WA RRA NT Y WARRANTY STATEMENT
Jaguar warrants that during the Select Certified Pre-Owned Limited Warranty period, if a Jaguar vehicle is properly operated and maintained, repairs required to correct defects in factory-supplied materials and workmanship, with respect to covered components, will be performed. Any component covered by this warranty found to be defective in materials or workmanship will be repaired or replaced. This warranty does not replace or reduce the coverage of the Jaguar factory warranties supplied with the vehicles from new: • New-Vehicle Limited Warranty • Federal and California Emissions Design and Defect Warranties • Corrosion Protection Limited Warranty. Refer to the Jaguar Passport to Service (original, New-Vehicle Limited Warranty document) for a complete description of these warranties WARRANTY LIMITATIONS
The performance of repairs is the exclusive remedy under this warranty or any implied warranty. Jaguar neither assumes, nor authorizes anyone to assume for it, any other obligation or liability in connection with this warranty. Jaguar and Jaguar Dealers are not responsible for any time that an owner loses, for any inconvenience that may be caused, for the loss of transportation, or for any other incidental or consequential damages. Some states do not allow an exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply. WARRANTY PERIOD JAG UA R SE L EC T C E RT IFIE D PR E-OWNE D WAR RANT Y COV E RAG E R E F E R E N C E FOR QUALIFYING VE HICLES .
New-Vehicle Limited Warranty
Original Sale Date*
Select Certified Pre-Owned Limited Warranty
or 50,000 Miles
or 100,000 Miles
The Jaguar Select Certified Pre-Owned Limited Warranty, including Roadside Assistance benefits, begins when the Jaguar New-Vehicle Limited Warranty expires. This will occur 4 years from the original sale date,* or after 50,000 miles, whichever occurs first. When the New-Vehicle Limited Warranty expires, Jaguar Select Certified Pre-Owned Limited Warranty coverage applies until the vehicle is 6 years old from original sale date, or has traveled 100,000 miles,* whichever occurs first. *Original sale date is the date of sale or in-use date, as reported to Jaguar. Demonstrator or company vehicle in-service date may also apply.
S E L ECT C E RT IF IE D P R E-OWNED WAR RANT Y COV E RAGE R E F E R E N C E FO R 20 1 1 M ODE L YEA R V E HICLES (ONLY)
New-Vehicle Platinum Coverage
Original Sale Date*
Select Certified Pre-Owned Limited Warranty
or 50,000 Miles
or 100,000 Miles
The Jaguar Select Certified Pre-Owned Limited Warranty, including Roadside Assistance benefits, begins when the Platinum Coverage expires. This will occur 5 years from the original sale date,* or after 50,000 miles, whichever occurs first. When the New Platinum Warranty expires, Jaguar Select Certified Pre-Owned Limited Warranty coverage applies until the vehicle is 6 years old from original sale date,* or has travelled 100,000 miles, whichever occurs first. *Original sale date is the date of sale or in-use date, as reported to Jaguar. Demonstrator or company vehicle in-service date may also apply. DEFINITION OF WARRANTY COVERAGE 1. COV E RAG E
The Jaguar Select Certified Pre-Owned Limited Warranty covers any factory-supplied component of the Jaguar vehicle that is defective, with the exception of the following items: Mechanical – battery and cables, belts and hoses, brakes (pads, shoes, rotors, drums), exhaust system and catalytic converter, bulbs and lenses, manual clutch assembly (pressure plate, friction disc, release bearing), front and rear shock absorbers, struts, Supplemental Restraint System (SRS), coil springs, spark plugs and wires, wiper blades, tires, wheel studs, antenna motor and mast, wheel and tire balancing and rotation, serviceable bushings, wheel alignment, engine adjustments, headlamp aiming, suspension adjustment, squeaks and rattles, non-Jaguar supplied equipment or accessories, including but not limited to audio equipment. Interior – carpet, leather, upholstery, soft trim, wood trim, trim adjustments, fabric and headliner, rearview mirror, dash pad, knobs, buttons, interior fittings and storage compartments, squeaks and rattles. Exterior – frame, frame adjustments, frame brackets and supports, glass and plastic body parts, glass and body adjustments, chrome, bright metal trim, sheet metal, bumpers and absorption struts, convertible top, paint, corrosion, moldings, side-view mirrors, wheels and tires, hubcaps, body seals and gaskets (e.g., weather-stripping), ornaments/badges, grilles, water leaks, wind noise, squeaks and rattles.
2. OTHE R IT E M S A N D CO NDIT IONS NOT COVE R E D
• • •
• • • • • • • • • •
Regular scheduled maintenance. Failure due to lack of proper maintenance required by Jaguar maintenance schedule. Lubricants, fluids and filters unless required as part of warranty repair to a covered component. Lubricants, fluids and filters are not covered if the warranty replacement coincides with normal service interval. Components not supplied or authorized by Jaguar. Any component that continues to meet factory specifications. Commercially acceptable noise, vibration, or deterioration such as discoloration, fading, deformation, or blur. Any vehicle that is registered or normally operated outside of the United States, Canada, Puerto Rico and Guam. Storage charges. Payment for loss of use of the vehicle during warranty repairs, telephone calls, or loss of pay. Any vehicle used for commercial transportation or public livery purposes. Damage to covered components caused by the failure of a non-covered component. Vehicles reported as: fire, flood, junk, rebuilt, reconstructed, salvaged or totaled. Damage caused by accident, alteration, misuse of the vehicle, or failure to maintain the vehicle, including but not limited to the following: - Damage caused by collision, fire, flood, theft, freezing, vandalism, riot, explosion, terrorism or objects striking the vehicle (e.g., lightning, wind storm, hail). - Misuse of the vehicle, such as driving over curbs, overloading, racing, or using the vehicle as a stationary power source. - Alteration or modification of the vehicle, including changes to the body, chassis, or components of the vehicle identification number. - Damage as a result of improper maintenance, or failure to maintain the vehicle. - Tampering with any vehicle system or component. - Disconnection or alteration of the odometer, or where the actual mileage cannot be determined due to the odometer being inoperative for an extended period of time. - Use of improper or contaminated fuel or fluids. - Application of chemicals by the owner.
3 . OW N E R ’S RESP ON SIBILIT Y
It is the owner’s responsibility to follow the Care Maintenance Schedules as detailed in the Driver’s Handbook and new-car Jaguar Passport to Service (original, New-Car Limited Warranty document). The owner must retain maintenance receipts detailing when and where each specified service was performed. The date and mileage should be recorded in the Maintenance Record section of this book. Jaguar may request proof that required services were performed at the correct time. How to Obtain Warranty Repairs • Only authorized Jaguar Dealers may perform repairs under the Jaguar Select Certified Pre-Owned Warranty. A 24-hour customer hotline (800-452-4827) is available to assist you in selecting a Dealer, if necessary. • Contact any Jaguar Dealer to make an appointment for repairs, have your Jaguar ID Card and Passport to Service available. • Present your Jaguar ID Card to the Service Advisor when you arrive at the Dealer.
The Jaguar Select Certified Pre-Owned Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Jaguar does not authorize any person to create for it any other obligation or liability in connection with these vehicles. ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS VEHICLE IS LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. PERFORMANCE OF REPAIRS AND NEEDED ADJUSTMENTS ARE THE EXCLUSIVE REMEDIES UNDER THIS WRITTEN WARRANTY OR ANY IMPLIED WARRANTY. JAGUAR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT LIMITED TO, LOST WAGES OR VEHICLE RENTAL EXPENSES) RESULTING FROM BREACH OF THIS WRITTEN WARRANTY OR ANY IMPLIED WARRANTY.* *Some states do not allow limitations on how long an implied warranty will last or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. HOW TO OBTAIN WARRANTY REPAIRS
Customers should contact an authorized Jaguar Dealer to arrange repairs. Jaguar Assistance – 1-800-4-JAGUAR (1-800-452-4827) – can assist customers with the location and phone number of the nearest Jaguar Dealer. Repairs qualifying under the Jaguar Select Certified Pre-Owned Limited Warranty will be completed and the customer will not be charged a deductible. Repairs covered under any Jaguar New-Vehicle Limited Warranties that may still be in effect may be performed at any authorized Jaguar Dealer. TRANSFERABILITY
Transferability gives the Dealer the opportunity to take a Jaguar Select Certified Pre-Owned Vehicle on trade or through auction without having to pay for another warranty. TRANSFER PROCEDURES
Jaguar Dealers should call the Jaguar Communications Center at 1-800-544-2844 for assistance with transferring vehicle ownership.