CENTRE FOR DEVELOPMENT OF IMAGING TECHNOLOGY (Under Government of Kerala)

CEP EXAMINATION- OCTOBER 2013 Subject: Knowledge Management PGDITM I Register No.

I. Fill in the blanks. Answer ALL questions.

Time: 3 Hours Maximum Marks:100

(10 x 1 = 10)

1. BPR stands for_____________ 2. __________ are designed to solve complex problems by reasoning about knowledge, line and expert. 3. ____________ is a business strategy designed to reduce costs and increase profitability by strengthening customer loyalty. 4. ____________ focuses on finding, itemizing and putting values to knowledge assets and checking compliance with approved processes. 5. ___________are interactive events aimed at learning and knowledge sharing in a dynamic setting. 6. ___________ is data gathering, survey, exploring, discovery, conversation, disagreement, gap analysis, education and synthesis. 7. __________ is a loosely connected network of education, parents, students etc. who are supporting each other for learning. 8. ___________is the kind of knowledge that is difficult to transfer to another person by means of writing it down or verbalizing it. 9. IRM stands for ____________ 10. A computerized record of decisions made, together with any assumptions made and the reasoning employed is known as_____________ II.Explain briefly. Answer any TEN questions.

(10 x 4 = 40)

1. Differentiate between Data mart and Data warehouse. 2. Write short note on the term ‘Knowledge audit’. 3. What are the different Learning Networks? 4. What is Knowledge mapping?

Code No.Q13OCT 332

[P.T.O]

5. Explain data mining. 6. What is data cleansing? 7. What do you mean by knowledge testing? 8. Write note on documentation. 9. Define Knowledge Careers. 10. What is knowledge culture? 11. Define knowledge Repository. 12. State the importance of knowledge management framework. 13. Distinguish between tacit and explicit knowledge. III.Answer any FIVE questions. Explain in detail. 1. Explain the procedure to conduct knowledge audit. 2. State the applications of knowledge management. 3. Give a brief account on knowledge management system lifecycle. 4. What are the various phases of decision making? 5. Write notes on a) Decision Diaries. b) Share fairs. 6. What are the different sources of knowledge? 7. How can we implement knowledge management in organization?

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Code No.Q13OCT 332

(5 x 10 = 50)