*RRJOH$SSV,QFLGHQW5HSRUW *RRJOH'RFV2XWDJH6HSWHPEHU 3UHSDUHGIRU*RRJOH$SSVIRU%XVLQHVVFXVWRPHUV   7KHIROORZLQJLVWKHLQFLGHQWUHSRUWIRUWKH*RRJOH'RFVDFFHVVLVVXHH[SHULHQFHGE\*RRJOH$SSV FXVWRPHUVRQ6HSWHPEHU:HXQGHUVWDQGWKDWWKLVVHUYLFHRXWDJHKDVDIIHFWHGRXUYDOXHG FXVWRPHUVDQGWKHLUXVHUVDQGZHVLQFHUHO\DSRORJL]HIRUWKHLPSDFWDQGGLVUXSWLRQ  ,VVXH6XPPDU\ $OOWLPHVOLVWHGLQ3DFLILF'D\OLJKW6DYLQJV7LPH

)URPWR303'7:HGQHVGD\6HSWHPEHUXVHUVFRXOGQRWDFFHVVWKHLU*RRJOH'RFV /LVW'RFXPHQWV6SUHDGVKHHWV'UDZLQJVDQG$SSV6FULSWZLWKLQ*RRJOH'RFV8VHUVFRXOGDFFHVV LQGLYLGXDOVSUHDGVKHHWVLIWKH\KDGWKHGLUHFWOLQNDQGZHSRVWHGDZRUNDURXQGIRUXVHUVWRDFFHVVWKHLU OLVWRIVSUHDGVKHHWV1R*RRJOH'RFVGDWDZDVDIIHFWHGGXULQJWKLVLQFLGHQWKRZHYHUVRPHHGLWVPDGH LPPHGLDWHO\EHIRUHWKHLQFLGHQWPD\QRWKDYHEHHQVDYHG  $FWLRQVDQG5RRW&DXVH$QDO\VLV 7KHURRWFDXVHZDVWKHLQWHUDFWLRQEHWZHHQVHYHUDOLVVXHVZKLFKOHGWRDKLJKORDGRQDNH\*RRJOH 'RFVLQIUDVWUXFWXUHVHUYLFH2Q6HSWHPEHUZHUHOHDVHGDFRQILJXUDWLRQXSGDWHWRWKH*RRJOH'RFV/LVW WKDWSODFHGDGGLWLRQDOORDGRQWKHVHUYLFHWKDWPDQDJHVWKHGLVWULEXWLRQRI'RFVSURFHVVLQJ:KLOHWKH LQFUHDVHLQORDGZDVH[SHFWHGDQDGGLWLRQDOPHPRU\PDQDJHPHQWLVVXHDFFHOHUDWHGDQGFRPSRXQGHG WKHORDGRQWKHLQIUDVWUXFWXUHVHUYLFH%HFDXVHUHTXHVWVFRXOGQRWEHSURFHVVHG'RFVEHFDPH LQDFFHVVLEOHWRXVHUV  $W30*RRJOH(QJLQHHULQJZDVQRWLILHGWKURXJKDXWRPDWLFPRQLWRULQJRIDVSLNHLQIDLOXUHVWRDFFHVV *RRJOH'RFV7RUHVWRUHXVHUV¶DFFHVV*RRJOH(QJLQHHULQJDQDO\]HGWKHLVVXHUHYHUWHGWKHXSGDWH DW30DQGGHSOR\HGDGGLWLRQDOFDSDFLW\WRWKHVHUYLFHWKURXJK*RRJOH VIOH[LEOHFDSDFLW\VHUYHU V\VWHPV$W30WKHUHYHUVLRQZDVFRPSOHWHDQGVHUYLFHDFFHVVEHJDQWRUHWXUQWRQRUPDODW 30  7KH(QJLQHHULQJWHDPFRQGXFWHGDUHYLHZDQGDQDO\VLVDQGHVWDEOLVKHGWKHIROORZLQJDFWLRQVWRKHOS DGGUHVVWKHXQGHUO\LQJFDXVHVRIWKHLVVXHVDQGSUHYHQWUHFXUUHQFH  Ɣ ,QFUHDVHPHPRU\FDSDFLW\DQGGHSOR\DGGLWLRQDOVHUYHUVZHOOEH\RQGSHDNGHPDQGHVWLPDWHV Ɣ $GGUHVVWKHEHKDYLRURIWKHGRFXPHQWOLVWVHUYLFHWRUHGXFHWKHOLNHOLKRRGWKDWDORFDOL]HGLVVXH KDVDEURDGLPSDFWWRDOO'RFVDSSOLFDWLRQV Ɣ ,QFUHDVHWKHUHVLOLHQF\RIWKHGRFXPHQWOLVWVHUYLFHVRLWUHPDLQVUHVSRQVLYHXQGHUVLPLODUORDG FRQGLWLRQV Ɣ )L[WKHFRQILJXUDWLRQXSGDWHVRLWGRHVQ¶WLQFUHDVHORDGWRWKHGRFXPHQWOLVWVHUYLFH Ɣ )L[WKHPHPRU\PDQDJHPHQWLVVXH²WKLVDFWLRQKDVEHHQFRPSOHWHG  :HDUHGHGLFDWHGWRPDNLQJWKHVHLPSURYHPHQWVDOORIZKLFKDUHQRZLQSURJUHVV:HXQGHUVWDQG WKDWWKLVLVVXHKDVLPSDFWHGDQGIUXVWUDWHGFXVWRPHUV*RRJOHLVFRPPLWWHGWRFRQWLQXDOO\DQGTXLFNO\ LPSURYLQJRXUWHFKQRORJ\DQGRSHUDWLRQDOSURFHVVHVWRKHOSSUHYHQWVHUYLFHGLVUXSWLRQV