Download CEO Crash Course: Take the Lead in Your Dental Practice Full eBook Books detail ●

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Title : Download CEO Crash Course: Take the Lead in Your Dental Practice Full eBook isbn : B004J17248

Book synopsis This engaging book draws parallels with the business world to show how leadership traits of CEOs translate into dental practice success. Seasoned practitioners and top practice management consultants give insight about developing and implementing leadership skills, striking a work-life balance, meeting your bottom line, resolving conflict, inspiring your team, and building a loyal base of compliant patients. Includes hundreds of ideas- find out what works in other practices and make it work for you! Table of Contents Chapter 1: Become a Strong Leader Characteristics of Good Leaders The Changing Nature of Leadership Establish a Leadership and Management Style The Importance of Coaching Seven Characteristics of Work Relationships The Dental Office Manager as Leader Chapter 2: Establish Your Practice Philosophy Traits to Develop Strategic Planning Office Vision and Mission Statement Personal Development Work-Life Balance The CEO Model

Taking Care of Personal Business Balancing Commitments Mental Recharging Chapter 3: Build a Solid Office Infrastructure Develop Efficient Office Systems Periodically Monitor Key Indicators Implement Personnel Management Systems Set Salaries and Bonuses Systematically Provide Ongoing Staff Training Formulate Clear Office Policies Establish Embezzlement-Prevention Systems Surround Yourself with Professionals Methodically Purchase Office Equipment Chapter 4: Build a Cohesive Office Staff Structure Facilitate Office Communications Sharpen Your Emotional Intelligence Communicate Creatively with Your Staff Motivate with Staff Meetings Resolve Conflict by Communicating Openly Celebrate to Communicate Design Your Office to Express Your Mission Put Your Employees First Motivate the Person and Professional Foster a Sense of Inclusion Treat Employees with Distinction Bestow Recognition Nurture Ambition Chapter 5: Build Your Marketing Engine Exceed Expectations with Internal Marketing The Power of Customer Service Manage Patients’ Expectations Interpersonal Relationships Deliver a Positive Office Experience The Three Cs: Convenience, Competence, Cost Patient Perks Expand Your Practice with External Marketing Savvy Marketing Deploy Patient Surveys Selectively Establish a Presence with Online Marketing Develop a Website Take Advantage of Search Engine Optimization (SEO) Misinformation and the Internet Contributing Consultants References Founded in 1859, the American Dental Association is the oldest and largest national dental society in the world. Since then, the ADA has grown to become the leading source of oral health related information for dentists and their patients. Learn more about the ADA’s mission and vision, and our commitment to the public’s oral health,

ethics, science and professional advancement and access to care for all Americans at www.ada.org. For more information on ADA publications, visit www.adacatalog.org.