CUSTOMER LIFETIME VALUE: THE PATH TO PROFITABILITY (FOUNDATIONS AND TRENDS(R) IN MARKETING) BY V. KUMAR

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CUSTOMER LIFETIME VALUE: THE PATH TO PROFITABILITY (FOUNDATIONS AND TRENDS(R) IN MARKETING) BY V. KUMAR PDF

Tips in deciding on the most effective book Customer Lifetime Value: The Path To Profitability (Foundations And Trends(r) In Marketing) By V. Kumar to read this day can be gotten by reading this web page. You can discover the most effective book Customer Lifetime Value: The Path To Profitability (Foundations And Trends(r) In Marketing) By V. Kumar that is sold in this globe. Not just had guides published from this country, but additionally the various other countries. And also now, we mean you to check out Customer Lifetime Value: The Path To Profitability (Foundations And Trends(r) In Marketing) By V. Kumar as one of the reading materials. This is just one of the best publications to collect in this website. Take a look at the resource and also browse guides Customer Lifetime Value: The Path To Profitability (Foundations And Trends(r) In Marketing) By V. Kumar You can find bunches of titles of the books given.

About the Author V. Kumar is a Regents Professor, Richard and Susan Lenny Distinguished Chair and Professor in Marketing, and the Executive Director of the Center for Excellence in Brand and Customer Management, and the Director of the PhD Program in Marketing at the J. Mack Robinson College of Business, Georgia State University. He is also the first person outside of China to be named Chang Jiang Scholar, Huazhong University of Science and Technology, Wuhan, China, and Lee Kong Chian Fellow, Singapore Management University, Singapore. Dr Kumar has been recognized with twelve lifetime achievement awards in Marketing Strategy, Inter-organizational Issues, Retailing, Business to-Business Marketing, and Marketing Research from the American Marketing Association and other professional organizations, including the Paul D. Converse Award. Other awards that he has received include the Donald R. Lehmann Award, MSI/Paul H. Root Award, Harold H. Maynard Award, Davidson Award, the Sheth Foundation/Journal of Marketing for the Best Paper Award for contributing a Longterm Impact in marketing, the Robert Buzzell Award from the Marketing Science Institute, and the Gary L. Lilien ISMS-MSI Practice Prize Award. He has published over 200 articles in many scholarly journals in marketing including the Harvard Business Review, Sloan Management Review, Journal of Marketing, Journal of Marketing Research, Marketing Science, and Management Science, and Operations Research. His books include Managing Customers for Profit, Customer Relationship Management (CRM), Customer Lifetime Value, Marketing Research, Statistical Methods in CRM, and International Marketing Research. He has won several awards for his research publications in scholarly journals. He has also had the privilege and the honor of being named as the Editor-inChief of the Journal of Marketing, the number-one-ranked academic journal in the field of marketing.Dr Kumar teaches a variety of courses including Database Marketing, e-Marketing, Customer Relationship Management, New Product Management, Marketing Models, International

Marketing Strategy, International Marketing Research, and Multivariate Methods in Business. He has spent a significant amount of time living and traveling around the world and has taught in MBA programs in Australia, France, India, Spain, Holland, and Hong Kong. He has lectured extensively on marketing-related topics at various universities in the United States, France, Spain, Germany, China, Israel, the Netherlands, Finland, Belgium, the United Kingdom, Sweden, Australia, Brazil, Turkey, Mexico, India, and South Africa. He has also conducted numerous executive development seminars in North America, South America, Europe, Asia, Africa, and Australia.Dr Kumar spends his free time visiting business leaders to identify challenging problems to solve. He plays tennis and basketball to relieve his stress arising out of being in academics. Finally, Dr Kumar has been chosen as a Legend in Marketing where his work is being published in a 10- volume encyclopedia with commentaries from scholars worldwide. More information about Dr Kumar s involvement in teaching and research is available at www.drvkumar.com. He can be reached at the following e-mail address: [email protected]

CUSTOMER LIFETIME VALUE: THE PATH TO PROFITABILITY (FOUNDATIONS AND TRENDS(R) IN MARKETING) BY V. KUMAR PDF

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CUSTOMER LIFETIME VALUE: THE PATH TO PROFITABILITY (FOUNDATIONS AND TRENDS(R) IN MARKETING) BY V. KUMAR PDF

Customer Lifetime Value - The Path to Profitability reviews the CLV metric in particular. Approaches to computing CLV and the concept of customer equity are discussed in detail. Specifically, this monograph provides the methods of measuring CLV, the strategies for developing customer-centric strategies, the implementation of CLV strategies in a B2B and B2C setting, and the challenges faced by an organization in implementing a CLV-based framework. The author details the importance of CLV as a metric in a marketer's toolkit and how it is relevant to managing customers. Customer Lifetime Value - The Path to Profitability answers the following questions: · What is the value of a customer? · Can customers be evaluated based only on their past contribution to the firm? · Which metric is better in identifying the future worth of the customer? These are the questions a firm has to deal with before assessing the value of its customers. The author shows that the value of a customer is the value the customer brings to the firm over their lifetime. Therefore, we need a metric that can objectively measure future profitability of the customer to the firm. Customer lifetime value (CLV) helps managers make informed business decisions. ● ● ● ● ● ● ● ●

Sales Rank: #2550186 in Books Brand: Brand: Now Publishers Inc Published on: 2008-08-19 Original language: English Number of items: 1 Dimensions: 9.21" h x .23" w x 6.14" l, .37 pounds Binding: Paperback 112 pages

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About the Author V. Kumar is a Regents Professor, Richard and Susan Lenny Distinguished Chair and Professor in Marketing, and the Executive Director of the Center for Excellence in Brand and Customer Management, and the Director of the PhD Program in Marketing at the J. Mack Robinson College of Business, Georgia State University. He is also the first person outside of China to be named Chang Jiang Scholar, Huazhong University of Science and Technology, Wuhan, China, and Lee Kong Chian Fellow, Singapore Management University, Singapore. Dr Kumar has been recognized with twelve lifetime achievement awards in Marketing Strategy, Inter-organizational Issues, Retailing, Business to-Business Marketing, and Marketing Research from the American Marketing Association and other professional organizations, including the Paul

D. Converse Award. Other awards that he has received include the Donald R. Lehmann Award, MSI/Paul H. Root Award, Harold H. Maynard Award, Davidson Award, the Sheth Foundation/Journal of Marketing for the Best Paper Award for contributing a Longterm Impact in marketing, the Robert Buzzell Award from the Marketing Science Institute, and the Gary L. Lilien ISMS-MSI Practice Prize Award. He has published over 200 articles in many scholarly journals in marketing including the Harvard Business Review, Sloan Management Review, Journal of Marketing, Journal of Marketing Research, Marketing Science, and Management Science, and Operations Research. His books include Managing Customers for Profit, Customer Relationship Management (CRM), Customer Lifetime Value, Marketing Research, Statistical Methods in CRM, and International Marketing Research. He has won several awards for his research publications in scholarly journals. He has also had the privilege and the honor of being named as the Editor-inChief of the Journal of Marketing, the number-one-ranked academic journal in the field of marketing.Dr Kumar teaches a variety of courses including Database Marketing, e-Marketing, Customer Relationship Management, New Product Management, Marketing Models, International Marketing Strategy, International Marketing Research, and Multivariate Methods in Business. He has spent a significant amount of time living and traveling around the world and has taught in MBA programs in Australia, France, India, Spain, Holland, and Hong Kong. He has lectured extensively on marketing-related topics at various universities in the United States, France, Spain, Germany, China, Israel, the Netherlands, Finland, Belgium, the United Kingdom, Sweden, Australia, Brazil, Turkey, Mexico, India, and South Africa. He has also conducted numerous executive development seminars in North America, South America, Europe, Asia, Africa, and Australia.Dr Kumar spends his free time visiting business leaders to identify challenging problems to solve. He plays tennis and basketball to relieve his stress arising out of being in academics. Finally, Dr Kumar has been chosen as a Legend in Marketing where his work is being published in a 10- volume encyclopedia with commentaries from scholars worldwide. More information about Dr Kumar s involvement in teaching and research is available at www.drvkumar.com. He can be reached at the following e-mail address: [email protected] Most helpful customer reviews See all customer reviews...

CUSTOMER LIFETIME VALUE: THE PATH TO PROFITABILITY (FOUNDATIONS AND TRENDS(R) IN MARKETING) BY V. KUMAR PDF

Well, when else will you discover this prospect to obtain this book Customer Lifetime Value: The Path To Profitability (Foundations And Trends(r) In Marketing) By V. Kumar soft data? This is your great opportunity to be below as well as get this fantastic book Customer Lifetime Value: The Path To Profitability (Foundations And Trends(r) In Marketing) By V. Kumar Never leave this publication prior to downloading this soft file of Customer Lifetime Value: The Path To Profitability (Foundations And Trends(r) In Marketing) By V. Kumar in link that we offer. Customer Lifetime Value: The Path To Profitability (Foundations And Trends(r) In Marketing) By V. Kumar will really make a large amount to be your best friend in your lonely. It will certainly be the best companion to boost your business as well as hobby. About the Author V. Kumar is a Regents Professor, Richard and Susan Lenny Distinguished Chair and Professor in Marketing, and the Executive Director of the Center for Excellence in Brand and Customer Management, and the Director of the PhD Program in Marketing at the J. Mack Robinson College of Business, Georgia State University. He is also the first person outside of China to be named Chang Jiang Scholar, Huazhong University of Science and Technology, Wuhan, China, and Lee Kong Chian Fellow, Singapore Management University, Singapore. Dr Kumar has been recognized with twelve lifetime achievement awards in Marketing Strategy, Inter-organizational Issues, Retailing, Business to-Business Marketing, and Marketing Research from the American Marketing Association and other professional organizations, including the Paul D. Converse Award. Other awards that he has received include the Donald R. Lehmann Award, MSI/Paul H. Root Award, Harold H. Maynard Award, Davidson Award, the Sheth Foundation/Journal of Marketing for the Best Paper Award for contributing a Longterm Impact in marketing, the Robert Buzzell Award from the Marketing Science Institute, and the Gary L. Lilien ISMS-MSI Practice Prize Award. He has published over 200 articles in many scholarly journals in marketing including the Harvard Business Review, Sloan Management Review, Journal of Marketing, Journal of Marketing Research, Marketing Science, and Management Science, and Operations Research. His books include Managing Customers for Profit, Customer Relationship Management (CRM), Customer Lifetime Value, Marketing Research, Statistical Methods in CRM, and International Marketing Research. He has won several awards for his research publications in scholarly journals. He has also had the privilege and the honor of being named as the Editor-inChief of the Journal of Marketing, the number-one-ranked academic journal in the field of marketing.Dr Kumar teaches a variety of courses including Database Marketing, e-Marketing, Customer Relationship Management, New Product Management, Marketing Models, International Marketing Strategy, International Marketing Research, and Multivariate Methods in Business. He has spent a significant amount of time living and traveling around the world and has taught in MBA programs in Australia, France, India, Spain, Holland, and Hong Kong. He has lectured extensively on marketing-related topics at various universities in the United States, France, Spain, Germany, China, Israel, the Netherlands, Finland, Belgium, the United Kingdom, Sweden, Australia, Brazil, Turkey, Mexico, India, and South Africa. He has also conducted numerous executive development

seminars in North America, South America, Europe, Asia, Africa, and Australia.Dr Kumar spends his free time visiting business leaders to identify challenging problems to solve. He plays tennis and basketball to relieve his stress arising out of being in academics. Finally, Dr Kumar has been chosen as a Legend in Marketing where his work is being published in a 10- volume encyclopedia with commentaries from scholars worldwide. More information about Dr Kumar s involvement in teaching and research is available at www.drvkumar.com. He can be reached at the following e-mail address: [email protected]

Tips in deciding on the most effective book Customer Lifetime Value: The Path To Profitability (Foundations And Trends(r) In Marketing) By V. Kumar to read this day can be gotten by reading this web page. You can discover the most effective book Customer Lifetime Value: The Path To Profitability (Foundations And Trends(r) In Marketing) By V. Kumar that is sold in this globe. Not just had guides published from this country, but additionally the various other countries. And also now, we mean you to check out Customer Lifetime Value: The Path To Profitability (Foundations And Trends(r) In Marketing) By V. Kumar as one of the reading materials. This is just one of the best publications to collect in this website. Take a look at the resource and also browse guides Customer Lifetime Value: The Path To Profitability (Foundations And Trends(r) In Marketing) By V. Kumar You can find bunches of titles of the books given.

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