Enterprise Archiving Solution™ 6.9
Release Notes 30 June 2015
Version 6.9.0.0 Document Revision 1.1
This document describes new features and resolved issues for EAS™ 6.9. You can retrieve the latest product documentation online via the Capax Discovery website at www.capaxdiscovery.com or via the customer support portal at support.capaxdiscovery.com.
Contents
New in this Release .....................................................................................33 Known Issues ...............................................................................................34 Bigint Related Limitation ....................................................................34 Outlook Stability Issues with Archive Now .........................................34 EAS for Files Retrieval issue via Outlook Addin Search ....................34 EAS for Files Retrieval issue via Outlook Addin Search ....................34 EAS Web Client Script Error ..............................................................34 Top Issues Resolved in EAS™ 6.9 .............................................................35 Resolved Issues ...........................................................................................36 EAS Server ........................................................................................36 EASOWA ...........................................................................................37 EAS Add-in.........................................................................................37 EAS Indexer .......................................................................................38 EAS for Files ......................................................................................38 EAS IIS...............................................................................................38 EAS™ Software Package ............................................................................39 Upgrade to EAS™ 6.9 ..................................................................................40 EAS™ 6.9 Compatibility Matrix ...................................................................41 Notes .............................................................................................................42
New in this Release This section lists the enhancements for this Release of EAS™.
New in EAS™ 6.9 The following enhancements are included in EAS™ 6.8.
Support for HP IDOL 10 Support for Audio/Video Archiving and eDiscovery
Enhancements in EAS™ 6.9 The following enhancements have been delivered in EAS™ 6.9.
Improvements to the EAS™ Indexer performance and stability.
Known Issues Issues affecting the EAS™ 6.9 Release. Bigint Related Limitation For customer using Oracle databases or regular “mssql” based SQL databases (non bigint), issues may be encountered where the EAS archive contains more than 2.1 billion archived items. If your archive count is approaching or exceeds this threshold and your database is not ‘bigint’ based please contact Capax Technical Support.
Outlook Stability Issues with Archive Now Using the Archive Now button when a large number of messages are selected (more than 250), may cause Outlook to close unexpectedly.
EAS for Files Retrieval issue via Outlook Addin Search Under certain circumstances some files cannot be retrieved when using the FAS Search option in the EAS Outlook Add-in search window. (EAS for Files)
EAS for Files Retrieval issue via Outlook Addin Search By default, Outlook 2013 does not "pop-out" a message to a new window when forwarded. If a stubbed message is attached to the message being forwarded, the archived original is not retrieved unless the message is popped out. This issue results in a stub being forwarded instead of the original.
EAS Web Client Script Error A browser script error displays sporadically when launching the Web Client
Top Issues Resolved in EAS™ 6.9 The following enhancements have been delivered in EAS™ 6.9.
Search limitation for archives exceeding 2.1 billion items has been resolved – EAS installations utilizing “bigint_mssql” will work correctly with message ID’s exceeding 2.1 billion. The Client Permissions Task no longer impacts settings in place for PST Gathering. Customers can now run the Client permissions task while performing PST Gathering. Quota based archival is now compatible with Exchange 2013.
Resolved Issues EAS™ 6.9 Resolved Issues The following issues have been resolved in EAS™ 6.9.
EAS Server The following resolved issues apply to the EAS Server Core. ID
Description
53
Search limitation for archives exceeding 2.1 billion items has been resolved – EAS installations utilizing ‘bigint_mssql’ will work correctly with message ID’s exceeding 2.1 billion.
563
The Client Permissions Task no longer impacts settings in place for PST Gathering. Customers can now run the Client permissions task while performing PST Gathering.
620
An error is no longer logged for Exchange 2013 journal messages that do not have any BCC recipients – while this issue had no specific effect on archival, under certain circumstances it caused the EAS Server to become disabled.
1092
Quota based archival is now compatible with Exchange 2013.
EASOWA The following resolved issue applies to EASOWA. ID
Description
561
Log sharing issues with EASOWA 2013 have now been resolved. IN EAS 6.9 Frontend and Back-end EASOWA 2013 components now write to independent logs: EASOWA.log and EASOWABackend.log.
678
In EAS 6.8 under certain circumstances a repair action against EASOWA will result in specific search and retrieval URL fields within the eas.ini file being reset to default. This issue has been corrected in 6.9 so that the eas.ini fields in question do not reset to default as a result of a repair action.
EAS Add-in The following resolved issues apply to the EAS™ Outlook Add-in. ID
Description
224
EAS Addin log file generation corrected with logging location set as ‘C:\EASLog\EASOutlookAddin.log’ including correct entries generated in the eas.ini file and registry.
386
When the EAS Delete button is used, the deleted stub no longer remains in the Outlook "Deleted Items" folder.
576
Retrieving archived items returned within search queries against environments with over 2.1 billion archived not functioning correctly. This has been resolved in EAS 6.9.
1244
In EAS 6.8, under certain circumstances, when restoring messages via the EAS Outlook Addin messages with Chinese (Simplified) characters are restored as ‘??’. This issue has been corrected in 6.9 so that Unicode characters in the subject and sender fields are retained when a stubbed message is restored using the Restore button in the EAS Outlook Add-in.
EAS Indexer The following resolved issues apply to the EAS Indexer. ID
Description
553
EAS Indexer ‘Stackhash’ related crashing behavior now resolved.
612
In EAS 6.8 when a no ‘profile’ record is available ‘R’ records fail to get processed. This issue has been corrected in EAS 6.9 and purged messages are now removed from IDOL as expected by the EAS Indexer.
621
In EAS 6.8, under certain circumstances the EAS Indexer would end unexpectedly while running with the ‘Get SMTP’ option enabled. This has been corrected in EAS 6.9.
1241
When indexing against EAS for Files archive content, an issue relating to specific zip files formats failing to process correctly in encountered (with the error ‘zip does not support this method of compression’) – this has been corrected.
63
Unused KeyView temp files are now cleaned up after processing has been completed.
491
When indexing with EAS for Files all ‘.docx’ files rendered for the IDOL index will be part of DRECONTENT and not EASATTACH.
EAS for Files The following resolved issues apply to EAS for Files. ID 1282
Description Under certain circumstances, when using the EAS for Files Search option in the EAS Outlook Addin search window, some items will fail to retrieve correctly. This issue has been resolved in 6.9.
EAS IIS The following resolved issues apply to EASIIS component. ID 669
Description Search queries against environments with over 2.1 billion archived items were only returning a single result when multiple search results were expected. This has been resolved in EAS 6.9.
EAS™ Software Package EAS™ 6.9 Installer Packages This Release includes the following updated packages:
EASIDOL_x86_6.9.0.0.zip
EASIDOL_x64_6.9.0.0.zip
EASIDOL10_x86_6.9.0.0.zip
EASIDOL10_x64_6.9.0.0.zip
EASIIS_6.9.0.0.zip
EASIndexer_6.9.0.0.zip
EASServer_6.9.0.0.zip
EASOutlookAddin_W32O32_6.9.0.0.zip (32-Bit OS, 32-Bit Outlook)
EASOutlookAddin_W64O32_6.9.0.0.zip (64-Bit OS, 32-Bit Outlook)
EASOutlookAddin_W64O64_6.9.0.0.zip (64-Bit OS, 64-Bit Outlook)
EASOWA_Exch_07-10_6.9.0.0.zip
EASOWA_Exch_2013_6.9.0.0.zip
For this Release, the EAS database is not updated unless the existing EAS™ installation utilizes an EAS database that uses ‘bigint’. The components in the installation package are contained in ZIP files. Once extracted from the ZIP, run the setup.exe file to perform the component installation.
Note
Capax provides multiple versions of specific components to facilitate host operating system and supporting application bit versions – please ensure you select the correct installer version.
Upgrade to EAS™ 6.9 Capax Professional Services Capax can be contracted to perform a Health Check and System Upgrade procedure for your EAS™ environment. In addition to upgrades, Capax can provide knowledge transfer surrounding the new version functionality, configuration, and updates. Capax Professional Services can provide upgrade services either on-site or remotely over an Internet connection. If you are interested in such services, Capax can supply the Health Check and Upgrade Statement of Work (SOW). Please Email the address below for more information.
[email protected]
Licensing All products in the EAS™ family require a valid license key and license agreement. For assistance in licensing matters please consult your Capax Account Manager or contact Capax Global Product Management via the address below:
licensing@ capaxdiscovery.com
Download the Software The EAS 6.9 software installer packages are available for download from the Capax software download portal. All existing customer will be provided with a secure web URL. If you have not been provided with a secure web URL or are having issues logging in please contact Capax Technical Support for assistance: Email:
[email protected] Website: http://support.capaxdiscovery.com
EAS™ 6.9 Compatibility Matrix EAS™ 6.9 Platform and Application Compatibility Matrix The following platforms, operating systems and applications are supported with EAS™ 6.9. Platform/Application
Version
EAS Release Version 6.4.1
Exchange
6.8
6.9
2007
Yes
Yes
Yes
2010 (SP3) 2013 (CU7)
Yes
Yes
Yes
No
Yes
Yes
OWA
2007 2010 2013
Yes Yes No
Yes Yes Yes
Yes Yes Yes
Windows Server
2008 R2 2012 2012 R2
Yes No No
Yes Yes Yes
Yes Yes Yes
Windows Desktop
7 8 8.1
Yes No No
Yes Yes Yes
Yes Yes Yes
SQL Server
2008 R2
Yes
Yes
Yes
2012 R2
No
Yes
Yes
2014
No
Yes
Yes
Oracle
10g 11g
Yes No
Yes Yes
Yes Yes
Outlook
2007 2010 2013(SP1)
Yes Yes No
Yes Yes Yes
Yes Yes Yes
Notes Office ‘Click to Run’ based deployments are not supported ‘Click to Run’ based deployments of Office 2010 and Office 2013 are not supported in this release.
Updates in future releases Updates to the following components will be available in upcoming releases of EAS.
EAS for SharePoint
EAS Discovery
EAS Supervisor
