Indian Institute of Technology Hyderabad Ordnance Factory Campus, Yeddumailaram – 502205 Phone: 040‐23016102, 23017202, Fax: 040‐23016032, 23016003 Email:
[email protected]
TENDER DOCUMENT Sealed Tenders are invited by the Indian Institute of Technology, Hyderabad. Detailed description of the item and instructions for submitting your offer can be downloaded from our website: www.iith.ac.in/notices.html. Tender No. Tender Dt. Item Description
IITH/NETWORK/BHEE/2015‐16 18.03.2015 Supply, installation, Testing & Commissioning of LAN at Permanent Campus of Indian Institute of Technology Hyderabad at Kandi, Medak Dist. Place of Submission Office of Deputy Registrar, Indian Institute of Technology Hyderabad, Ordnance Factory Campus, Yeddumailaram – 502205, Medak Dt. Telangana. Tender Type Two Bid System Any other Clarification Name: Dy. Registrar (S&P), IIT Hyderabad Email :
[email protected] Contact No. : 040‐23016102 EMD Earnest Money Deposit of Rs. 10,00,000 (Rupees Ten Lakhs) must be submitted in a separate sealed envelope along with the Technical Bid. Envelope containing the EMD and Technical Bid will be opened first. Bids not accompanying valid EMD shall be rejected. Place of Opening of bids & Place of Conference Hall, IIT Hyderabad, Ordnance factory, Pre‐bid meeting Yeddumailaram. Pin.502205 Last date for submission of tender Within 1 Week of tender release date by E‐Mail to Dy. Registrar (S&P) queries 27.03.2015 at 15:00 Hrs Date of pre‐bid meeting
08.04.2015 at 15:00 Hrs
Last date for submission of bids Date of opening of Technical bids Date of Onsite presentations/Demos
08.04.2015 at 15:30 Hrs Within one week of technical bid opening. Announced later on IITH website. 1
Date of announcement of technically qualified bids
Within 3 weeks of Onsite presentations. Announced later on IITH website.
Within two days of declaration of technically Date of opening of price bids of qualified bids. Announced later on IITH website. technically qualified bids Date of announcement of Within two weeks of price bid opening successful bidder & awarding contract Deadline for Delivery of equipment at IITH by successful bidder Deadline for installation & commissioning of equipment
4 to 6 weeks after receiving PO 45 days after delivery of equipment at IITH
Deadline for Training of IITH staff Within two weeks after completion of installation and submission of Installation and commissioning Documentation to IITH
NOTES:‐ 1. Please visit regularly IITH website http://www.iith.ac.in/notices.html for all modifications / updates on technical specifications, important meeting dates/times, and other terms and conditions. No separate intimation to vendors will be given, in this regard. 2. Please visit the IITH Kandi campus site, make your own analysis and submit bids accordingly.
Deputy Registrar (S&P) IIT Hyderabad
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Indian Institute of Technology Hyderabad Ordnance Factory Campus, Yeddumailaram – 502205 Phone: 040‐23016102, 23017202, Fax: 040‐23016032, 23016003 Email:
[email protected]
Table of Contents S. No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Section Name
Page No
Purpose of Tender Terminology in this Tender Generic Requirement to the Solution Specific Requirement to the Solution Scope of Work Instructions to the bidders Tender Rejection Criteria Evaluation Criteria: CQCCBS Technical solution description – bidding guidelines Important Conditions of the tender to be abide by the bidder Annexure A: Network Diagram Annexure B: List of Documents Provided by IIT Hyderabad Annexure C: Questionnaire to bidders on bid enclosures Annexure D: Questionnaire to bidders on supporting documentation Annexure E: Technical Specifications of Tender Equipment
4 4 5 5 6 7 10 11 15 17 20 22 23 24 25
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1. PURPOSE OF TENDER IIT Hyderabad is seeking to purchase managed LAN equipment to cover a part of the Permanent Campus of IIT Hyderabad at KANDI, Medak (Dt), Telangana. IIT Hyderabad plans a phase‐wise deployment of their campus network according to the progress of building construction in the permanent campus. This tender is for Phase‐1 deployment focusing on active and passive Wired LAN facility in the following buildings in the permanent campus: Chemical Engineering (CHE) Building, 8 Boys Hostel (BH) Buildings and 2 Girls Hostel (GH) Buildings.
2. TERMINOLOGY IN THIS TENDER a. Blocks: Block is a group of buildings that are geographically located close with each other. In this particular tender, CHE Building is only one building that belongs to Academic Block. All of Boys and Girls Hostels belong to Hostel Block. b. ELV Room in Building: Each building has ELV Room where Optical Fiber Cables will run from the outside of building and can be terminated. ELV room has enough space to place a couple of network racks and UPS system. c. Wing, Shaft, Cabinet in Building: Building, as per its structural design, has a concept of Wing. In all Hostel Buildings, each floor is separated into two Wings, each of that may not have direct connection between them even in the same floor. Each Wing or Floor has at least one Shaft that provides vertical connection across multiple floors for placing LAN, Power and other cables. The switches shall be installed at the specific Rack or Cabinet. Particularly, Cabinet is installed inside or close to Shaft. d. Overhead Tray, In‐Wall Duct in Building: Horizontal cabling at each of floors will be done using Overhead Tray or In‐Wall Ducts. In this particular tender, Overhead Tray is running through the corridor in the CHE Building, and it is mostly used for floor‐wise passive cabling. To deploy cables from the corridor to inside the rooms, In‐Wall Ducts are used in CHE Building. In Hostel Buildings, In‐ Wall Ducts are used for passive cabling in each floor and Overhead Tray in ground floor for pulling cables in between ELV room and shaft locations. e. Data Box, Data Point in Building: Data Box is the location where a switch is placed in a particular room. The requirement of this particular tender shall clarify whether the in‐room switch is inclusive in Bill of Quantity or not. Data Point is a location where a LAN cable socket is provided. f. Core Layer (aka NOC): Core Layer (also called as Network Operations Center, NOC) is to be deployed in Ground floor Machine LAB (assigned to Network Operation Center) of CHE Building. g. Inter‐building Distribution Layer: Inter‐building Distribution Layer can be broken down to the following two types of connections. i. Inter‐Block Connection will be deployed between designated buildings representing the respective blocks. A designated building serves as the core building in a block, and provides the inter‐building connectivity to the other buildings in a block in charge. In this 4
particular tender, the CHE Building and Boys Hostel Building C are the designated buildings. ii.Intra‐Block Connection will be deployed between where the designated building and the other buildings in the same block, or between non‐designated buildings in the same block. In this particular tender, Intra‐block connection will apply to the connection between Boys Hostel Building C and each of the other Boys and Girl Hostel Buildings. h. Intra‐building Distribution and Access: Intra‐Building Distribution and Access takes a shape of ring topology as described in Annexure A (Network Diagram).
3. GENERIC REQUIREMENT TO THE SOLUTION a. High Availability that eliminates Single Point of Failure b. Scalability to support increasing number of connecting devices and increasing bandwidth demands in the future c. Security to provide minimum protection of the network from attacks, unwanted or unexpected behavior of connecting devices d. Effective management and reduced operational cost e. Future‐proof architecture to maintain the extensibility and scalability of campus network f. Proper balance between the performance and cost
4. SPECIFIC REQUIREMENT TO THE SOLUTION a. CHE Building shall serve as the designated building in Academic Block and accommodate Core Switches in the facility called “NOC”. b. BH Building C shall serve as the designated building in Hostel Block and connect to the NOC in CHE building with the quality of Inter‐Block Distribution. c. Few numbers of active components to further reduce the operational cost. d. Rapid recovery from failure situations, such as link failures, power failures, switch failures, etc. e. Well‐planned aggregation of cabinets in each building to reduce the number of points of maintenance. f. Minimum 40Gbps with full/partial redundancy for interconnection between Core Switches. g. Minimum 10Gbps with redundancy for inter‐block connections (Between CHE Building and BH Building C). h. Minimum 1Gbps with redundancy for intra‐block connections (Between BH Building C and each of the other BH/GH Buildings). i. Minimum 1Gbps with redundancy for intra‐building distribution and access. j. Capability to upgrade the uplink to 10Gbps on any of distribution and access switches. 5
k. The core switches in NOC at CHE building shall also be capable of handling the traffic from/to the existing lab sector in Kandi campus and also the following planned buildings: Mechanical Engineering (ME) Building, Civil Engineering (CE) Building, and Faculty/Staff Residence Buildings. In the future phases, Electrical Engineering + Computer Science and Engineering (EE/CSE) Building will serve as another NOC of the campus network. l. Entire networking infrastructure must be IPv6 & IPv4 Compliant.
5. SCOPE OF WORK a. Supply, installation, testing and commissioning of Active and Passive components for establishing Network Infrastructure in IIT Hyderabad Kandi Permanent campus. b. OFC from outside of each building shall be terminated in ELV room in each building. The OFC cabling between ELV rooms is the responsibility of IIT Hyderabad and hence it is not part of this tender. c. The specification of OFC and termination device in ELV rooms shall be determined based on the technical offer and interaction between the successful bidder and IIT Hyderabad. d. The OFC/copper cabling from ELV/NOC rooms to Distribution Switches/ Access Switches in each of buildings is the responsibility of the bidder. e. The successful bidder must submit and follow the Detailed Project Report (DPR) for the cabling routing plan, labeling of the cabling infrastructure and the documentation of the cabling infrastructure for maintenance & handing over to the IIT Hyderabad. All the cabling and connectivity arrangement must be structured as per the DPR. f. The result of performance testing of laid Fiber Optic cables must be reported in terms of continuity, length & db loss. It is strongly recommended to use OTDR (Optical Time Domain Reflectometer). g. The LAN IP addressing, creation of in building VLAN for segregation between users, configuration for all the LAN security issues will be carried out by the successful bidder (wherever required). h. All the switch & IP addressing scheme need to be documented for maintenance purposes. i. Preparation of cable route survey drawings. Labeling of Cables, I/Os, Patch Panel, Switches. j. Repair/Refurnishing work owing to damage caused due to cabling or any other work related to this Project. k. Patch cords should be branded and factory crimped. The length of patch cords should be appropriate and the cords should not disturb the ventilation in a cabinet or a rack. l. Mounting of cabinets either on walls or by using horizontal railings at specified locations in shafts of various buildings. m. Equipment furnished shall be complete in every respect with all mountings, fittings, fixtures and standard accessories normally provided with such 6
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equipment’s and/or needed for erection, completion and safe operation of the equipment’s as required by applicable codes though they may not have been specifically detailed in the tender document, unless included in the list of exclusions. All similar standard components/parts of similar standard equipment’s provided, shall be interchangeable with one another. The successful Bidder shall be responsible for providing all materials, equipment, necessary software, licenses, drivers and services, specified or otherwise, which are required to fulfill the intent of ensuring operability, maintainability, and reliability of the complete equipment covered under this specification within the quoted price. This work shall be in compliance with all applicable standards, statutory regulations and safety requirements in force on the date of award of this contract. All the safety measures should be taken for the protection of cables and devices from lightening and other such sources. The scope covers design/development of a suitable architecture/layout of the proposed networking system, preparation of bill of materials, pre‐ dispatch/ inspection / testing, packing and forwarding, transportation, insurance and carrying out further activities at viz. unloading, storage, (space to be provided by IITH) further handling, erection, testing and commissioning including successful completion of acceptance tests and any other services specified. Testing of LAN Cables and Fiber Optic after laying, terminations and ferruling at both the ends. All testing tools and instruments shall be brought by the contractor and taken back after the testing. Site acceptance tests to establish satisfactory performance of the equipment’s as per specifications. If any undefined work may be caused, the successful bidder and IIT Hyderabad shall coordinate and finalize the same.
6. INSTRUCTIONS TO THE BIDDERS a. Preparation of Bids: The bids/tenders should be submitted under two‐bid system i.e., Technical bid and Financial (price/commercial) bid. The bids should be submitted in the clearly marked sealed envelopes for this tender as below: i. Technical bid along with EMD in one envelope (Envelope‐A) ii.Financial bid in one envelope (Envelope‐B) iii. Eligibility and other supporting documentation in Envelope‐C iv. One packet containing all the above covers. All envelopes and packets must contain the tender number and the name of the bidder, and addressed to the Director, IIT Hyderabad, Yeddumailaram, 502205. In addition, a soft copy of the Technical bid, catalogue of equipment models quoted and other supporting documents must be submitted in a CD/Pen Drive inside the cover containing technical bid. 7
b. Period of validity of Bids: ‐ Bids shall remain valid for 90 days since the date of opening of technical bids prescribed by IITH. A bid valid for a shorter period may be rejected by IITH as non‐responsive. In exceptional circumstances, IITH may request the Bidder(s) for an extension of the period of validity up to 30 days more. The request and the responses there to shall be made in writing. c. Delivery of the Bids: ‐ Bids shall be sent to “The Deputy Registrar (S&P), IIT Hyderabad, Ordnance Factory Campus, Yeddumailaram, Pin.502205” either by post or by courier so as to reach our office before the due date and time specified in this tender Schedule. IITH will not be liable or responsible for any postal delay or any other delay whatsoever. Bids can also be delivered at Stores section, IIT Hyderabad, Ordnance Factory Campus, Yeddumailaram, Pin.502205 on or before due date and time specified in the tender schedule. d. Opening of the Bids: ‐ The offers/Bids will be opened by a committee duly constituted for this purpose. The technical bids will be opened first and they will be examined by a technical committee which will be evaluating the suitability as per our specification and requirement. The financial offer/bid will be opened only for the offers/bids which technically meets all our requirements as per the specification. Interested bidders may participate on the tender opening Date and Time. The bidders should produce authorization letter from their company to participate the tender opening. Not more than two representatives will be allowed to participate in the tender opening. e. Bid Prices: ‐ The Price Bid would consist of Cost for Supply, Installation, Testing, Commissioning, and warranty of Networking Infrastructure (both Active and Passive) for 3 years from the date of completion of installation work. Optionally bidder could also include the price of AMC for 2 more years. The price of AMC will not be considered as a part of commercial evaluation of this particular tender. The price should be quoted in net per unit (after breakup) and must include all packing and delivery charges. The offer/bid should be exclusive of taxes and duties, which will be paid by the purchaser as applicable. However, the percentage of taxes & duties shall be clearly indicated. The price should be quoted without customs duty and excise duty, since IITH is exempted from payment of excise duty and the customs duty. Duty exemption certificates shall be provided by the Institute. In case of import supply the price should be quoted on FOB Basis. Also please indicate CIF charges separately up to Hyderabad indicating the mode of shipment. f. Agency Commission: ‐ Agency commission if any will be paid to the Indian agent in Rupees on receipt of the equipment and after satisfactory installation. Agency Commission will not be paid in foreign currency under any circumstances. The details should be explicitly shown in Tender even in case of nil commission. The tenderer should indicate the percentage of agency commission to be paid to the Indian agent.
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g. Terms of Delivery: ‐ The item should be supplied to our destination in case of local supply. In case of import supply, the item should be shipped only to Hyderabad Airport. h. Local conditions: ‐ It will be incumbent upon each Bidder to fully acquaint himself with the local conditions and other relevant factors at the proposed site which would have any effect on the performance of the contract and/or the cost. The Bidder is expected to make a site visit to obtain for himself on his own responsibility all information that may be necessary for preparing the bid and entering into contract. It will be imperative for each Bidder to fully inform themselves of all legal conditions and factors which may have any effect on the execution of the contract as described in the bidding documents. The Purchaser, IITH, shall not entertain any request for clarification from the Bidder regarding such conditions. It is the responsibility of the Bidder that such factors have properly been investigated and considered while submitting the bid proposals and that no claim whatsoever including those for financial adjustment to the contract awarded under the bidding documents will be entertained by the Purchaser and that neither any change in the time schedule of the contract nor any financial adjustments arising thereof shall be permitted by the Purchaser on account of failure of the Bidder to appraise themselves of local laws and site conditions. i. Clarification on Bid documents: ‐ Bidders shall send all the queries through E‐Mail to the Deputy Registrar (S&P) within 7 (Seven) Days of tender release date. Subject line of E‐Mail should specify Tender No. Clarifications shall be made only in the pre Bid meeting. IIT Hyderabad does not encourage any clarification queries after the pre Bid meeting. j. Amendment of Bid documents:‐ At any time before the deadline for submission of bids, IITH may, for any reason, whether at its own initiative or in response to a clarification requested by a prospective Bidder, modify the Bid Document by amending, modifying and / or supplementing the same. All changes shall be posted on website of IITH and prospective Bidders are required to go through the same before submission of bids. All addenda become part of the bid documents. All such amendments shall be binding on them without any further act or deed on IITH’s part. In the event of any amendment, IITH reserves the right to extend the deadline for the submission of the bids, in order to allow prospective Bidders reasonable time to take the amendment into account while preparing their bids. All bidders are responsible for ensuring that they are aware of, include copy (s) of the addenda in their response, and have complied with any Addenda issued by IITH. k. Onsite presentations with optional demonstrations: ‐ Bidders will be called to participate in on‐site presentations with optional demonstrations at IITH campus. Technical representative will be required to attend to answer any questions in regards to the proposed solution. However, that would not entitle the Bidder to change or cause any change in the substance of the 9
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tender submitted or price quoted. Bidders must accept the responsibility for making their own arrangements and must cover all expenses for the visit. Acceptance of Testing: ‐ Successful bidder must perform thorough testing of the installed campus network system before allowing users devices or data on the network. This testing may be accomplished through network performance and security testing tools such as those offered by Ixia and Veriwave. The testing should include the following: 1. Applicable industry standards and performance to the manufacturer’s specifications. 2. The vendor must demonstrate that the network solution interoperates correctly with the existing facility networks. 3. Simulate a complete user environment by running emulated or actual data, voice, and video services simultaneously on the network. 4. Report on throughput, uptime, latency, jitter, QoS activity, and packet loss experienced during these tests. 5. Generate malicious traffic for security testing. 6. Test all fault‐tolerance features of the solution and report results. The vendor will build in up to 30 days duration of post‐installation to ensure any tuning, troubleshooting, and enhancements are completed before the solution is accepted by IITH.
7. TENDER REJECTION CRITERIA a. General Rejection Criteria:‐ Besides other conditions and terms highlighted in the tender document, bids may be rejected under following circumstances: i. Bids submitted without or improper EMD. ii.Bids received through Telex/Telegraphic/Fax/E‐Mail/ except, wherever required, will not be considered for evaluation. iii. Bids which do not confirm unconditional validity of the bid as prescribed in the Tender. iv. If the information provided by the Bidder is found to be incorrect/misleading at any stage/time during the Tendering Process. v.Any effort on the part of the bidder to influence the bid evaluation, comparison or contract award decisions. vi. Bids received by the Purchaser after the last date for receipt of bids prescribed by the Purchaser. vii. Bids without duly filled and signed Annexure C, Annexure D and Annexure E given in this tender document viii. Bids without signature of person(s) duly authorized on required pages of the bid. ix. Bids without power of authorization consisting of adequate proof of the ability of the signatory to bind the Bidder. x.Bids without duly signed OEM certification/authorization letter 10
Note: IITH may, at its discretion, waive any minor non‐conformity or any minor irregularity in an offer. This shall be binding on all Bidders and IITH reserves the right for such waivers. b. Technical Rejection Criteria: i. Technical Bid containing commercial details. ii.Revelation of Prices in any form or by any reason before opening the Commercial Bid. iii. Failure to furnish all information required by the Tender Document or submission of a bid not substantially responsive to the Tender Document in every respect. iv. Bidders not quoting for the complete scope of Work as indicated in the Tender documents, addendum and any subsequent information given to the Bidders. v.Bidders not complying with the Technical and General Terms and conditions as stated in the Tender Documents and Annexures. vi. Responses by the Bidder not confirming to the minimum requirements specified in this tender. vii. If the bid does not confirm to the timelines indicated in the schedule c. Commercial Rejection Criteria: ‐ The Price Bids (Envelope‐B) of the technically qualified bids alone will be opened and evaluated. The Price Bids will be opened as specified in the tender Schedule. The Bidders or their authorized representatives will be allowed to take part in the Price Bid opening. Criteria for rejection of commercial bids: i. Incomplete Price Bids ii.If there is an arithmetic discrepancy in the commercial bid calculations the Purchaser shall rectify the same. If the Bidder does not accept the correction of the errors, its bid may be rejected. iii. If the “priced" BOQ does not match the “unpriced" BOQ 8. EVALUATION CRITERIA: CQCCBS: The evaluation of bids will be based on a Combined Quality Cum Cost Based System (CQCCBS). 1. Bids, which cleared general rejection criteria and technical rejection criteria mentioned in the previous section, getting minimum 65% marks in each sub‐section (serial number A to H of Section named Technical Marking Scheme) and overall 70% marks in technical evaluation will be considered responsive and accordingly only such qualifying bids, i.e., technically qualified bids, will be opened and considered for commercial evaluation. 2. The marking scheme for technical evaluation is given below in Section named Technical Marking Scheme. 3. Bids need to clear commercial rejection criteria for considering for commercial evaluation. Bid with the lowest cost will be given a financial score of 100 and the financial scores of the other bids will be computed inversely proportional to their prices. For example, if there are three bids 11
with costs 110, 100 and 120, then their financial scores will be 100*100/110, 100, and 100*100/120 respectively. 4. Total score of each bid will be calculated by giving 70% weightage for technical evaluation (based on Technical Marking Scheme) and 30% weightage for commercial evaluation (i.e., financial score). 5. Bid getting the highest total score will be adjudged as L1, i.e., winning bid for awarding the contract.
Technical marking scheme:‐ Sub‐sections wise questions and allocated marks are given below. The bidder must submit authentic, duly signed documents and answer all the questions in the eligibility and supporting documentation envelope. These answers would be analyzed and examined by the technical evaluation committee. The bidder must obtain 65% marks in each sub‐section and at least 70% marks in aggregate to be considered responsive, i.e., technically qualified, for opening their financial bids. a. Past Experience of the Bidder Maximum 30 Marks i. Proven experience in networking domain, for the same OEM whose active components are quoted in this tender, of having successfully completed similar contracts totaling Rs. 25 crore in last 5 years. 10 Marks ii.Experience in Design, Supply, Installation, integration, Testing, commissioning, Operations and Maintenance for at least 3 years of LAN would be evaluated with focus on bidders own experience. 10 Marks iii. Experience of providing similar networking solutions in premiere educational institutions: IITs, IIMs, NITs, IISERs, IISc, TIFR, IIST, ISI, Universities/Deemed Universities. 10 Marks Note: Attested copies of POs and solution documents to be enclosed along with the appreciation/completion certificate from the end customer against each PO submitted as the proof of experience. Value of work outsourced or subcontracted to third party will not count towards the experience of bidder. b. Onsite Presentation with Optional Demonstration Maximum 20 Marks i. Understanding of Scope of Work and Requirements. Level of details captured in the Solution Design. Clarity of Presentation and Time Management. 10 Marks ii.Quality of team coming for onsite presentation and/or demonstration in addressing queries posed by the technical evaluation committee. If asked for any live demonstration, how satisfactory is the bidder’s demo. 10 Marks 12
c. Overall Quality of Technical Solution Maximum 50 Marks i. Design principle of proposed solution, Clear justification of proposed solution against the technical requirement raised by IIT Hyderabad. Analysis of the impact of proposed solution (especially for the network design) to the performance and extensibility of network. 15 Marks ii.Evidence of engineering effort in the proposed solution to reduce operational and maintenance cost. 10 Marks iii. Quality of drawings such as detailed Network Diagram(s) covering all the buildings and Space Allocation in Rack and Cabinets. 10 Marks iv. Value Added Solutions are the features or services that without giving impact to the price, i.e. license fee. Value Added Solutions include, but are not limited to, following ones. 15 Marks 1. Replacement of damaged switch with zero‐configuration 2. Active‐Active use of redundant links 3. Stacking multiple switches to operate them as one logical switch 4. Network management software that can operate in the multi‐ vendor environment 5. Down‐time reduction of the network during the switch maintenance like firmware upgrade d. Approach and Methodology of Implementation (Project Management) Maximum 40 Marks, 8 Marks for each item i. Schedule management, Implementation and Deployment approach. ii.Quality of engineers that the bidder is going to allocate for the deployment, Training if needed. iii. Testing methodology. iv. Document listing out proposed configuration settings of various switches to be deployed as part of the solution along with justification for choosing such settings. v.Methodology to be followed for documenting implementation work and the training of IITH staff regarding the installation and configuration of the solution. e. Approach and Methodology of Warranty and AMC Maximum 20 marks i. Detailed support methodology for warranty and AMC of the solution. 7 Marks ii.How does the bidder ensure minimum MTTR (Mean Time to Repair) and offer Escalation matrix for the support? 6 Marks iii. Methodology of software upgrades and tackling obsolescence. 7 Marks
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f. Access switches Maximum 20 Marks, 4 Marks for each item i. Does the proposed access switch meet the minimum technical specification envisaged in Annexure E? Appropriate choice of equipment based on the well‐considered estimation of required performance and estimation. ii.How efficiently the capacities and features of access system planned and deployed? How versatile is it to take care of future needs? Does the proposed access switch employ any Green Technologies to be power efficient? iii. How are the continuity of services in case of OFC/Copper cuts/failure of cards in the access switches, looping, or attacks by injecting spurious traffic? iv. Does the proposed switch IPV6 certified / logo ready from day 1? Switch or switch operating system should be minimum EAL2/NDPP certified from Common Criteria or any international organization. v.Reliability in terms of Mean Time To Failure (MTTF) and other indexes, Performance of packet forwarding based on the given role of switch, Expected duration of failure recovery. All the equipment and components must have the operating conditions aligned to the deployment location like weather, temperature, humidity etc. or proper arrangements must be made to ensure the appropriate operating conditions. g. Distribution switches Maximum 30 marks, 6 Marks for each item i. Does the proposed distribution/aggregation switch meet the minimum technical specification envisaged in Annexure E? Appropriate choice of equipment based on the well‐considered estimation of required performance and estimation. ii.How efficiently the capacities and features of distribution system planned and deployed? How versatile is it to take care of future needs? Does the proposed switch employ any Green Technologies to be power efficient? iii. How are the continuity of services in case of OFC/Copper cuts/failure of cards in the distribution switches, looping, attacks by injecting spurious traffic or power failure to certain switches or complete switch malfunctions? iv. Does the proposed switch IPV6 certified / logo ready from day 1? Switch or switch operating system should be minimum EAL2/NDPP certified from Common Criteria or any international organization. v.Reliability in terms of Mean Time To Failure (MTTF) and other indexes, Performance of packet forwarding based on the given role of switch, Expected duration of failure recovery
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All the equipment and components must have the operating conditions aligned to the deployment location like weather, temperature, humidity etc. or proper arrangements must be made to ensure the appropriate operating conditions. h. Core switches Maximum 40 Marks, 4 Marks for each item i. Does the proposed core switch meet the minimum technical specification envisaged in Annexure E? Appropriate choice of equipment based on the well‐considered estimation of required performance and estimation ii.How efficiently the capacities and features of core system planned and deployed? How scalable and versatile is it to take care of future expansions to accommodate more users and applications? iii. Will the architecture proposed result in fast, high performance and resilient network backbone, capable to withstand link and equipment failures without suffering major downtime? iv. Core switches should be scalable to 40Gig QSFP port without requiring any upgradation in core switch hardware v.Scalable and flexible to integrate newer technologies as they emerge without requiring major overhaul to the infrastructure. vi. Does the proposed switch IPV6 certified / logo ready from day 1? Switch or switch operating system should be minimum EAL2/NDPP certified from Common Criteria or any international organization. vii. How are the continuity of services in case of OFC cuts/ failure of cards in the core switches, looping, attacks by injecting spurious traffic or complete switch malfunctions? viii. Does the proposed core system take care of security considerations? ix. Does the proposed core switch employ any Green Technologies to be power efficient? x.Reliability in terms of Mean Time To Failure (MTTF) and other indexes, Performance of packet forwarding based on the given role of switch, Expected duration of failure recovery All the equipment, components must have the operating conditions aligned to the deployment location like weather, temperature, humidity etc. or proper arrangements must be made to ensure the appropriate operating conditions. Note: ‐ Technical marking scheme given above is amenable to modification(s) in the pre bid meeting with the potential bidders. 9. TECHNICAL SOLUTION DESCRIPTION – bidding guidelines: Bidders are requested to submit the technical design and solution strictly as per the following guidelines. 15
a. Design and Solution Outline: ‐ There should be a document with title Design and Solution Outline where the bidders should provide a brief description of the design choices, key benefits and justification of the proposed solution that satisfies the technical requirements. The description must contain the product specification, the OEM with whom the bidder had agreement (as per the Manufacturer’s Authorization Form, MAF enclosed) including warranty and maintenance support. All codes and standards adhered to should be mentioned. There should be no OEM data sheets, product description slides, etc. in this document. Figures, if required, should be incorporated into this document. Technical data sheets from OEMs, if required, may be placed clearly marked appendices to this document. This document must also contain the following sections: i. Network Diagram(s) for inter‐switch cabling inside respective CHE Building (including NOC), BH Building C and BH Building D. Note 1: Boys Hostel Building C is the designated building for connecting the entire Hostel Block with NOC in CHE building. Note 2: The structural design of Boys and Girls Hostel Building is identical. The network diagram of intra‐building for Boys Hostel Building D shall be applied to the other buildings in the entire Boys and Girls Hostel except Boys Hostel Building C. Note 3: Location of LAN Ports in each building is fixed and given in the document provided by IIT Hyderabad. Note 4: The network diagram must include the legend to explain the meeting of objects in the diagram. Layer‐2 switches and Layer‐3 switches shall be distinguished and highlighted. Note 5: The network diagrams must clearly indicate the location of switches (i.e., cabinet) in the building. ii.Network Diagram for inter‐switch cabling across all the buildings. Note: Intra‐switch cabling in respective buildings can be simplified to give more detailed view of the inter‐building connection. iii. Image of the expected arrangement of equipment of All Network Racks and Cabinets for CHE building, BH Building C, and BH Building D. Note: The image shall include Fiber/Cupper Patch Panels, Switches and any other items to be enclosed except cables. iv. Summary Bill of Quantity for Active Component Note 1: Cabinet/Rack‐wise breakdown shall be included. Note 2: Summary of port utilization (the number of used and unused ports) at each of switches shall be included. v.Summary Bill of Quantity for Passive Component Note: Summary of core utilization (the used and unused core) of optical fiber cables for each of Inter‐Block Connections and Intra‐ Block Connections shall be included. vi. Finally, this document must contain a section named “Eligibility and other supporting Documentation” describing proposed solution, 16
methodology, feature and etc. separately for the each of questions given in the sub‐sections (A‐H) under section named Technical marking scheme. Supporting documents and Data sheets, if required, may be placed clearly marked appendices to this document. b. Priced and unpriced bill of quantities (BOQ):‐ i. The BOQ should be complete in all respects. ii.The bidders should ensure that all components are accounted for in both the “un‐priced" and “priced" BOQs. iii. All line items in the “priced" BOQ must also appear in the “unpriced" BOQ. iv. The Technical bid should include an unpriced BOQ (in tabular form) in a section clearly marked as Unpriced BOQ. v.The following format should be used: Item name
Description
Product part code
Quantity(if applicable)
Unit rate
Total cost
10.IMPORTANT CONDITIONS OF THE TENDER TO ABIDE BY THE BIDDER/OEM a. The bid should be directly from the OEM or from only one dealer/partner duly authorized by the OEM for this tender. Original copy of the authorization letter has to submitted along with the tender documents. b. The submission of bids is on or before due date on all working days except holidays. c. A Pre Bid Meeting is scheduled to be held at Conference Hall, Indian Institute of Technology Hyderabad, Ordnance Factory Campus, Yeddumailaram to clarify doubts, if any, on Bid Documents. Bidders, desirous of attending the Pre‐Bid Meeting, must submit duly signed OEM authorization letter at the time of Pre‐Bid Meeting. The bidder is requested to submit their queries/questions/doubts by Email
[email protected] to the Deputy Registrar (S&P) within seven (07) days of tender release date. d. After the Pre‐Bid Meeting, the technical specifications and other terms and conditions, wherever necessary, will be modified / updated and the same shall be hosted on IITH website. The bidders who do not attend Pre‐Bid Meeting, may also submit their offers, subject to fulfilment of all tender terms and conditions. Bidders are requested to submit their offers accordingly. e. The offer/bids should be submitted in two‐bid system i.e., Technical bid and Financial bid. The technical bid should consist of all technical details along with commercial terms and conditions. Financial bid should indicate item wise price for the items mentioned in the technical bid. f. EMD: The tenderer should submit an Earnest Money Deposit (EMD) of the amount of Rs.10,00,000/‐ (Rupees Ten Lakhs only) along with the tender by 17
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way of Demand draft / BG/ Banker pay order drawn in favor of “Indian Institute of Technology Hyderabad” and payable at Hyderabad from any nationalized bank valid for six months. The Technical Bid without EMD would be considered as UNRESPONSIVE and will not be accepted. The EMD will be returned without any interest to the unsuccessful bidders immediately after the award of contract. Performance Security : The successful bidder should submit performance security for an amount of 10% of the order value in the form of DD / BG from any nationalized bank and should be valid for 60 days beyond the date of completion of all contractual obligation including warranty obligation. And it will be returned after 60 days beyond warranty period. If an Indian agent is involved, the following documents must be enclosed: i. Foreign principal’s proforma invoice indicating the Commission payable to the Indian Agent and nature of after sales service to be rendered by the Indian Agent. ii.Copy of the agency agreement with the foreign principal and the precise relationship between them and their mutual interest in the business. iii. The enlistment of the Indian agent with Director General of Supplies & Disposals under the Compulsory Registration Scheme of Ministry of Finance. Bidder should have completed, from the same OEM whose equipment are being quoted in this tender, one work on network infrastructure of Rs. 1.6 Crore or two works on network infrastructure of Rs. 1.0 Crore each or three works on network infrastructure of Rs. 80 Lakhs each at other institutions of national importance in India, PSUs or GoI laboratories during last 3 years. Photocopies of such POs should be enclosed with the bid. Bidder should be a registered company/firm in India and existing for the past Five years in India. Attach proof of documents. Bidder should have Good Strength of Service Engineers in the relevant field of Quoted items. Bidder should have sales and service office in Hyderabad. Delivery Schedule: ‐ The delivery should be made within 4‐6 weeks from the date of receipt of purchase order. In case there is any deviation in the delivery schedule, liquidated damages clause will be enforced or penalty for the delayed supply period will be levied. Risk Purchase Clause: ‐ In event of failure of installation, testing and commissioning of the network equipment within the stipulated time schedule, the purchaser has all the right to complete the work from other source on the total risk of the supplier under risk purchase clause and the purchaser may also invoke BG. Payment: ‐ No advance payment will be made for indigenous purchase. However, 60% Payment against Delivery of all active and passive components, 30% against successful installation, testing & commissioning and training of IITH staff and remaining 10% against the submission of 18
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performance bank guarantee (GB). In case of import supplies the payment will be made only through Letter of Credit. Installation: ‐ The site of installation is at the permanent campus of IIT Hyderabad at Kandi. Each bidder must include details of the installation schedule. A rollout plan for installation of all network infrastructure components must be included, detailing timelines, labor, and parts required. Any dependencies on IITH for installation must also be specified. Electrical wiring requirements must be identified and they will be taken care by IITH Authorities. The equipment has to be installed and commissioned by the successful bidder within 45 days from the date of receipt of the equipment at IIT Hyderabad stores. The successful bidder has to fix (mount), install, test and commission the equipment at the specified locations at its own risk and cost. Training and Documentation: ‐ The successful vendor has to provide training for installation and configuration for the items supplied by them to the IITH staff involved in the project. The final payment settlements depend on Installation Documentation and the training of the staff regarding the installation and configuration of the solution. Warranty and AMC: ‐ The offer should clearly include 3 years warranty period for the solution and additional 2 years AMC period for the solution. All items supplied by the vendor shall be guaranteed against any defects and the vendor should provide time‐to‐time operational maintenance support (On Site comprehensive Warranty). The said warranty should cover all the Hardware & Software Products. The vendor shall be liable to rectify any defects that may be found in the equipment supplied at free of cost. The response time of the vendor to attend to any complaint upon receipt of the complaint/information from the purchaser should not be more than 24 hours. Late offer: ‐ The offers received after the due date and time will not be considered. Cancellation: ‐ IITH reserves the right to increase or reduce the quantity or even withdraw the tender without assigning any reasons thereof. It also reserves the right to cancel the contract under repeated violations of the specified and mutually agreed QoS parameters. Disputes and Jurisdiction: ‐ Any legal disputes arising out of any breach of contract pertaining to this tender shall be settled in the court of competent jurisdiction located within the city of Sangareddy in Telangana, India. Acknowledgement:‐ It is hereby acknowledged that we have gone through all the conditions mentioned in this tender document and we agree to abide by them.
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SIGNATURE OF TENDERER ALONG WITH SEAL OF THE COMPANY WITH DATE 11. ANNEXURE A: IIT HYDERABAD NETWORK DIAGRAM: The network architecture may be “3‐tiered” comprising of a. Core Switches at the center of the network, b. Distribution Switches, which will aggregate uplinks from the multiple access switches, c. Access Switches, which will be deployed at the edge of the network for terminating user nodes, d. The physical media between core to distribution and distribution to access shall be OFC, and e. The modular nature of the three‐tier model can simplify deployment, capacity planning, and troubleshooting in a large network. i. The network architecture comprises Access Switches, Distribution Switches, and Core Switches. ii.Access Switches are proposed to connect end user devices like laptops, desktops and wireless access points (non‐PoE, only if needed). iii. Distribution Switches are placed only in Boy’s Hostel Building C to provide OFC connectivity to each of the buildings in Hostel Block. iv. Distribution Switches and Access Switches in each building form a ring topology, and thus each building will have dual 1Gbps uplinks. v.Separate distribution switches have been proposed to aggregate all Access Switches from the buildings and connecting back to the core switches. vi. This particular tender does not include either Wi‐Fi networking or CCTV. Thus all of proposed switches are to be non‐PoE. vii. Access Switches (48+24 ports) are expected to be stacked at Cabinet location to meet the end user port requirement. viii. The connectivity between Access Switches is proposed with 1Gbps with full or partial redundancy. The connectivity between Access Switch and Distribution Switch is proposed with 1Gbps with full or partial redundancy. And the connectivity between Distribution Switch and Core Switch is proposed with 10Gbps with full redundancy. ix. Core Switches are placed at NOC in CHE building. NOC does not have Distribution Switch. Core Switches and Access Switches will form rings to cover the entire building with redundancy in CHE building. The placement of Access Switches is planned to be at Cabinets in both second and fifth floor to accommodate horizontal 20
connections in each floor, and vertical connections across multiple floors as a part of ring. x.In CHE building, 1Gbps links are used in connecting both the in‐room switches and Access Switches. Availability of at least two 10Gbps uplinks must be confirmed at each of Access Switches for the purpose of Future Upgrade of uplinks.
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12. ANNEXURE B: LIST OF DOCUMENTS PROVIDED BY IIT HYDERABAD All the floor maps of Chemical building, hostel Buildings and ELV Routes. S. No Document/File Name Description 1. TCE‐IITH_BH_A1_00C.pdf Typical Ground floor plan of Boys hostel C 2. HOSTEL WING_DATA.pdf Hostel Wing Data 3. GROUND Floor Tray _ GROUND Floor Tray _ Data Data Boxes 103‐LAN AND Boxes 103‐LAN AND TELE TELE.pdf 4. First Floor Tray _ Data First Floor Tray _ Data Boxes Boxes 203‐LAN AND 203‐LAN AND TELE TELE.pdf 5. SHOP DRAWING FOR Second Floor SHOP DRAWING DATA TELEPHONE TV FOR DATA TELEPHONE TV SYSTEM‐CHE‐303‐R2‐LAN SYSTEM ‐LAN DATA and TEL DATA and TEL.pdf 6. SHOP DRAWING FOR Third Floor SHOP DRAWING DATA TELEPHONE TV FOR DATA TELEPHONE TV SYSTEM‐CHE‐403‐R2‐LAN SYSTEM‐ LAN DATA and TEL DATA and TEL.pdf 7. SHOP DRAWING FOR Fourth Floor SHOP DRAWING DATA TELEPHONE TV FOR DATA TELEPHONE TV SYSTEM‐CHE‐503‐R0‐LAN SYSTEM‐ LAN DATA and TEL DATA and TEL.pdf 8. SHOP DRAWING FOR Fifth Floor SHOP DRAWING DATA TELEPHONE TV FOR DATA TELEPHONE TV SYSTEM‐CHE‐603‐R1‐LAN SYSTEM‐ LAN DATA and TEL DATA and TEL.pdf 9. SHOP DRAWING FOR Sixth Floor SHOP DRAWING DATA TELEPHONE TV FOR DATA TELEPHONE TV SYSTEM‐CHE‐703‐R0‐LAN SYSTEM‐ LAN DATA and TEL DATA and TEL.pdf 10. SHOP DRAWING FOR Seventh Floor SHOP DRAWING DATA TELEPHONE TV FOR DATA TELEPHONE TV SYSTEM‐CHE‐803‐R0‐LAN SYSTEM‐ LAN DATA and TEL 22
11.
DATA and TEL.pdf Lan Ports Count.pdf
Detailed LAN ports requirement in each building 12 Network Diagram.pdf Network Diagram The above mentioned documents are available for download from the following link http://www.iith.ac.in/notices.html
13. ANNEXURE C: QUESTIONNAIRE TO BIDDERS ON BID ENCLOSURES Bidder must comply and fill up the below table without fail: 1
2 3 4 5
6 6.1
6.2 6.3
6.4
6.5
6.6
7 7.1
Bid Enclosures YES/NO? Whether Technical Bid (Envelope‐A) and Price Bid (Envelope‐B) prepared and signed and stamped in all pages by the Authorized Signatory? Whether EMD is put in the Technical Bid (Envelope–A)? Whether Eligibility and other supporting documentation are kept in Envelope‐C? Whether softcopies of technical bid and supporting documents are provided in a CD/Pen Drive? Whether all covers are put into an outer cover duly sealed with WAX and duly writing tender No and due date? Whether Envelope‐A&‐C contain the following Bidder’s covering letter in the Letter Head signed and stamped by the Authorized Signatory in Envelope‐A? If yes, also specify Page No? Whether list of Technical Staff Details Enclosed? If yes, also specify Page No? Proof regarding the bidder was involved in the supply and installation of Networking equipment from the same OEM (copies of Purchase Orders) Enclosed? If yes, also specify Page No? Whether proof that the bidder has a sales and service office in Hyderabad Enclosed? If yes, whether Document relating to TIN and Sales Tax Enclosed? Specify Page No. Whether duly signed original copy of OEM authorization/Certification is enclosed? If yes, also specify Page No? Whether related Technical Data Sheets for Networking (Active & Passive) Components quoted are enclosed or URLs provided? If yes, also specify Page Nos? Whether Price Bid (Envelope‐B) contains the following Duly filled Price Bid which is signed and stamped by the 23
Page No(s)
Authorized Signatory put inside the Envelope‐B?
14.ANNEXURE D: QUESTIONNAIRE TO BIDDERS ON SUPPORTING DOCUMENTATION The Bidders should meet the following eligibility criteria to participate in the Tender and should enclose supporting documents for fulfilling the eligibility. It is the responsibility of the bidder to satisfy the norms regarding genuineness and validity of the document furnished. Bids accompanied by the documents not fulfilling the requirements outlined in this section will be subject to rejection without intimation or explanation. Supporting documents for Eligibility Criteria fulfilling Eligibility Criteria by Page No(s) Bidder Bidder should be a Registered Copies of company incorporation 1.1 company/firm in India and existing certificate, PAN, VAT, Service Tax for the past Five years in India & TIN documents Answers to each individual question given in sub‐sections (A‐ Responses to questionnaire of H) by providing documentary 1.2 Technical Marking Scheme proof or referring to specific sections/pages of Data sheets of equipment, if necessary. OEM’s Certification authorizing the bidder as a local partner / representative in India for the supply and installation of items indicated in the Tender. Note that OEM should give this authorization letter to only one 1.3 OEM Authorization bidder for this tender.
Further the OEM should give undertaking for supporting supplied equipment for 5 years directly / through their authorized dealers / vendors.
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15. ANNEXURE E: TECHNICAL SPECIFICATIONS OF TENDER EQUIPMENT Sl. No Specifications Deviation(Yes/no) Core Switch Quantity: 2 Core Switch Specifications 1. Switch should have minimum 24 no. of 10 Gig SFP+ ports with capability of accommodating more than in total 48 no. of 10Gig SFP+ ports using additional modules 2. Critical components like Supervisor modules, fabric modules, and controller modules should be 1:1 redundant. Failure of one component must not degrade performance of switch. 3. SFP+ Port should support both 1Gig and 10Gig Transceivers. 4. Power Supply should be hot swappable 5. Up to 4K configurable VLANs, VLAN Trunking with 802.1Q, Spanning Tree Protocol 6. Forwarding rate of minimum 500Mpps 7. Must support IPV4 and IPV6 8. IPv4/v6 Multicast Routing Progocols (PIM‐SM). Support for IGMP and MLD. 9. SNMP v3, NTP, SSH, LLDP 10. Link Aggregation of multiple 1Gbps or 10Gbps links
Model No. &Make
Sl. No Specifications Distribution Switch Quantity: 2 Distribution Switch Specifications
Model No. &Make
Deviation(Yes/no)
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1. 2. 3. 4. 5.
6. 7. 8.
9. 10. 11. 12.
Should support 24 No’s SFP or SFP+ Ports supporting 1Gig Should support additional 2 No’s of 10Gig SFP+ Ports SFP+ Port should support both 1Gig and 10Gig Transceivers. Power Supply should be hot swappable Up to 4K configurable VLANs, VLAN Trunking with 802.1Q, Spanning Tree Protocol Forwarding rate of minimum 100Mpps Must support IPV4 and IPV6 IPv4/v6 Unicast Routing Protocols (OSPF, BGP) with Classless Inter‐ Domain Routing (CIDR). VRRP, Policy‐based Routing IPv4/v6 Multicast Routing Progocols (PIM‐SM). Support for IGMP and MLD. SNMP v3, NTP, SSH, LLDP Link Aggregation of multiple 1Gbps or 10Gbps links
Sl. No Specifications Deviation(Yes/no) 48 Port Access Switch Quantity: 44 1. Switch should have minimum 48 no. of 10/100/1000 Base‐T ports 2. Additional 4 Nos of 1 Gig SFP Ports 3. All SFP based Transceivers should be hot swappable 4. Power Supply should be hot swappable 5. Up to 4K configurable VLANs, VLAN Trunking with 802.1Q, Spanning Tree Protocol 6. 7. 8.
Forwarding rate of minimum 100Mpps Must support IPV4 and IPV6 SNMP v3, NTP, SSH, LLDP 26
Model No. &Make
9. 10.
Link Aggregation of multiple 1Gbps or 10Gbps links Should support IEEE Standards of Ethernet: IEEE 802.1D, 802.1s, 802.1w, 802.1x, 802.3ad, 802.3x, 802.1p, 802.1Q, 802.3, 802.3u, 802.3ab, 802.3z
Sl. No Specifications Deviation(Yes/no) 24 Port Access Switch Quantity: 15 1. Switch should have minimum 24 no. of 10/100/1000 Base‐T ports 2. Additional 4 Nos of 1 Gig SFP Ports 3. All SFP based Transceivers should be hot swappable 4. Power Supply should be hot swappable 5. Up to 4K configurable VLANs, VLAN Trunking with 802.1Q, Spanning Tree Protocol 6. Forwarding rate of minimum 90Mpps 7. Must support IPV4 and IPV6 8. SNMP v3, NTP, SSH, LLDP 9. Link Aggregation of multiple 1Gbps or 10Gbps links 10. Should support IEEE Standards of Ethernet: IEEE 802.1D, 802.1s, 802.1w, 802.1x, 802.3ad, 802.3x, 802.1p, 802.1Q, 802.3, 802.3u, 802.3ab, 802.3z
Model No. &Make
Sl. No Specifications Deviation(Yes/no) Cabinet Quantity: 55 (as per the shaft/floor layout in each building) 1. 12 U cabinets Hardware ‐ Back Door
Model No. &Make
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2. 3. 4. 5. 6. 7. 8. 9. 10.
Type Solid Steel Fan(s) Yes : 3 ‐ 120 mm Frame Type‐ Steel Front Door Type‐ Glass w/ Window Industry Standards‐EIA RS310‐C Key Lock‐Yes Cabinet Type 4‐Post U Height‐12U Wall mountable‐yes Cabinets ‐ dismantable
Sl. No Specifications Deviation(Yes/no) Full‐size Rack Quantity: 4 1. 42 U Rack Hardware ‐ Back Door Type Steel Mesh 2. Casters Included 3. Fan(s) yes 4. Frame Type ‐ Enclosed Cabinet 5. Front Door Type ‐ Steel Mesh 6. Industry Standards ‐ EIA RS310‐D 7. Key Lock – Yes 8. Rack Type 4‐Post 9. Side Panel Type ‐ Solid Steel 10 U Height 42U 11. Wall mountable ‐ No
Model No. &Make
As per the solution from bidder, the quantity, make and specification of SFP/SFP+ modules (from the same OEM whose equipment are quoted by the bidder in this tender), passive cables (OFC and Copper), patch panels shall be included in the technical and commercial bids.
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