“Mehemea ka moemoeā ahau Ko au anake Mehemea ka moemoeā e tātou, Ka taea e tātou”

Waikato District Health Board Position Description Job Title:

Technician – Pharmacy

Reports to:

Team Leader – Pharmacy Services

Professional links to:

Nil

Delegation:

7

Responsible for:

Nil

“If I am to dream I dream alone If we all dream together Then we will achieve.” Te Puea Herangi

(Total number of staff) Health leadership:

Staff

Budget:

Nil

Job Purpose:

Direct Reports:

To provide an effective and efficient high quality pharmacy technician service to support all pharmacy department functions and activities in accordance with agreed pharmacy department business plans, standards and the requirements of the service’s customers. Nil

Date:

25 May 2017

Vision Healthy People. Excellent care Mission Enable us all to manage our health and wellbeing. Provide excellent care through smarter, innovative delivery Values Theme “People at Heart” – Te iwi Ngakaunui Give and earn respect - Whakamana Listen to me; talk to me – Whakarongo Fair play – Mauri Pai Growing the good – Whakapakari Stronger together – Kotahitanga

Code of Conduct The Waikato DHB’s code of conduct incorporates the State Services standards of integrity and conduct and sets expectations relating to behaviour in the workplace.

INDIVIDUAL ACCOUNTABILITIES Authorised to deliver the accountabilities required of the Pharmacy Technician including meeting the key performance indicators (KPIs) established annually with the line Manager.  To provide an effective and efficient high quality pharmacy technician service to support all pharmacy department functions and activities in accordance with agreed pharmacy department business plans, standards and the requirements of the service’s customers.  To promote and support the direction and focus of pharmacy services and participate in project work as required.  To ensure efficient stock control, purchasing, supply and distribution of medicines to Waikato DHB Hospitals, departments and customers.  To provide medication information and education to patients and staff in accordance with pharmacy standards to increase understanding and improve health outcomes for patients.  To provide a high quality service through the application of excellent pharmacy practice and the maintenance of defined standards.  To comply with national legislation and local government regulations and the Waikato District Health Board policies and procedures in respect to quality and risk processes and improvements.  To participate as an active and valuable member of the clinical pharmacy and dispensary teams and contributes to the development and promotion of all pharmacy services and the pharmacy technician role including assisting in the education, training and orientation of pharmacy technicians and assistants.  To participate in compounding or extemporaneous and aseptic cytotoxic preparations as required. The scope of the technician includes, but is not limited to:  Assisting the Pharmacist in the preparation of prescriptions  Assisting the Pharmacist in the management of clinical trials  Assisting the Pharmacist in the provision of clinical services  Involvement in pharmacy projects  Assistance with compounding duties (if enrolled in, or completed, the required standard and level requirement for compounding)  Repacking of medicines  Inventory management  General pharmacy housekeeping duties  Clerical activities

TEAM RESPONSIBILITIES Quality and Patient Safety collective responsibilities  Be responsible for treating patients / service users with respect, dignity and compassion  Be responsible to the line manager for the provision of quality services; quality improvement is part of this and a fundamental duty of all staff, whatever their grade, role, service or base  Comply with DHB policies and procedures to ensure delivery of good quality care reporting risks to quality and safety to their line manager

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Identify areas for improvement in their day to day work and to act upon these when appropriate and/or bring these to the attention of their line manager, in order that appropriate action may be taken. Participate in on-going quality improvement activities throughout the year within their team, service, site or department. Raise concerns with their line manager, if there are quality or patient / service safety issues in their area

ORGANISATIONAL RESPONSIBILITIES     

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Aligns with the Waikato DHB strategy. Being accountable for own work and provide a high quality service, and contributes to quality improvement and risk minimisation activities. Read and understand the organisations policies and procedures that have an impact on the role and maintaining understanding is based on the most current version. This includes but is not limited to Corporate Records Management policy, privacy, and information security policies. Follows established Health and Safety and other policies and procedures to ensure the safety of oneself and others Using the principles of partnership and participation work with Māori patients and whānau to provide culturally responsive and appropriate care and contribute to a culture of innovation that supports ways to see ‘radical improvement’ in Māori health outcomes by eliminating health inequities for Māori. Work in partnership and contribute to a culture of innovation to actively seek ways to eliminate health inequities for people in rural communities, and remove barriers for people experiencing disability, Knows department emergency response plan and participates in response as applicable to the role.

PROFESSIONAL ACCOUNTABILITIES Scope of Practice 

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The Scope of Practice is defined but not limited to the following Professional/Clinical, Organisational and National documentation, legislation and regulations o WDHB Policies and Procedures and other relevant documentation o WDHB Credentialing Process and Policy HPCA Act 2003. NZ Pharmaceutical Society Code of Ethics.

QUALIFICATIONS AND EXPERIENCE Qualifications  Qualified Pharmacy technician (NZ certificate in Pharmacy (Technician)) or studying towards

this qualification. Desirable  Desirable to have experience and or qualification in aseptic compounding

Skills  Demonstrated:  ability to follow approved processes and train staff  

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ability to work with and adapt to a variety of computerised systems written and oral presentation skills.

Understanding and knowledge or experience of health industry.

Health leadership capabilities and competencies – staff, no delegation. Waikato DHB values are included as a drop down with competency (22) Maximising contribution (national leadership framework be a values leader)   

Models and adheres to the DHBs values, vision, and code of conduct (22) DHB Values Provides safe and quality service delivery for patients/ clients/ customers (15) Completes work within required timeframes (62)

Developing self and others (national leadership framework engage others). 

Seeks opportunities to continuously improve, and works to learn and grow (54)

Building relationships (national leadership framework develop coalitions) 

Maintains effective relationships patients/ clients/ consumers/customers, and with peers and the employer, and encourages collaboration and effective group interactions (42)

Achieving results (national leadership framework leading care)  

Is open to learning new things and picks up technical skills in a reasonable timeframe (61) Is action oriented and undertakes duties with professionalism and enthusiasm (1)

Leading change (national leadership framework mobilise system improvements) 

Looks for opportunities to improve processes and uses logic and analysis to review information in order to make sound decisions (14)

The numbers in brackets are only applicable to current staff who have a career and development plan.

SCOPE OF POSITION Relationships Internal  Staff within the DHB  All members of the pharmacy team  Medical and nursing staff  Clinical nurse leaders, clinical nurse educators, clinical unit managers and directors  Members of medicine and therapeutics committee and members of other relevant Waikato DHB committees  Manager and clinical support and contracts team  Support department e.g. supply and purchasing

External  Pharmacy Council of New Zealand  Pharmaceutical Society of NZ  NZ HealthCare Pharmacists’ Association  PHARMAC and relevant committees  other health and hospital services  community pharmacists/facilitators  General Practitioners and other medical and nursing personnel  client groups  members of the community  suppliers

WORK ENVIRONMENT AND WORK FUNCTION / ACTIVITY Work environment  Works inside pharmacies.  Work spaces are generally adequately heated and ventilated Work function/activity  Physical demand is light.  Standing and walking is frequently required within pharmacies to collect medications, bottles and other equipment and to enable the delivery of filled prescriptions to patients.  May sit when filling out prescriptions, recording details of medicines and for whom the prescription has been prepared.  Stretching and reaching across is not a significant requirement of the job but may be required to store and collect medications.  Bending, squatting, crouching or kneeling is not a significant requirement of the job but may be required to store and collect medications.  Twisting of the body or neck is not a significant component of the job.  Contact with skin irritants or water may be required as working with a variety of medications, protective clothing and equipments should be utilised where possible.  Lifting, pulling or carrying is occasionally required but is unlikely to exceed the sedentary demand level.  Repetitive movements are not a significant component of the job but are likely to be required when filling prescriptions and when operating computers for data entry or keeping written records, writing labels.  Driving of vehicles is not a significant component of the job.  Use of hand tools/hand-held objects includes laboratory equipment, writing instruments and computers.  Mental activities necessary include technical, research, organisational, problem-solving and communication skills.

DECLARATION I certify that I have read this position description and reasonably believe that I understand the requirements of the position. I understand that: a)

this position description may be amended by the employer following reasonable notice to me

b)

I may be asked to perform other duties as reasonably required by the employer in accordance with the conditions of the position.

Position holder’s name:

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Position holder’s signature:

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Manager’s name:

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Manager’s signature:

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Date of signing:

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Code of Conduct The Waikato DHB’s code of conduct incorporates the State Services standards of integrity and conduct and sets expectations relating to behaviour in the workplace.