Chorley & South Ribble Mental Health Team

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How Our Service Can Help You Supporting Health and Wellbeing You have been given this leaflet because you have been referred to the Improving Access to Psychological Therapies Service. This leaflet will help you understand why you have been referred to our services and how we can support you. What Happens Next? You will be initially contacted by a member of the Improving Access to Psychological Therapies (IAPT) service who will discuss your difficulties with you and help to consider the best therapy option for you. These may be services offered by the IAPT team or other local services who offer emotional or practical support. Group interventions are one of the therapy options available from the service. These are offered on an ongoing basis and cover the broad range of common mental health problems. We will normally attempt to contact you by telephone, however if you require an alternative method of contact or require support with translation, please let us know. Many people can feel overwhelmed at times, which can lead to difficulties that you need some help and support with. There are lots of reasons why this might happen, for example life changing events like the loss of a loved one, or loss of employment, or it might feel like there is no reason at all. Mental wellbeing can affect how you feel physically and vice versa, so many physical symptoms can be related to experiences of anxiety or depression. Also, when thoughts are negative and you feel low in mood, this can impact on your physical health and usual lifestyle. You are not on your own; we can support you in managing these thoughts and improving these symptoms.

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Contact Details:

Other sources of information:

The Mental Health Helpline Chorley & South Ribble Primary This provides an information and listening service for Mental Health Team Suite 5 people in Lancashire. It is available between 7:00pm Leyland House and 11:00pm Mondays to Fridays and from 12:00 Lancashire Business Park noon until 12:00 midnight on Saturdays and Sundays. Leyland Other sources of information: Freephone 0500 639000. PR25 6TR The Mental Health Helpline provides an information and listening Tel: 01772 643168in Lancashire. It is available between 7.00pm service for people Customer Care and 11.00pm Mondays to Fridays and from 12.00 noon until 12.00 If you wish to pay639000. a compliment about the Trust’s midnight on Saturdays and Sundays. Freephone 0500 services, make a comment, raise a concern or complaint,

The Patient Advice and Liaison Service provides advice and please contact the Customer Care Department on information. Please contact East Lancashire PALS on: 01282 474178 or 07507 857345

01772 695315, freephone 0808 144 1010 or email [email protected]

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W przypadku jakichkolwiek problemow z odczytaniem tekstu z przyjamnoscia dstarczymy Panstwu ulotke z duzym drukiem, tasme do odluchu lub tekst w jezyku Braille. Data Protection Leaflet number: XXX XXX/XXXX The Trust will endeavour to ensure that your Name of Leaflet: Seeing a Clinical Psychologist information secure and confidential at all ©in Lancashire Care NHS Foundation Trust. Copies of this leafletremains are available from: Blackburn with Darwen times. The Data Protection Act 1998 explains how All rights reserved. Not to be reproduced Date produced: February 2009 in whole or in part without the permission personal information should be processed and this date: owner. February 2011 ofReview the copyright applies to NHS all information whetherTrust, held on paper Lancashire Care Foundation or electronically on computer systems. We must Data Protection Sceptre Point, Sceptre Way, ensure that all personal information is processed Lancashire Care NHS Foundation Trust fairly, lawfully and as transparently as possible so © Lancashire Care NHS Foundation Trust adheres to The Data Protection Act 1998. Walton Summit, Preston PR5 6AW you: The Trust will endeavour to ensure that Not to be 2009-02-18. All rights reserved. • Understand reasons for us processing your your information and without the reproduced inremains whole secure or in part personal information confidential at all times. For further Give your consent for the disclosure and use of permission of the copyright owner. Tel: 01772• 695300 information regarding data protection information where necessary please visit the Trust’s website or ask a Email: [email protected] • Gain Trust in the way we handle your member of staff for a copy of our leaflet information Website: www.lancashirecare.nhs.uk entitled Us”. from:Copies“Sharing of this Information leaflet are With available • Understand your rights regarding the right to Lancashire Care NHS Foundation Trust, request access about information we hold Review Date: Leaflet Code: Date Produced: Namethe of Leaflet: about you. Sceptre Point, 015/2014 June 2014 June 2016 Chorley & South Ribble Mental Health The Caldicott Guardian, Teamwho is a senior health Sceptre Way, clinician, has the role to ensure we meet Walton Summit, the highest standards for handling personal