MORE REVENUE. ZERO HASSLES. HAPPIER GUESTS. NO UPFRONT COST.

– Introducing offer your guests a better stay while boosting your bottom line.

i s t h e innovative and easy-to-manage up-sell program that increases revenue and guest satisfaction– at no upfront cost to you. How it works When your guests book their rooms, they’re offered the opportunity for a discounted upgrade. If you decide to award the requested upgrade when they check-in, they get it. If not, their original reservation stands. You have complete control.

After your guests book online, they're offered upgrades through an easy-to-use web page, complete with photos and detailed descriptions.

How your hotel benefits By awarding discounted upgrades for rooms that would otherwise remain unoccupied, you increase your bottom line as well as guest satisfaction and loyalty.

On–Demand reports track your upgrade activity and extra revenue.

Who we are Nor1 is your virtual, silent, paid-by-performance partner.

What we do We developed the proven and patented process and associated software, we provide all the support and training you need to offer your guests a no-hassle way to upgrade at a discount – everyone wins.

Internet conversion rate:

Current

20% *% of guests that commit to paying for

* once exposed to offer.

A suite deal. . . for you and for your guests ! For more information on how can increase your revenue and guest satisfaction, call +1 408-850-9937

Primary Value Propositions: Revenue Enhancement: Nor1 eStandby Upgrade generates incremental revenue that would have likely gone unrealized.

No Risk: No upfront cost, no implementation cost and no maintenance cost. Nor1 is so confident in its ability to add value that we offer a no-questions-asked, 100-Day “Test Drive” Trial.

Easy to Implement and Manage: Technical Interfaces to most PMS, CRS and IBE have already been created. Nor1 assists with all maintenance and ongoing content management. On average, requires only 10 minutes a day to manage.

Increased Guest Satisfaction: Nor1 overall guest conversion rate (guests exposed to Internet offer / guests interested in participating) continues to be above 20%. Guests are interested and appreciate the opportunity to experience a higher level of service.

What our hotel partners are saying about us “Nor1 has proved to be a professional and dependable partner for Kimpton. Their eStandby Upgrade solution has added tremendous revenue to the bottom line for us and each of Kimpton’s properties was eager to roll out the solution. Now we don’t open a new property without ensuring Nor1 will be in place.” Kathleen Sanford Reidenbach Vice President, Revenue Management & Distribution Kimpton Hotels “Maximizing revenue and enhancing the guest experience should be every hospitality organizations mantra. Nor1 Solutions provides a perfect mechanism to achieve this focus. With a no risk, no up-front cost approach, Nor1 increases revenue, ADR, and guest satisfaction. Every hotel group, large and small, should consider the Nor1 suite of products.” Tim Coleman Former Vice President Revenue Management MGM MIRAGE

Nor1 partners with the finest technology companies in the travel industry.

+1 408-850-9937 www.nor1.com • [email protected]

Nor1, Inc. 440 N. Wolfe Road Sunnyvale, CA 94085 United States of America