UWM Culture Shift Bruce Maas 3/13/04

LEGACY ENVIRONMENT

Mine All Unique Isolated

STAKEHOLDERS

ce an h C

r l lo

mittee ty Com

Control Authority Individual Competing Me / My Unit First

Independent Informal Assessment Reserved

fC

mi om

e tte

D

Core / Unique Together Win / Win High Value Trust Calculated Risk Collaborate Leadership

Cooperating Campus First Let's Try Evolving

ce ffi O t's os v o Pr d sifie s a l C taff S

UT

Stable Level of Staff Flexible Best Technology Possible 95–99% Solutions Continuous Communication

Rs

Shared Accountability

O CI

Mutual Dependence Formal Assessment Ongoing Feedback

s UPR

Intolerance

Ours

Team

sors ervi p u S

One Right Way

By The Book

f Sta

ess i

Rs

Tec hn olo gy Pro f

Individual Accountability

rs l lo

Occasional Communication

UB

ud en ts

ns Dea

e nc ha

100% Expectations

c

eC

Best Possible Technology

i em d ca

Vic

Rigid

Pr ov os t

A

Known Increasing Staff

St

PC IT

Convince Me

c emi Acadtaff S

rou ps

on al s

Low Risk

Em plo ye eG

Professional Groups

Mistrust

CIT

Win / Lose High Cost

Team s

l ty As cu nt P Fa tme par De

rs i Unive

Core

Listening

IT M P

Talking

COLLABORATIVE ENVIRONMENT

De pa rt m en s tC or t ha c ir i re

Many Right Ways Respectful

s

Innovative

This diagram summarizes the cultural changes needed to move from the current "Legacy Environment" to a new "Collaborative Environment." Meeting the goals of the Provost's "Wise Use of Technology" initiative requires an understanding of the differences between the two environments. This diagram applies to users and providers of technology services equally. 3/13/04

Maas,2004_ITCultureShift-UWM.pdf

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