BEVERLY LYNN 35 Stillwater Court Newnan, Georgia 30263
(770) 313-8480
[email protected]
PROFILE Experienced business professional with expertise in bridging the gaps between people, processes, and technology. Passionate about business soft skills and inspired to assist students in developing personal effectiveness. Strengths include teaching and leading others to improve skills, use processes, and work with technology.
EXPERIENCE Covendis Technologies • Atlanta, Georgia 2010 – 2011 OPERATIONS AND CLIENT CARE ASSOCIATE
Remote support of Vendor Management System. Trained new clients on use of software. Respond to support requests for information, issues, and reporting.
Hewlett-Packard Company (HP) • Atlanta, Georgia 1987 – 2009 BUSINESS PLANNING ANALYST
Coordinated Corporate Tax business requirements with IT systems organizations. Implemented Global Transaction Tax Solution that processed $9 B cash flow yearly.
IT GLOBAL PROGRAM MANAGER
Managed program that created and documented the processes and tools to properly allocate business unit costs for each IT service provided. Established and led the global delivery strategy and alignment of voice network services. Generated $1 M in annual support costs savings.
IT OPERATIONS MANAGER
Direct management of Call Center team supporting voice and data networks for 100+ offices. Provided training on IT Services to support personnel and US employees.
IT SUPPORT SERVICES
Provided support on voice and data networks. Provided training to clients on use of voice technologies.
Author: Beverly E Lynn, April 2012
VOLUNTEER WORK Boy Scouts of America • Newnan, Georgia 2003 - present
Cub Scout Den Leader and Assistant Cub Master (2004 – 2007) Troop Committee Member (2006 – present) Merit Badge Counselor Coordinator (2006 – present) District Camporee Director (2008 – 2010) Unit and District Commissioner (2011 – Present) Health Care Explorer Post Advisor (Learning for Life) (2011- present) Merit Badge and Cub Scout teacher, plans and teaches the following: o Citizenship in the World o Craftsman o Citizenship in the Nation o Camping o Citizenship in the Community o Computers o American Business o Personal Management o American Culture o Geocaching o American Labor o Public Speaking o Communications o Art o Geography
YMCA • Newnan, GA 2009- 2011
Assisted Volunteer Coordinator by managing documentation of volunteers. Parking and transportation services attendant.
EDUCATION University of West Georgia, Carrollton, GA MASTERS OF EDUCATION, Concentration in Business Completion expected in Spring 2013 University of Notre Dame, Baltimore, MD BACHELOR OF SCIENCE BUSINESS MANAGEMENT, Concentration in Information Technology
Author: Beverly E Lynn, April 2012
