H.E.R.O. Training: More than Just Survivors The University of Iowa

Contents

A Brief History of H.E.R.O. Training............................................................................2 Objectives.....................................................................................................................................2 Meet the Presenters...........................................................................................................2 Planning........................................................................................................................................4 The Big Day...................................................................................................................................5 Positional Break-out Sessions....................................................................................7 Lunch.................................................................................................................................................8 Interest Breakout Sessions...........................................................................................9 Wrap up...........................................................................................................................................11 Feedback.......................................................................................................................................12 Passing the Torch..................................................................................................................13 Presenting at Conference............................................................................................13 Schedule........................................................................................................................................16 LETTERs OF Support...............................................................................................................18

Abstract:

HERO training, at The University of Iowa, enhances leadership skills and knowledge Hall Association Executives on campus. A one day training conference where leaders get to learn more about their executive positions, resources on campus H.E.R.O. training allows leaders to get to know each other and form bonds vital to creating an environment which does more than survive, it thrives.

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A Brief History of H.E.R.O. Training

Each year, The University of Iowa residence halls provide housing for over 5,500 students from around Iowa, the US, and the world. While Resident Assistants (RAs) are often considered “the first line of defense”, the 11 hall associations at the University of Iowa provide an opportunity for students to make their hall what they want it to be. The hall associations serve as the student government in each residence hall. These positions come with many responsibilities, some of which are challenging or require knowledge of university’s policy to complete. For more than ten years, the Associated Residence Halls (ARH) Board of Directors has hosted hall association training in one form or another. Two years ago, the National Residence Hall Honorary (NRHH)-The Hawkeye Chapter joined forces to create transform H.A.L.T., Hall Association Leadership Training, into H.E.R.O. Training: Hall Executive Residence Officer Training.

Objectives

ARH creates a set of annual goals which they would like to accomplish as a board. H.E.R.O. Training gives ARH the opportunity to introduce and integrate their goals into residence hall government culture. This year, ARH is working to:  Increase inter-hall interaction and collaboration  Encourage east and west side collaboration  Initiate leadership education with hall associations  Increase participation in residence hall and campus wide events  Increase participation in the committees from a diverse group of hall association members These concepts were integrated into as many aspects of H.E.R.O. Training as possible. This will be further explained in individual events.

Meet the Presenters

ARH Board of Directors Andy Kutcher: Executive Director- Presides over ARH Senate and Board of Directors meetings. Presented – Senators, Communication Style, and Love Languages Sean Ryan: Associations Director – Presides over ARH cabinet made up of hall association presidents. Presented – Presidents and VPs, and Campus Resources David Ternier: Campus Affairs Director – Liaison and representative of ARH to all other campus organizations. Presented – Campus Voice, Programs Stav Comay: Finance Director – Responsible for all financial correspondence, transactions and budgets within ARH. Presented – Finance, Campus Resources 2

Sarah Campanella: Communications and Marketing Director – Coordinate and implement all advertising and marketing for ARH events. Presented – Marketing and Publicity

Hannah Johnson: National Communications Coordinator- Primary liaison for MACURH and NACURH, Inc. Presented – MACURH and NACURH Conferences Kevin Booth: Program Director – Responsible for coordinating all programmatic initiatives and activities for ARH. Presented – Programs, Diversity Jessica Chostner: Extended Services Director – Coordinate fall and spring final exam care packages and all ARH fundraisers. Presented – Campus Voice, Finance Jienien Zhang: Outreach Director – Responsible for planning and co-chairing the dining advisory committee and as well as outreach to International/transfer students, and to the arts/athletics programs. Presented – Secretaries, Diversity Ryan McFadden: ARH Advisor—Advises ARH and serves as the Student Leadership Coordinator of the Office of Residence

NRHH-The Hawkeye Chapter Arlene Freudenberg: President – Conducts and presides over meetings and submits paperwork to the National Service and Recognition office. Danielle Hoskins: Vice-President – Runs selection process of new members, maintains NRHH constitution and the process of awarding a potential NRHH scholarship. Danielle is also the former Associations Director for ARH. Sean Carruthers: Communications Coordinator – official liaison to NACURH, Inc. and MACURH. Myranda Burnett: Executive Secretary—coordinating all NRHH records and alumni listserv Hannah Graber – Public Relations Coordinator – responsible for creating and distributing all marketing for NRHH events and activities

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Brian Park and Ariel Li: Community Service Co-Chairs—Plan Saturday’s in Service, coordinate with other student organizations or community member who work with NRHH on Service activities

Lisa Mendenhall and Amy Baumgartner: NRHH Co-Advisors– Advises NRHH and serves on the Academic Initiative Team for the Office of Residence Life

Planning

Boomin’ Boot Camp: ARH/NRHH Summer Training Planning for H.E.R.O. Training 2011 began during ARH/NRHH “boot camp” in early August. The ARH and NRHH Board of Directors evaluated the previous year’s H.E.R.O. Training. The most influential decisions made during boot camp were date, theme and location. The date was selected based on two credentials; it was a non-football weekend and took place after hall association elections were completed. Sunday, September 25, was selected as it met both of these requirements. Theme was next, and “Survivor” was proposed by Kevin Booth and was quickly voted in unanimously. Finally, location was to be decided upon. Training was held in Hillcrest Residence Hall, but the multilevel set up made transitions hard. To alleviate this problem, Currier Residence Hall was proposed and confirmed for the usage of the Multi-Purpose Room and the availability of the various conference rooms. School Year The majority of planning during the school year began after the first weeks of classes were over. ARH and NRHH learned to survive classes before teaching student leaders to thrive in their environment. Planning was done at ARH Board of Director meetings and through semi-independently planned programs. Meetings produced a schedule, activities and a division of labor, which would be accomplished as a group and as a whole among board members and professional staff, especially in relation to break out sessions. Binder Party In previous years, ARH and NRHH provided student leaders with a notebook filled with basic information and a note pad for notes for the day. Board members decided that leaders should be provided with more consistent and in depth information to refer back to. To achieve this, the binder was created. The binder was filled with the student leader manual, a many paged document which outlines most of the vital information for residence hall leaders such as The binder included everything from where to order pizza, to how to fill out a funding request, housing policies, event planning guide, financial documents, leadership skill assessments, and the structure of residence life.

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Binders, like water on a desert island, do not materialize without a little elbow grease. Binder construction involved everything from hole punching, to organization and assembling. ARH and NRHH used binder construction as an opportunity to come together before training began and to continue bonding as boards. Pizza was consumed, music was rocked out, to and binders were constructed late into the Thursday night the week of H.E.R.O. Training. Funding The budget was allocated through ARH’s 950 account. The 950 account allocates funding for all events which are available to only a portion of residents within the halls. This also means that this account is entirely funded through ARH fundraisers. This budget allowed ARH to purchase t-shirts and compile binders. Room and equipment rental were all covered by university policy, which allows residence life organizations to use the equipment for free. The following was the budget of H.E.R.O. Training:      

Pizza for Binder Party: $24.00 Binders: $303.78 Printing Services: $514.00 Meals covered by ARH: $144.50 T-Shirts: $978.42 Maxi Van Rental: $91.43  Total Cost: $2,056.13

The Extras While most everyone has received a t-shirt for training, conferences, or various school activities, ARH wanted to make their t-shirts were different and meaningful. T-shirts were designed to emulate the Survivor logo. The simple words on the back: Outlast, Outprogram, and Outperform, symbolize a portion of the goals for ARH this year, and it created a sense of purpose and unity. This basic concept was not enough for ARH. Determined to continue the Survivor theme “team” colors were created. Each hall and ARH were assigned a different color shirt; the design brought us together as an organization, the color united halls.

The Big Day Opening Session

Introductions While inter and intra hall relations are necessary to create a residence hall community which is striving to thrive, it is important that ARH and NRHH build relationships and establish roles to be able to provide the services which student leaders need. To help fulfill ARH’s goal of increased hall involvement, ARH and NRHH introductions each Board of Director was introduced. Leadership assessment Each student leader was given a self-evaluation in their binder and were asked to fill it out all at once. It was designed to give student leaders a starting point in determining their leadership strengths and 5

identity. It is impossible to thrive if you are using the wrong tools to get there. The survey will be completed again at the end of the semester and year to give students milestones and to visualize how they are moving from survivors to thrivers. The self-assessment measured in three areas: leadership skills, interpersonal communication, and multi-culturalism. With the assessment, the ARH Leadership Committee will be able to coordinate additional workshops for training and professional development purposes. Lastly, each student leader will re-assess in April to see if their leadership skills enhanced throughout the academic year. Ships and Sailors To help initiate the inter-hall relations necessary to take halls beyond surviving as isolated islands, ARH initiated a massive icebreaker of Ships and Sailors. Ships and Sailors is played in a manner similar to Simon Says. An ARH member called out commands like Captain’s Coming, all students stand at attention until told at ease, five men pointing north, five students stand in a group and point upwards, three men rowing, three students sit on the floor and row like their escaping from a sea monster. If students fail to complete an assigned task in time or with the right number of people they are out. It allowed the students to interact with each other and be energized for the programming sessions. Flourishing and Flowering Together A visual aid and activity to help create a sense of interconnectedness within the residence halls while still maintaining individual identities the flourishing flower was created. Each hall was asked to come together before H.E.R.O. Training and decorate their own flower petal. At training, each petal was placed around the center of ARH and NRHH. Together ARH, NRHH, and the hall associations created a beautiful and wide shining symbol of unity. “I think we will definitely have a fantastic group … within the hall governments this year, and I would like to think that, in part, HERO Training helped prepare them for what lies ahead in the academic year.” ~ Myranda Burnett

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Positional Break-out Sessions

Introduction Have you ever tried to make s’mores before you knew how to make fire? Probably not, to have such a delicious creation you first require the basic tool of fire. Unfortunately student leaders who try to host events, pass legislation, or make any changes within their residence halls often try to make s’mores without fire. Positional training was designed to teach student leaders the basics of their positions so that they are able to go out and create the residence hall experiences they dream up without having to figure out the system as they go. Positions within the residence halls can be broken down into six general areas of focus. These areas are presidents and vice-presidents, marketing and PR, senators, secretaries, programming and finance. Because H.E.R.O. training is, first and foremost, an opportunity to teach residence leaders how to do their jobs to the best of their abilities, this portion of H.E.R.O. training was the longest, with each class lasting 50 minutes. People with Funny Wigs Presenters: Sean Ryan, Arlene Freudenberg, and Danielle Hoskins Often a linchpin in moving a residence hall government beyond survival mode the presidents’ presentation was designed to equip with an introduction to skills necessary to thrive. Information included running a meeting, organization, conflict resolution and, often one of the most important aspects, networking with other presidents. It is often necessary to reach out to someone experiencing similar challenges to discover a solution. This session provided this along with skills introduction. The Go Getters Presenters: Sarah Campanella and Hannah Graber PR does not stand for piranha; it stands for public relations. When turning a surviving program/ initiative into a thriving advertising and publicity are a must have. This role in residence hall government is the crucial link to let residents across campus know what is going on in the residence halls. With the do’s and do not’s, plus a few examples, PR positions were asked to create a sample event advertisements. Successful Secretarial Survival Skills Presenters: Myranda Burnett and Jienian Zhang Teaching the basic organizational skills required by secretaries. While PR lets the rest of the residence hall world know what is going on, it is the secretary who keeps the rest of ARH and NRHH apprised to what is going on within the organization. This session focused on teaching the executive secretaries in the hall governments about their duties, and giving them tips on how to effectively handle the job. Money! Presenters: Stav Comay and Jessica Chostner Surviving in the real world is impossible without a little help from the financial department. Without efficient and effective money managers residence hall governments would soon find themselves without a means to survive let alone thrive. Financial chair positional training worked to teach students.

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The Party People Presenters: Kevin Booth and David Ternier Creating a jungle out of a Multi-Purpose Room or a Casino Night in the student union, Iron chef competitions with microwaves and custom pillow competitions, these are all programs which programmers have put on in the last year. The programing session introduced student leaders to types of programs, steps in planning, as well as some generic programs to run in a pinch or as a first event, to get their feet wet. Voters Presenters: Andy Kutcher, Brian Park and Sean Carruthers An introduction to parliamentary procedure and general procedures during Senate meetings introduced senators to what they should expect during the coming year. The introduction was designed to bring create senators who were able to thrive much quicker than if introductions had to be made at early meetings. The first senate meetings quickly fell into discussion and voting, with little time spent staring at the

table or looking around in confusion. Senators are thriving and not surviving. Advising with Love Presenter: Ryan McFadden In this session, advisors and RA co-advisors learned and discussed ways to incorporate the Five Love Languages by Dr. Gary Chapman. The love languages are ways to show appreciation and praises to individuals. For the advisors, they discussed how to understand their love languages, ways to incorporate with their student leaders, and continue to perform them throughout the year.

Lunch

Lunches were provided through University Dining. Students were asked to use a meal swipe to preorder meals which were then delivered to the Currier Multi-Purpose Room. Lunch was a time for hall associations to come together and talk about what they had learned, what they would like to accomplish as a hall in the coming year, and to bond as a group. This was a time to regroup and reenergize before beginning the interest breakout sessions.

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Interest Breakout Sessions

Introduction While positional training is essential to give students the tools to survive, interest breakouts help give student leaders the ability to take their skills beyond survival and start taking their halls to the next level of success. Breakout sessions have, in the past, comprised of two round table sessions, each an hour, plus an informational session, also an hour. This format found students sneaking out and falling asleep. Thus, to help H.E.R.O. training survive, round table sessions were removed, interest sessions were expanded, divided into two sessions, and cut back to 30 minutes. This change saw students engaged, energized and excited to take their knowledge back to their residence halls. OTM’s/NRHH Presenters: Myranda Burnett and Arlene Freudenberg Part of what makes NRHH a strong organization is its pillar of recognition. To give student an introduction to NRHH as well a step-by-step procedure for filling out OTM’s (Of the Months), NRHH monthly recognition award. This session was well received with enthusiasm. OTM submission has increased as a result of this program. Campus Resources Presented by Sean Ryan and Stav Comay While positional information is important, student leaders cannot thrive without their support network. To help teach students learn the resources available to them on campus ARH, board members introduced them to resources ranging from where to get inexpensive pizza, the RAIN website, and a comprehensive introduction to professional and Residence Life staff. When turning surviving into thriving, it is often about whom one knows rather than what one knows. Campus Voice Presented by David Ternier, Jessica Chostner, and Sarah Campanella Campus voce was an in-depth break down of the structure within each residence hall. When transforming from a survivor into a thriver it is important to know how to get your voice herd and how others can do the same. Communication Styles Presented by Andy Kutcher Communication styles are as vital to effective leadership as the type of programing a leader chooses to put o, as well as the amount of funding available to students. Knowledge of one’s communication style allows a leader to accomplish these tasks and so much more. It also helps students understands the how to complete tasks efficiently. To help students accomplish this end, they filled out a self-assessment, discussed their results , and how they relate to others. Apartment Living Presented by Elizabeth Martinez, Hall Coordinator for Parklawn Residence Hall The University of Iowa has a growing population of students living in apartment style residence halls, either as returning or transfer students. This session was designed to equip students with the resources necessary to address the unique set of challenges in apartment style living. Elizabeth discussed passive 9

programing, such as newsletters, as well as a variety of programs which have been successful at Parklawn and in similar residence halls. Saturday’s in Service Presented by Ariel Li and Brian Park Another integral part of what NRHH stands for Saturday’s in Service is a one day service event which occurs monthly. This session introduced student leaders to the one day event dedicated to helping local non-profit, as well as its dedication to improving the Iowa City area. Becoming more than a survivor is about knowing how to help others, this session provided a unique opportunity to introduce leaders to Saturday’s in Service. Diversity Presented by Kevin Booth and Alandis Johnson, Hall Coordinator for Quadrangle Residence Hall Diversity is an important topic with increasing prominence on The University of Iowa campus. To help introduce student leader to the impacts of stereotypes and the importance of tolerance, Alandis and Kevin used notecards with labels on them and handed them out to each student. Students were not allowed to look at their label and had to determine what their stereotype was based on how others reacted to the. The exercise provoked active discussion.

diversity of our delegation.

Conferences Presented by Sean Carruthers and Raghav Anantharaju This session introduced leaders to conferences; a unique opportunity for residence hall leaders to cast a wide net and become an even stronger and thriving community. Sean and Raghav introduced students to what conferences entail and what both MACURH and NACURH can do for them. As a direct result of this presentation three of our current delegates applied and increased the campus location

Love Languages Presented by Andy Kutcher and Ryan McFadden To determine which language of love spoke strongest to each leader, they completed a short survey. The five love languages are words of affirmation, physical touch, quality of time, gifts and acts of service. Leaders than discussed what their love language meant to them and how they wanted others to “show them the love.” The five love languages help students to better show appreciation and to be able to better articulate how others can show them appreciation.

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Wrap up

Leaders were brought back together one last time after breakout sessions. ARH Executive Director, Andy Kutcher gave closing remarks. After one final roll call, Andy gave praise to all of the board members, professional staff and hall government leaders who had put so much into the day. As a final wrap up, former ARH Executive Director and current RA in Mayflower Hall, Mark Schwenker, gave a closing presentation to all those present. Mark discussed a brief recent history of ARH and NRHH, recent accomplishments made by ARH and NRHH, and his journey through residence life at The University of Iowa. When Mark was finished, residence hall leaders took a group picture and were then dismissed. ARH and NRHH were able to quickly tear down and reset all of the rooms used for training

day. Spirits were high at the end of the day and the event was considered a great improvement from previous trainings.

Feedback

Feedback from the event was discussed by ARH during their board meeting the following week. Feedback was collected through a method called “STOP, CONTINUE, GO.” STOP feedback remarks are things which ARH thought was done poorly and should be removed or drastically reevaluated for next year’s training session. CONTINUE feedback remarks are things which were done this year which ARH members though were done well and should be continued. GO feedback remarks are things which ARH members thought should be added or adjusted for next year’s training. [what we are going to do about it next year] 11

STOP  Sack Lunches: the atmosphere of the multipurpose room was a little chaotic as Hall Associations looked for a spot to claim.  To limit agitation due to limited food and seating options it is proposed that next year’s lunch break be held in Burge Private Dining. This would allow for the full selection of daily food options as well as more traditional seating arrangements. 

Location: Tech connection problems due to location and amount of AV equipment available led to some events starting late.  To limit agitation due to limited food and seating options it is proposed that next year’s lunch break be held in Burge Private Dining. This would allow for the full selection of daily food options as well as more traditional seating arrangements. Check out: Hall Association Executives checked in through an efficient check in process as they entered. Check out, however was lost in the shuffle. Many executives left directly after the picture was taken but, before ARH/ NRHH board members were able to man the checkout table. 

Continue

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 Binders: Durability of binders and the accessibility of the information it contained, most notably the master calendar and The Student Leader’s Manual, were well received by new executives and exuberantly by returners.  In the future it is proposed that more position specific information is added and that an electronic copy be made readily available through ARH Ships and Sailors: This Ice breaker was a smash hit. The interactive and quick paced format quickly got executives excited and engaged.  In the future it is proposed that ARH and NRHH introduce more icebreakers that engage executives in a non-traditional icebreaker format. MACURH Application: Applications were filled out during presentations and turned in at the end of the day. As a direct result of applications being included three of our current MACURH delegates applied. T-Shirts: The hall united color and campus design created a sense of unity at H.E.R.O. training and can still be seen across campus on a daily basis.  Theme: The Survivor theme was pulled through into presentations and created as sense of unity between programs. This theme is also being used in current and future ARH events. This creates a sense of continuity in the year.  It is proposed that a theme is selected for future years, beginning at H.E.R.O. Training and continued throughout the academic year.  Time and Date: The time and date of H.E.R.O. Training allowed sufficient time for halls to complete elections, as well as allotting time for a meeting before H.E.R.O. Training. A morning to early evening session on a nonfootball Sunday allowed executives to complete normal Sunday routines. Students were also not pulled away by the all important Hawkeye Football Team.

GO 

More time Leeway: The schedule was tight and many presenters requested more time to get set up. 12

Passing the Torch One of the goals of ARH and NRHH this year is to increase collaboration. While this, we hope, manifests between residence halls, for the most part, this SASLT bid is an extension of the same desire. The University of Iowa wishes to collaborate with the MACURH community to improve residence hall executive training through self-reflection and the scrutiny from other schools, as well as any feedback which results from the process. We hope that our presentation will be a reflection of this desire.

The Presentation The University of Iowa’s presentation of H.E.R.O. Training 2011 in a conference would encompass the following sections through a power point presentation. The power point would include relevant information, student stories, and photographs of events and students discussed. The focus of the presentation would be on the challenges faced in presenting this program, The goals of The University of Iowa for H.E.R.O. Training, the steps taken in order to create H.E.R.O. Training and how they address the goals and challenges of the university of Iowa, the success of the event, measured in the accomplishment of our goals, as well as what we hope to change in the future. The University of Iowa hopes this presentation will last 10 to 15 minutes and will provide information which allows other schools to both help us improve our training but also the opportunity to learn from our experiences. The University of Iowa ARH and NRHH would also desire to complete their presentation with a Q and A session to allow for increased collaboration and scrutiny from other MACURH schools.

Challenges While The University of Iowa may not host what is considered the most elaborate fall training session ever it is a module which effectively deals with the challenges faced at the university. 

Big ten – While proudly the smallest of the big ten schools, The University of Iowa hosts over 5500 students in their 11 residence halls each year. The size of our residence halls poses a challenge simply through the number of students we serve. Each year that number grows and so does demand for the services of ARH and NRHH

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Football - The University of Iowa is a huge football school; this means that we are limited to weekends without a football game or risk having only a portion of students attend. Ever increasing incoming classes – The University of Iowa is proud to be experiencing increased demand for residence hall space due to increasing first year classes. This means, however, that in the first weeks of classes a portion of our students are often in expanded housing and later move into a permanent housing. This transition period can leave students unsure of how to become involved, as they do not know where they will be living in the coming weeks. As the university continues to expand so does this category of students; with both growing needs and growing knowledge. For these reasons we believe that this medium for training allows for a great 13

training experience as it both allows us to expand our selections for new types of housing as well as an increasing diversity within our halls and student population. 

High rate of turnover – The University of Iowa is experiencing a change which continues to push us toward new solutions, a high turnover rate of students in halls, as well as an increasing demand for alternative style residence halls from students who wish to return after their first year in the halls. Enthusiasm for residence hall leadership is often predicated on knowledge of what can be accomplished within the residence halls. While first year students bring new ideas, it does also often take time to introduce them to the transformative power of their positions. For this reason we believe that the duration of our program is suited to the needs and desires of green Hall Association Executives.

The Goals The University of Iowa ARH and NRHH hoped to introduce their goals for the year to hall executives. Two of the areas of greatest focus at H.E.R.O. Training were collaboration across campus and increased personal development for student leaders. These goals are further outlined above.

ARH and NRHH also wished to foster a specific kind of environment on the day of the event. ARH and NRHH worked to create a welcoming environment which allowed both hall executives from the same hall as well as other halls to get to know one another in a friendly, non-judgmental environment. ARH and NRHH wished to present programs from both students and professional staff which encouraged the greatest learning and growing environment for hall executives. ARH and NRHH wished to keep students engaged for the entirety of training and to have hall executives leave with a positive and energized impression

The process An overview of the bid will be provided as out lined in this bid. This part of the presentation would also include in depth sections on how this might be applied to other schools and how H.E.R.O. training compares to similar training at other institutions.

Successes The University of Iowa ARH and NRHH would hope to present a section during this presentation on the changes and transformations which can be observed as a direct result of H.E.R.O. Training. These changes would be projected into the future at The University of Iowa. Successes would also be discussed in relation to potential problems on other campuses and how other might learn from Iowa’s experiences. These success may include but are not limited to: 

Student testimonials

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Increases in Committee applications/involvement

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Increased collaboration between halls

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Increased number of applications to MACURH 2011

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Increased engagement in weekly senate meetings

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Increased participation in ARH/NRHH events

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Increased awareness of ARH/NRHH 14

Things to Adjust The final pre-prepared portion of our presentation would include a self evaluation of the event. This final section would focus on things which ARH/NRHH would like to change for future events. Again, this section would also discuss how the challenges we faced and did not quite meet could help other campuses improve their fall hall executive training. Some of the topics which would be discussed our outlined above in the body of this bid.

Q and A While preparation for a post presentation Q and A session may be taken for granted, The University of Iowa believes that this is where the most two way collaboration occurs in the SALT bid. For this reason ARH and NRHH presenters will work to be as knowledgeable in both our training and those of other campuses as possible so as to be able to efficiently answer questions.

Handouts In an effort to continue to go green The University of Iowa would not be passing out any printed material during a presentation. If schools would like more information about a specific aspect of this bid or any program at The University of Iowa they are encouraged to contact either our NCC, Hannah Johnson, or our NRHH CC, Sean Carruthers. Their contact information is listed below. Information available includes, but is not limited to: 

Detailed Itinerary for the day

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Detailed time line for planning

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Detailed outlines and power points, where available, of any program presented/

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Detailed Budget

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Outline of presentation for MACUR. (Individuals with disabilities or those who just like having an outline on the day of our encouraged to contact The University of Iowa and an outline will be provided, if any specific adjustments need to be made, just let us know.)

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Written testimonials of hall executives/ ARH/NRHH Board of Directors or professional staff.

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If there is something you would like to see which is not listed here please feel free to contact either Hannah or Sean.

Hannah Johnson ARH National Communications Coordinator,

Sean M. Carruthers\ NRHH Communications Coordinator

B44 Burge Iowa City IA, 52242 Cell Phone. 651-315-9987

B44 Burge Iowa City IA, 52242 Cell: 319.594.5898 E-Mail [email protected]

E-Mail [email protected] 15

H.E.R.O. Training Schedule Sunday, September 25, 2011 AGENDA: 10:00a.m. Intro (15 min) in MPR: -ARH/NRHH Board -What is ARH? And NRHH? 10:15 a.m. Ice Breaker (15 min) in MPR: -Ships and Sailors 10:30 a.m. Positional Training (50 min): -Programmers: Kevin and David in North Lounge -Senators: Andy, Brian, and Sean C. in MPR -Finance: Stav and Jessica in ITC -President: Sean, Danielle, and Arlene in Ecklund Lounge -Secretaries: Myranda and Jienian in Conference Room -Marketing/PR: Sarah and Hannah G. in Green Room 11:30 a.m. Presentations start at in Currier MPR: -Res Life Homecoming Committee (30 mins) 12 p.m. - 12:25 p.m. Lunch Break 5 min. passing area 12:30 p.m. – 1:00 p.m. Focus Areas 1 (30 mins) -NRHH/OTMs: Arlene and Myranda in Green Room -Campus Resources: Sean and Stav in ITC -Campus Voice: David, Jess, and Sarah in North Lounge -Communication Style: Scott W. and Andy in MPR -Apartment/Suite Living: Elizabeth Martinez and Brian Park in Conference Room 5 min passing area 1:05 p.m. – 1:35 p.m. Focus Areas 2 (30 mins) -Community Service (Saturdays in Services): Ariel and Brian in MPR -Diversity: Kevin, Jienian, and Alandis in Ecklund Lounge -Conferences: Sean C, Hannah J. Raghav (?) in Green Room -Academic Initiatives/Faculty Programming: Danielle in North Lounge -Love Languages: Ryan McFadden and Andy Kutcher in Conference Room 1:40 p.m. WA Game (20 mins) 2:00 p.m. Closing remarks/ Puzzle Banner: Mark Schwenker (10 mins)

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The University of Iowa would like to thank MACURH and its member schools for this opportunity to present this program at MACURH 2011. The university takes great pride in developing student leaders within the residence halls and student life. The University of Iowa hopes to continue growing and become an example of excellence in student leadership training. Again we would like to thank you all for the consideration for the prestigious award of SALT, the Student Award for Leadership Training, at MACURH 2011. R-O-C-K! You Rock! You Rock! Love, The University of Iowa 17

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