Residents’ Attitudes toward Existing and Future Tourism Development in Rural Communities

Journal of  Travel Research 51(1) 50­–67 © 2012 SAGE Publications Reprints and permission: sagepub.com/journalsPermissions.nav DOI: 10.1177/0047287510394193 http://jtr.sagepub.com

Pavlína Látková1 and Christine A. Vogt2

Abstract Building on the model by Perdue, Long, and Allen, this study examined residents’ attitudes toward existing and future tourism development in several rural areas at different stages of tourism and economic development. Social exchange theory and destination life cycle model were used to examine the impacts of tourism development on residents’ attitudes when considered in conjunction with a community’s total economic activity. New social predictors and endogenous factors were tested in the model. Overall, residents of three distinct rural county-level areas were supportive of tourism development, and little evidence was found that suggests that attitudes toward tourism become negative with higher levels of tourism. After considering the level of tourism development in conjunction with the total economic activity, residents of the three county-level areas showed some signs of destination life cycle influencing their own relationship with tourism. Keywords residents’ attitudes, tourism impacts, levels of tourism development, levels of economic development, social exchange theory

Introduction In recent years, rural communities in the United States have experienced economic hardship due to decline in traditional industries (Wang and Pfister 2008). To mitigate economic difficulties, many rural communities have adopted tourism as a new economic development strategy. Tourism is associated with economic, environmental, and sociocultural benefits (Kuvan and Akan 2005), which can contribute to revitalization of communities and enhancement of residents’ quality of life (Andereck and Vogt 2000). However, just like any other industry, tourism may bring changes to communities that will negatively affect residents’ lives. To achieve successful sustainable tourism development, community leaders and developers need to view tourism as a “community industry” (Murphy 1985) that enables residents to be actively involved in determining and planning future tourism development with the overall goal of improving residents’ quality of life (Fridgen 1991). Before a community begins to develop tourism resources, understanding residents’ opinions is critical for gaining their support for future development (McGehee and Andereck 2004) as well as a collective assessment of community’s distinctive assets, such as natural and cultural resources, in which to feature tourism experiences and community image (Howe, McMahon, and Propst 1997). Prior research has identified residents’ attitudes toward tourism being an important factor in achieving successful

sustainable tourism development (Diedrich and Garcίa-Buades 2009; Lepp 2007; Vargas-Sánches, de los Ángeles PlazaMejίa, and Porras-Bueno 2009; Wang and Pfister 2008). Zhou and Ap (2009) suggested that host communities and residents may differ in development experiences and stages. Yet studies conducted on residents’ attitudes toward tourism tend to be in one or a few communities, and only a small number of studies have examined several communities (McGehee and Andereck 2004) at different stages of tourism and economic development. To address this gap in the literature, the current study extended a model of residents’ perceptions of tourism developed by Perdue, Long, and Allen (1990) to examine residents’ attitudes toward tourism development in several Midwest communities at different stages of tourism and economic development. Building on the modified Perdue, Long, and Allen (1990) model and using social exchange theory (Skidmore 1975) and destination life cycle model (Butler 1980), five research questions were formulated:

1

San Francisco State University, California Michigan State University, East Lansing

2

Corresponding Author: Pavlína Látková, Recreation, Parks, and Tourism Department, San Francisco State University, 1600 Holloway Avenue, San Francisco, CA 94132 Email: [email protected]

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Látková and Vogt 1. To what extent are residents’ characteristics related to perceived positive (negative) impacts of tourism when controlling for personal benefits from tourism? 2. To what extent are community attachment, power (involvement in decision making), perceived economic role of tourism, and subjective and objective knowledge of tourism related to perceived positive (negative) impacts of tourism when controlling for personal benefits from tourism? 3. To what extent are personal benefits from tourism and perceived positive (negative) impacts of tourism related to support for future tourism development and support for future restrictions on tourism development? 4. To what extent are personal benefits from tourism, perceived positive (negative) impacts of tourism, support for future tourism development, and support for future restrictions on tourism development related to perceived community future? 5. Do perceived positive (negative) impacts of tourism, support for future tourism development, support for future restrictions on tourism development, and perceptions of community future differ based on their area’s level of tourism and economic development?

Literature Review To extend the science-based testing of residents’ tourism perceptions, a review of the literature provides the geographic and social context of tourism development. Literature on rural areas and tourism development, the destination or tourism area life cycle (TALC) model, social exchange theory, and residents’ perceptions of development with a review of predictor variables to tourism attitudes is reviewed.

Tourism Development in Rural Areas Rural areas were originally settled by people who built their livelihood and communities by extracting various natural resources available in the area (Johnson and Beale 2002). Today, rural communities refer to nonmetropolitan areas located outside of urbanized areas (i.e., small, midsized, and large cities; Rural Population and Migration 2009) that typically share a culture, language, and history and are employed in traditional industries such as agriculture, logging, and heavy manufacturing (Salamon and MacTavish 2009). Rural areas are of interest because they have experienced a decline of traditional industries over the past 30 years (Sharpley 2002). To diversify their economies, rural communities have begun to adopt new economic strategies that build on their natural and cultural resources (Howe, McMahon, and Propst 1999), which have been identified as countryside capital (Garrod, Wornell, and Youell 2006), to reverse population

and economic declines. Tourism has been considered a vehicle of economic development and promoted as an effective source of income and employment (Liu 2006) particularly in rural areas, which have a great potential to attract tourists in search of authentic natural and cultural resources (Briedenhann and Wickens 2004). Tourism, being a nontraditional rural development strategy, provides opportunities for entrepreneurship (Madrigal 1993). If developed locally (i.e., with small businesses and local government involvement), smallscale tourism can be less costly than other development strategies such as manufacturing, because “its development does not necessarily depend on outside firms or large companies” (Wilson et al. 2001, p. 132). Increasing urbanization will increase interest in visitation of distinctive and authentic rural settings and result in a rapid growth of commercialization (Conlin and Baum 1995), which may negatively affect rural residents’ quality of life (Madrigal 1993). Implementing community-based tourism development that reflects residents’ opinions regarding community’s future can minimize the negative impacts of tourism (McGehee and Andereck 2004). Assessment and monitoring are critical, as tourism development is dynamic as represented in life cycle models like Butler’s (1980).

Tourism Area Life Cycle Butler (1980) developed a tourism area cycle of evolution model as a tool to monitor community changes. According to Butler (1980), a resort (and destination) cycle moves through five stages: exploration, involvement, development, consolidation, and poststagnation (i.e., stabilization, decline, or rejuvenation). Over these distinct stages, noteworthy changes take place in terms of the number and types of visitors, the available infrastructure, the marketing and advertising strategies, the natural and built environment, and local people’s involvement in tourism, as well as their attitudes toward tourism. These changes accumulate over time and result in one of the alternative scenarios of the poststagnation stage depending on actions undertaken by a community to improve adverse effects of tourism development. Although several models of tourism area development have been proposed, Butler’s (1980) model has been identified as one of the most significant paradigms used to examine tourism development processes (Karplus and Krakover 2005). Prior studies have used Butler’s (1980) model at micro levels such as resorts, natural attractions, and counties (Hovinen 2002; Moss, Ryan, and Wagoner 2003); macro levels such as an island or country (Diedrich and Garcίa-Buades 2009; McElroy 2006; Moore and Whitehall 2005; Putra and Hitchcock 2006; Vong 2009); and applied different temporal scales and methodologies (Karplus and Krakover 2005). Over the years, Butler’s (1980) model has been criticized for its difficulty to be operationalized (e.g., determination of unit of analysis, unit of measurement, market segment; Haywood 1986,

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Journal of T  ravel Research 51(1)

p. 155). Haywood (1986) suggested that TALC is a useful forecasting tool of tourism development, but future research still needs to examine other external factors to explain why an area is experiencing a specific stage of development Allen et al. (1993) suggested that the total level of economic activity in a community, along with the level of tourism development, be considered as relevant factors when examining residents’ attitudes toward tourism development. As development in a community unfolds, social science theories are used to explain acceptance (or lack) of change.

Social Exchange Theory Social exchange theory has been shown to be a suitable theoretical framework for analyzing residents’ perceptions of and attitudes toward tourism development (Diedrich and Garcίa-Buades 2009; Vargas-Sánches, de los Ángeles PlazaMejίa, and Porras-Bueno 2009; Wang and Pfister 2008). Social exchange theory suggests individuals are likely to participate in an exchange (i.e., supporting a development plan) if they believe costs will not exceed benefits. In terms of tourism, residents who perceive tourism to be personally valuable and believe that the costs associated with tourism do not exceed the benefits are likely to support tourism development (Ap 1992). Social exchange theory encompasses three points of view, economic, environmental, and sociocultural, that can assist in determining how residents will respond to future tourism development across vital aspects of a community (Andriotis and Vaughan 2003).

Perdue, Long, and Allen’s Model of Residents’ Tourism Perceptions An example of social exchange theory is Perdue, Long, and Allen’s (1990) model of residents’ attitudes toward tourism that was validated in 16 rural Colorado communities with varying levels of tourism development. The model tested rural Colorado residents’ perceptions of tourism impacts, residents’ support for additional tourism development and restrictive tourism policies and special tourism taxes, and residents’ perception of their community’s future. Perdue, Long, and Allen (1990) found that when controlling for personal benefits from tourism, perceptions were unrelated to residents’ characteristics, with the exception of education and gender. Support for additional tourism development was positively (negatively) related to the perceived positive (negative) impacts of tourism when controlling for personal benefits from tourism. Furthermore, support for additional tourism development was negatively related to the perceived future of the community. Lastly, support for additional tourism development was negatively related to restrictive tourism policies; however, special tourism taxes were unrelated to support for additional tourism development. Support for restrictive tourism policies and special tourism taxes were

positively related to negative impacts and perceived community future. Perdue, Long, and Allen (1990) noted that results of their study regarding support for restrictions on tourism development and special tourism taxes may have been different had their study specified how restrictions would be administered and how tourism tax revenues would be used.

Predictors of Tourism Attitudes Several studies have tested and extended the Perdue, Long, and Allen (1990) model (Ko and Stewart 2002; Madrigal 1993; McGehee and Andereck 2004; Snaith and Haley 1994) in rural and urban areas. Madrigal (1993) examined residents’ perceptions of tourism development in two Arizona cities with different levels of tourism development. He found social exchange variables (i.e., economic reliance, balance of power) to be better predictors of perceptions than residents’ characteristics. Personal economic reliance (defined as dependence of respondent’s income on the tourism industry) was found to be significantly related to positive perceptions of tourism. There was no significant relationship between personal economic reliance and negative perceptions of tourism. Snaith and Haley (1994) applied the conceptual framework developed by Perdue, Long, and Allen (1990) to a large urban area—York, United Kingdom. They found economic reliance to be a significant predictor of positive perceptions of tourism and negative perceptions of tourism to be significant predictors of support for local government control of tourism. Also, older residents, residents with a greater household income, and those with positive perceptions of tourism were more supportive of local tax levies. However, homeowners were less supportive of tax levies to support tourism development. Their findings were inconsistent with earlier research that had suggested that residents’ characteristics had no or little effect on their perceptions of tourism development (Belisle and Hoy 1980). Ko and Stewart (2002) tested the Perdue, Long, and Allen (1990) model adding a new construct—overall community satisfaction. They found no significant relationship between personal benefits from tourism development and perceived negative impacts of tourism. These findings were contradictory with previous studies (Perdue, Long, and Allen 1990) but consistent with others (Andereck et al. 2005; Gursoy, Jurowski, and Uysal 2002). No relationship was found between personal benefits from tourism development and overall community satisfaction. McGehee and Andereck (2004) extended the Perdue, Long, and Allen (1990) work by adding a community level of tourism dependence variable. In contrast to Perdue, Long, and Allen (1990), they found a relationship between age and perceptions of tourism impacts. In addition, the variable having lived in a community as a child was found to be

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Látková and Vogt a significant predictor of perceptions of tourism impacts. Consistent with other studies (Allen et al. 1988; Smith and Krannich 1998), McGehee and Andereck (2004) found community tourism dependence to be a significant predictor of perceptions of tourism impacts. Both negative perceptions of tourism impacts and support for additional tourism predicted support for tourism planning. Past research has also investigated the relationship between residents’ attitudes and levels of tourism development. Allen et al. (1988) found that residents’ perceptions of tourism impacts became less positive as the level of tourism in a community increased. Similarly, Long, Perdue, and Allen (1990) concluded that residents’ initial attitudes toward tourism were enthusiastic, but as costs outweighed benefits of tourism development, attitudes reached a threshold after which residents’ support for tourism declined. Later, Allen et al. (1993) argued that the relationship between the level of tourism development and residents’ attitudes was not previously reported. They found communities with low tourism development and low total economic activity, as well as communities with high tourism development and high total economic activity, viewed tourism development more favorably than communities with low tourism and high economic activity and communities with high tourism development and low economic activity. A variable that appears to be related to sense of community and beliefs about a community’s future is community attachment (Brehm, Eisenhauer, and Krannich 2004). McCool and Martin (1994) emphasized the importance of community attachment consideration in planning and developing community-based tourism in rural communities. Results of studies that explored the influence of community attachment on residents’ perceptions of tourism impacts (Andereck et al. 2005; McCool and Martin 1994) have been inconsistent. McCool and Martin (1994) suggested newcomers showed a higher level of attachment to their community than long-term residents and had the tendency to be attached to the natural features of a place as opposed to social networks. A few other predictors from social exchange theory are also to be considered. Power has been recognized as a central component of the social exchange theory and determined by access to resources (e.g., economic), position held in a community (e.g., officer), and skills (Madrigal 1993). Balance of power exists when people’s ability to personally influence decisions is perceived as equitable (Emerson 1962). Power was found to be the strongest predictor of residents’ perceptions in the study conducted by Madrigal (1993). Kayat (2002) found power to have an indirect influence on residents’ perceptions of tourism impacts. Consistent with social exchange theory, the importance placed on tourism as a major contributor to economic development (Huh and Vogt 2008) is another possible predictor. Perceived benefits and costs associated with tourism

Figure 1. Proposed Extended Model of Residents’ Tourism Perceptions Source: Adapted from Perdue, Long, and Allen (1990).

development have shown that residents who perceive greater benefits from tourism and positive impacts (McGehee and Andereck 2004) had more positive attitudes toward tourism development. Inconsistent with social exchange theory, several studies have shown that residents who perceived benefits from tourism showed no differences from others in terms of tourism negative impacts (Andereck et al. 2005). Researchers have suggested that the lack of the relationship may be due to low levels of tourism development (Ko and Stewart 2002) and/or viewing tourism industry as means of improving “stressed” local economies (Gursoy, Jurowski, and Uysal 2002).

Proposed Comprehensive Model of Residents’ Tourism Perceptions While this body of literature on destination life cycle, social exchange theory, and predictors of attitudes toward tourism development provides critical knowledge and direction to community planners, there remains divergent evidence that would suggest that models are underspecified. Community characteristics and social factors are rich areas for exploring gaps in our knowledge. Thus, our research focuses on validating and extending the original Perdue, Long, and Allen (1990) model across different levels of economic and tourism development. The model is extended with modifications made by other researchers (Madrigal 1993; McGehee and Andereck 2004) since the early 1990s; four community characteristics variables were included for a more comprehensive model of residents’ perceptions of tourism development: community attachment, level of knowledge, power, and economic role of tourism (Figure 1). The selection of these independent variables was based on suggestions and empirical testing by a number of researchers (Gursoy and Rutherford 2004; Huh and Vogt 2008; Madrigal 1993; McCool and Martin 1994; Yoon, Gursoy, and Chen 2001).

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Journal of T  ravel Research 51(1)

Table 1. Characteristics of Geographic Areas Studied

Area under study Population Population of largest community in an area Total area (square miles) Water area (square miles) Housing units Renter-occupied housing units Owner-occupied housing units Seasonal housing use Median household income Median house value Retail sales receipts in 2002 Total economic activity per capita in 2002

E-County

S-County

T-County

Primarily rural with urban settings 31,437 6,080 468 414 18,554 3,075 9,502 5,032 $40,222 $131,500 $1,529,549,000 $47,057

Primarily rural with urban settings 210,039 61,799 816 7 85,505 21,040 59, 390 301 $38,637 $85,200 $11,140,523,000 $53,088

Primarily rural 58,266 2,643 914 101 23,378 3,417 18,037 724 $40,174 $87,100 $984,159,000 $16,889

Note: Total economic activity per capita = all retail sales receipts in 2002/population in 2002. Source: U.S. Census Bureau, 2000a, 2000b, 2000c.

Method Study Area Residents’ attitudes toward tourism development were evaluated across three primarily rural areas located in a Midwest state (Table 1). Counties were the initial geographic unit of analysis for studying residents. The three counties selected represent different stages of tourism and economic development (refer to Survey Instrument section for more details regarding assessment of counties’ tourism and economic levels of development) and are primarily rural counties. S- and T-Counties are adjacent to each other and are located in the central part of the state studied, and E-County is located in the northern part of the same state. E-County is a primarily rural area with some urban settings. The area is a popular tourism destination with Great Lakes shoreline, skiing, golfing, traditional outdoor recreation, and seasonal homes. S-County consists of agricultural fields and a few small towns with a rich cultural heritage. The county has several popular tourism destinations with sport facilities; an outlet mall; authentic, culturally themed downtown; resorts; and bed-and-breakfast accommodations. T-County is a predominantly agricultural land with limited access and sits along a bay of one of the Great Lakes.

Population and Data Collection The population studied was residents. Those who owned a home, including permanent and seasonal residents, were selected as the unit of analysis. Residents, who may or may not own a home, might have been an alternative sample, but these lists are often unavailable and not regularly updated. A homeowner list was obtained from each of the three county assessor offices. These lists were up-to-date with recent purchases and sales and could provide a list of properties with

homes and not just land. Our intent was to study those who live in the community full-time or part of the year. The assessors were asked to randomly select approximately 1,000 households from their most recent county list (Winter 2006 list). The sample was delimited to homeowners, condominiums, and farms. With a homeowner list, renters were excluded. Homes that were coded as multiple properties or had a business name, a trust name, a law office name, a bank name, or a real estate agency name were excluded so that we could not include homes with no residential occupants. A total of 3,008 households (E-County n = 1,008; S-County n = 1,000; T-County n = 1,000) comprised the final sample list. We aimed for approximately 350 completed surveys in each county and not a weighted representative sample for a total area, as we were not studying a region of multiple counties. The three counties had different population sizes (Table 1). Funds were allocated for 3,000 mail surveys equally across the three counties. The results for E- and T-Counties should be judged as more reliable estimates than S-County because of the ratio of completed surveys to total county population. From the 3,008 homeowner population, 809 were returned and completed for an overall response rate of 28% (E-County, 35%; S-County, 23%; T-County, 25%). A Dillman (2000) mail survey process was implemented in May 2007. This included an initial personalized cover letter to the name(s) on the property record, a business reply envelope, and the questionnaire. A reminder postcard was sent one week after the initial mailing and a second questionnaire mailing occurred three weeks after the initial mailing to nonrespondents. A chi-square goodness-of-fit test was employed to test whether the observed frequencies (residential status data were used, because age, income, and education data were available for the county population but not specifically for a homeowner subpopulation) differed from their expected

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Látková and Vogt Table 2. Secondary Data Used for Tourism and Economic Development Level Estimation Secondary Data Used

E-County

Michigan tourism spending by county in 2000 Total tourism spending (in millions)a,b County populationc Tourism spending per capita Contribution of tourism and recreation to the local economy in 2007 Contribution of tourism and recreation to the local economy (%)d Proportion of seasonal homeowners 2000c Permanent homeowners Seasonal homeowners Total homeowners Proportion of seasonal homeowners (%) Total economic activity per capita in 2002 Population 2002e Retail sales receipts 2002 ($1,000)f Total economic activity per capita ($)

S-County

T-County

$121.9 31,437 $3,878

$191.2 210,039 $910

$23.0 58,266 $345

25

7

<1

9,502 5,039 14,541 34.7

59,390 301 59,691 0.5

18,037 724 18,761 3.9

32,504 1,529,549 47,057

209,851 11,140,523 53,088

58,272 984,159 16,889

a.  Total tourism spending includes the following tourism industry segments: motels, campgrounds, seasonal homes, visiting family and friends, and day trips. b. Data obtained from Michigan Spending by County Report (Stynes, 2000a). c. Source: U.S. Census Bureau, 2000a. d. Data calculated using Michigan Tourism Economic Impact Model (MITEIM) (Stynes, 2000b) e. Source: U.S. Census Bureau, 2000b. f.  Source: U.S. Census Bureau, 2000c.

values obtained from the U.S. Census Bureau (2000a). Results showed the sample to be significantly different from the population by residential status in E-County, χ2(1) = 9.727, p = .002 (fewer permanent homeowners than expected). To avoid bias in the estimate obtained from the sample data (i.e., statistical procedures would have given greater weight to those people oversampled, in this case seasonal homeowners), two weights (>1 for permanent, <1 for seasonal) were created so the groups would more closely resemble the proportions in the population in E-County only. A follow-up nonresponse survey of 300 randomly selected residents who did not respond to the original longer survey (response rate was 18%) was conducted testing a subsample of key variables from the model (i.e., knowledge, personal benefit, support for tourism, residency status). Analysis of the nonresponse data compared to the main study data revealed nonrespondents’ attitudes toward tourism were indistinctive from the main study results. That is, it did not appear that our data set was biased by supporters or non-supporters.

Survey Instrument The questionnaire was developed from a review of existing literature dealing with residents’ attitudes toward tourism development and was modified based on feedback received from several county officials and tourism professionals. The variables targeted for this article include a series of attitude

items based on previous work by Lankford and Howard (1994) and Perdue, Long, and Allen (1990) and tested as dependent variables: positive (12 items) and negative impacts of tourism (9 items), support for future tourism (4 items), restrictions on future tourism (3 items), and perceived community future (1 item), which was the ultimate dependent variable. A Likert-type scale where 1 equaled strongly disagree and 5 equaled strongly agree was used for each attitudinal item (Maddox 1985). Independent variables included personal benefits from tourism (2 items); community attachment measured using two dimensions, social (4 items) and environmental (3 items); involvement in decision making (“power,” 2 items); economic role of tourism (1 item); subjective knowledge of tourism (1 item); and were based on work by Brehm, Eisenhauer, and Krannich (2004), Madrigal (1993), McGehee and Andereck (2004), and Huh and Vogt (2008). Objective knowledge of tourism scale (independent variable) was developed by the researchers in collaboration with counties’ tourism departments to measure residents’ factual knowledge about the actual contribution of tourism to the county’s economy. Tourism development level was determined using secondary data regarding the following (Table 2): (1) Michigan tourism spending by county in 2000 was calculated using the Tourism Spending Model (Stynes 2000a), (2) contribution of tourism to the local economy in 2007 was calculated using the Michigan Economic Impact Model (MITEIM) (Stynes 2000b), and (3) proportion of seasonal homeowners in 2000 was obtained from the U.S.

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Census Bureau (2000a). Economic development level was determined as a ratio using all retail sales receipts (total economic activity) in the numerator and community population in the denominator (U.S. Census Bureau 2000b, 2000c). Using tourism and economic level of development, three types of communities were identified: (1) low tourism–low economic (T-County), (2) low tourism–high economic (S-County), and (3) high tourism–high economic (E-County). Lastly, residents’ characteristics previously shown to be significant predictors of residents’ perceptions were tested and included age, annual income, education, and length of residency or ownership. To test the consistency of multiple-item scales, reliability was computed using Cronbach’s alpha coefficient (Nunnally and Bernstein 1994) and corrected item-to-total correlation (Parasuraman, Zeithaml, and Berry 1988). Most of the composite scales met the Cronbach’s alpha coefficient requirement of .70, with a few exceptions. Perceived negative impacts of tourism scale had a Cronbach’s alpha coefficient of .69 in T-County. The item tourism encourages more private development (e.g., housing, retail) had corrected itemto-total correlation lower than .30 and thus was deleted, which increased the Cronbach’s alpha coefficient to .75. Support for restrictions on tourism development scale (consisting of three items) had a Cronbach’s alpha coefficient of .49 in E-County, .43 in S-County, and .36 in T-County. The items local government should control tourism development and nonresidents should be allowed to develop tourism attractions in an area had corrected item-to-total correlations lower than .30 and thus were deleted, reducing the support for restrictions on tourism development scale to a singleitem measurement.

Data Analysis Descriptive statistics were used to describe residents in terms of their sociodemographic profile and attitudes toward existing and future tourism development. Next, a series of multiple regression analyses were performed to explore the relationships among the variables to build on the model developed by Perdue, Long, and Allen (1990). One-way ANOVA with a post hoc Bonferroni test (to avoid the increased risk of Type I error that occurs with multiple comparisons; Vogt 1999) was employed to examine the relationship between residents’ perceptions and their area’s level of tourism and economic development.

Results The majority of residents (homeowners) across the three study sites was between the ages of 50 and 69 years and resided or owned a home in the area for more than 10 years. Few residents were employed directly or indirectly in the tourism industry in all study areas. The majority of residents

Table 3. Sociodemographic Profile of Homeowners by County (%) Sociodemographic Variables Age (%) ≤18 19-29 30-39 40-49 59-59 60-69 >69 Higher education Less than high  school High school  graduate Technical school  degree Some college College degree Advanced  degree Income <$50,000 $50,000-$99,999 ≥$100,000 Employment in   tourism industry Employed Not employed Length of   residency or   home ownership <10 years ≥10 years Residential status Permanent  resident Seasonal  resident

E-County

S-County

T-County

n = 318  0.0  1.1  5.3 15.4 26.6 25.3 26.3 n = 321a  0.0

n = 194  0.0  4.6  9.8 29.9 26.4 18.0 11.3 n = 203  1.0

n = 219  0.0  0.5  9.6 16.0 30.1 22.8 21.0 n = 225  4.9

 7.0

26.1

31.6

 3.1

 8.9

 7.1

13.7 37.9 38.3

21.2 28.1 14.7

26.7 20.0  9.7

n = 294a 15.2 34.3 50.5 n = 315a

n = 187 43.3 41.7 15.0 n = 199

n = 212 47.6 39.7 12.7 n = 221

15.5 84.5 n = 318a

10.1 89.9 n = 204

 1.8 98.2 n = 228

24.6 75.4 n = 321a 65.3

11.3 88.7 n = 206 94.7

11.4 88.6 n = 228 88.6

34.7

 5.3

11.4

a

a. n is the actual number of surveys received but statistics were weighted for population estimate.

across the three study sites had a household income of $50,000 or more. A sizable proportion of residents had earned an advance degree (E-County), or college degree (E-, S-, and T-Counties) or received some college education (S- and T-Counties) (Table 3). Overall, the majority of respondents in all three counties were attached to natural landscapes and/or features of place (environmental attachment) and perceived strong social networks and local relationships (social attachment) to be “moderately” or “very” important (Table 4). The majority of E-County residents felt that tourism should have a dominant role in their county compared to other economic sectors whereas residents in S- and T-Counties felt that tourism should have

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Látková and Vogt Table 4. Community Attachment, Subjective Knowledge, Power, and Tourism Economic Role Items E-County M Community attachment Environmental dimension Natural landscapes/views Opportunities for outdoor recreation Presence of wildlife Social dimension Family ties Friends close by Local culture and traditions Opportunities to be involved in community or organizations Subjective knowledge Knowledge about tourism in the county Power Personal influence on tourism development decision making Involvement in tourism development Economic role of tourism Contribution of tourism to the economy

S-County SD

M

n = 315

T-County

SD

M

SD

n = 203

a

4.61b 0.71 4.43 0.85 4.28 0.93 n = 313a 1.48 3.91 1.18 3.88 1.04 3.83 3.55 1.17 n = 313a 3.25c 1.08 n = 314a 1.76d 0.87 1.74 0.90 n = 301a 3.53e 0.58

3.59 3.81 3.68 4.30 4.15 3.29 3.41 2.63 1.39 1.47

n = 205

n = 205 n = 201 n = 200

2.95

n = 222 1.23 1.14 1.18

3.73 3.97 4.13

1.13 1.01 1.16 1.18

4.35 4.01 3.38 3.17

1.05

2.31

0.67 0.78

1.47 1.47

0.61

2.86

n = 225

n = 224 n = 225 n = 212

1.20 1.04 1.00 1.13 1.11 1.15 1.17 1.12 0.79 0.77 0.65

a. n is the actual number of surveys received but statistics were weighted for population estimate. b. Scale ranged from 1 = not important at all to 5 = very important. c. Five-point scale, where 1 = not at all, 2 = slightly, 3 = somewhat, 4 = moderately, 5 = very knowledgeable. d. Scale ranged from 1 = none to 5 = a lot. e. Four-point scale, where 1 = no role, 2 = minor, 3 = equal, 4 = dominant.

an equal role to other economic sectors in their county (Table 4). The majority of residents in all three counties felt they had none or very little personal influence on tourism development decision making and were minimally involved in tourism development in their counties (Table 4). While the majority of respondents in all three counties felt they were somewhat or slightly knowledgeable (subjective knowledge) about the tourism industry (Table 4), T-County residents had a greater factual knowledge (objective knowledge) of the tourism industry than E-County residents (Table 5). The majority of residents in the three study sites perceived some or very little benefits from current tourism industry in their community. The major concern for residents in all counties was the potential of tourism to increase the traffic problems of an area. They also agreed that tourismrelated jobs are low paying and that tourism may result in more litter and an increase in the cost of living in the area (Table 6). While residents in all three study sites reported a high level of support for additional tourism development in their county, residents in S- and T-Counties felt that local government should not restrict tourism. Lastly, E-County residents were more optimistic about the future of their community than S- and T-County residents (Table 7). A series of multiple regression analyses were performed to explore the relationships among the variables in each of the three samples (Table 8). Second-order effects (interactions between independent variables) were tested first. Second-order effects found to be insignificant were removed from the model, and the main effects were retested. First, the

Table 5. Contribution of Tourism and Recreation to County’s Economya Used as the Original Variable of Level of Objective Knowledge of Tourism by County Contribution of Tourism to County’s Economy

E-County (n = 321b), %

S-County (n = 206), %

T-County (n = 228), %

0% to 20% 21% to 40% 41% to 60% 61% to 80% 81% to 100%

0.9 14.2c 27.0 45.9 12.0

33.2c 45.7 15.6 5.0 0.5

62.3c 27.8 7.1 2.8 0.0

a. Contribution of tourism to county’s economy was estimated using the Michigan Economic Impact Model (MITEIM) in 2007. b. n is the actual number of surveys received but statistics were weighted for population estimate. c. Percentage of respondents who provided the correct answer about the actual contribution of tourism and recreation to county’s economy.

relationships between residents’ characteristics and the positive (Model 1) and negative (Model 2) impacts of tourism, while controlling for personal benefits from tourism, were tested. Next, the relationships between community attachment, power, perceived economic role of tourism, subjective and objective knowledge of tourism, and the positive (Model 3) and negative (Model 4) impacts of tourism while controlling for personal benefits from tourism were tested. Next, the relationships between personal benefits from tourism, positive and negative impacts of tourism, and support for

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Journal of T  ravel Research 51(1)

Table 6. Personal Benefits from Tourism and Positive and Negative Tourism Impact Items E-County M Personal benefits from tourism Personal benefit from current tourism Personal benefit from more tourism Positive impacts of tourism Increasing the number of tourists visiting an area improves the   local economy Shopping, restaurants, entertainment options are better as a result   of tourism Tourism encourages more public development (e.g., roads, public  facilities) Tourism contributes to income and standard of living Tourism provides desirable jobs for local homeowners Tourism provides incentives for new park development Tourism development increases the number of recreational   opportunities for local homeowners Tourism provides incentives for protection and conservation of   natural resources Tourism provides incentives for purchase of open space Tourism helps preserve the cultural identity and restoration of   historical buildings Tourism development improves the physical appearance of an area Tourism development increases the quality of life in an area Negative impacts of tourism Tourism development increases the traffic problems of an area Tourism results in more litter in an area Tourism results in an increase of the cost of living Tourism-related jobs are low paying Tourism causes communities to be overcrowded Tourism development unfairly increases property taxes Tourism development increases the amount of crime in the area An increase in tourists in the county will lead to friction between   homeowners and tourists

S-County SD

M

T-County

SD

M

SD

n = 307 2.64b 1.28 2.73c 1.21 n = 315a 4.17c 0.83

n = 196 1.92 0.95 2.75 1.10 n = 197 4.06 0.75

n = 223 1.60 0.81 2.59 1.06 n = 225 4.08 0.75

4.17

0.75

3.96

0.80

3.93

0.82

3.98

0.78

3.91

0.76

3.89

0.81

3.89 3.80 3.79 3.73

0.83 0.96 0.82 0.82

3.63 3.73 3.70 3.78

0.88 0.92 0.80 0.80

3.69 3.79 3.79 3.68

0.87 0.82 0.77 0.82

3.63

0.93

3.47

0.90

3.51

0.94

3.59 3.48

0.92 0.89

3.51 3.78

0.76 0.76

3.55 3.57

0.81 0.88

a

3.41 1.03 3.31 0.94 n = 314a 4.43c 0.71 3.79 0.91 3.76 0.88 3.67 0.89 3.36 0.95 3.35 1.06 3.25 0.98 3.00 0.98

3.84 0.80 3.44 0.85 n = 197 3.79 0.85 3.34 0.96 3.19 0.83 3.59 0.84 2.68 0.87 3.05 0.86 2.82 0.89 2.49 0.86

3.68 0.87 3.26 0.88 n = 225 3.84 0.81 3.60 0.95 3.33 0.83 3.55 0.81 2.86 0.89 3.38 0.94 3.07 0.81 2.86 0.92

a. n is the actual number of surveys received but statistics were weighted for population estimate. b. Scale ranged from 1 = not at all to 5 = a lot. c. Scale ranged from 1 = strongly disagree to 5 = strongly agree.

Table 7. Support for and Restrictions on Future Tourism Development and Community Future Items E-County M Support for future tourism development Tourism can be one of the most important economic developmental   option for an area The county should try to attract more tourists Additional tourism would help the county grow in the right direction I support tourism having a vital role in this county Restrictions on future tourism development Local government should restrict future tourism development Community future The future of my county looks bright

SD

S-County M

SD

T-County M

SD

n = 313 3.95b 0.84

n = 197 3.53 0.90

n = 225 3.50 0.96

3.53 0.92 3.47 0.94 3.79 0.86 n = 309a 2.62 b 1.00 n = 311a 3.34 b 0.93

3.83 0.84 3.74 0.93 3.76 0.87 n = 194 2.36 0.95 n = 205 2.19 0.94

3.68 0.93 3.61 0.93 3.60 0.98 n = 225 2.37 0.94 n = 219 2.53 1.02

a

a. n is the actual number of surveys received but statistics were weighted for population estimate. b. Scale ranged from 1 = strongly disagree to 5 = strongly agree.

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Látková and Vogt Table 8. Regression Analyses E-County Independent Variables

β

t

S-County p

Model 1: Tourism positive impacts Age 0.144 2.3 <.05 Education 0.168 3.0 <.05 Income –0.035 –0.3 ns 0.329 Personal benefits from 5.6 <.001  tourism Age × Personal Benefits 0.130 2.2 <.05 F = 9.32, p < .001, adjusted R² = .13 Model 2: Tourism negative impacts Age –0.093 –1.4 ns Education –0.068 –1.1 ns Income –0.067 –1.1 ns Personal benefits from –0.246 –4.0 <.001  tourism Age × Personal Benefits –0.146 –2.4 <.05 F = 5.43, p < .001, adjusted R² = .07 Model 3: Tourism positive impacts 0.035 0.6 ns Objective knowledge 0.101 1.6 ns Subjective knowledge –0.003 –0.1 ns Power Economic role 0.371 6.7 <.001 0.6 ns Attachment 0.034 Personal benefits from 0.191 3.3 <.05  tourism Economic Role × –0.179 –3.3 <.05   Personal Benefits F = 12.74, p < .001, adjusted R² = .23 Model 4: Tourism negative impacts 0.014 0.2 ns Objective knowledge Subjective knowledge –0.077 –1.2 ns Power 0.040 0.6 ns –5.1 <.001 Economic role –0.294 Attachment 0.083 1.4 ns Personal benefits from –0.184 –3.0 <.05  tourism F = 8.11, p < .001, adjusted R² = .13 Model 5: Support for future tourism 0.204 Personal benefits from 5.3 <.001  tourism Positive impacts 0.552 13.7 <.001 Negative impacts –0.249 –6.3 <.001 F = 148.61, p < .001, adjusted R² = .59 Model 6: Restrictions on future tourism Personal benefits from –0.033 –0.6 ns  tourism Positive impacts –0.247 –4.5 <.001

T-County

β

t

p

β

t

p

–0.066 0.053 –0.075 0.452

–0.9 0.7 –1.0 6.5

ns ns ns <.001

–0.050 –0.164 0.211 0.375

–0.7 –2.3 2.9 5.7

ns <.05 <.05 <.001

–0.011 –0.1 ns F = 9.52, p < .001, adjusted R² = .20 0.063 –0.125 –0.021 –0.370

0.9 –1.6 –0.3 –5.2

ns ns ns <.001

0.023 0.3 ns F = 7.83, p < .001, adjusted R² = .17

0.028 0.4 ns F = 8.13, p < .001, adjusted R² = .15 –0.038 0.059 –0.132 –0.162

–0.5 0.8 –1.7 –2.3

ns ns ns <.05

0.195 2.7 <.05 F = 3.31, p > .05, adjusted R² = .06

0.176 –0.023 –0.025 0.289 0.123 0.383

2.8 –0.4 –0.4 4.0 2.0 5.7

<.05 ns ns <.001 <.05 <.001

0.041 0.026 –0.015 0.240 0.218 0.295

0.6 0.4 –0.2 3.2 3.6 4.6

ns ns ns <.05 <.001 <.001

–0.167

–2.6

<.05

–0.201

–2.9

<.05

F = 15.49, p < .001, adjusted R² = .35 –0.111 –0.138 –0.004 –0.083 0.047 –0.339

–1.6 –1.9 –0.1 –1.1 0.7 –4.4

ns ns ns ns ns <.001

F = 6.6, p < .001, adjusted R² = .15 0.078

1.5

ns

0.668 13.9 <.001 –0.167 –3.5 <.05 F = 115.44, p < .001, adjusted R² = .64

F = 13.92, p < .001, adjusted R² = .32 –0.135 0.039 –0.089 –0.111 0.070 –0.161

–1.7 0.5 –1.2 –1.4 1.0 –2.1

ns ns ns ns ns <.05

F = 2.20, p < .05, adjusted R² = .04 0.141

3.1

<.05

0.679 15.0 <.001 –0.148 –3.5 <.05 F = 120.84, p < .001, adjusted R² = .62

–0.042

–0.6

ns

0.064

1.0

ns

–0.273

–3.8

<.001

–0.299

–4.6

<.001 (continued)

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Journal of T  ravel Research 51(1)

Table 8. (continued) E-County Independent Variables Negative impacts

Model 7a: Community future Personal benefits from  tourism Positive impacts Negative impacts Restrictions on future  tourism

β

t

S-County p

0.334 6.1 <.001 F = 32.1, p < .001, adjusted R² = .24

β

T-County

t

p

.341 5.0 <.001 F = 23.90, p < .001, adjusted R² = .26

β

t

p

.327 5.2 <.001 F = 19.97, p < .001, adjusted R² = .20

–0.077

–1.4

ns

–0.038

–0.4

ns

0.127

1.8

ns

0.263 –0.258 0.265

4.2 –4.1 4.3

<.001 <.001 <.001

0.190 0.107 –0.017

2.2 1.3 –0.2

<.05 ns ns

0.181 –0.049 0.389

2.5 –0.7 5.4

<.05 ns <.001

F = 11.66, p < .001, adjusted R² = .13

F = 1.61 , p > .05, adjusted R² = .01

F = 9.50 , p < .001, adjusted R² = .14

a. Because of multicollinearity, support for future tourism variable was excluded from Model 7.

future tourism development (model 5) and support for future restrictions on tourism development (Model 6) were examined. Lastly, the relationships between personal benefits from tourism, positive and negative impacts of tourism, support for future restrictions on tourism development, and perceived community future were tested (Model 7). Correlations between independent variables ranged from .01 to .78. Low tolerance level (<1 – R2) indicated that multicollinearity existed between some predictors. As a result, the social and environmental attachment variables were combined into one variable, attachment. The high correlations between social and environmental attachment variables found in this study are inconsistent with correlations (r = .021) reported by Brehm, Eisenhauer, and Krannich (2004). Next, support for a future tourism development variable was excluded from further testing of Model 7 because of multicollinearity. Models 1 and 2 significantly predicted perceptions of positive and negative impacts of tourism in all three counties; however, the predictors’ contribution to the significance varied across counties (Table 8). The older the residents in E-County, the more they perceived tourism to have positive impacts. Residents with higher levels of education in E-County agreed more with positive impacts, while residents with lower levels of education in T-County agreed more with positive impacts. The more respondents benefited from tourism, the more they agreed with positive impacts of tourism in all three counties. In E-County, older residents who benefited more from tourism perceived positive impacts of tourism more than younger residents who benefited more from tourism. In T-County, residents with a higher annual income agreed more with positive impacts. The less that residents benefited from tourism, the more they agreed with negative impacts of tourism in all three counties. In E-County, older residents who benefited more from tourism perceived negative impacts of tourism less than younger residents who benefited more from tourism, while in T-County younger residents

who perceived lower benefits from tourism agreed more with negative impacts than older residents who perceived lower benefits from tourism. Models 3 and 4 significantly predicted perceptions of positive and negative impacts of tourism in all three counties; however, social exchange variables (personal benefits from tourism and economic role of tourism) were found to be the strongest and most consistent predictors of tourism impacts across the three counties (Table 8). The more respondents benefited from tourism, the more they perceived tourism to have positive impacts in all three counties. Residents who believed tourism should have a dominant economic role in their county agreed more with positive impacts of tourism in all three counties. Residents who were more attached to their communities in S- and T-Counties agreed more with positive impacts of tourism. The more accurate residents’ knowledge about tourism contribution to S-County’s local economy, the more residents agreed with tourism’s positive impacts. Residents who believed tourism should have a dominant economic role in their county and perceived fewer benefits from tourism agreed more with positive impacts of tourism than residents who believed tourism should have no/minor role in their county and perceived fewer benefits from tourism in all three counties. The less that residents benefited from tourism in all three counties, the more they perceived tourism to have negative impacts. E-County residents who felt that tourism should have no or a minor economic role in their county agreed more with negative impacts. Model 5 significantly predicted support for future tourism development, with positive and negative impacts contributing to the prediction in all three counties and benefits of tourism statistically contributing to the prediction in E- and T-Counties (Table 8). Model 6 significantly predicted support for future restrictions on tourism development, with positive and negative impacts contributing to the prediction in all three counties (Table 8). Model 7 significantly predicted community future in E- and T- Counties, with positive

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Látková and Vogt impacts being the only consistent predictor across the three counties (Table 8). Negative impacts predicted community future in E-County only. Support for future restrictions on tourism development predicted community future in E- and T-counties, but not in S-County. Residents who perceived tourism to have positive impacts were more optimistic about their community’s future in all three counties. E-County residents who felt tourism had negative consequences were less optimistic about their community’s future. E- and T-County residents who believed local government should restrict tourism development perceived their community’s future to be bright. No differences were found among positive and negative impacts of tourism regarding their ability to predict support for future tourism development in all three counties. Personal benefits from tourism predicted support for future tourism in E- and T-Counties but failed to predict support for tourism in S-County. In all three counties, positive (negative) impacts of tourism predicted support for future restrictions on tourism development, but personal benefits from tourism failed to predict support for future restrictions on tourism development. Positive impacts predicted community future in all three counties. Personal benefits from tourism failed to predict community future in all three counties. To gain a more precise insight into residents’ attitudes toward tourism development in the areas under study, the main premise of Butler’s (1980) model (i.e., residents perceive tourism more/less favorably when positive/negative impacts outweigh negative/positive impacts as a result of low/ high level of tourism development) in conjunction with the area’s overall level of economic activity was examined. As a result, three types of communities were identified: (1) low tourism–low economic development (T-County), (2) low tourism–high economic development (S-County), and (3) high tourism–high economic development (E-County). One-way ANOVA was used to test the relationships between residents’ perceptions of current tourism impacts, support of future tourism development and restrictions on future tourism development, and the stage of tourism and economic development. No differences were found regarding perceptions of positive impacts and support of future tourism development based on an area’s level of tourism and economic development, whereas some differences were found for negative impacts, support for restriction, and community future. E-County residents (high level of tourism and economic development) were more concerned about negative impacts of tourism, more supportive of restrictions on future tourism, and more optimistic about the future of their community than S-County (low level of tourism and high level of economic development) and T-County (low level of tourism and economic development) residents (Figure 2 and Table 9).

Figure 2. Residents’ Attitudes by Level of Tourism and Economic Development a. Level of tourism development b. Level of economic development

Discussion and Conclusions This study further validated and extended the model by Perdue, Long, and Allen (1990) and added the influence of the tourism and economic levels of development on perceived impacts of tourism (Allen et al. 1993; Huh and Vogt 2008). The first research question investigated relationships between residents’ characteristics and positive (negative) impacts while controlling for personal benefits from tourism. Contradicting the results of Perdue, Long, and Allen (1990), our findings showed that residents’ characteristics predicted perceived impacts of tourism when controlling for personal benefits from tourism. Consistent with the findings of McGehee and Andereck (2004), the older the residents in E-County, the more they agreed with positive impacts and disagreed with negative impacts of tourism. Older residents in E-County are part of the rural recreation economy and recognize tourism as a strong sustainable economic development strategy to cope with the decline of other industries (e.g., farming, forestry) in these communities (Reeder and Brown 2005). In addition, older residents in E-County who benefited more from tourism perceived positive impacts of tourism more and negative impacts less than younger residents who benefited from tourism. Tourism in E-County has had a long tradition, which has given residents the opportunity to benefit over the years. Younger residents in T-County who perceived lower benefits agreed more with negative impacts than older residents who perceived lower benefits from tourism. Arguably, younger residents have not had the opportunity to realize tourism benefits (i.e., midmanagement jobs) that may contribute to the community’s quality of life. E-County residents with a higher level of education agreed more with positive impacts, while T-County residents with lower levels of education were more agreeable with positive impacts of tourism. An explanation might be that tourism in E-County is well established, and residents recognize that

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Journal of T  ravel Research 51(1)

Table 9. One-Way Analysis of Variance Examining Differences in Perceptions of Positive and Negative Impacts, Support and Restrictions on Future Tourism Development, and Community Future based on Area’s Level of Tourism and Economic Development Dependent variables Positive impacts Negative impacts Support for future tourism Restrictions on future tourism Community future

Total

E-County

S-County

T-County

ANOVA

n

M

SD

n

M

SD

n

M

SD

n

M

SD

F

737

3.73a,b

0.58

315

3.75a,b

0.58

197

3.73a,b

0.55

225

3.70a,b

0.61

F(2, 737) = .36, p = .699

736

3.38a,b

0.58

314

3.58a,b

0.56

197

3.12a,b

0.54

225

3.32a,b

0.53

F(2, 736) = 43.29***, p = .000

735

3.67a,b

0.79

313

3.68a,b

0.76

197

3.71a,b

0.76

225

3.60a,b

0.85

F(2, 735) = 1.24, p = .290

728

2.47

0.97

309

2.62

1.00

194

2.36

0.95

225

2.37

0.94

F(2, 728) = 6.17**, p = .002

735

2.78

1.08

311

3.34

0.93

205

2.19

0.94

219

2.53

1.02

F(2, 735) = 99.38***, p = .000

Bonferroni Post Hoc – E >T > S – E>S E >T E >T > S

Note: E = E-County, S = S-County, T = T-County. a. Scale ranged from 1 = strongly disagree to 5 = strongly agree. b. The mean values for composite scales were divided by the number of items measuring each construct to show comparison among constructs on a 5-point scale. *p < .05, **p < .01, ***p < .001.

positive benefits can outweigh negative impacts. In T-County, agriculture is the predominant economic activity, so residents with lower levels of education might perceive tourism as an opportunity to employ low- and high-skilled people. T-County residents with higher annual incomes agreed more with tourism’s positive impacts possibly because tourism offers more leisure opportunities for locals. The second research question examined relationships between community attachment, power, tourism’s economic role, subjective and objective knowledge, and positive (negative) impacts while controlling for personal benefits from tourism. Consistent with a study conducted by Huh and Vogt (2008) and social exchange theory, residents who felt that tourism should play a major or equal role to other economic sectors perceived greater positive impacts and lower negative impacts of tourism in all three counties. Inconsistent with a study by Gursoy, Chi, and Dryer (2010), highly attached respondents in S- and T-Counties perceived tourism more positively. McCool and Martin (1994) suggested the relationship between community attachment and positive impacts occurs among newcomers living in communities with high levels of tourism development. This is not the case in the areas under study where community attachment may be more related to the traditional rural lifestyle, which has developed over a long period of time. Inconsistent with other studies (Andereck et al. 2005), subjective knowledge did not predict positive and negative impacts of tourism in the current study, suggesting residents’ subjective knowledge may not reflect the tourism industry’s reality. Inconsistent with social exchange theory and Madrigal’s (1993) findings, power was not found to be a significant predictor of tourism impacts. Perceived influence over tourism-related decisions, as well as involvement in the tourism industry, does not

guarantee that a person will see solely the positive or negative side of the tourism industry. Economic role of tourism failed to predict perceptions of negative impacts of tourism in S- and T-Counties. An explanation for the lack of relationship is that S-County has a diversified economy, resulting in lower dependence on tourism development. The lack of a significant relationship between tourism benefits and perceived negative impacts in T-County may be due to low levels of tourism development (Ko and Stewart 2002). The third research question examined the extent to which personal benefits from tourism and perceived positive (negative) impacts of tourism related to support for future tourism development and restrictions on tourism development. Residents who perceived tourism positively were also more supportive of additional tourism development and less supportive of restrictions on tourism development, while those who felt tourism had negative impacts were less supportive of additional tourism development and more supportive of tourism restrictions in all counties. Residents who benefited from tourism in E- and T-Counties were also more supportive of future tourism development. Personal benefits from tourism failed to predict support for restrictions on tourism development. Arguably, regardless of their benefits from tourism, all residents believe tourism development should be restricted to some extent (McGehee and Andereck 2004). The fourth research question examined the extent to which personal benefits from tourism, perceived positive (negative) impacts of tourism, support for future tourism development, and support for future restrictions on tourism development related to perceived community future. Residents who perceived tourism positively were more optimistic about their community’s future in all three counties. In addition, E-County residents who felt tourism had negative consequences were

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63

Látková and Vogt less optimistic about their community’s future. E- and T-County residents were most optimistic about their community’s future perceived positive impacts of tourism but also recognized the need for restrictions on tourism development. Personal benefits from tourism failed to predict the assessment of a community’s future in all three counties. Arguably, regardless of their benefit from tourism, residents are not aware of the potential of the tourism industry to improve communities’ quality of life (Ap and Crompton 1998). The fifth research question examined differences among residents’ attitudes toward tourism based on their area’s level of tourism and economic development. Regardless of level of tourism and economic development, residents perceived tourism favorably and supported additional tourism development. Since economic activities are not distributed equally across these counties, residents living in rural areas might perceive tourism as an important economic development strategy. In addition, residents in S-County might perceive tourism more positively, because their tourism product (i.e., recreational infrastructure) serves the needs of locals and visitors. Inconsistent with Allen et al. (1993), E-County residents were more concerned about negative impacts of tourism and supportive of restrictions on future tourism development than S- and T-County residents. Tourism in E-County has had a long history of natural resource tourism (e.g., skiing, boating), which has resulted in E-County’s dependence on the tourism industry. Although residents in E-County recognize benefits associated with tourism development, increasing awareness of negative impacts may have led to their desire to restrict tourism development. The results of our research did not support propositions made by Allen et al. (1993); however, it is important to mention that the measurements used to determine level of tourism development were not the same as those used by Allen et al. (1993). While Perdue, Long, and Allen (1990) tested support for restrictions on tourism and special tourism taxes as endogenous variables, the current research treated the community future variable as the ultimate dependent variable to examine perceived consequences of tourism development and restrictions on community’s future. Positive community future is an important indicator of quality of life of long-time residents and the key attraction for potential second-home owners and/or retirees who are looking to escape the ills of suburban and city life (Howe, McMahon, and Propst 1997). In terms of perceived community future, E-County residents were found to be more optimistic about the future of their community than S- and T-County residents. Furthermore, T-County residents were more positive about their community’s future than S-County residents. Arguably, S-County residents’ perceptions might have been influenced by the economic decline of manufacturing (particularly in the automobile industry) experienced by the United States as a whole in recent years. Conversely, T-County residents might have high hopes for future tourism development.

Communities under study were purposely selected to demonstrate different levels of tourism and economic development. The study’s findings do not support previous research, which suggests that attitudes toward tourism become more negative with higher levels of tourism (Allen et al. 1988; Butler 1980; Long, Perdue, and Allen 1990). Residents at different levels of tourism development perceived tourism positively and were favorable toward additional tourism development. Even after considering the level of tourism development in conjunction with the total economic activity, residents were supportive of future tourism development regardless of levels of tourism and economic development. A possible explanation for support of tourism development across all three regions under study might be the difficult economic conditions experienced by the United States as a whole. If the study had been conducted 5 years earlier, the results might have been different.

Implications and Applications This study has implications for community tourism developers and local government officials. Younger residents (E-County) in general and younger residents who have not enjoyed benefits from tourism (E- and T-counties) appeared to be more concerned about the negative impacts of the tourism industry in their communities. Inviting younger residents to participate in the tourism planning process, listening to their concerns, and encouraging their leadership are strongly recommended. E-County residents with lower levels of education and T-County residents with higher levels of education were less agreeable with positive impacts of tourism. It appears that county officials should focus on building public relations that reach out to residents regardless of their education level. In E-County, economic opportunities (i.e., the potential of tourism to employ people with diverse skills) need to be communicated to the greater public. In the case of T-County, in addition to the traditional economic benefits associated with tourism, environmental and sociocultural benefits, and contribution of tourism to overall quality of life, need to be promoted to residents. The results of the study support the notion that residents who personally benefit from tourism and who perceive tourism as development strategy view tourism more positively and are more supportive of further tourism development. Arguably, the more tourism industry officials can demonstrate how individuals benefit from tourism in the county, the more support the industry is likely to enjoy from local residents (Keogh 1990). Highly place attached residents in S- and T-Counties perceived tourism more positively, possibly because of a strong sense of community, which in turn results in a more common identity. The more that common identity is felt by the community, the more likely it is to make a constructive decision about the community’s future in terms of tourism development (Ryan and Cooper 2002).

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Next, residents in all counties were fully aware of positive and negative impacts associated with tourism, suggesting heterogeneity within these communities. Rather than simply stating that tourism is beneficial for local communities and assuming that residents’ expectations of local government regarding development are indifferent, a more proactive marketing approach needs to be undertaken by local officials. Local officials should attempt to address the needs of various groups that exist within the community through an internal marketing process that will divide residents into different market segments based on their perceptions of tourism development (Madrigal 1995) and, as such, preidentify potential conflicts of interest in these communities (Snaith and Haley 1999). Residents’ perceptions of tourism in the current study had very little or no influence on how they perceived their community’s future. It can be argued that either residents’ expectations of tourism development have not been met or residents are not fully informed of tourism development benefits and contributions to the overall quality of life.

Limitation of Findings This study was part of a larger research project; therefore, only a limited number of questions was included in the survey to measure tourism attitude–pertinent constructs, resulting in several single-item measurements, poor reliability and validity of measures, as well as low R squares. Second, a comprehensive comparison to the one empirical study (Allen et al. 1993) that had examined differences in residents’ attitudes across several communities with different levels of tourism and economic development was not possible since the study could not obtain data from communities to represent a low level of economic and high level of tourism development category. Third, since the study examined homeowners only, it is believed that the age group 19 to 39 years was underrepresented, as they are more likely to rent or live with their parents. This could have resulted in high levels of education and high annual income reported by residents. Fourth, measurements used to assess level of tourism development (i.e., a stage of Butler’s TALC) were not comprehensive. Fifth, the study areas were not selected using a stratified random sample, and thus they do not represent other tourism destinations at similar development stages. Lastly, the study was limited by a low response rate because of the length of the survey and declining mail survey rates in the United States.

Future Research Research should continue to test and validate the modified model in other communities with different levels of tourism and economic development, particularly a county or community with a robust tourism economy and little other industry or government jobs. Future studies should improve

measurements of restrictions on tourism development, community future, as well as levels of tourism development, where weak reliability and predictability was shown. The current study used Butler’s (1980) destination life cycle as a guide to enhance understanding of tourism development processes and their implications in communities under study. Because of the lack of accurate longitudinal tourism data at a county level (i.e., tourism sales totals over time, tourism arrivals totals by sector and season), the study did not attempt to link the level of tourism development to a specific stage of Butler’s (1980) model. Future studies should consider multiple tourism products where each exhibits its own life cycle (Agarwal 1994) as well as an existence of a possible subset of the rejuvenation stage, the so-called reinvention process. Lastly, entrepreneurial activities should be incorporated because they create conditions for the evolutionary cycle to move from one stage to another (Russell and Faulkner 2004). The current study drew participants from the homeowner population. Other populations to study include those who work but do not live in the geographic area under study. These individuals would likely be employed as government staff or tourism business owners (Wilson et al. 2001). Support for social exchange theory was inconsistent. Social exchange theory assumes that the decision-making process always ends in gaining, suggesting there are no losers, only winners. In addition, social exchange theory presumes that all people who enter into an exchange have complete and correct information. In case of this study, it appears that residents’ knowledge of the tourism industry is historically and socially derived rather than a product of direct experience. Application of social exchange theory in conjunction with another theory (e.g., social representation theory) might provide a better insight into residents’ attitudes toward tourism. Social representations are instruments that enable individuals to understand the surrounding world (Moscovici 1988). While the term social suggests that representations are shared by people in a given society, not all groups within a community are homogenous. Identifying commonality or consensus of residents’ perceptions within a community is instrumental to identifying social representations, which in turn are valuable in identifying social conflicts within a community and providing a foundation for community problem solving by examining residents’ attitudes toward a matter of social interest (e.g., tourism development). There is no doubt that tourism development will sooner or later play an important development role in communities with transitional economies that are moving from natural resources extraction to tourism development (Huh and Vogt 2008). Yet the extent to which tourism development will be sustained depends on the active involvement of the host communities in the tourism development process, which needs to reflect the views of all resident groups (i.e., government officials, tourism business owners, residents; Martin 1996).

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Látková and Vogt Acknowledgment The authors wish to thank the Saginaw Valley Convention and Visitors Bureau and Emmet County for partially financing this research project.

Declaration of Conflicting Interests The author(s) declared no conflicts of interests with respect to the authorship and/or publication of this article.

Funding The author(s) received no financial support for the research and/or authorship of this article.

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Bios Dr. Pavlίna Látková is an Assistant Professor in the Department of Recreation, Parks, and Tourism at San Francisco State University. Her research interests include community-based tourism, tourism experience, and quality of life. Dr. Christine Vogt is a professor in the Department of Community, Agriculture, Recreation and Resource Studies in the College of Agriculture and Natural Resources at Michigan State University. She studies tourist planning and information search; resident attitudes and public support for tourism and natural resource topics such as wildfire, trails, conservation, and land protection; resource amenities that include recreation activities, natural appreciation, and housing; and survey research and evaluation.

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