Regarding support & training for Qualtrics software: From: Susan Gannon Date: Thu, Oct 15, 2015 at 2:25 PM Subject: RE: Qualtrics Question To: Joy Moskovitz
Hi Joy, Qualtrics does reside with ORSP. I am the system administrator, along with Mirela Boariu. There is a separate site license for Wenzhou-Kean. There is no one in my area to provide training. Qualtrics has fabulous support and training including live weekly training webinars. They also have an “Innovation Exchange” site called Qualtrics on Campus that gives users access to sample content developed by campus users, such as admissions assessment, flipped learning, etc. I believe they will provide customized training, for a fee. Best regards, Susan
The ORSP website URL: http://orsp.kean.edu/. You will find an icon on the ORSP homepage that leads directly to the Kean Qualtrics site. If you already have a Kean Qualtrics account you can log in, and click on the “Help and Tutorial” button on the top right corner of the page. The Kean Qualtrics site URL: https://ku.us2.qualtrics.com/ControlPanel/? The Qualtrics Company site URL: http://www.qualtrics.com/. Please do not create your account on their homepage, go to the Kean account page and start new account creations there. Links for training are available from their homepage. Scroll all of the way down and you will find links to their Free eBook downloads that are very helpful. Customized training can be found under the “Services” tab, listing for “Professional Services”. When you are on the Qualtrics company homepage you have a live chat window, ask them for help first.
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