IT Services NAICS CODES 334511 through 334614, 541330, 541711, 541712

CERTIFICATIONS

 CMMI Level 3 Maturity  ISO 20000  New York State Minority Business Enterprise

 PMP Certified Project Managers  Small Business RECOGNITION & AWARDS

 Food & Drug Administration (FDA) Commissioner's Special Citation, FDA Center for Drug Evaluation & Research

 Aviation Safety Award, National Aeronautics & Space Administration (NASA)

 Center Team Award, NASA  Group Achievement Award,

PSI: YOUR IT SOLUTIONS PROVIDER PSI INTERNATIONAL, Inc. (PSI) recognizes the challenges inherent in selecting, developing, and implementing Information Technology (IT) solutions. While competent technical expertise seems to be available in abundance, technically superior suppliers who truly understand the functional intricacies of your business and also possess the management discipline to ensure success are in short supply. PSI provides IT solutions that include applications, databases, networks, and platforms. Our expertise includes analysis, design, development, testing, implementation, maintenance, and total lifecycle support. Additionally, we are proficient in such technical domains as: imaging, flight simulation, records management and associated scientific disciplines. We have credentials in developing total IT solutions, including the development of software, to meet our customers’ unique needs. We have proven IT expertise in our health sciences and social services niche markets. The broad spectrum of services that we offer supports the missions of organizations that greatly impact those living in our communities. Our success with these organizations is a direct result of our understanding of each customer’s objectives, challenges, and environment. Through the years we have earned a reputation for innovation, consistency, and quality—ultimately resulting in an outstanding legacy of customer satisfaction. PSI has an exceptional corporate commitment to providing the highest quality of services to our customers. Our mature management methods feature repeatable processes and have earned independent, formal assessment at the Software Engineering Institute’s (SEI) Capability Maturity Model Integration (CMMI) Level 3. We also foster an environment of IT Service Management (ITSM) innovation and continuous product and service improvement that is based in our International Organization for Standardization (ISO) 20000 certification and results in new and creative solutions to meet IT requirements.

NASA

 Executive Director Recognition, U.S. Department of Homeland Security

 Best of New York Award for Best Practice in IT Infrastructure Management Human Services Enterprise Network, Center for Digital Government

 Best of New York Agency Award for Technology, Center for Digital Government

 Administrator’s Award for Excellence, U.S. Small Business Administration

 Best of Fairfax Award, U.S. Local Business Association (USLBA)

 Excellence in Technology Award for Green IT, City of New York

CONTACT US

 Charles Farris Director, Business Development 646.461.3365 [email protected]

PSI’S IT SERVICES Through the years PSI has provided a variety of IT services to a broad customer base, spanning support to federal, state, and local governments and commercial entities. Examples of some of our projects are presented below, organized by IT area.

SYSTEMS DEVELOPMENT PSI teams in the Austin Systems Development Center (SDC) and the VA Central Office (VACO) analyze, design, develop, implement, and maintain nationwide applications in collaboration with the Loan Guaranty (LGY) service organization for the Department of Veterans Affairs (VA) Veterans Benefit Administration (VBA). PSI develops and maintains web-based applications, develops prototypes for “proof of concept” efforts and provides overall technical guidance in numerous areas for LGY. We also maintain and enhance 3-tier applications, support related Corporate Database applications, and maintain IBM mainframe legacy systems. PSI provides Database Administration (DBA) support, performs system administration tasks on servers, develops documentation in written and online form, and performs records management services using state of the art technologies.

OPERATIONS AND MAINTENANCE PSI performs a variety of activities in support of the FDA’s Establishment Evaluation System (EES) application, developed for the Center for Drug Evaluation and Research (CDER) and used in support of the drug application review process through submission and tracking of Establishment Evaluation Requests (EERs). PSI performs analysis, requirements definition, change management, system testing, documentation, upgrade and installation of modifications to the EES application.

SYSTEMS DEVELOPMENT & RECORDS MANAGEMENT PSI maintained the FDA Center for Drug Evaluation and Research (CDER) Adverse Event Reporting System (AERS). AERS is an Oracle-powered client/server and web-based system used by the pharmaceutical industry to report medically significant adverse events. It also serves as a records management system that allows the FDA Safety Evaluators to recognize trends and protect the health of the nation’s citizens.

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FDA ELMS (FDA Enterprise System Life Cycle Management Support)

PSI’S SOLUTIONS, CONT’D  FDAITICT21 (FDA Information and Computing Technologies for the 21st Century)  NIH CIOSP 2 (National Institutes of Health Chief Information Officer-Solutions and Partners 2)  VA GITSS (Department of Veterans Affairs Global Information Technology Support Services) INFRASTRUCTURE Sof UPPORT VA T4 (Department Veterans Affairs Transformation Twenty-One Total Technology)

FEDERAL GOVERNMENT CUSTOMERS

 Centers for Disease Control &

 PSI provided expert Network and Communication Support services to sustain the entire New York City Housing Authority’s (NYCHA) communication infrastructure. We provided Local Area Network (LAN) and  Wide Area Network (WAN) system administration, communication risk management and access control,  vulnerability analysis and recommendations for improvement, network management, disaster recovery 

Prevention Veterans Health Administration Veterans Benefit Administration Food & Drug Administration The National Aeronautics & Space

solutions, and hardware/software installations. Our personnel worked in partnership with NYCHA to configure Administration and manage all virtual private network (VPN) secure tunnels and corresponding connectivity, manage and miti National Eye Institute gate risk associated with Rogue APs and unauthorized hotspot access, created and managed access control list  National Cancer Institute based configurations, and monitor and support all simple network management protocol devices.

 NIH Office of Biotechnology

DATABASE MANAGEMENT PSI provides support for one of the largest non-classified databases in the world at the U.S. Customs and Border Protection (CBP). More than 9 billion database requests are processed on a daily basis. The production database currently totals more than 34 terabytes on 10,000 Direct Access Storage Device (DASD) volumes. There are more than 5,000 distinct database tables in place. The total number of records maintained on the production database exceeds 65 billion records.

Activities

 U.S. Customs & Border Protection  U.S. Department of Defense STATE & LOCAL GOVERNMENT CUSTOMERS

 Iowa Department of Human Services

SERVICE ORIENTED ARCHITECTURE

 NYC Administration for Children’s

PSI reviews, analyzes, and modifies the governance methodology for the Department of Veterans Affairs (VA) to improve the overall quality, usability, and usefulness of their Application Software Architecture Standards. PSI is reviewing, updating, and re-publishing the current version of the Application Software Architecture Document (ASA Document). We also support VA’s J2EE Governance Board as technical experts providing guidance on architectural design issues, participating as a liaison with application developers to explain standards, and evaluating developer materials. PSI reviews and evaluates applications that use the J2EE Enterprise Environment and assist in determining adherence to standards and providing written reports detailing the results of these evaluations of the applications. We serve as a technical resource for this governance board and to the application development teams supporting Benefits projects (currently ten ongoing projects) as it relates to VA standards.

 NYC Department of Information

TECHNICAL SUPPORT

 Ohio Department of Job & Family

Services Technology & Telecommunications

 NYC Housing Authority  NYC Metropolitan Transportation Authority

 NYS Office of Children & Family Services

 NYS Office of General Services  NYS Office of Temporary & Disability Assistance Services

PSI provided technical support to the New York (NY) State Office for Technologies (OFT) for a complex  Tennessee Department of Human telecommunications infrastructure and network with 52,000+ users, approximately 1,800 seats with about Services 40,000 PCs, 1,000 servers, 800 UNIX processors, 15,000 terminals, over 1,000 Bay and Cisco routers,  The City University of New York and multiple firewalls. PSI provided planning and implementation to bring various computer systems onto an interconnected statewide WAN. FEDERAL CONTRACT VEHICLES

IMPLEMENTATION SUPPORT

 GSA Alliant Small Business (GS-06F-

PSI is providing support to the NY State Office of Children and Family Services (OCFS) under the Personal Services Support (PSS) contract. This is a multiple award back-drop contract for information technology and telecommunications. Among the professionals PSI has delivered are Business Analysts, Client Server Programmers, Implementation Specialists, Oracle Database Administrators, Project Managers and Web Application Developers.

TOTAL IT SUPPORT

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PSI is providing total IT support to the NY City through its contract with the Department of Information Technology and Telecommunications, and to New York State through its HBITS contract with the Office of General Services.

STATE & LOCAL GOVERNMENT CONTRACT VEHICLES

  BLENDED FOR SUCCESS  PSI offers an outstanding blend of subject matter and technical expertise supported by a disciplined  management infrastructure and sound corporation. Our subject matter expertise allows us to appreciate  the intricacies of our clients’ requirements and our technical expertise ensures that we can satisfy them. Our CMMI level 3-compliant and ISO 20000-certified approach to management ensures high quality and  repeatable results. Our ethics and sound financial and administrative corporate practices ensure that we  will be here to support our clients’ organizations in the long term.

0650Z) GSA IT Schedule 70 (GS-35F-5491H) FDA ELMS FDA ICT21 NITAAC CIOSP 3 Small Business NITAAC CIOSP 3 Unrestricted VA T4

NYC DoITT ITCS - 3 NYS OGS HBITS NYS OCFS/PSS NYS ITTPS Metropolitan Transportation Authority NYPA Westchester County DoIT