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GOYERI{MENT OF }NDIA NNNTTMNVOF RAILWAYS EAILWAY IIOARD) *?k**
New Delhi, datedI"4'10'2015'
No. 2007/TG'Ii20/P/ATAS MD/CRIS,ChanakYaPuri' CI4DIIRCTC' Manager' Commercial The Chief New Delhi New Delhi' N"tft"* n"if*ay, New Delhi of 20L5) (CommercialCircular No' 6L Sub:IntroductionofAlternateTrailrAccommodationScheme
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ALTERNATE TRAIN AqCOMMOpATION S9HEME -,,VIKALP" TERMS AND CONDITIONS: GENERAL
The Alternate Train Accommodation Scheme(ATAS) is presently being launched under the name "Vikalp" on pilot basis only for the tickets booked through intemet on two sectors i.e. Delhi-Jammu and DelhiLucknow sectors. Based on the feedbackit will be provided on PRS and also on other sectors. The scheme is presently being implemented only across Mail/Express trains of samecategory. No extra charges shall be taken from passengeror any refund shall be provided for difference of fare. The scheme is applicable to all waiting list passengersirrespectiveof booking quota and concession.In pilot phasethe schemewill be available on few pre-designatedtrains in the above sectorsonly. Under this scheme,Waiting list passengerswill give choice to opt for ATAS scheme. ATAS opted passengerswho remain fully Waitlisted after charting will only be consideredfor allotment in the alternatetrain. Fully WL passengers opted for ATAS should check PNI? status after charting. Either all pass'engersof a PNR or none will be transferred to alternate train in sameclass.The passengercan be consideredfor shifting to a train leaving from any station amongst the cluster of stations defined by Railways basedon the convenienceof the passengersto a station serving the destination station on the sameanalogy. The ATAS opted passengerswho have been provided accommodationin the alternatetrain will not figure in the waitlisted charts of their original train. A separatelist of passengerstransferred in altemate train will be pastedalong with Ihe.CONFIRMED and WAITLIST charts.
The pass"o*". allotted alternate accommodation can travel in the alternate train on authority of original ticket. Waitlisted passengersof original train shall not be allowed to board the original train if allotted alternate accofilmodation. If found travelling, they will.be treated as travelling without ticket and chargedaccordingly. .
Passengersonce provided alternateaccommodationin alternatetrain will be treated as norrnal passengersin alternatetrain and will be eligible for up gradation.
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In rare situations, p€rssengerswho have been provided alternate accorlmodation might get dropped/re-allotted in alternate train due to last minute change in composition of the alternate train at the time of chart preparation. So, passengers who have been provided alternate accommodation should check PNR status also after preparation of charts of the alternate train for final status.
. This informationwill be availableon Call Centre(139), PRS Enquiry Counters,Passenger OperatedEnquiryTerminalsinstalledat stationsand S/EB ENQTIIRYon www.indianrail.gov.in. r
When an ATAS opted passengeropts to cancel, aftet he/she has been given an alternate accommodation, heishe will be treated as a CONFIRMED passenger and the cancellation rules will apply accordingly.
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No refund for difference of fare between the original train and the alternate train, including Tatkal charges, if any, will be given to reallocatedpassengers. Once an ATAS passengerhas been allotted alternate accommodation, journey modification will not be permitted. If required, the passengerwill haveto cancelthe ticket and book a freshticket for modified journey. When a passengerwho has been allotted alternateaccommodationhas not performed his journey in the alternatetrain, he can claim for refunds by filing a TDR request.
IMPORTANT PASSENGERINFORMATION: -
PLEASE NOTE
1) Opting for VIKALP does not mean that confirmed berth will be provided to passengersin alternate frain. It is subject to train and berth availability. 2) Once confirmed in Alternate train, Cancellation chargeswill be as per your berth/train status in alternate train. 3) In this scheme, your boarding and terminating station might change to nearby cluster stations. 4) You can be transferred to any alternate train available within 12 hrs from the scheduled departure of original train, in which you have booked. n
5) Pleasecheck PIYR status after charting.
IMPORTAFIT INSTRUCTIONS FOR DBA:
I. W20 switch needsto be set along with ATAS effective date rangeto define trains under ATAS scheme, so that option for altemate accommodation will be takenfrom waitlistedpassengers bookedin the NOTE: It is suggestedthat the schemebe launchedwith effect from ARP opening date or no-booking date of main train otherwise it will lead to breach of priority for waitlisted passengersbooked in same TDRC prior to launch. 2. For gro,tpittg of trains under ATAS scheme, a feature is provided in GUIDBA. Using this option Database operator can define set of main trains with every alternate train to which wL passengers will be transferred.E.g. Alternatetrain s is mappedto main trains Ml, M2, M3; then waitlist passengersof Ml ,NI? and M3 will be transferredto vacant berths in train S. Flexibility to indicate scheme start date and end date *ith speciallalternatetrain is also provided. While defining these pairs, following restrictionsare imposedby the system: a) Train type of main train as well as alternatetrain should be same. b) Train source station of main train and alternate train can be from cluster of principle stations. c) Destination station or principle station of altemate train should be presentas a valid ISL in main train. d) The scheduleddepartureof the alternatetrain is at least Yzhour and maximum 24 hours after the scheduleddepartureof original train. NOTE: In casethe schemeis to be applied on all trains of a sectorto balance load across different trains in the sector, then multiple pairs should be defined by DBA. For example: If there are 4 trains in a sector say A, B, C and D and it is desiredthat waitlist in any of these 4 trains if present should be transferred to vacant berth in any of these 4 trains if available i.e. every train is a main train as well as alternatetrain basedon availability status at the time of charting. Then databasewill have to define 4 pairs of ATAS group, one for each train as alternate trains and otherthreetrains as main train i.e. B, C and D will be main train for A; A, C and D will be main train for B and so on. Also it will be required to set
ATAS flag (W20) on all these4 trains so that ATAS option from \Maitlist passengers is takenin all4 trains. a J.
In altematelspecialtrain, databaseoperatorcan mark the train as reserved for ATAS in a given period i.e. only ATAS opted waitlist passengerswill be transferredto this train and no normal booking will be allowed in the train.
4. In alternate/special ffain, database operator can also mark a particular coach as reserved for ATAS in a given period i.e. ATAS opted waitlist passengerswill be transferred to this coach first and no normal booking will be allowed in this coach. Coachesblocked for ATAS in alternate trains will have only GN quota defined in it.
5 . Resetting of chart switch will not be permitted in main trains which are marked under ATAS Schemei.e. once charts ile prepared for the main train it could not be revertedback in any scenario.
