CITIZEN'S CHARTER PROCESS NO. 1 Name of Agency Frontline Service Schedule of Availability of Service How to Avail of the Service

: : : :

DENR Community Environment and Natural Resources (CENRO) to Provincial Environment and Natural Resources (PENRO) Application for Free Patent (AGRICULTURAL) 8:00-5:00, Monday to Friday

No.

CUSTOMER ACTIVITY

DENR ACTION

(A)

(B)

[C]

1

Inquire status of the lot being applied for free patent

OFFICE/PERSON RESPONSIBLE/ LOCATION (D)

DURATION (E)

CENRO LEVEL

Verify status of land whether titled or not and/or claimed by others

Records Officer, Land Records

30 minutes

Determine Land Classification Status (whether A and D, or not)

2

File application with complete supporting documents

Geodetic Engineer, Surveys and Mapping Section

Sign and approve Certification of Status of Land

CENRO/ PENRO*

Provide to the applicant/s the following: 1. Checklist of Requirements 2. Free Patent Application Form and other prescribed forms 3. Advice on the procedures

Land Investigators/ DPLI Land Management Officer

Receive application, record, index and assign control number

DOCUMENTARY REQUIREMENTS (F)

AMOUNT OF FEES (G)

1. Any document showing identity of land (e.g. lot number, survey card, tax declaration, Deed of Sale, etc.) 2. Certified True Copy of Approved Survey Plan , Technical Description or Cadastral Map 3. Tax declaration, Proof of payment of taxes 4. Certfication from the Barangay that he is a resident in the area.

2 hours and 30 minutes

30 minutes

Records Offier, Land Investigator/ DPLI

30 minutes

Duly accomplished Free Patent Application and prescribed forms, with the following attached documents:

Page 1 of 5

1. Proof of Claims/Ownership of Land 2. Certified True Copy of Approved Survey Plan or Cadastral Map 3.Copy of technical description 4. Affidavit of two (2) disinterested persons residing in the barangay of the city or municipality where the land is located attesting that the applicant thereof has either by himself or through his predecessorsin interest, actually resided on and continuously possessed and occupied under a bonafide claim of acquisition of ownership, the subject land for at least ten (10) years 1 Hour

5.Certification from the Regional Trial Court concerned that there is no pending land registration case involving the parcel being applied for 6. Certification from LGU that the area applied for is zoned as Residential 7. Certification from CENRO that the land is A and D 8. Affidavit stating that the land is the only land applied for by the applicant. 9. Government issued ID of applicant and representative (Postal, Voter’s, GSIS, LTO, PhilHealth, Senior Citizen’s, SSS, etc.) 10. Latest photograph of land and house (preferably geo-tagged) 11. Latest photograph of the applicant and representative

Compute Fees and prepare Order of Payment

Land Investigator/ DPLI

15 minutes

Page 2 of 5

3

Pay corresponding fee and documentary stamp

Receive payment and issue Official Receipt

Credit Officer

• Application Fee (P50.00) • Documentary Stamp (P15.00 per document) 10 Minutes

•Cadastral Cost (depending on the size of the area and number of corners, etc.) Conduct investigation on the land being applied for and submit investigation report with geo-tagged photos

Preparation of Notices and letter to the barangay, municipality or city, applicant

Land Investigator/DPLI 3 days

Land Management Officer 1 day

Sign notices and letters

CENRO/PENRO* 5 minutes

Post Notices

4

Submit Proof of Posting from the Barangay, Applicant, CENRO

Prepare and process patent: • Prepare B.L. Form 700-2A

• Prepare Order of Approval and Issuance of Patent

Land Investigator/DPLI

15 Days (as required by Commonwealth Act 141: Public Land Act)

Administrative Aide

30 minutes

Staff, Patents and Deeds

30 minutes

Page 3 of 5

• Type Judicial Forms and Technical Descriptions and Prepare Indorsement to PENRO

Administrative Aide

• Verify and certify the correctness of the Technical Description

Geodetic Engineer

• Review FPA (Preliminary)

Chief, Patent and Deeds

• Review and Initial Patent and Sign Indorsement to PENRO • Transmit carpeta to PENRO

CENRO

1 hour and 30 minutes

30 minutes

30 minutes

30 minutes

Liaison Officer, Records

2 Days (depends on the location of PENRO)

Administrative Aide, PENRO

5 minutes

Chief, Patent and Deeds

1 Hour

Chief, Technical Services

30 minutes

PENRO LEVEL

• Receive the Free Patent documents • Review Free Patents documents (Final) • Review and Initial Free Patents Documents

• Sign Order of Approval, Free Patent

PENRO 5 minutes

• Assign Patent Number / Indexing

Records Officer 30 minutes

• Prepare Transmittal Letter • Sign Transmittal Letter

PENRO Staff

20 minutes

PENRO 10 minutes

Page 4 of 5

• Transmit documents to Register of Deeds

5

Records Officer

2 hours (depends on location of ROD)

Secure copy of Title at the Registry of Deeds concerned NOTE (Approving Official): If 5 Hectares Below = PENRO

If 5-10 Hectares = Regional Director If 10 Hectares Above = Secretary

*In case no CENRO in the area

Page 5 of 5

CITIZEN'S CHARTER PROCESS NO. 2 Name of Agency Frontline Service Schedule of Availability of Service How to Avail of the Service

: : : :

DENR Community Environment and Natural Resources (CENRO) Issuance of Survey Authority 8:00-5:00, Monday to Friday

No.

CUSTOMER ACTIVITY

DENR ACTION

(A)

(B)

[C]

1

Go to CENRO to secure, accomplish Receive and enter into the record and files Letter-Request Form for book the duly accomplished LetterRequest survey authority

OFFICE/PERSON RESPONSIBLE/ LOCATION (D)

DURATION (E)

Receiving Clerk

Verify status of land whether titled or not and/or claimed by others

Records Officer, Land Investigator/DPLI

Determine Land Classification status

Chief, FMS

DOCUMENTARY REQUIREMENTS (F)

AMOUNT OF FEES (G)

Duly accomplished Letter-Request Form and any document showing the identity of the land (e.g. Lot number, survey card, tax declaration, Deed of Sale, etc.)

4 hours

Provides the applicant the following: 1. Land Checklist of Requirements Investigator/DPLI 2. Survey Authority 3. Advice about the procedures 2

3

Submit the complete documentary requirements

Pay the Inspection Fee

Receive and check completeness of submitted document based on the checklist Prepare Order of Payment for Inspection fee

Accept payment and issue Official Receipt

Receiving Clerk

Survey Authority form duly signed by the applicant and private Geodetic Engineer. Proof of claims/acquisition of the property (e.g. Deed of Sale, Tax Declaration, etc.)

Chief, FMS, Chief,

Bill Collector

2 hours

Inspection Fee: P 150.00

Page 1 of 3

Assign Land Investigator/DPLI to handle the request

CENRO

Conduct field investigation and prepare Investigation Report and recommendations

Land Investigator/DPLI

Review documents/reports

Chief, LMS

Sign Survey Authority and Investigation Report

CENRO

3 days Assign control number on Survey Authority and enters into the record book

Release Survey Authority to customer

4

Receive Survey Authority

5

Conduct actual land survey

6

Submit complete Survey Returns

Clerk/Records Officer

Clerk

Depends on Private Surveyor Receive Survey Returns

Prepare Transmittal Letter to the Assistant Regional Director for Technical

Receiving Clerk

DPLI/LMO

Page 2 of 3

Sign the Transmittal Letter

CENRO

Assign and indicate Serial/Control Number in the Transmittal Letter

Clerk

Forward Transmittal Letter and Survey Returns to Regional Office

Clerk

1 Day

Page 3 of 3

CITIZEN'S CHARTER PROCESS NO. 3 Name of Agency Frontline Service Schedule of Availability of Service How to Avail of the Service

: : : :

DENR Community Environment and Natural Resources (CENRO) Issuance of Certificate of Tree Plantation Ownership (CTPO) for not more than 1,000 Hectares 8:00-5:00, Monday to Friday

No.

CUSTOMER ACTIVITY

DENR ACTION

(A)

(B)

[C]

1

Submit request and documentary requirements

Receive request and records

Pay corresponding fee

DURATION (E)

Receiving Clerk

5 minutes

CENRO

5 minutes

Assign personnel to inspect/verify the request and prepare Order of Payment

Chief, FMS

30 minutes

Issue Official Receipt

Bill Collector

15 Minutes

Give instruction to the Chief, FMS

2

OFFICE/PERSON RESPONSIBLE/ LOCATION (D)

Conduct inspection in the area

Plot coordinates on individual and control maps and prepare map

Prepare and sign report

DOCUMENTARY REQUIREMENTS (F)

AMOUNT OF FEES (G)

1. Letter Request 2. Title or Tax Declaration 3. Pictures of the site

Php 50.00

4 hours to 5 days depending on the location of inspection area and schedule of inspection Chief, Forest Eng'g & Infra Unit

1 day

Inspection/ Evaluation Team

1 day

page 1 of 2

Evaluate and review report

Prepare CTPO and initial file copy

Approve CTPO

Release CTPO to client.

3

Chief, FMS

4 hours

Chief, FMS, Chief Utilization Unit

10 minutes

CENRO

1 day

Releasing Clerk

5 minutes

Receive CTPO

page 2 of 2

CITIZEN'S CHARTER PROCESS NO. 4 Name of Agency Frontline Service

: :

Schedule of Availability of Service How to Avail of the Service

: :

DENR Community Environment and Natural Resources (CENRO) Issuance of Certificate of Verification (Cutting/Transport Non-Wood Forest Products within Private Land e.g. Bamboo, Vines, Nipa, etc.) 8:00-5:00, Monday to Friday

No.

CUSTOMER ACTIVITY

DENR ACTION

(A)

(B)

[C]

1

Submit request and documentary requirements

Receive request and documentary requirements

OFFICE/PERSON RESPONSIBLE/ LOCATION (D)

DURATION (E)

Receiving Clerk

5 minutes

CENRO

5 minutes

Chief, FMS

15 minutes

Review and assign Forest Ranger to conduct inspection

Chief, Utilization Unit

15 minutes

Conduct actual inspection of the forest products in the area and prepare Inspection Report including Order of Payment

Forest Ranger/ Utilization Unit

4 hours to 5 days depending on the location of inspection area and schedule of inspection

Chief, FMS

15 minutes

Refer to Chief, FMS

Review and evaluate request.

Review Inspection Report and sign Order of Payment

DOCUMENTARY REQUIREMENTS (F)

AMOUNT OF FEES (G)

1. Request letter 2. Photocopy of Tax Declaration or Land Title 3. Certification from the Barangay Captain

Page 1 of 2

2

Pay Certificate of Verification Fee and Oath Fee

Issue Official Receipt (O.R.)

Bill Collector/Cashier

15 minutes

Php 50.00 - Certificate of Verification Fee Php 36.00 - Oath Fee

Prepare and initial Certificate of Verification

3

Receive Certificate of Verification

Chief, FMS, Chief,

15 minutes

Approve Certificate of Verification

CENRO

15 minutes

Release Certificate of Verification

Releasing Clerk

15 minutes

Note : FMS personnel shall monitor/check the hauling of the nonwood forest products

Page 2 of 2

CITIZEN'S CHARTER PROCESS NO. 5 Name of Agency Frontline Service

: :

Schedule of Availability of Service How to Avail of the Service

: :

DENR Community Environment and Natural Resources (CENRO) Issuance of Certificate of Verification (Cutting and Transporting of Planted and Non Premium Trees within Private Land) 8:00-5:00, Monday to Friday

No.

CUSTOMER ACTIVITY

DENR ACTION

(A)

(B)

[C]

1

Submits request and documentary requirements

Receives request and documentary requirements

OFFICE/PERSON RESPONSIBLE/ LOCATION (D)

DURATION (E)

Receiving Clerk

5 minutes

CENRO

5 minutes

Chief, FMS

15 minutes

Reviews and assigns Forest Ranger to conduct inspection of trees to be cut/transported

Chief, Utilization Unit

15 minutes

Conducts actual inspection of the forest products in the area and prepares Inspection Report including Order of Payment

Forest Ranger/ Utilization Unit

4 hours to 5 days depending on the location of inspection area and schedule of inspection

Reviews Inspection Report and signs Order of Payment

Chief, FMS

15 minutes

Refers to Chief, FMS

Reviews and evaluates request

DOCUMENTARY REQUIREMENTS (F)

AMOUNT OF FEES (G)

1. Request letter 2. Photocopy of Tax Declaration or Land Title

Page 1 of 2

2

Pays Certificate of Verification Fee and Oath Fee

Issues Official Receipt (O.R.)

3

Presents OR to Utilization Unit

Prepares Certificate of Verification and Chief, FMS, chief initials Utilization Unit

15 minutes

Approves Certificate of Verification

CENRO

15 minutes

Releases Certificate of Verification

Releasing Clerk

15 minutes

4

Receives Certificate of Verification

Credit Officer

15 minutes

P50.00 - Certificate of Verification Fee

Note : FMS personnel shall monitor/check the hauling of the forest products

Page 2 of 2

CITIZEN'S CHARTER PROCESS NO. 6 Name of Agency Frontline Service Schedule of Availability of Service How to Avail of the Service

: : : :

DENR Community Environment and Natural Resources (CENRO) Application for Chainsaw Registration 8:00-5:00, Monday to Friday

No.

CUSTOMER ACTIVITY

DENR ACTION

(A)

(B)

[C]

1

Accomplish prescribed form for Chainsaw Registration

Pay to the Cashier the registration fee and forward copy of OR to the CENRO Focal Person

DURATION (E)

Receive application form and supporting CENRO Receiving documents Personnel

Prepare and sign Order of Payment

2

OFFICE/PERSON RESPONSIBLE/ LOCATION (D)

Conduct verification of supporting documents and inspection of chainsaw.

DOCUMENTARY REQUIREMENTS (F)

1. Official Receipt 2. Stencil Serial Number of Chainsaw 3. Duly accomplished Application Form 4. Detailed Specification of Chainsaw (e.g. brand, model, engine capacity, etc.)

AMOUNT OF FEES (G)

Php 500.00

CENRO Focal Person/ Chief FMS/ Forester Chief FMS/ Forester 4 Hours

Prepare and initial Certificate of Registration

3

Approve Certificate of Registration

CENRO

Record, assign control number and release Certificate of Registration

Releasing Clerk

Receive Certificate of Registration

Page 1 of 1

CITIZEN'S CHARTER PROCESS NO. 7 Name of Agency Frontline Service Schedule of Availability of Service How to Avail of the Service

: BIODIVERSITY MANAGEMENT BUREAU : Processing of CITES Permit Applications for the Import of Wildlife, including by-products and derivatives : 7:00 AM - 6:00 PM, Monday - Friday :

No.

CUSTOMER ACTIVITY

DENR ACTION

(A)

(B)

[C]

1

File application together with requirements

Receive & forward documents to Wildlife Regulation Section (WRS)

OFFICE/PERSON RESPONSIBLE/ LOCATION (D)

DURATION (E)

Records Unit

10 minutes

Evaluate documents

No

2

Receive the incomplete application

DOCUMENTARY REQUIREMENTS (F)

AMOUNT OF FEES (G)

1. Duly accomplished application form 2. Export permit/certification of origin from exporting country 3. For live specimens, Phytosanitary (for wild plants)/Veterinary Certificate (for wild animals) issued by the authorized government agency of the country of origin

CITES Officer, WRS

Documents Complete?

2 hours

Yes

Prepare Order of Payment

CITES Officer, WRS

15 minutes

Page 1 of 2

3

Pay the required fees

Receive payment and issues Official Receipt

Cashier Unit

Order of Payment

PhP 350.00

15 minutes

4

Present the original copy of the Official Receipt to WRS

Receive the original copy of Official Receipt

CITES Officer, WRS

Prepare Order of Payment

CITES Officer, WRS

Review, initial & endorse permit to the Chief, Wildlife Resources Division

Chief, WRS

Review, initial & endorse permit to the Assistant Director's Office

Chief, Wildlife Resources Division

Review, initial & forward permit to the Director’s Office

Assistant Director

5 minutes

2 hours

1 hour

1 hour

1 hour

Approve/sign permit and forward signed permit to Records Unit

Director

Affix permit number, CITES and agency seal, and date of issuance and expiry

Records Unit

1 hour

20 minutes

Release permit to the applicant 5

Records Unit

Applicant receive the original copy of CITES Import Permit

Page 2 of 2

CITIZEN'S CHARTER PROCESS NO. 8 Name of Agency Frontline Service Schedule of Availability of Service How to Avail of the Service

: BIODIVERSITY MANAGEMENT BUREAU : Processing of CITES Permit Applications for the Export/Re-export of Wildlife, including by-products and derivatives : 7:00 AM - 6:00 PM, Monday - Friday :

No.

CUSTOMER ACTIVITY

DENR ACTION

(A)

(B)

[C]

1

File application together with requirements

Receive & forward documents to Wildlife Regulation Section (WRS)

OFFICE/PERSON RESPONSIBLE/ LOCATION (D)

DURATION (E)

Records Unit

DOCUMENTARY REQUIREMENTS (F)

AMOUNT OF FEES (G)

Export 1. Duly accomplished application form 2. Inspection of wildlife by the DENR within 3 days; 3. Documents supporting the legal possession or acquisition of wildlife; 4. Bank export declaration, if for commercial purposes 5. Local Transport Permit, where applicable; 6. Phytosanitary (for wild plants) / Veterinary Certificate (for wild animals)

10 minutes

Re-Export 1. Duly accomplished application form 2. Inspection of wildlife by the DENR within 3 days; 3. CITES Import Permit issued by the DENR or other documents supporting the legal possession or acquisition of wildlife; 4. Local Transport Permit, where applicable; 5. Bank export declaration, if for commercial purposes 6. Phytosanitary (for wild plants) / Veterinary Certificate (for wild animals)

Page 1 of 3

Evaluate documents

No

Documents Complete?

2 hours

Yes

2

Receive the incomplete application Prepare Order of Payment

3

Pay the required fees

Receive payment and issue Official Receipt

CITES Officer, WRS

15 minutes

Cashier Unit

Order of Payment

15 minutes

a. Permit Fee: Commercial i. Fauna: 3% of export value ii. Flora: P300.00 1st 50 pcs., P2.00/pc for each additional piece Non-Commercial (1-2 pairs of pet, plants not exceeding 12 pcs.) P250.00 b. Inspection Fee: Commercial: P300.00 Non-Commercial: P150.00

4

Present the original copy of the Official Receipt to WRS

Receive the original copy of Official Receipt

CITES Officer, WRS

5 minutes

Page 2 of 3

Draft Export/Re-export Permit

CITES Officer, WRS

Review, initial & endorse permit to the Chief, Wildlife Resources Division

Chief, WRS

Review, initial & endorse permit to the Assistant Director's Office

Chief, Wildlife Resources Division

Review, initial & forward permit to the Director’s Office

Assistant Director

Approve/sign permit and forward signed permit to Records Unit

2 hours

1 hour

1 hour

1 hour Director 1 hour

Affix permit number, CITES and agency seals, dates of issuance and expiry

Records Unit

20 minutes Release permit to the applicant

5

Records Unit

Receive the original copy of CITES Export/Re-export Permit

Page 3 of 3

CITIZEN'S CHARTER PROCESS NO. 9 Name of Agency Frontline Service Schedule of Availability of Service How to Avail of the Service

: : : :

DENR Community Environment and Natural Resources (CENRO) to Provincial Environment and Natural Resources (PENRO) Application for Free Patent (RESIDENTIAL) 8:00-5:00, Monday to Friday

No.

CUSTOMER ACTIVITY

DENR ACTION

(A)

(B)

[C]

1

Inquire status of the lot being applied for free patent

OFFICE/PERSON RESPONSIBLE/ LOCATION (D)

DURATION (E)

Verify status of land whether titled or not and/or claimed by others

Determine Land Classification Status (whether A and D, or not)

Sign and approve Certification of Status of Land

Records Officer, Land Records

Geodetic Engineer, Surveys and Mapping Section

Receive application, record, index and assign control number

1. Any document showing identity of land (e.g. lot number, survey card, tax declaration, Deed of Sale, etc.) 2. Certified True Copy of Approved Survey Plan, Technical Description or Cadastral Map 3. Tax declaration, Proof of payment of taxes 4. Certfication from the Barangay that he is a resident in the area.

2 hours and 30 minutes

CENRO/ PENRO* 30 minutes

Provide to the applicant/s the following: Land Investigators/ 1. Checklist of Requirements DPLI 2. Free Patent Application Form and other Land Management prescribed forms Officer 3. Advice on the procedures File application with complete supporting documents

AMOUNT OF FEES (G)

CENRO LEVEL

30 Minutes

2

DOCUMENTARY REQUIREMENTS (F)

Records Offier, Land Investigator/ DPLI

30 minutes

Duly accomplished Free Patent Application and prescribed forms, with the following attached documents:

Page 1 of 4

1. Proof of Claims/Ownership of Land 2. Certified True Copy of Approved Survey Plan or Cadastral Map 3.Copy of technical description 4. Affidavit of two (2) disinterested persons residing in the barangay of the city or municipality where the land is located attesting that the applicant thereof has either by himself or through his predecessors-in interest, actually resided on and continuously possessed and occupied under a bonafide claim of acquisition of ownership, the subject land for at least ten (10) years 1 Hour

5.Certification from the Regional Trial Court concerned that there is no pending land registration case involving the parcel being applied for 6. Certification from LGU that the area applied for is zoned as Residential 7. Certification from CENRO that the land is A and D 8. Affidavit stating that the land is the only land applied for by the applicant. 9. Government issued ID of applicant and representative (Postal, Voter’s, GSIS, LTO, PhilHealth, Senior Citizen’s, SSS, etc.) 10. Latest photograph of land and house (preferably geo-tagged) 11. Latest photograph of the applicant and representative

Compute Fees and prepare Order of Payment

Land Investigator/ DPLI

15 minutes

Page 2 of 4

3

Pay corresponding fee and documentary stamp

Receive payment and issue Official Receipt

Credit Officer

• Application Fee (P50.00)

10 Minutes

Conduct investigation on the land being applied for and submit investigation report with geo-tagged photos

Preparation of Notices and letter to the barangay, municipality or city, applicant

• Documentary Stamp (P15.00 per document) •Cadastral Cost (depending on the size of the area and number of corners, etc.)

Land Investigator/DPLI 3 days

Land Management Officer 1 day

Sign notices and letters

CENRO/PENRO* 5 minutes

Post Notices

4

Submit Proof of Posting from the Barangay, Applicant, CENRO

Prepare and process patent: • Prepare B.L. Form 700-2A

• Prepare Order of Approval and Issuance of Patent

Land Investigator/DPLI

15 Days (as required by Commonwealth Act 141: Public Land Act)

Administrative Aide

30 minutes

Staff, Patents and Deeds

30 minutes

• Type Judicial Forms and Technical Descriptions and Prepare Indorsement to PENRO

Administrative Aide

• Verify and certify the correctness of the Technical Description

Geodetic Engineer

1 hour and 30 minutes

30 minutes

Page 3 of 4

• Review FPA (Preliminary)

Chief, Patent and Deeds

30 minutes

CENRO

• Review and Initial Patent and Sign Indorsement to PENRO

30 minutes

• Transmit carpeta to PENRO

Liaison Officer, Records

2 Days (depends on the location of PENRO)

PENRO LEVEL

• Receive the Free Patent documents

• Review Free Patents documents (Final)

Administrative Aide, PENRO

5 minutes

Chief, Patent and Deeds

1 Hour

Chief, Technical Services

30 minutes

• Review and Initial Free Patents Documents • Sign Order of Approval, Free Patent

PENRO 5 minutes

• Assign Patent Number / Indexing

Records Officer 30 minutes

• Prepare Transmittal Letter

PENRO Staff 20 minutes

• Sign Transmittal Letter

PENRO 10 minutes

• Transmit documents to Register of Deeds

5

Records Officer

2 hours (depends on location of ROD)

Secure copy of Title at the Registry of Deeds concerned NOTE: 1. Approving Official: PENRO 2. Maximum Area Allowed (See IRR of R.A. 10023): - 250 sq. m. - 500 sq. m. - 750 sq. m. - 1000 sq. m. 3. Time Frame for the processing and approval of Residential Free Patent is 120 working days. *In case no CENRO in the area

Page 4 of 4

CITIZEN'S CHARTER PROCESS No. 10 Name of Agencies

:

DENR Central Office DENR Regional Office Provincial Environment and Natural Resources Office (PENRO) Community Environment and Natural Resources Office (CENRO) Forest Management Bureau (FMB)

Frontline Service

:

Schedule of Availability of Service How to Avail of the Service

: :

Processing of Application for Issuance of Tree Cutting Permits/Special Tree Cutting Permits (Public places, private lands, infrastructure projects, government projects) 8:00-5:00, Monday to Friday

No.

CUSTOMER ACTIVITY

[A]

[B]

1 Submit application letter with corresponding documentary requirements to the CENRO concerned

DENR ACTION [C] Receive the application

OFFICE/PERSON RESPONSIBLE/ LOCATION [D]

DURATION [E]

Receiving Clerk

5 minutes

DOCUMENTARY REQUIREMENTS [F]

AMOUNT OF FEES [G]

1.Letter application 2. LGU Endorsement/ Certification of No Objection (Municipality and Barangay)

P 36.00 Oath Fee DAO 2004-16

3. Copy of Land Title (OCT/TCT) for Private Property 4. Photographs of trees to be removed 5. Site Development Plan and ECC for big projects Additional for IFMA: 1. Management Agreement 2. Integrated Annual Operations Plan 3. Five-year Development Plan For CBFMA: 1. Community Resource Management Framework 2. Five-year Work Plan

Conduct review on the completeness of the submitted documentary requirements and forward to CENRO if complete

Forestry Specialist I / Chief Utilization Unit 15 minutes

Page 1 of 6

Issue Order/Instruction to conduct inventory/inspection and forward to Chief, FMS

CENRO 5 minutes

Assign Inspecting Officer to conduct inventory/ inspection

Chief, FMS 10 minutes

Prepare Order of Payment

CENRO Cashier 5 minutes

Sign Order of Payment

CENRO 5 minutes

Release Order of Payment

Clerk

5 minutes

2 Receive Order of Payment

3 Pay inventory fee for planted and naturally growing trees but no payment required for less than 20 trees or if inventory will be conducted by the customer

Accept payment and issue Official Receipt

CENRO Cashier

Official Receipt 5 minutes

Conduct 100% inventory or inspection of the area Inspection Personnel, and prepare Inspection Report with geo-tagged (3-5 individuals) photos to be submitted to Chief, FMS, except those with Certificate of Tree Plantation Ownership (CTPO)

Review Inspection Report and submit recommendation to CENRO

If Inventory undertaken by 4 hours to 5 days customer: depending on the • Timber location and size of Inventory/Inspection Report the area and with Tally Sheet/Stand and schedule of Stock Table, and Pictures inspection • Tree Charting Map

P 1,200/ha Inventory Fee (100% inventory) DAO 2004-16

Chief, FMS 1 hour

Review and approve Inspection Report and sign endorsement to PENRO

CENRO 10 minutes

Page 2 of 6

PENRO Level Receive documents and forward to Chief, FMS

Review and evaluate and endorse to PENRO

Receiving Clerk

5 minutes

Chief, FMS 1 hour

Review and approve CENRO recommendation and sign endorsement to RD

PENRO 15 minutes

Regional Level Receive documents and forward to ARD for Technical Services Forward to Chief, FRCD for review and evaluation

Review documents and prepare endorsement to ARD for Technical Services

Review and sign endorsement to the RD

Receiving Clerk 5 minutes

ARD for Technical Services

Chief, FRCD 1 hour ARD for Technical Services

Review and approve endorsement to Forest Management Bureau indicating that copy to be furnished to the USEC for Field Operations

Regional Director

Release endorsement to OSEC through USEC Field Operations, CC FMB

Records Section, Regional Office

Central Office Level Receive and forward documents to OSEC

5 minutes

15 minutes

30 minutes

Records Unit Chief, Central Office

5 minutes

5 minutes

Page 3 of 6

Receive and forward documents to USEC/ASEC Field Operations

Receive and forward documents to FMB

Receive documents and forward to Director

Receiving Clerk, OSEC

Receiving Clerk, ASEC/USEC Field Operations Records Unit, FMB

5 minutes

5 minutes

5 minutes Receive documents and forward to FRMD for action

Receive documents and forward to FRMD Division Chief

Receiving Clerk, Director

5 minutes

Receiving Clerk, FRMD 5 minutes

Review and assign to Section Chief

FRMD Division Chief 10 minutes

Review and assign to Action Man/Forest

Section Chief 15 minutes

Review, evaluate and conduct data analysis and prepare Memorandum Endorsement to USEC for Field Operations with draft clearance to RD to issue tree cutting permit and forward to Section Chief

Review and forward to Division Chief

Action Man/ Forest Management Specialist 10 working days

Section Chief 15 minutes

Review and forward to Assistant Director

Division Chief 15 minutes

Review and forward to Director

Assistant Director 30 minutes

Review and sign Memorandum Endorsement to ASEC for Field Operations

Director 10 minutes

Page 4 of 6

Receive and forward to Chief of Staff for ASEC for Field Operations

Receiving Clerk

Refer to Technical Staff for review and processing

Chief of Staff

5 minutes

5 minutes Review documents and prepare and initial Memorandum with attached Clearance to Issue Permit to Cut and forward to Chief of Staff

Review and initial Memorandum and Clearance to Issue Permit to Cut and forward to ASEC for Field Operations

Technical Staff 1 hour

Chief of Staff 30 minutes

Review and sign Memorandum and initial Clearance to Issue Permit to Cut and forward to USEC for Field Operations

ASEC for Field Operations

Review and request Clearance to Issue Permit to Cut

USEC for Field Operations

Release Clearance to Issue Permit to Cut to OSEC

Receive documents

Review Clearance and forward to Secretary

Approve/Disapprove clearance to issue permit

Release to USEC Field Operations

15 minutes

Releasing Clerk, USEC for Field Operations

15 minutes

5 minutes

Receiving Clerk, OSEC

5 minutes

Technical Staff/HEA, OSEC

30 minutes

Secretary

Receiving Clerk, OSEC

*within the prescribed CSC period*

5 minutes

Page 5 of 6

Receive Clearance

Sign Clearance for RD to issue permit

Forward to FMB for releasing to concerned Region

Receive Clearance to Issue Permit to Cut and transmit to Regional Office concerned

Regional Level Receive Clearance to Issue Permit to Cut and forward to RD

Receiving Clerk, USEC Field Operations USEC for Field Operations Receiving Clerk, USEC for Field Operations

5 minutes

15 minutes

5 minutes

Records Unit, FMB 5 minutes

Records Section, Regional Office

Assign to ARD for Technical Services for preparation of Tree Cutting Permit

Regional Director

Assign to Forest Resources Conservation Division

ARD for Technical Services

Prepare Tree Cutting Permit and forward to RD for approval

ARD for Technical Services

Sign Tree Cutting Permit

Regional Director

5 minutes

10 minutes

1 hour

5 minutes Release Tree Cutting Permit to Customer copy furnished CENRO concerned

Records Section, Regional Office

5 minutes

4 Receive Tree Cutting Permit

Page 6 of 6

2015 Citizen charter update.pdf

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