Firmware Upgrade Instructions (D715) Note: Wrong operation can cause the device to fail to work. Please read the following information carefully before updating: 1) Backup all your files and personal data on the device, the firmware upgrade will erase all existing data. 2) Don’t disconnect the USB cable during the upgrade. 3) It is recommended that you close any other software running in the background, especially anti-virus software, to avoid interference with the firmware update. 4) Please check that the USB port and the USB cable are in working order before attempting the upgrade. Please ensure the device is turned off by pressing the “Power” button to turn off the device before updating (Note: Press and hold the “Power” button for at least 6 seconds if the device does not turn off normally). Next you need to download from our website “Batch Tool 1.7 for D715” which is the firmware update utility. Extract the folder named “BatchTool” to your computer desktop from the ZIP file. Run the file “RKBatchTool.exe” in the “BatchTool” folder, click the button “①” in this current window and choose “.img” firmware file from the popup window, click open, as shown in the picture below:
Press and hold down the “Volume +” button on the device while it is turned off; connect the device to the PC via the USB cable supplied with the device. The “Found New Hardware Wizard” window will pop up on the bottom right corner as shown below. Choose “Install from a list or specific location (Advanced)”, and then click “Next” to install the USB driver, see the picture below: NOTE: The USB port of the PC must be USB2.0, or it cannot be used to update the device.
Select “Include this location in the search”, and navigate to the following folder ‘’\BatchTool\RockusbDriver_RK3168\”. For Windows XP, 32bit Vista, 32bit Windows 7 and 32bit Windows 8, select the x86 folder. For 64bit Vista and 64bit Windows 7 and 64bit Windows 8, select the x64 folder. When the correct folder is selected for your operating system, press “OK”. The system will detect and install the driver automatically, finally click “Finish”, see the pictures as below:
Click “Continue Anyway”.
Click “Finish”.
Release the Volume + button after icon labelled “1” has turned green, see the picture below:
Then click “Restore” to start the update process. During this process lots of Information will be shown in the update status box as shown in the image below . NOTE: While the system is being updated, the device must not be operated in any way.
The system has been updated successfully when the “Upgrade Done Success <1> Fail <0>” notice appears in the status bar as shown below, and device will come to the main interface after run system. NOTE: Please don’t disconnect the USB cable during the updating process because this will cause update failure or possible system failure of the device.
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