Alex Raj

Complaint on deficiency in service of IOB, Saidapet Branch. 3 messages Alex Raj To: [email protected], [email protected]

Wed, Sep 18, 2013 at 2:03 PM

From S. Alexraj B.A.,B.L., 16/12, Ammakannamal Street, Sarathy Nagar, West Saidapet, Chennai-600015. Ph- 9600191218. To CHIEF REGIONAL MANAGER / GENERAL MANAGER, III FLOOR, IOB CENTRAL OFFICE BLDG (ANNEXE), 763, ANNA SALAI, CHENNAI - 600002. Respected Sir, On 24/08/2013 at about 11 AM to 12 AM, I went to pay fee for University of Madras in A/c no. 179101000001791. There is no token so I stand in queue after the advice of security but the said queue is for passbook entry only. So I stand in another long queue, were the teller told me a silly reason that the machine is not working, so the fee can't be payed. After I insisted he told me to ask Mr. Swaminathan, whether he can accept the fee. Finally a kind staff (North Indian) told me to stand in earliest queue (passbook queue). So I stood there for some time and then insisted him than I have been waiting for a long time for there deficiency in service. Then he discussed with someone (who might be Mr. Swaminathan) and the staff advised me (as per the instruction he received) to pay in other banks due to server problem of IOB. CCTV footage might help as evidence in these case. If IOB not not ready to accept the University of Madras fee, why did they open account for that purpose. If you are legally eligible to do it, why don't you people hang a board in front of IOB that "We don't accept the fee but accept other deposits". Here the Teller and Swaminathan have refused to provide their service to customer by telling lies and silly reasons. In the same bank and in the same branch itself other are depositing the money. And in other branches IOB accepted the deposit of fees in the same day itself. If really there is a server problem then both of them are not possible. Complaint in then regard has been already filed in Standardised Public Grievances Redressal System, Request ID: 130002179. But no redressal steps has been taken by Branch Manager. So I kindly request you to redress my complaint by taking necessary action against the person responsible for deficiency in service and to pay compensation/damages of Rs. 1000 (One Thousand) in cheque. In case of failure to do so, I have no other option redress through Banking Ombudsman / Consumer Disputes Redressal Forum in the final stage. Thanking you, Yours Truly, S. Alexraj

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Wed, Sep 18, 2013 at 2:04 PM

Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain chemrc01.iobnet.co.in by mailiob2.iobnet.co.in. [121.242.125.82]. The error that the other server returned was: 550 5.7.1 Unable to relay ----- Original message ----DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:date:message-id:subject:from:to:content-type; bh=D/0ufVPBfC/x8zxBNWjX3ZdrP6U0mGuLE1f3vSxNNVc=; b=unFHbH25zpSt8aMZj/8/ctYqDdVp3AwBcGyUdZPtljhM5h99hvIoAXSNFu2qtuW4MD MS4XC22rJpmz6GRpsNsP1yeg3JA/gYDMhySYusyfOdB2t2I4WiNeLX6NP4qpan16FUKB iyRvO/mzvTvXL76bbfTOzvtgOhskONe7Fjk290sz7Z33xEortEvKR1eYQUrBTi8DFX+m 3T9zXLzYdjWkkHKzPpjke1CrGMZsdV8AqHjFo++SSQGimNAT0wRhf7AjPFMq7gjgMtkN 4eAmGm2DTADRnIVkcBDp0xgyjTzbohKo8L5YoA+tPgxCCoInpVc42POo4RAVLkFZIu34 VXGQ== MIME-Version: 1.0 X-Received: by 10.52.229.73 with SMTP id so9mr4957468vdc.27.1379493238567; Wed, 18 Sep 2013 01:33:58 -0700 (PDT) Received: by 10.220.155.207 with HTTP; Wed, 18 Sep 2013 01:33:58 -0700 (PDT) Date: Wed, 18 Sep 2013 14:03:58 +0530 Message-ID: Subject: Complaint on deficiency in service of IOB, Saidapet Branch. From: Alex Raj To: [email protected], [email protected] Content-Type: multipart/alternative; boundary=089e0115fe0e7480f304e6a44c68 [Quoted text hidden]

Grievances Redressal System, *Request ID: 130002179*. But no redressal steps has been taken by Branch Manager.

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Mail Delivery Subsystem To: [email protected]

Wed, Sep 18, 2013 at 2:04 PM

Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain chenrc01.iobnet.co.in by mailiob2.iobnet.co.in. [121.242.125.82]. The error that the other server returned was: 550 5.7.1 Unable to relay

----- Original message ----DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:date:message-id:subject:from:to:content-type; bh=D/0ufVPBfC/x8zxBNWjX3ZdrP6U0mGuLE1f3vSxNNVc=; b=unFHbH25zpSt8aMZj/8/ctYqDdVp3AwBcGyUdZPtljhM5h99hvIoAXSNFu2qtuW4MD MS4XC22rJpmz6GRpsNsP1yeg3JA/gYDMhySYusyfOdB2t2I4WiNeLX6NP4qpan16FUKB iyRvO/mzvTvXL76bbfTOzvtgOhskONe7Fjk290sz7Z33xEortEvKR1eYQUrBTi8DFX+m 3T9zXLzYdjWkkHKzPpjke1CrGMZsdV8AqHjFo++SSQGimNAT0wRhf7AjPFMq7gjgMtkN 4eAmGm2DTADRnIVkcBDp0xgyjTzbohKo8L5YoA+tPgxCCoInpVc42POo4RAVLkFZIu34 VXGQ== MIME-Version: 1.0 X-Received: by 10.52.229.73 with SMTP id so9mr4957468vdc.27.1379493238567; Wed, 18 Sep 2013 01:33:58 -0700 (PDT) Received: by 10.220.155.207 with HTTP; Wed, 18 Sep 2013 01:33:58 -0700 (PDT) Date: Wed, 18 Sep 2013 14:03:58 +0530 Message-ID: Subject: Complaint on deficiency in service of IOB, Saidapet Branch. From: Alex Raj To: [email protected], [email protected] Content-Type: multipart/alternative; boundary=089e0115fe0e7480f304e6a44c68 [Quoted text hidden]

Grievances Redressal System, *Request ID: 130002179*. But no redressal steps has been taken by Branch Manager.

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2013-09-18 Complaint - on deficiency in service of IOB, Saidapet ...

2013-09-18 Complaint - on deficiency in service of IOB, Saidapet Branch to regmgr.pdf. 2013-09-18 Complaint - on deficiency in service of IOB, Saidapet Branch ...

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