. . . Did I already make a payment? … When was my last payment received?
… How can I view my historical invoices and payment details?
… How many invoices do I have outstanding? Google Confidential and Proprietary
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New Invoice Summary Page and Updated Billing Summary Page • We listened to feedback from you -- our monthly invoiced advertisers – and can now provide you with a comprehensive and current financial view of your AdWords account • We’re excited to introduce a new Invoice Summary page and an updated Billing Summary page in your AdWords account • The following pages detail the exciting new changes that will help you navigate through your account. • And please remember . . If you haven’t already, make sure that your finance manager / Accounts Payable department can view your billing details by ensuring they have access to your AdWords account
Google Confidential and Proprietary
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Different UI Views: “My Account” Tab vs. “Billing” Tab If your account has been migrated to the new AdWords interface, you’ll see the first view below when you log into your account, otherwise you’ll see the bottom view. New AdWords interface: Click to expand the tab sub-menu to access the Invoice and Billing Summary pages. Home Invoice summary Billing summary Budget
_____________________________________________________________________ Current interface: Click on the “My Account” tab to access the Invoice and Billing Summary pages.
Google Confidential and Proprietary
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New Invoice Summary “Amount due”
Invoice Summary “Amount due” = sum of unpaid “Invoiced costs” (costs which you have already been charged)
Google Confidential and Proprietary
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The New Invoice Summary Page displays payments, invoices and amount due
Amount due
Campaign Type icons (Note TV available in US only)
See invoice due dates and the number of days past due
See all your payments and when they were received
What you still owe
Google Confidential and Proprietary
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On the New Invoice Summary Page, you can . . . .
Download soft copies of invoices in pdf form by clicking on the Inv.#
Scan “Payment Applied Date” to see when payment was received or click it to sort by date
Click to view unpaid invoices
Click to view past due invoices
Google Confidential and Proprietary
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Updated Billing Summary “Current balance”
Billing Summary “Current balance” = sum of Invoice Summary “Amount due” + “Uninvoiced costs” (costs you have not yet been billed for)
Google Confidential and Proprietary
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On the Updated Billing Summary Page, you can . . . .
View your Amount Due and your Current Balance
Select a daily or monthly view Hide months you don’t need to see
“Payments and “Adjustments” are displayed Google Confidential and Proprietary
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On the Billing Summary Page, you can reconcile your campaign activities with certain charges
1. Click “Campaign activity” link to view details
2. Activity view displays cost per activity. For example, the 44 clicks for snow accessories cost $24.47 Google Confidential and Proprietary
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Who to contact We know you’ll have questions from time to time and we want to be sure they are answered quickly and correctly! So use this guide to ensure your questions get to the right people at Google. Contact our collections department for questions about . . . •
Unapplied payments
•
Making payments, payment status, lost/missing payments, overpayments and doublepayments
•
Clarification of a credit
•
Contact info can be found on your invoice or in the Help Center: http://adwords.google.com/support/bin/answer.py?answer=117601&hl=en_US
Use our Help Center for questions about . . . •
Campaign charges
•
Spend limit, budget, credit line, or adjustments
•
Navigating the Invoice Summary or Billing Summary pages http://adwords.google.com/support/bin/answer.py?answer=114905&hl=en_US http://adwords.google.com/support/bin/answer.py?answer=114906&hl=en_US
•
The views and functionality on each page
•
If you can’t find the answer to your question, click the “Contacting Support” link in the Help Center Google Confidential and Proprietary
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Summary We hope you like these changes to the Invoice Summary and Billing Summary pages and that they provide you with comprehensive information about your costs, invoices and payments Quick reference guide • For your future reference, we have created a condensed quick reference guide describing the changes made and steps on how to access various features • Download the quick reference guide at [link] Please give us feedback! • We welcome your feedback on how to make these pages even more useful. Please send your suggestions to us using the “Contacting Support” link in the Help Center Remember: Give Finance / AP access to your billing pages • And just a friendly reminder to please remember to give your Finance or Accounts Payable colleagues access to these billing pages in your account • This will ensure they‘ll have the information they need to keep your account's finances up to date
Who to contact ... Contact info can be found on your invoice or in the Help Center: ... the changes made and steps on how to access various features. ⢠Download ...
http://adwords.google.com/support/bin/answer.py?answer=117601&hl=en_AU ... If you can't find the answer to your question, click the âContacting Supportâ link ...
New Invoice Summary Page and Updated Billing Summary Page for Monthly Invoiced AdWords Customers. We listened to feedback from our monthly invoiced ...
1) Log into your AdWords account at https://adwords.google.com.au. 2) Click ... http://adwords.google.com/support/bin/answer.py?answer=117601&hl=en_AU.
You can find contact info on your invoice or in the Help Centre: http://adwords.google.com/support/bin/answer.py?answer=117601&hl=en_GB. Use our Help ...
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