MKOMBOZI COMMERCIAL BANK PLC

VACANCY ANNOUNCEMENT Mkombozi Commercial Bank Plc is a fully fledged Commercial Bank established in 2009. The Bank has set base in Dar es Salaam, Morogoro, Moshi, Mwanza and Bukoba. The Bank is inviting suitable applicants to assist the Bank to fulfil its ambition of growing fast and expand its banking business operations across the country. BANCH MANAGER - 1 POST

Installation and configuration of clients Desktops and Laptops.

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Conversant with Anti –Money Laundering act.

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Minimal on-site technical support.

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Possession of a proven customer services skills.

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Perform any other duties as may be assigned.

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Responsible for planning and execution of the Bank’s short and long term plans at the Branch level. Reports to - Director of banking operations.

Holders of Degree/Advanced Diploma in either Computer Science; Engineering or Information Technology or related from recognized institution

Strategic execution and resource generation Enhance the image of the Bank in the public through provision of satisfactory customer services.

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Generate new business via sales promotions, marketing and customer visits (current/potential).

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Mobilize deposits as per the Bank’s quarterly plans.

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Grow Loan portfolio both in size and quality as per the Bank’s quarterly/annual plans.

Financial Management

CREDIT OFFICER - 1 POST Job Description Responsible for building up and maintain a substantial and high quality loan portfolio as per the bank’s quarterly and annual targets.

Work experience At least 2 years of work experience in working with Team Viewer; Windows 7, Windows 8 and Windows 10; Active Directory and MSSQL and MS Exchange in a reputable organization. Experience in banking sector will be an added advantage.

Duties and responsibilities

Work experience Experience in banking business will be an added advantage.

Qualifications

Job Description

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Reports to Branch Supervisor – Credit Supervisor Duties and responsibilities

DATABASE ADMINISTRATOR - 1 POST

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To scrutinise loan applications, to review feasibility reports and prepare appraisal reports and accompanying memorandum for action of by relevant loan sanctioning authority.

A professional Database Administrator (DBA) will keep the database up and running smoothly 24/7. The goal is to provide a seamless flow of information throughout the company, considering both backend data structure and frontend accessibility for end-users.

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To maintain borrower’s files and ensure that all pre-disbursement conditions are fulfilled.

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To carry out regular follow up visits to projects and supervise their implementation.

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To formulate and initiate action and loan recoveries.

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To follow up progress of on-going bank financed project/business monitoring.

Job Description

Reports to ICT – Manager. Duties and responsibilities.

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Prepare and recommend quarterly/annual budgets and estimates of the Branch.

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Build database systems of high availability and quality depending on each end user’s specialized role.

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Control expenditure/costs of the Branch within approved budget limits.

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To provide a checklist for business/project monitoring.

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Design and implement database in accordance to end users information needs and views.

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Processing credit proposals received from Branches and submitting them with recommendations to the concerned higher authorities.

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Define users and enable data distribution to the right user, in appropriate format and in a timely manner.

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Perform any other duties as may be assigned.

and

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Use high-speed transaction recovery techniques and backup data.

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Prepare and submit internal, regulatory and statutory reports of the Branch.

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Minimize database downtime and manage parameters to provide fast query responses.

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Ensure security of the Branch premises and assets is maintained at high standards in liaison with other units with security maintenance responsibilities.

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Provide proactive and reactive data management support and training to users.

Review work performance of staff and recommend their development and welfare in line with the Bank’s business objectives and policies.

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Determine, enforce and document database policies, procedures and standards.

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Perform tests and evaluations regularly to ensure data security, privacy and integrity.

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Monitor database performance, implement changes and apply new patches and versions when required.

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Manage cash/liquidity of the Branch.

Management and Operations. ·

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Prepare and recommend quarterly/annual operational plans of the Branch.

business

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Ensure full compliance of internal policies, procedures and statutory and regulations.

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Ensure availability of optimal work environment at the Branch.

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Perform any other duties as may be assigned.

Leadership and Team building ·

Provide mentoring program to   the new and existing staff to implement strategic plans of the Bank at branch level.

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Ensure high degree of staff work morale and engagement.

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Establish positive employee-employee relationships and employeeemployer relationship at the Branch level.

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Provide strategic guidance towards learning and growth of the Branch staff.

Qualifications ·

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Holders of Degree/Advanced Diploma in Banking and Finance, Economics, Commerce, Business administration, public administration or related. Possession of a Master degree will be an added advantage.

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Qualifications ·

Must possess a proven credit management and loan appraisal skills

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Must be conversant with prudential regulations.

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Must be conversant with microfinance principles and practises.

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Must possess a proven customer services skills.

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Must possess a proven Leadership skills.

Work experience At least five years of work experience in banking business with at least three years of experience in a similar position in a reputable financial Institution(s).

Holders of Degree/Advanced Diploma in either Computer Science; Engineering or Information Technology or related from recognized institution.

Work experience

To assist other members of the team as and when necessary in the delivery of ICT projects, maintaining and supporting ICT systems, solutions and services across the Bank.

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Manage set-up activities for ICT devices.

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Key stakeholder engagement on a daily basis.

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Provide routine and ad hoc reports on performance of Service Desk.

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Telephone and Remote Support.

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Maintenance of client networks.

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Possession of a proven Customer Services Skills.

Work experience Working experience in a banking business will be an added advantage. LOAN OFFICER –SOLIDARITY GROUP LENDING - 3 POSTS Job Description Responsible for recruitment and training of clients as per the banks laid down policies and procedures during registration, loan applications, appraisal, loan disbursement and recovery. Reports to - Branch Supervisor –Solidarity Group Lending Duties and responsibilities

Preparation of portfolio monthly and Quarterly reports.

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Answer enquiries concerning loan balances, penalties and credit standing of customers.

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Keep records of arrears (behind in payments) and prepare routine letters or make telephone calls requesting payment.

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Make recommendations to the Credit Supervisor about the likelihood of recovering loans and whether legal action will be required.

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Prepare reports on credit ratings of customers.

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Relocates, identifies, seeks contact with defaulters and reminds them of their obligations towards the bank and/or discusses with them how to serve the outstanding loan. This shall involve a re-analysis of the defaulter’s financial status followed by a comprehensive agreement with the customer on a rescheduled repayment plan.

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Properly classifies all loans under his/her control and informs Head of Credit of necessary provisions every month;

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Performs daily, weekly, monthly loan accounting work, as required for off-balance sheet loans (written off);

Job Description

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Compiles all required periodic recovery returns for the Branch;

Responsible for effective and efficient customer service delivery and ensuring that customers are assisted at all times with both cash and noncash transactions as per the required turnaround time.

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To ensure strict and continuous follow-up of his/her outstanding portfolio by checking the daily up-dated arrears list;

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To ensure that records of all loans paid off are properly filed away and securities are delivered to legitimate owners.

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Perform any other duties as may be assigned.

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Proven working experience as a Database administrator.

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Hands-on experience with database standards and end user applications.

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Excellent knowledge of data backup, recovery, security, integrity and SQL.

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Familiarity with database design, documentation and coding.

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Previous experience with DBA case tools (frontend/backend) and third party tools.

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Familiarity with programming languages API.

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Problem solving skills and ability to think algorithmically.

BANK TELLER 5 POSTS

Duties and responsibilities

Log, monitor and track all incidents and service requests into the call tracking system.

Conversant with Credit Risk management skills.

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Desirable Skills and Knowledge

Duties and responsibilities

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Managing loan portfolio to ensure that the portfolio at risk is very small.

Reports to – Branch Accountant.

Provide Tier 1 support to address all queries.

Desirable Skills and Knowledge.

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Reports to – ICT Manager

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Holders of Degree/Advanced Diploma in, Banking and Finance, Economics, Commerce, Business Administration, Public Administration or related.

Administering group loans application, appraisal and disbursement.

ICT HELP DESK OFFICER - 1 POST Job Description

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At least two years of work experience in working with Team Viewer; Windows 7, Windows 8 and Windows 10; Active Directory and MSSQL and MS Exchange in a reputable organization. Experience in banking sector will be an added advantage.

Desirable Skills and Knowledge. ·

Perform any other duties as may be assigned.

Qualifications

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Attending customers with courtesy and integrity when receiving deposits and paying withdrawals according to the laid down bank procedures and regulatory requirements.

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Perform any other duties as may be assigned.

Qualifications ·

Holders of Degree/Advanced Diploma in, Banking and Finance, Economics, Commerce, Business Administration, Public Administration or related.

Qualifications ·

Holders of Degree/Advanced Diploma in, Banking and Finance, Economics, Commerce, Business Administration, Public Administration or related.

Desirable Skills and Knowledge. ·

Proven fundamentals skills of telling duties for banks and financial Institutions.

Continues on Next Page ...

MKOMBOZI COMMERCIAL BANK PLC

VACANCY ANNOUNCEMENT Continued from previous Page ... Desirable Skills and Knowledge. ·

Conversant with fundamentals skills of Solidarity Group Lending.

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Possession of a proven Customer Services skills.

Work experience

Desirable Skills and Knowledge.

Qualifications ·

Holders of Degree/Advanced Diploma in, Banking and Finance, Business Administration, Public Administration or related.

Desirable Skills and Knowledge.

Experience in Solidarity group lending will be added advantage.

CUSTOMER SERVICE OFFICER - 3 POST

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Conversant with Anti –Money Laundering act.

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Possession of a proven Customer services skills.

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Possess of a proven Sales, Marketing and Business development skills.

Job Description

Work experience

Assist in branch business growth through provision of satisfactory desk customer services.

Experience in banking operations will be an added advantage.

Reports to -Customer Service Supervisors. Main Duties and Responsibilities

Job Description ·

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Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries. Handle and resolve customer complaints.

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Manage customers’ accounts.

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Keep records of customer interactions and transactions.

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Comply with KYC and AML Regulations.

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Ensure customer information is kept confidential and only released to the right persons.

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Adhere to all control measures (checks, dual control) in respect of cheque book library, fixed deposit receipts, ATM Cards, controlled stationery, destruction of security documents etc.

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Execute flagging of lost cards, stop payments and other instructions promptly.

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Ensure customer mandates are always kept up to date.

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Ensure customer information and signatures are up-to-date promptly in the system.

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Perform any other duties as may be assigned.

Reports to - Operations Supervisor.

Possess of a proven effective communications skills.

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Conversant with payment systems.

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Conversant with ATM & Back Office Operations

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Conversant with Anti –Money Laundering act.

Work experience Experience in banking operations will be an added advantage.

GENERAL REQUIREMENTS FOR APPLICANTS OF ALL POSTS

BANK OPERATIONS OFFICER-2 POSTS



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Letter of Job application.

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Copies of academic Certificates.

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Curriculum vitae enclosing details of work experience, skills and with postal and telephone contacts of three non-relative referees.

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Clean record of personal/work Integrity and non-criminal conviction.

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Applicants must be a self-motivated person who can work under tight time frames with minimal supervision.

Main duties and responsibilities ·

To conduct reconciliation for ATM suspense accounts.

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To conduct reconciliation for western union and post their respective transaction.

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Applicants must be Fluent in English & Swahili with excellent verbal and written communication skills.

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To process and dispatch Cheque books.

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Ability to present results with computer aided tools with excellent writ­ten communication skills.

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To process and dispatch Savings ID cards.

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To input TISS transfers.

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To conduct reconciliation for Interbank accounts.

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To follow up clearance of branch long outstanding suspense accounts; and

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Perform any other duties as may be assigned.

Qualifications ·

Holders of Degree/Advanced Diploma in, Banking and Finance, Business Administration, Public Administration or related.

REMUNERATION Very attractive and competitive salary will be given to the successful candidates. MODE OF APPLICATION All applications should reach the undersigned before 1700hrs on 29th March 2018. Only successful candidates will be contacted. Managing Director Mkombozi Commercial Bank Plc P.O.Box 38448, DAR ES SALAAM, TANZANIA Email: [email protected]

VACANCY ANNOUCEMENT.pdf

Page 1 of 2. MKOMBOZI COMMERCIAL BANK PLC. VACANCY ANNOUNCEMENT. Mkombozi Commercial Bank Plc is a fully fledged Commercial Bank. established in 2009. The Bank has set base in Dar es Salaam, Morogoro,. Moshi, Mwanza and Bukoba. The Bank is inviting suitable applicants to assist. the Bank to fulfil ...

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