Google Search Appliance Guide to Software Release 7.2 Google Search Appliance software version 7.2

Google, Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043 www.google.com GSA-REL_100.07 December 2013 © Copyright 2013 Google, Inc. All rights reserved. Google and the Google logo are, registered trademarks or service marks of Google, Inc. All other trademarks are the property of their respective owners. Use of any Google solution is governed by the license agreement included in your original contract. Any intellectual property rights relating to the Google services are and shall remain the exclusive property of Google, Inc. and/or its subsidiaries (“Google”). You may not attempt to decipher, decompile, or develop source code for any Google product or service offering, or knowingly allow others to do so. Google documentation may not be sold, resold, licensed or sublicensed and may not be transferred without the prior written consent of Google. Your right to copy this manual is limited by copyright law. Making copies, adaptations, or compilation works, without prior written authorization of Google. is prohibited by law and constitutes a punishable violation of the law. No part of this manual may be reproduced in whole or in part without the express written consent of Google. Copyright © by Google, Inc.

Google Search Appliance: Guide to Software Release 7.2

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Contents

Guide to Software Release 7.2 ..................................................................................... 4 About “Beta” Features New and Changed Features New GSA Version Manager Admin Console 2.0 Onboard Group Resolution Sort Results by Metadata Support for HTTP POST Requests Wildcard Search Language Improvements Trusted Applications New Entity Recognition Features New Crawl Configuration Features Connectors 4.0 (Beta) Connectors 3.2 Deprecated Legacy Security Release 7.2 Documentation Specifications and Usage Limits Supported Browsers and Third-Party Software

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Guide to Software Release 7.2

This document describes features that are new or changed since version 7.0. Google Search Appliance version 7.2 updates are now available for the GB100, GB500, GB-7007 and GB9009. For a list of new, fixed, previous, and closed issues for software release 7.2, refer to the release notes. Both the software updates and the release notes are available at the Google for Work Support site, https://google.secure.force.com (login required).

About “Beta” Features Features marked as "Beta" are provided as a preview, and are not supported. Beta features have constraints and are not recommended for production usage at this time. Google encourages feedback on these features.

New and Changed Features The following sections describe new and changed features in software release 7.2: •

New GSA Version Manager



Admin Console 2.0



Onboard Group Resolution



Sort Results by Metadata



Support for HTTP POST Requests



Wildcard Search



Language Improvements



Trusted Applications



New Entity Recognition Features



New Crawl Configuration Features

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Connectors 4.0 (Beta)



Connectors 3.2



Deprecated Legacy Security



Supported Browsers and Third-Party Software



Release 7.2 Documentation



Specifications and Usage Limits

New GSA Version Manager Release 7.2 introduces a new version manager and changes to the software update process. The new version manager is web-based and provides a series of pages designed to make future software updates easier to perform.

Admin Console 2.0 Release 7.2 presents a complete visual redesign of the Google Search Appliance Admin Console. It now has the clear and usable design that you might be familiar with from other Google products, including Google Apps. As part of the redesign, the sidebar navigation has been reorganized to provide intuitive access to Admin Console pages. The new sidebar presents the following options: •

Content Sources—Lists pages used for web crawl as well as other methods for ingesting content into the search appliance. Also lists diagnostics pages related to content sources.



Index—Lists pages used for manipulating the search index, including entity recognition and collections. Also lists diagnostics pages related to the index.



Search—Lists pages used for creating the public and secure search experience, including front ends, dynamic navigation, and Universal Login. Also lists diagnostics pages related to search.



Reports—Lists pages used for generating logs and reports.



GSA Unification—Used for configuring GSA Unification (no change from prior releases).



GSA^n—Used for configuring GSA^n (no change from prior releases).



Administration—Lists pages used for administering the search appliance (minor changes from prior releases).

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Also some of the Admin Console pages have been moved to new locations in the sidebar. If you have used prior releases of Google Search Appliance software, consult the following table for mappings from pre-7.2 Admin Console page locations to new ones. Previous Location

Release 7.2 Location

Home

Same as previous version

Crawl and Index > Crawl URLs

Content Sources > Web Crawl > Start and Block URLs

Crawl and Index > Databases

Content Sources > Databases

Crawl and Index > Feeds

Content Sources > Feeds

Crawl and Index > Crawl Schedule

Content Sources > Web Crawl > Crawl Schedule

Crawl and Index > Crawler Access

Content Sources > Web Crawl > Secure Crawl > Crawler Access

Crawl and Index > Proxy Servers

Content Sources > Web Crawl > Proxy Servers

Crawl and Index > Forms Authentication

Content Sources > Web Crawl > Secure Crawl > Forms Authentication

Crawl and Index > Case-Insensitive Patterns

Content Sources > Web Crawl > Case-Insensitive Patterns

Crawl and Index > HTTP Headers

Content Sources > Web Crawl > HTTP Headers

Crawl and Index > Duplicate Hosts

Content Sources > Web Crawl > Duplicate Hosts

Crawl and Index > Document Dates

Index > Document Dates

Crawl and Index > Host Load Schedule

Content Sources > Web Crawl > Host Load Schedule

Crawl and Index > Coverage Tuning

Content Sources > Web Crawl > Coverage Tuning

Crawl and Index > Freshness Tuning

Content Sources > Web Crawl > Freshness Tuning

Crawl and Index > Collections

Index > Collections

Crawl and Index > Composite Collections

Index > Composite Collections

Crawl and Index > Index Settings

Index > Index Settings

Crawl and Index > Entity Recognition

Index > Entity Recognition

Serving > Front Ends

Search > Search Features > Front Ends

Serving > Front Ends > Output Format

Search > Search Features > Front Ends > Output Format

Serving > Front Ends > KeyMatch

Search > Search Features > Front Ends > KeyMatch

Serving > Front Ends > Related Queries

Search > Search Features > Front Ends > Related Queries

Serving > Front Ends > Filters

Search > Search Features > Front Ends > Filters

Serving > Front Ends > Remove URLs

Search > Search Features > Front Ends > Remove URLs

Serving > Front Ends > OneBox Modules

Search > Search Features > Front Ends > OneBox Modules

Serving > Query Settings

Search > Search Features > Query Settings

Serving > OneBox Modules

Content Sources > OneBox Modules

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Previous Location

Release 7.2 Location

Serving > Document Preview Module

Search > Search Features > Document Preview Module

Serving > Result Biasing

Search > Search Features > Result Biasing

Serving > Dynamic Navigation

Search > Search Features > Dynamic Navigation

Serving > Suggestions

Search > Search Features > Suggestions

Serving > Access Control

Search > Secure Search > Access Control

Serving > Head Requestor Deny Rules

Search > Secure Search > Head Requestor Deny Rules

Serving > Policy ACLs

Search > Secure Search > Policy ACLs

Serving > Universal Login

Search > Secure Search > Universal Login

Serving > Universal Login Auth Mechanisms > Cookie

Search > Secure Search > Universal Login Auth Mechanisms > Cookie

Serving > Universal Login Auth Mechanisms > HTTP

Search > Secure Search > Universal Login Auth Mechanisms > HTTP

Serving > Universal Login Auth Mechanisms > Client Certificate

Search > Secure Search > Universal Login Auth Mechanisms > Client Certificate

Serving > Universal Login Auth Mechanisms > Kerberos

Search > Secure Search > Universal Login Auth Mechanisms > Kerberos

Serving > Universal Login Auth Mechanisms > SAML

Search > Secure Search > Universal Login Auth Mechanisms > SAML

Serving > Universal Login Auth Mechanisms > Connectors

Search > Secure Search > Universal Login Auth Mechanisms > Connectors

Serving > Universal Login Auth Mechanisms > LDAP

Search > Secure Search > Universal Login Auth Mechanisms > LDAP

Serving > Universal Login Form Customization

Search > Secure Search > Universal Login Form Customization

Serving > Flexible Authorization

Search > Secure Search > Flexible Authorization

Serving > Alerts

Index > User Alerts

Serving > Language Bundles

Search > Search Features > Language Bundles

Status and Reports > Crawl Status

Content Sources > Diagnostics > Crawl Status

Status and Reports > Crawl Diagnostics

Index > Diagnostics > Index Diagnostics

Status and Reports > Real-time Diagnostics

Content Sources > Diagnostics > Real-time Diagnostics AND Search > Secure Search > Real-time Diagnostics (see bug 8427148)

Status and Reports > Crawl Queue

Content Sources > Diagnostics > Crawl Queue

Status and Reports > Content Statistics

Index > Diagnostics > Content Statistics

Status and Reports > Export URL

Index > Diagnostics > Export URLs

Status and Reports > Serving Status

Search > Diagnostics > Search Status

Status and Reports > System Status

Administration > System Status

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Previous Location

Release 7.2 Location

Status and Reports > Serving Logs

Reports > Serving Logs

Status and Reports > Search Reports

Reports > Search Reports

Status and Reports > Search Logs

Reports > Search Logs

Status and Reports > Event Log

Administration > Event Log

Connector Administration > Connector Managers

Content Sources > Connector Managers

Connector Administration > Connectors

Content Sources > Connectors

Social Connect > User Results

Search > Search Features > User Results

Social Connect > Expert Search

Search > Search Features > Expert Search

Cloud Connect > Google Apps

Content Sources > Google Apps

GSA Unification > Host Configuration

Same as previous version

GSA^n > Configuration

Same as previous version

GSA^n > Network Diagnostics

Same as previous version

Administration > System Settings

Same as previous version

Administration > Network Settings

Same as previous version

Administration > User Accounts

Same as previous version

Administration > Login Terms

Same as previous version

Administration > Change Password

Same as previous version

Administration > SNMP Configuration

Same as previous version

Administration > Certificate Authorities

Same as previous version

Administration > DNS Override

Same as previous version

Administration > SSL Settings

Same as previous version

Administration > LDAP Setup

Same as previous version

Administration > License

Same as previous version

Administration > Import/Export

Same as previous version

Administration > Reset Index

Index > Reset Index

Administration > Shutdown

Same as previous version

Administration > Remote Support

Same as previous version

Administration > Support Scripts

Same as previous version

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Onboard Group Resolution With release 7.2, you can dramatically reduce the latency for group resolution by periodically feeding groups information to the search appliance. When the groups information is on the search appliance, it is available in the security manager for resolving groups at authentication time. For more information about this feature, see “Feeding Groups to the Search Appliance” in the Feeds Protocol Developer’s Guide.

Sort Results by Metadata Starting in release 7.2, the Google Search Appliance provides to ability to sort results by metadata and entities associated with individual documents. This can be used to sort documents by values like prices, dates, authors, etc. There is no configuration required to enable this feature; the sorting option is activated through a URL parameter on a per-query basis. To learn more, see “Sort by Metadata” in the Search Protocol Reference.

Support for HTTP POST Requests In some instances, a query strings might exceed the 2KB body limit of GET requests and be truncated. This might happen when you submit dynamic navigation queries containing a large number of metadata filters. Starting with release 7.2, you can avoid this limitation by submitting POST requests instead, which have a much larger body limit (10KB). POST support is only available for: •

Requests for search service (/search)



Public search



Secure search, but only when the Trusted Applications feature is used

POST support is not available for Universal Login Auth Mechanisms. You must use the GET command for these. For detailed information about submitting POST requests, see “Using the POST Command” in the Search Protocol Reference.

Wildcard Search Wildcard search is a new feature that enables your users to search by entering a word pattern rather than the exact spelling of a term. The search appliance supports two wildcard operators: •

*—Matches zero or more characters



?—Matches exactly 1 character

Using wildcards can simplify queries for long names, technical data, pharmaceutical information, or strings where the exact spelling varies or is unknown. A user can search for all words starting with a particular pattern, ending with a particular pattern, or having a particular substring pattern.

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By default, wildcard indexing is disabled for your search appliance. You can enable or disable wildcard indexing by using the Index > Index Settings page. For information about wildcard indexing, click Admin Console Help > Index > Index Settings. See also “Wildcard Indexing” in Administering Crawl. By default, wildcard search is enabled for each front end of the search appliance. You can disable or enable wildcard search for one or more front ends by using the Filters tab of the Search > Search Features > Front Ends page. For more information about wildcard search, click Admin Console Help > Search > Search Features > Front Ends > Filters. See also “Enabling Wildcard Search” in Creating the Search Experience.

Language Improvements Release 7.2 includes quality improvements to the supported languages and stemming files for additional languages. The additional languages are: •

Danish (DA)



Greek (EL)



Finnish (FI)



Hungarian (HU)



Norwegian (NO)



Romanian (RO)



Turkish (TR)

Trusted Applications Release 7.2 introduces the concept of “trusted applications.” The search appliance enables trusted applications to send end-user's search requests along with pre-validated ids when performing a secure search. The search appliance returns secure results without requiring more validation of the user. Before using this feature, you enable trusted applications and register your application as a “trusted application” on the search appliance. After that, the trusted application can interact with the search appliance. To register a trusted application with the search appliance, use the Search > Secure Search >Trusted Applications page. For information about using this page, click Admin Console Help > Search > Secure Search >Trusted Applications. See also “Using Trusted Applications” in Managing Search for Controlled-Access Content.

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New Entity Recognition Features Entity recognition enables the Google Search Appliance to discover interesting entities in documents with missing or poor metadata and store these entities in the search index. Release 7.2 introduces new entity recognition features on the Index > Entity Recognition page, including entity diagnostics and adjustments. Entity diagnostics enables you to test your entity recognition configuration for a specific HTML document. For this document, you can see highlighted entities that the search appliance has extracted from it. If there are issues with extracted entities, you can modify your entity recognition configuration and retest. By testing, you can gain an understanding of your dictionaries and use this understanding to develop the best ones for your corpus. The new Adjustments tab enables expert users to fine-tune entity recognition parameters. To learn more, click Admin Console Help > Index > Entity Recognition. See also “Discovering and Indexing Entities” in Administering Crawl.

New Crawl Configuration Features Release 7.2 introduces new features for configuring crawl on the Content Sources > Web Crawl > Start and Block URLs page. This page gives you the option of working with URLs and patterns in one of two views: •

Action view—provides several features for working with individual URLs and patterns. Use Action view when you want to configure crawl or validate, troubleshoot, recrawl, or test a URL or pattern.



Batch Edit view—enables you to work with multiple URLs. Use Batch Edit view when you want to add, edit, or delete multiple URLs and patterns at once.

For more information, click Admin Console Help > Content Sources > Web Crawl > Start and Block URLs. See also “Configuring a Crawl” in Administering Crawl.

Connectors 4.0 (Beta) Beta versions of the following connectors are available with release 7.2: •

SharePoint Connector 4.0



SharePoint User Profile Connector 4.0



Active Directory Connector 4.0



File System Connector 4.0

For information about using 4.0 Beta connectors with release 7.2, see the Connector documentation page in the GSA help center.

Connectors 3.2 Google Search Appliance Connectors Release 3.2 are available for use with release 7.2. For more information about using the 3.2 connectors with release 7.2, see the Connector documentation page in the GSA help center.

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Deprecated Legacy Security Beginning with release 7.2, the Google Search Appliance no longer supports legacy authentication and authorization. Legacy authentication was superseded in release 6.2 by the Security Manager and Universal Login, but the search appliance continued to support legacy authentication configurations. In release 7.2, the search appliance no longer supports it. Legacy authorization was superseded in release 6.14, but the search appliance continued to support it through release 7.0. In that release, you had the choice of enabling it or not, and continuing to use legacy authentication. In release 7.2, Flexible Authorization is automatically enabled for the search appliance. If you have been using legacy authentication, migrate to security manager-based authentication (Universal Login) before migrating to 7.2. If you have been using legacy authorization, migrate to flexible authorization before migrating to 7.2. In release 7.2, the security manager's headrequestor does not support using a proxy server. If you are considering migrating from 7.0 to 7.2 and you require a proxy server to handle headrequests, you should not update to release 7.2 at this time.

Release 7.2 Documentation Google Search Appliance documentation is available from the GSA help center as both web pages in HTML format and PDF (Portable Document Format) files that you can download and print. Search appliance troubleshooting and deployment documentation, as well as copies of Admin Console help, are also available from the GSA help center. Please check them out!

Specifications and Usage Limits This release also includes a new document, Specifications and Usage Limits, which lists system limits in GSA. You can use this information to help you plan your deployment and to configure your system for optimal performance.

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Supported Browsers and Third-Party Software Google has certified the browsers and third-party products in the following table for use with software release 7.2. Category

Product Name and Version

Browsers

Google Chrome (which automatically updates whenever it detects that a new version of the browser is available) Microsoft Internet Explorer (IE) 8 and above in standard mode Mozilla Firefox current and previous major releases The Admin Console supports Safari 5.1 only; search supports Safari 5.1 and later

Databases

IBM DB2 MS SQL Server 2000, MS SQL Server 2005, and MS SQL Server 2008 MySQL 4.1.13 and 5.0.37. Note: Version 5.0 requires a JDBC upgrade. Sybase Adaptive Server Enterprise (ASE) 15 Express Oracle Database 10g Express Edition on Linux x86 and Windows platforms

JDBC enablers

DB2 Universal Database (UDB) 8.1.0.64 MySQL Connector/J 3.1.13 Microsoft SQL Server 2008, JDBC Driver 2.0 Sybase jConnect for JDBC 5.5, build 25137 Oracle Database 10g Release 2, 10.1.0.2.0 driver

Network infrastructure

HTTP 1.1 HTTPS Network Time Protocol (NTP) servers 3.0 and higher SMB

SSO (Single sign-on)

Computer Associates SiteMinder 6.0, Policy Server and Web Agent Oracle Access Manager 7.0.4 (formerly Oblix) Cams by Cafesoft, version 3.0

Web servers

Apache Netscape Enterprise Microsoft Internet Information Server

XSLT

EXtensible Stylesheet Language Transformations: XSLT 2.0 XML Path Language: XPath 1.0

Google Search Appliance: Guide to Software Release 7.2

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Guide to Software Release 7.2

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