Nathalie GHYSDAAL 24/11 Quai Saint-Brice 7500 Tournai GSM 0477/23.75.45 E-mail : [email protected] Permis B + Véhicule

Manager- Coach- Chargée de projets. Domaine de Compétences Management Commercial -Recrutement et formation de

-Relation clients téléphone et

personnes -Gestion d'équipes -Coaching Individuel - Pilotage de la stratégie commerciale - Élaboration et suivi des budgets - Définition des objectifs - Pilotage de projets

internet. -Conception d'offres -Négociation et développement de partenariats -Animation de réseaux sociaux -Représentation de l’entreprise sur des salons

Gestion administrative -Benchmark d'activité -Mise en place , suivi et contrôle de l’activité : élaboration d’un prévisionnel -Reporting des chiffres clefs

Expériences Professionnelles 2012 • • • •

Consultante et Formatrice- Freelance (mission terminée) Formatrice et coach pour starters à l'EFP de Bruxelles et en communication à la Technofuturtic de Charleroi. Merchandising du site marchand de Damart France (Damart.fr) Chef de projet internet et CRM pour la SPRL Leadercoach et le Drive-In des Primevères. Mission de Webmarketing pour la SPRL Deco-kids.com.

2010/2012 • •

Responsable des ventes et de la relation clients du site www.maxitoys.com Élaboration de la Communication commerciale digitale externe (clients) et intranet (réseau magasins).

1994/2010 • • • •

Responsable e-commerce International-Maxi Toys S.A

Responsable marketing clientèle Belux&France-Groupe 3 Suisses Pour les enseignes 3 Suisses et Blanche Porte

Détermination, budgétisation et mise en œuvre des plans de promotion des produits : Catalogues d'offres produit, lettres commerciales , emailing, toutes boîtes, site internet, réseaux sociaux. Analyse et reporting des résultats.Recommandation. Négociation avec les interfaces externes (La poste, Editions-impressions, Agences de communication, fournisseurs) Gestion d'équipes de 2 à 15 personnes.

Etudes 2005

Certification Femme Entrepreneur IFAPME

1993

Diplômée ISE – Bachelor en Distribution-marketing (mention Distinction) Ecole supérieure Economique de Mons.

1990

Une année de régendat.

1989

Certificat d’enseignement secondaire supérieur (Option Mathématiquesanglais-Histoire de l’Art). Athénée Royale d’Ath

LANGUES

Conversation courante en Anglais. Néerlandais lu et écrit.

IT

Word, Excel, Power Point. Photoshop (base). CRM/ERP.

HOBBIES

Rénovation & aménagement. Gestion immobilière.

CV Nathalie GHYSDAAL pdf def.pdf

Commercial. -Relation clients téléphone et. internet. -Conception d'offres. -Négociation et développement de. partenariats. -Animation de réseaux sociaux.
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