No. of Printed Pages : 2

MFR-023

M.Sc. RETAIL AND FASHION MERCHANDISE (MSCRFM) Term-End Examination June, 2017

C3C.,11DIC34

MFR-023 : CORPORATE SKILLS Time : 3 hours

Maximum Marks : 70

Note :

1.

(i)

Attempt any five questions.

(ii)

Each question carries equal marks.

What benefits can managers and leaders derive from developing a deep understanding of body language ?

2.

What is paralanguage ? How can one improve the quality of his/her voice ?

3.

14

What are the features that should be incorporated in the profile of a good applicant ? Prepare a sample resume.

4.

14

Write short notes on the following : (a)

Kinesics

(b)

Office Etiquette

MFR-023

1

14

2x7=14

P.T.O.

5.

6.

7.

What is assertiveness ? How is it different from aggressiveness ? Explain citing examples.

14

Recommend the rules to be followed by a candidate appearing in an interview.

14

Describe the increasing ' importance of cross-cultural communication skills in the emerging scenario of globalisation.

MFR-023

2

14

1,000