REBECCA D. HOFFMAN rebeccadhoffman.com · linkedin.com/in/rebeccadhoffman

EXPERIENCE

EDUCATION

JAN. 2018 – PRESENT

AUGUST 2017

COMMUNITY MANAGEMENT INTERN

BACHELOR OF ARTS

ENTERPRISE TECHNOLOGY - THE WALT DISNEY COMPANY, BURBANK, CA

UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL

 Provided customer success support and training for enterprise collaboration and productivity tools (Office 365, Slack, Backlot, JIRA, & Confluence)  Wrote & designed long- & short-form content  Managed internal enterprise social media on Yammer

AUG. 2017 – JAN. 2018

DISNEY COLLEGE PROGRAM DISNEYLAND RESORT, ANAHEIM, CA  Provided courteous guest service in retail locations throughout two theme parks  Received four recognitions from co-workers for demonstrating safety, courtesy, and efficiency

SEPT. 2015 – MAY 2017

Major: Political Science, Minors: Philosophy, Politics & Economics (PPE), History UNC Honors Semester in London with Internship, 2016 Honors: Pi Sigma Alpha Political Science Honor Society, Bank of America Joe Martin Scholar, Carolina Firsts Honors Program Relevant Coursework: Computer Science, Statistics, English Composition and Rhetoric, American Popular Culture, Analyzing Public Opinion

SKILLS 

OFFICE PROGRAMMING ASSISTANT

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UNC LGBTQ CENTER, CHAPEL HILL, NC

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 Greeted Center visitors; practiced discretion and kept visitor information confidential  Organized electronic records of donations and office programming; managed Center’s Facebook & Tumblr  Provided administrative support to Director and Assistant Director; answered Center’s phone calls and emails; planned and coordinated 2 major events

AUG. 2013 – MAY 2017

CO-CHAIRPERSON & TRAINING FACILITATOR EMBODY CAROLINA, CHAPEL HILL, NC     

Led 4-hour workshops and spoke to event crowds Promoted organization at fairs and conferences Managed organization’s social media & website Planned & coordinated 6 major events Interviewed and onboarded leadership candidates

JAN. 2016 – APRIL 2016

MARKET RESEARCH INTERN SURVATION LTD., LONDON, UNITED KINGDOM AUG. 2015 – JAN 2016

NEW VOTERS PROJECT INTERN NORTH CAROLINA PUBLIC INTEREST RESEARCH GROUP, CHAPEL HILL, NC

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Proficient in Microsoft Office 365 (Office Online: Word, Excel, PowerPoint; Outlook; Flow; PowerApps; Sway; Planner; Teams; SharePoint Online; OneDrive; Forms; Yammer, Access) Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro, Acrobat, Spark) G Suite, Keynote, SAP, WordPress, Qualtrics, R/RStudio, HTML, CSS, Java Social media: community management, metrics, trend identification, content creation, marketing Experience handling sensitive/confidential material Strong written/verbal communication skills Office administration; quick learner with ability to work under pressure and with deadlines Project management and event planning Public speaking, group facilitation, workshop leadership, booth/table promotion Red Cross CPR/AED/First Aid certified Italian – limited working ability

ACTIVITIES & INTERESTS        

Diversity & inclusion initiatives Mental health & well-being Emergent technologies Graphic design Traveling Reading UNC Tar Heels Basketball Disney Parks