Solution Architect / Business Analyst This position requires the ability to lead the requirements gathering, design, and solution creation process. You intimately understand the strengths and limitations of the solutions you are implementing. Coupled with this knowledge, and our solution design methodology, an implementation plan is created and executed. RESPONSIBILITIES • • • • • • • •

Identify detailed business requirements to support Salesforce.com implementation within the scope of prioritized initiatives. Develop comprehensive functional specification documents, configuration designs, use cases, test conditions, test scripts, and training documentation to support the successful implementation of initiatives and processes. Configure Salesforce.com to meet approved solution designs. Define and build reporting to measure key aspects of the business. Develop comprehensive training materials and other change management collateral as appropriate for each initiative, deliver training to super users and end users as appropriate. Measure and document business results achieved through solutions implemented Proactively audit Salesforce.com and improve configuration settings and keep current with the latest capabilities of each release. Assist with integration of third-party vendors.

REQUIREMENTS • • • • • • • •

2+ years of Salesforce.com consulting experience with relevant business systems (CRM, marketing automation, financials, BI/analytics, order management, billing systems). Ability to create solution design documentation that supports the clients business requirements and business processes, which may include: Data Model, Object & Field Definition, Wireframes, and more. In-depth understanding of the capabilities and constraints of the Salesforce CRM application coupled with solid understanding of the related business processes. Ability to lead small and enterprise engagements, facilitate meetings, and lead customer support projects. Take complex client and vendor concepts and articulate them to audiences of varying perception levels. Interact with high-level clients and demonstrate strategic understanding of business needs. Excellent written, verbal presentation and organizational skills, ability to interface with all levels and business units. Must work independently in complex fast paced environment to ensure quality and timeliness of system information.

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Familiarity with technical capabilities of Visual Force, APEX APIs, APEX Triggers, and APEX Web services. Think critically and analytically. Possess strong data relationship and technical logic skills. Ability to multi-task in a fast paced environment.

PREFERRED SKILLS • • • • • • • • • •

Salesforce.com Certifications (Admin, Consultant, Developer). Experience with enterprise integration, extract, transformation and load (ETL) tools. Salesforce Customer & Partner Portal experience a plus. 3+ years experience with Salesforce.com configuration and/or custom development. Current or past Project Management Certification (PMP or equivalent). Vertical Industry expertise in Healthcare & Life Sciences and High-Tech. Experience with business process expertise around Marketing, Sales, Customer Service. Local to the San Francisco Bay Area Experience work with or managing an offshore team Bachelor's degree

INTERESTED? •

Send your resume to [email protected]

GENERAL STATS • • • • •

Full Time Employee Location: Oakland, CA Salary with bonus and generous benefit package Principles Only. No recruiters or 3rd parties. Unable to Sponsor Visas.

ABOUT FORCEBRAIN.COM • •

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Established in 2008, ForceBrain.com manages an allstar team of Salesforce Consultants, Force.com Developers, and Technical Architects to design, develop, deploy, and support cloud solutions for nearly every vertical. We offer a competitive salary and benefits package, opportunity for continuous education & salesforce certifications, flexible working hours, tools for working remotely, casual dress at the office, quarterly company outings, and subsidized beverage and snack center. In 2010, ForceBrain.com became certified as a B-Corporation, recognizing the transparency in which we run our organization and our accountability in giving back.

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