UPDATED 06/05/17
Updating your EFT/ERA – Provider Web Portal Quick Guide We will use the EFT/ERA information from revalidation or enrollment, but if your EFT/ERA information has changed since your enrollment, you’ll need to update.
1. Login to Provider Web Portal 2. Click EFT/ERA Enrollment link
Note: You only need to complete an EFT or ERA Enrollment Application if your EFT/ERA information has changed since enrollment or revalidation.
3. Click EFT Enrollment Application link or ERA Enrollment Application link
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4. Click Continue Important: You will get paper checks for two weeks after submitting an EFT change, so make sure your mailing and billing address are up to date before submitting an EFT change.
5. Complete all required fields and click Continue
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6. Attach either a voided check or a bank letter Bank letter must be dated within the past 6 months.
Click Continue.
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7. Sign the Agreement Type your name into the signature box and click Review.
Print a copy for your records and then click Submit.
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Create a password and answer the challenge questions, then press Submit. You will need this password to check the status of your EFT/ERA application.
Record your EFT/ERA Application Tracking Number, you will need it to check the status of your EFT/ERA application. Your new EFT or ERA information should go into effect within two weeks. If you changed your EFT information, you will receive paper checks for the next two weeks.
Note: If you changed your EFT information, you will receive paper checks for the next two weeks.
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Need More Help? Other Provider Web Portal Quick Guides: Aid Code and Benefit Plan Acronyms Are you Billing from the Correct Account? Copy, Adjust, or Void a Claim Delegates Delegate Access Definitions Pulling your 835 – linking to your own TPID Pulling your Remittance Advice (RA) Provider Maintenance Reading your Remittance Advice (RA) Updating your EFT/ERA Information Validating a Trading Partner ID (TPID) Verifying Member Eligibility, including: ● Managed Care Assignments ● Primary Care Provider ● Medicare Coverage ● Member Co-pay amounts Web Portal Registration
Provider Web Portal – Frequently Asked Questions (FAQs) Please visit our Provider Web Portal information page at: Colorado.gov/HCPF/web-portal
Provider Web Portal – Recorded Webinars Click the links below to access the recorded webinars: Session #1
Access the new Portal, Portal Registration, Log in, My Profile, Manage Accounts (including delegates)
Session #2
Provider Maintenance (including updates and affiliations), EFT/ERA Enrollment, Disenroll
Session #3
Member Information and Eligibility Verification
Session #4
Remittance Advice (RA), Search Payment History, Search for Accounts Receivable Records, Make a Payment
Session #5
Notify Me, Alerts, Secure Correspondence
Session #6
Files Exchange, Resources
Session #7
Search & Submit CMS 1500, UB-04, Emergency Dental Claims, Prior Authorizations (Nursing Facility PETI PARs only) Page 6 of 7
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Bridge
PROVIDER WEB PORTAL QUICK GUIDE
Bridge training for Community Centered Boards (CCBs) only
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