Talent Description: Community Manager Do you tweet and use Facebook every day, all day? Are fotos a significant part of your social? Is building social community so ingrained you just can’t stop? Is your smartphone your best friend and your gateway to the world? Do you take pride in customer service excellence and fancy yourself an entrepreneur? If your response to all of these is an enthusiastic “Yes!” then we would love to talk to you about supporting FotoJelly Inc. as our Community Manager. This is a contract position, with compensation defined by specific metrics aligned with the associated duties and responsibilities. As Community Manager, you will be the face of FotoJelly Inc. to our consumer segment audience. You will also be responsible for all forms of communication, PR, social media, events, and content creation, among other things. We seek a highly a motivated individual with marketing and customer service experience, intertwined with a fanatical passion for blogging, micro-blogging and community participation leadership. We are a very small, geographically dispersed startup company, and extremely confident that fotojelly will be a transformative platform for visual media. Being the chief customer advocate, you will be asked to think outside the box, think next to the box, and even champion a discussion of why the box even exists. If you have even the slightest desire to be part of something this different and innovative, to be inspired daily and applauded like a rock star….ping us!
Essential Duties and Responsibilities
Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties on a daily basis Events and event planning – attending industry events in your city (often outside of 9-5 hours) and planning meet-ups for your community Public relations – managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns Customer relations – answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums. Communications/marketing strategy – responsible for creating strategic marketing/communications plans to provide direction for the company’s public-facing communications Analytics – Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
Pre-Requisites
2 to 3 years of experience managing social media platforms or communities for brands Actively participates in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc. Understanding of popular social networks – design, functionality, users Demonstrated ability to produce community management guidelines and documents that reflects the holistic understanding and implementation of the role of social media and its effects. Proficiency in PowerPoint and other presentation tools and skills. Very high attention to detail Excellent verbal, written, and presentation skills
Still interested? Great! Please attach your resume to an email, along with examples of your social media prowess to
[email protected]