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PG – 886

*PG886*

III Semester M.I.B. Degree Examination, January 2013 (Semester Scheme) INTERNATIONAL BUSINESS Paper – 3.5 : International Operation and Logistics and Supply Chain Management Time : 3 Hours

Max. Marks : 80

SECTION – A Answer any ten from the following. Each question carries two marks.

(10×2=20)

1. a) What is SCM ? b) Describe 3 PL in Logistics. c) What are the functions of CFS ? d) Name a few Shipping liners or agents in India and abroad. e) What are the major types of Containers ? f) How can the quality of the Value Chain Management be improved ? g) Define Multimodal transport System. h) What is a Warehouse ? i) What is critical level in Inventory Management ? j) What is BDI ? k) What are the key roles of all World Shipping Council ? l) What are the critical factors for outsourced Logistics resources ? P.T.O.

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SECTION – B Answer any three from the following. Each question carries five marks.

(3×5=15)

2. Why has forecasting recently been receiving more attention as a strategic function of the organization ? 3. Explain the five principles of Effective Values Chain Management. 4. What are the benefits of automated materials handling systems ? 5. What is the role of Vendor Rating in International Operations ? Highlight the norms and procedures used for selecting Best Vendor. 6. What are the main areas of strategic decisions in Logistics ? SECTION – C Answer any two from the following. Each question carries fifteen marks.

(2×15=30)

7. Draw a Diagrammatic Representation of complete supply chain management. What are the critical success factors for effective supply chain management ? 8. Explain the basics of ISO family 9000: 2000 and ISO 28000. How it can be applied in international value chain management ? 9. Shipping industry is important for global trade. Why ? What are the problems faced by Indian shipping industry ? Discuss also the impact of global down turn on shipping industry. 10. Explain the types of inventory management methods. Explain the circumstances in which you will use one particular type of method. The company wants to keep the agricultural products inventory. Can you help this company by suggesting suitable inventory management method ?

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SECTION – D 11. Case study. Compulsory :

(1×15=15)

Mr. Frank is a freight forwarder and customs broker with DFM International Inc. His problem is related to shipment security, for which he sees no easy solution. DFM is the forwarder of a shipment of high-value computer parts headed to South America via Miami. The cartons are contained in a half-dozen shrinkwrapped pallets, and the shipper’s instructions are explicit: Don’t break down the pallets. As a result, DFM is able to perform only a cursory inspection of the outside. The shipment reaches Miami where an agent receives it, sees nothing wrong, and sends it on. But when the shipment gets to its destination, several of the cartons deep inside the pallets are empty. Mr. Frank starts to worry. The question is one of liability. Mr. Frank may well have, signed a liability release based on the shipper’s instructions not to disturb the contents of the pallet, but that doesn’t mean the consignee won’t try to include him in a lawsuit for damages. Mr. Frank says that shippers often are ignorant of the basics of international moves, including what must be done to protect their shipments. For some, the first impulse is to blame the middleman. a) What advice do you have for Mr. Frank, a relatively small forwarder that would protect him from lawsuits while helping him to ensure the security of shipments moving under his control ? b) When inspections are possible, how can he monitor the hundreds, if not thousands, of individual cartons that are generated by his global customers on a daily basis ? c) “If we had to do this for every single shipment,” he says, “we wouldn’t move anything.” What is your solution to it ? ______________