Chatter REST API Developer Overview Share

PM: Logan Henriquez

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Chatter REST API Overview   Use Cases •  Building an application outside the Salesforce platform •  Pull feed and social graph out into another application •  Push notifications and activity into the feed

  Chatter UI related Resources –  Feeds, Users, Groups, Comments, Likes, Followers, Following

  RESTful   Designed for UI integration   Similar to Twitter, Facebook’s APIs   Applications –  Mobile, desktop, 3rd party web applications

Part of Salesforce Family of APIs   Sobject –  REST & SOAP flavors –  Designed for database integrations. –  Use this if you need access to custom and standard objects like Accounts, Opportunities not covered by the Chatter API

  Oauth2 for authentication   Identity for identifying authenticated users   Apex / SOQL for developing on the Salesforce platform

Use Cases Share

PM: Logan Henriquez

Use Cases

UI – out Mobile Desktop Tablet Web

Use Cases

Data – in •  •  •  • 

User Notifications File, Link Sharing Group Sharing Action Required

•  Viral app distribution in the feed

Resources Share

PM: Logan Henriquez

Resources /chatter/feeds/ [feed-name] / [id] /feed-items   Feeds (news, to, user-profile, record) –  Comments –  Likes –  Items

  Users –  Followers –  Following –  Groups –  Photo –  Status

  Groups –  Members –  Photo

Common Actions and URLs   Post to a user’s profile –  POST /chatter/feeds/user-profile/ [user_id] /feed-items –  Use multipart/form-data for file attachments

  Get the context user’s news feed –  GET /chatter/feeds/news/me/feed-items

  Get a group feed –  GET /chatter/feeds/record/ [group_id] / feed-items

  Post to a group feed –  POST /chatter/feeds/record/ [group_id] / feed-items

  Get a user’s groups –  GET /chatter/users/ [user_id | me ] /groups

Responses   JSON or XML   Easy to render –  Localized to context user’s language and time zone –  Message segments make rendering @mentions and other embedded links easy –  Aggregated responses for feeds that include comments, likes, users

Example Applications Share

PM: Logan Henriquez


Example App – Intranet / Web Portal Interaction with users outside chatter

Desktop / Browser / Javascript Post external content to Chatter

Sample Code

Getting Started Share

PM: Logan Henriquez

Getting Started   Chatter API Wiki When June 13 Developer Preview Begins – API available in all Developer Orgs. – A handful of pilot EE/UE orgs will also have the API

Developing in the Salesforce Environment for Developers New to Salesforce Share

PM: Logan Henriquez

Authentication   Authentication Types –  Username/password –  Oauth2

  Root URL for API access varies by user/org. –  Identity information with user’s instance returned with access token.

  Access tokens expire in hours to days –  Use refresh URL to get a new token

  Oauth clients must setup a “remote access application” in a Developer organization to register the application –  Dev orgs are available for free on

Authorization and Availability   Authorization –  API clients have the same data access as the authenticated user. In most cases this is identical to what they get in the UI. –  Users have access to exactly one organization –  All users profiles have access to the Chatter REST API. Other APIs may be unavailable based on user profile settings. –  Orgs that have Chatter have the Chatter REST API on by default, but some orgs may have turned it off.

  Availability –  Maintenance window timing varies by org – several hours per month is typical

Futures Share

PM: Logan Henriquez

Data API features in future releases   Text search on feed item and comment resources   Batched requests for user and group resources   XML & JSON post bodies –  (June release supports only form-encoding)

  User and Group endpoints –  To list all users and groups in the organization

  Company Feed endpoint – all posts in the organization   Support posting @mentions –  June release supports only reading @mentions

  Support additional feed filters   File download from feed-item attachments   Private Messaging Resources   Static assets on un-authenticated URLs.

Thank You. Share

PM: Logan Henriquez

Chatter REST API Developer Overview - GitHub

Building an application outside the Salesforce platform. • Pull feed and social graph out into another application. • Push notifications and activity into the feed.

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