Case Study – Management Information

By

Tom Crowfoot Managing Director Digby Edwards

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Case Study

+44 (0) 7939 123 662 [email protected] www.digbyedwards.com

Digby Edwards Limited | Registered in the UK: Company Number 8180584 | www.digbyedwards.com

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Overview Our client, a leading global talent agency with 11 offices worldwide and 70 staff, was keen to drive more business activity through their database (FileFinder version 9) and wanted to achieve the following: 

Raise the standard of data integrity & use of the system



Accurately forecast the business’s pipeline

The Solution In close partnership with the project stakeholders, Digby Edwards assisted in the reconfiguration of FileFinder and developed a bespoke set of bolt-on tools to their database which not only reported on activity but provided the end user the incentive, as well as the tools to get more out of their system. Key to the success of this project was to develop a series of incentives and powerful, insightful tools that were easy to utilise and manage on a day to day basis.

Overview of Tools Developed FF Sinners:  A weekly report delivered to individual users highlighting their omissions in data for newly created records.

FF Usage:  A real time management information tool showing various aspects of database usage, with comparative data analysed at user, role and team / office level over any given period of time. The data sets ranged from the number of documents viewed, through to the more basic analysis of records created / updated.

FF Pipeline:  A security conscious management information tool which reports and analyses work in progress. This tool was developed to provide the management team a real time snap shot of the business going forward. Additionally it provided them with an easy to use comparison feature which analysed the pipeline at consultant and team level over any given period of time.

FF Hot Talent:  A distribution tool to notify users of hot candidates with specific, sort after, transferable skills that have been entered on their database.

Mailshot Tools:  An easy to use tool to extract relevant contact information for mailshots (email or postal) and prepare mailshots.

Case Study

Digby Edwards Limited | Registered in the UK: Company Number 8180584 | www.digbyedwards.com

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Tom Crowfoot – Monthly Tasks

Case Study – Management Information. By. Tom Crowfoot ... business activity through their database (FileFinder version 9) and wanted to achieve the following:.
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