Future-proofing acquisitions costs: A case for resource segmentation
Linda Van Keuren, MLA, AHIP
Associate Director for Resources and Access Management
Background Why?
Process
Lessons along the way Benefits
Dahlgren Memorial Library Graduate Health and Life Sciences Research Library for Georgetown University Medical Center Primary Patron Group – approximately 6,500 FTE Students, faculty, clinicians and researchers in the School of Medicine,
Graduate School of Nursing ,
Biomedical Graduate Research Organization, Lombardi Cancer Center and
MedStar Georgetown University Hospital
Open to all Georgetown affiliates 24/7/365
Resources 99.9% electronic resources Journals: 6,528 online, electronic journals 33% coverage back to v.1 [ earliest is 1812] 51% of the titles indexed in MEDLINE 50% of titles in major health sciences databases 15% are true open access Books: 6,000 print and 4,500 online Databases: 135 Clinical Point-of-Care tools: 22
Primary Patron Group
Georgetown University
GUMC
MedStar Health System
Pre- segmentation Acquisitions Just in case, ubiquitous access for 16,500 Georgetown FTE, 24/7/365
Georgetown University
GUMC and walk in users
MedStar Health System
Why Segment?
Financial stewardship Identity management Better usage data
Collection management Branding opportunities
Considerations Method to segment
Institutional approval
No one disenfranchised Minimally disruptive
Gradual implementation
Passing “grade” on internal auditing process
Solution OpenAthens from Eduserv
Worked seamlessly with existing Georgetown identity management systems Available from long time vendor partner Hosted – no server maintenance
Widely accepted by resource vendors/publishers Statistics with demographics
Process Creation of a working group
Determine best method for access (IP vs login) Identification of core user groups
Resource configuration within OpenAthens
Resource configuration with resource vendors Testing
Update finding tools
Along the way….
Communicate frequently Expect the unexpected
Plan for the worst – hope for the best Manage expectations
How it works
User clicks on Resource link (with OpenAthens URL prefix) and enters in network credentials
OpenAthens sends request to Georgetown internal processes which passes back an attribute of Medical Center affilated or not affiliated
Affiliates can access the resource Non-affiliates see a denial message
How it works
Where we stand now Selected library resources segmented Walk in use encouraged
ILL available when walk in use not practical Granular statistics on a quarterly basis No complaints
Comprehensive list of Medical Center users
Post-segmentation Acquisitions Ubiquitous access for 6,500 FTE, 24/7/365 Walk in access for 16,500 Georgetown FTE, 24/7/365
Georgetown University
GUMC and walk in users
MedStar Health System
Next Steps Finish segmentation
Fine tune the details
New affiliated user groups Turn-away message Statistics
Re-negotiation
Benefits
Enhances library as a place Priority access for primary patron group Strengthened partnerships Branding and linking Improved communication with resource primary users Additional security – less “excessive use” Big deals Budget protection Data driven acquisitions and collection management
Questions?
Acknowledgements Dean Jett McCann, Director, Dahlgren Memorial Library and Senior Associate Dean for Knowledge Management Brandon Hudson, Executive Assistant, Dahlgren Memorial Library Georgetown University Information Systems Department TdNet OpenAthens
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