LOVETT TOWER KELTIE STREET WODEN

Reference: 140710-000189 Gary Looney PO Box 191 MENINDEE NSW 2879 Dear Mr Looney RE: Complaint about Remote Jobs and Communities Programme (RJCP) provider Thank you for your email received 10 July 2014, reference 140710-000189. As advised in writing in June 2014, reference 152251, the particulars of your complaint regarding the services that are being provided to you were forwarded to your RJCP provider Murdi Paaki for a response. The Department of the Prime Minister and Cabinet have reviewed the response from Murdi Paaki and is satisfied with their response. We consider the services provided meet the department’s requirements. The department will not be taking any further action regarding your complaint and you are formally advised that the Customer Service Line will not accept further contact from you about your servicing arrangement. Any further correspondence on this issue will be filed without acknowledgement. If you are dissatisfied with your complaint outcome, you are able to contact the Commonwealth Ombudsman on 1300 362 072. Yours sincerely

National Customer Service Line Phone 1800 805 260 [email protected]

Postal Address: PO BOX 6500, CANBERRA ACT 2600 Telephone: +61 2 6271 5111 Fax: +61 2 6271 5414 www.pmc.gov.au ABN: 18 108 001 191