Technology & Telecommunications in Direct to Patient Care Health Informatics Tri-State Summit University of Southern Indiana January 29th, 2014

Agenda • Introduction & Audience Representation • Setting a Premise • Technology Tools • Telecommunications as a Delivery System • Direct to Patient Programs

Introduction & Audience • Who are we? • Clinicians • Health Informatics Practitioners • Technologists (non-clinical)

• What do we know? • Technology User Sampling • Telecommunications User Sampling

Setting a Premise 1. Focus on the Patient, as a consumer, a user, and in the home environment. 2. New definitions to derive new meaning. 3. It’s all commercially viable. 4. Technology, as a tool. 5. Telecommunications, as a delivery method. 6. It’s the Program, not the Product. • Collaborative roles.

Technology Tools – Social Media

• From Marketing industry, Social Media drives the fastest, least expensive form of adoption. Source: Tsai, Eric. “When to adopt social media for your business”. http://www.designdamage.com/when-to-adopt-social-media-for-your-business/#comments. 2009.

Technology Tools – Social Media Patient Adoption Path 1. Demographic • Device

• • • • • • •

Content Application Operating System Device Delivery Demographic Usage

• Operating System • Delivery

2. Content • Application • True App • Social Media

3. Usage • Behavior Change • Outcomes

Technology – Commercially Viable • Current Technologies in the Market

Source: Consulting Graphic.

Technology – Usage • Top 5 Smartphone OS, Shipments & Market Share, 1Q 2013 (Units in Millions) Operating System Android

1Q13 Market Share

1Q12 Shipment Volume

1Q12 Market Share

Year over Year Change

162.1

75.0%

90.3

59.1%

79.5%

37.4

17.3%

35.1

23.0%

6.6%

Windows Phone

7.0

3.2%

3.0

2.0%

133.3%

BlackBerry OS

6.3

2.9%

9.7

6.4%

-35.1%

Linux

2.1

1.0%

3.6

2.4%

-41.7%

Symbian

1.2

0.6%

10.4

6.8%

-88.5%

Others

0.1

0.0%

0.6

0.4%

-83.3%

216.2

100.0%

152.7

100.0%

41.6%

iOS

Total

• •

1Q13 Shipment Volume

Device – Smartphone, 55% penetration of US population Operating System – Android, iOS Source: International Data Corporation. “Worldwide Quarterly Mobile Phone Tracker Report”. http://www.idc.com/getdoc.jsp?containerId=prUS24108913. 2013.

Telecommunications • A nod to engineering & evolution

Source: Freznel, Lou. “The Evolution of LTE” http://electronicdesign.com/content/evolution-lte 2013.

Telco Delivery System • Mobile Wireless Competition • Tier 1 Carriers: AT&T, Verizon, Sprint, T-mobile • Federal Communications Commission • More devices in use than population of US

• Fixed Broadband Competition • Carriers: AT&T, Comcast, Time Warner, etc.

• Demographic • Usage • 34% of adults live in wireless only households • 500 Megabytes of data consumed per month per user

Source: Federal Communications Commission. “Mobile Wireless Competition Report 16th Annual”. http://www.fcc.gov/reports/mobile-wireless-competition-report-16th-annual 2013.

Technology + Telecommunications – Product Lab • Protocols – Data Transfer • Continua Health Alliance • WiFi, Cellular, Bluetooth, Zigbee, GPS, GPRS

• Interfaces – Automation, Access, Accuracy • Patient Acceptance, Delivery & Use

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