Accounts, Licenses, Projects and other docs
ROI for Recent Projects Annual Savings PMI Automation $ 12,000 Field Invoices $ 28,000 Rehire Benefits $ 158,000 Rehire Deductions $ 81,000 Benefits Reconciliation $ 15,000 Material Coding $ 143,000 Mobile Phone Reports $ 89,000 Paint Billing $ 30,000
Description Fabrication Shop QC Material Identification Report Client invoices with the click of a button rather than a form Rehire eligibility is now correctly cleared upon termination Rehires now have benefit deductions applied immediately Reduced the time to reconcile by 2/3 (and lowered frustration) The drafting application feeds all systems automatically Automated reports resulted in the termination of 100 lines Invoices now produced from Drafting’s data
Chad W. Funk
[email protected]
979-236-7467 (m)
LinkedIn: lnkd.in/pnb3k7
Page 2 Resume: goo.gl/PlzwQ9
IT MANAGER AT GSI, TIC, KIEWIT IN FREEPORT & HOUSTON (2008-2013) IM Manager at Kiewit Energy and TIC Southern in Houston (2012-2013) IS & IT Manager of two districts supporting sites spread across the nation (TX, NC, ND, KY, GA, OK) Managed a team of 5 direct reports supporting 650+ users at 35+ job sites Mobilized and demobilized multiple concurrent sites including ISP, Networking, Servers, Telco, and Mobility Led our districts in moving towards a shared services model, adopting a document controls initiative on SharePoint 2010, and preparing business leaders for a major SAP rollout IM Solutions Manager at TIC Holdings and TIC Southern in Houston (2010-2012) IS & IT BA, identifying and implementing technology-based improvements in business processes, spreading best practices that add value and eliminate operating costs Site Collection Administrator for a company-wide SharePoint 2007 implementation IT Manager at Gulf States, Inc. in Freeport (2008-2010) The IT Department had major problems, but through a culture of continuous improvement, each was systematically addressed, and IT evolved into a productivity enabler that proactively solved problems A team that won raving fans replaced a dysfunctional team that refused to work with users or each other A single integrated domain replaced eight stand-alone networks at offices from Corpus to Michigan A ShoreTel VoIP system replaced the antiquated phone system in the district office Asset tracking and careful monthly bill reviews resulted in savings of $75,000 YOY Nightly off-site backups, put into place as part of a DR & BC Plan, replaced the weekly tape backup system Well-documented and repeatable procedures on a Wiki replaced a culture of disarray
SENIOR SQA LEAD, BMC SOFTWARE, AUSTIN (2000 – 2008)
Senior SQA Lead on BMC’s Performance Manager and SmartDBA, both java-based apps that simplified IT admin for a wide range of databases, platforms, and protocols using ITIL as a basis for workflows Led a team of SQA’s located in India, Austin, and Houston, defining big-picture goals, overseeing day-to-day activities, and reporting progress and problems up the management chain Worked closely with the development group on a large team using Agile methodologies with a large Dev-to-QA ratio and geographical challenges (Austin, Houston, Sydney, and India) Led the design and execution of: automation strategy, performance and upgrade testing As an Internal Globalization Consultant, created a lab and trained product teams to own their I18n test suites
SOFTWARE QA, TEXAS INSTRUMENTS, HOUSTON & PLANO (1993-2000)
SQA Lead for IEF/Composer, overseeing client/server and command line products on multiple platforms and middleware packages, reducing the test effort from 2200 to 263 hours with a simultaneous decrease in defects Defined and implemented the NLS Test Suite, and prototyped the use of automated testing tools Registry Consultant at TI, tested IEF and subsequently hired full-time U.S. Dept. of Education in Arlington, VA: Developed reports for a National Student Loan System DuPont in Houston, TX: Developed the security portion of a controls system that processed Kevlar
PERSONAL
Facilitator and recent Director of St. Michael’s Christian Initiation for Adults (RCIA) Grade School Religious Education Teacher, including First Communion preparation Co-Director of eMinistry, including Facebook, Twitter, and the weekly eBulletin Attending (and sometimes coaching) kids’ activities including soccer, football, baseball, basketball, archery, dance
iOS, iPhone, iPad, An droid, E xcha nge, MS Project, Pri mavera, P6, Active Directory, Windows Server 2008, SAP, ITIL, M C2, Scru m, Agile, v2 Certified, VM Ware, VDI, WinRu nner, Test Direct or, Lab Manager, Perl, Java, JUnit, jfcUnit, SilkTest, C/C++, COBOL, PATROL, JBos s, IIS, Flash, Flex, CVS, Maven, Ant, MS Office, Rally, Apache, Remedy AR, Marimba, M QSer ies, DCE, Tu xed o, TXSeries, DBMS, Ora cle, Acce ss, MS/SQL, Sybase, MySQL, UD B, I18n, Gl obalization, G1 1n, N LS, Win XP, Wi n 7, Win 8, U nix, Linu x, VMS, Tand em, M VS, Mainframe, Disaster Recovery, Busine ss Co ntinuity , IEF, COOL:Ge n, Macro s, Go ogle Docs, internationalization