RESIDENT HANDBOOK Our Mission Statement: Quality Housing + Convenient Services + Fair Rent = Happy Long-Term Residents.
Copyright ©2015 Group 15 Real Estate. The content in these materials are the property of Group 15 Real Estate and are protected by copyright and other intellectual property laws. No part of these materials may be reproduced, distributed, or used in any way without a license agreement or other written consent of Group 15 Real Estate permitting such use. All rights reserved. To report violations, please email
[email protected] or call 704.215.4961.
Group 15 Real Estate, Resident Handbook
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CONTENTS I.
WELCOME! GETTING STARTED a. b. c. d. e. f.
II.
Web Portal Keys and Locks Moving In Wall Hangings Rental Payments Vehicles
page 4 page 5
page 6
MAINTENANCE a. Submitting Maintenance Requests b. Tracking Maintenance Requests c. EMERGENCY Maintenance Requests d. Right of Entry and Pets e. Air Filters f. Light Bulbs g. Lawn Care h. Pest Extermination i. Circuit Breakers j. Clogged Plumbing Systems k. Water Leaks l. Pilot Lights m. Broken Doors, Windows and Screens n. Appliances o. Garbage Disposal p. Fireplace and Woodstove q. Grills and Fire Pits r. Portable Heaters s. Locked Out?
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page 7
page 8
page 9
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III.
IV.
t. Preventing Frozen Pipes u. Mold and Mildew
page 10
MOVING OUT AND SECURITY DEPOSIT REFUND
page 11
a. b. c. d. e.
page 12
Giving Notice Move-out Date Utilities Move-Out Inspection Security Deposit Refund
BUYING A HOME
APPENDICES
Sample Lease Agreement Sample Lead Based Paint Addendum for homes built in 1978 or older Sample Move-In Inspection Form Cleaning Requirements for Move-Out Condition Sample Move-out Inspection (first 3 of 11 pages)
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WELCOME! Congratulations on your new home. Thank you for choosing Group 15 Real Estate as your property management company. We want your stay with our firm to be a pleasant experience. This handbook will help establish a professional relationship between us. As a professional property management company, we have obligations to you, as the resident, and to the owner of the home. This handbook, as part of your lease, outlines your responsibilities to us and the home. Please read it carefully. We are available to answer your questions and to provide quality service. The best way to reach us is contact your assigned property manager. Please keep his or her name and contact information handy. Your property manager is available Monday through Friday from 9a – 5p and if you send an email or leave a voicemail you can expect to receive a response by the end of the following business day. Property Manager Name: Property Manager Email: Property Manager Phone: Office Hours: Company Phone: Emergency Phone: Email: Mailing Address: Physical Address:
By Appointment Only 704.215.4961 855.559.5525 – CONSULT EMERGENCY SECTION BELOW
[email protected] PO Box 5422, Charlotte, NC 28299 516 E. 15th Street, Suite 10C, Charlotte, NC 28206
This handbook is for you. In the excitement of moving, we often forget all of the instructions and requirements of the rental agreement. This handbook was written to be used as a reference for you. Place it where you can easily find it. Before calling the office, see if the answer you seek is in this handbook. If you find something missing you think would be helpful to others, please notify your property manager. We are always looking for additional ways to serve you and other residents. We strive for excellence in all that we do, but we also understand that mistakes or misunderstandings can happen from time to time. As a reminder, the lease states that we will not talk poorly of each other, especially on the internet, but instead we will talk to each other and give one another the opportunity to make things right with one another, inasmuch as is possible. If you ever think we have made a mistake that needs to be corrected, please just let your property manager know and we will work hard to correct the situation and make your stay in your home as comfortable as possible. Please also remember that you are not to attempt to contact the Landlord directly and any such attempt to do so will result in a $200.00 fine. Group 15 Real Estate, Resident Handbook
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I. GETTING STARTED a. Web Portal: Once leasing is complete, you will be provided login instructions to the resident web portal on our website: www.group15realestate.com, where you also have the ability to: i. Pay your rent and fees ii. Make maintenance requests and other communications with our office iii. Access your lease and other documents iv. View your lease terms and ledger v. Provide a Notice to Vacate b. Keys and Locks: For your security, Group 15 Real Estate changed the locks prior to occupancy. It is very important in our ability to provide the best and fastest services that we also maintain a key to your home. As such, you are prohibited from adding locks to, changing, or in any way altering locks installed on the doors of the Premises without written permission from Group 15 Real Estate. If you change the locks, you will be charged labor and material and fined $100.00. c. Moving In: Please familiarize yourself with the lease pertaining the move-in process, especially: i. Put utilities in your name ii. All required items before gaining occupancy iii. Three business day period prior to occupancy, unless making other arrangements iv. Move-in inspection form and process d. Wall Hangings: Please familiarize yourself with the lease pertaining alterations, especially: i. You MAY use picture hangers / hooks to hang items on the wall, but limited to NO MORE than two holes per wall. If you are unclear what a picture hanger / hook is, please ask. ii. You MAY NOT paint, mark, use nails, screws, molly bolts, toggle bolts, wall anchors, or otherwise deface the walls or other surfaces. iii. Do NOT fill holes with spackle or other compound when you vacate. iv. Do NOT paint spots where holes or pictures were hanging as this “freckles” the walls. v. You may be charged for excessive number of holes or large holes due to anything other than picture hangers / hooks. e. Rental Payments: You have four convenient options to pay the rent. i. Web Portal: Log into your web portal and provide a bank routing and account number to pay your rent anytime 24/7; you may also use this method to setup auto-pay. ii. Mail: Mail a check made out to Group 15 Real Estate to PO Box 5422, Charlotte, NC 28299. Please clearly indicate your property address on or with the check. iii. Local Store: We will provide you a barcode to take to your local 7-Eleven or other partner stores and pay with cash. For store locations and more information, see our partner provider www.paynearme.com. Paying this method will automatically come with tracking and a receipt. This option is only available if your rent is $1500 per month or less. Group 15 Real Estate, Resident Handbook
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iv. Dropbox: You may drop a check (no cash) into our secure dropbox at our office, located to the right of the entry door to the building from the back parking lot on Caldwell Street. Please put your check in an envelope and clearly indicate your property address. v. Office Front Desk? Our office is open by appointment only, so if you want to hand deliver your rent, you will need to place it in the dropbox mentioned above. vi. How we apply funds: If your ledger has more due than just the current month’s rent, then we apply the received funds in the following order: (1) outstanding invoices and applicable fees; (2) late fees; (3) past due rent; then (4) current month’s rent. f. Vehicles: You and your guests may park only in designated areas and not on the grass or sidewalk. Keep driveways free of oil and grease. Do not keep inoperable or unlicensed vehicles on the Premises. If you live in a multi-family community, you and your guests may not work on motor vehicles in the parking lot of the complex.
II. MAINTENANCE a. Submitting Maintenance Requests: All maintenance requests must be submitted in writing on your Resident Web Portal; this is the easiest, fastest and most efficient method. If you are unable to access a computer or mobile device that has internet access, you may also write your request and either mail it to PO Box 5422, Charlotte, NC 28299 or deliver it to the dropbox at our office, located to the right of the entry door to the building from the back parking lot on Caldwell Street. If mailing or hand delivering, please clearly indicate your name and property address. We are unable to take any maintenance requests over the phone. When submitting a maintenance request, be as specific and descriptive as possible; for example, include model numbers for appliances or describe which bathroom has the problem. DO NOT HIRE REPAIR PEOPLE ON YOUR OWN; YOU WILL PAY THE BILL IF YOU DO. b. Tracking Maintenance Requests: i. Response Time: Once you have submitted a request on your Resident Web Portal, you can expect a response within 48 hours, depending on the severity of the request. If it is taking longer than 48 hours, it is because we need to coordinate directly with the owner of the property and it is taking longer than normal; we appreciate your patience. ii. Tracking the Request: Check the status by logging into your Resident Web Portal and viewing the Process Status. iii. Have Questions? If after checking the status of the maintenance request, you still have questions, click on New Conversation, submit your question and we will respond by the end of the following business day.
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c. EMERGENCY Maintenance Requests: True emergency requests are items that absolutely cannot wait until the next business day and we try to send someone outside of business hours. There are many items where you may prefer someone come out after-hours, but it just may not be possible or prudent to do so. Rest assured, we treat you the same way we want to be treated; the reality is many issues do not make sense to send someone even to our own homes after-hours and we, too, wait until the next business day. ONLY CALL THE EMERGENCY PHONE AFTER 5PM AND BEFORE 9AM FOR A TRUE EMERGENCY AS DESCRIBED HERE: i. Fire Emergency or Gas Leak: Call 911 ii. Lack of operable locks on all doors leading to the outside iii. Broken windows or lack of operable locks on all windows on the ground level iv. Lack of at least ONE operable toilet v. Excessive standing water, sewage backup, or flooding problems. vi. Anything that will cause damage if left unattended until the next business day. vii. Lack of Heat or Air Conditioning Policy: We are sensitive that it is uncomfortable without heat or A/C, especially with young children or elderly people in the home. We will do our best to send someone as quickly as possible, but HVAC vendors fill their schedules quickly during “Peak Season”. We treat it as an EMERGENCY in the following conditions: 1. Lack of operable heating facilities capable of heating living areas to 65°F when it is 20°F outside from Nov 1 – Mar 31. First, call the Gas Company (most likely Piedmont Natural Gas) to make sure gas is connected. 2. No air conditioning, when air conditioning is provided and when the outside temperature is above 90°F from May 1 – Aug 31. viii. No water at all? No hot water? Before calling us, please call the gas and water companies for connection issues. These are priorities, but not emergencies. ix. What are your duties during a maintenance emergency? Should you ever encounter an emergency, you must secure the problem to the best of your ability to prevent any further damage to the property until Group 15 Real Estate arrives to perform final corrective measures. For example, with a plumbing leak underneath a sink, you should turn off the water valve at the sink to prevent the leak from continuing. d. Right of Entry and Pets: Familiarize yourself with the lease pertaining right of entry, especially: i. Access Group 15 Real Estate and vendors have to make repairs or perform inspections. ii. Fees for denying access or missing appointments. That same fee will apply if you miss an appointment, need to reschedule an appointment or late for an appointment. iii. Securing any pets you may have prior to our arrival and associated fees if not done. e. Air Filters: Group 15 Real Estate may perform quarterly air filter changes. Regardless if this service is provided or not, this does not relieve your responsibility to monitor the condition of Group 15 Real Estate, Resident Handbook
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all HVAC air filters every month and clean permanent filters or replace disposable filters as needed. Damage to HVAC systems due to dirty or clogged filters are YOUR responsibility. f. Light Bulbs: At move-in all fixtures will have the proper bulbs in place. You are responsible for all bulb changes during tenancy. Do not use higher wattage bulbs than recommended to prevent fires. At move-out, all fixtures must have correct number of bulbs with correct wattages. Decorative bulbs must match. g. Lawn Care: Unless specified that lawn service is provided, you are required to care for the lawn and grounds and keep in as good condition as when you moved in; including watering, mowing, fertilizing, trimming and weeding. Additionally, i. Shrubs: Keep shrub growth away from siding, roof and eaves. ii. Trees: Report any tree growth over the roof or around fireplace chimney. iii. Hoses: Do not leave hoses connected to the outdoor faucets with water turned on when not in use. Disconnect any hoses from spigots during winter months. h. Pest Extermination: Any pest control problems must be reported within three days of occupancy. Any future infestations shall be your responsibility; with the exception when you have no direct cause; such as bats, birds, carpenter ants, termites or rodents in the wall due to a compromised house barrier, which shall be the Landlord’s responsibility. i. Circuit Breakers: A circuit breaker may appear on even if it is off. If you experience a partial power outage in the home, check the breakers. Flip completely off, then back on. Bathroom or garage and outdoor outlets are probably on a GFCI. If you lose power near a water source it is usually a tripped GFCI. These are usually located at the bathroom outlet or at the breaker box and are usually a red or yellow reset button. You will be charged if you put in a maintenance request and all that is needed is to switch a breaker on or reset a GFCI. j. Clogged Plumbing Systems: Damage or stoppage after three days of occupancy will be your responsibility unless it is a mechanical failure. You will be responsible for any clogged drains and toilets due to foreign objects, including hair. Do not throw anything into the plumbing system other than that for which it was designed; especially if you have a septic system. k. Water Leaks: Should you ever encounter a water leak, you must secure the problem to the best of your ability to prevent any further damage to the property until such time that Group 15 Real Estate arrives to perform final corrective measures. For example, with a plumbing leak underneath a sink, you should turn off the water valve at the sink to prevent the leak from continuing. You will be held responsible for any damage due to unreported water leaks.
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l. Pilot Lights: Pilot lights are normal use of the home, similar to air filters or mowing the lawn. Should any pilot light need to be lit on the furnace, water heater, gas logs or elsewhere, it is your responsibility to light or arrange for someone to do so. m. Broken Doors, Windows and Screens: Any mechanical failures, such as window not opening or door not latching shut, are the responsibility of the Landlord. Any other damage to doors, screens and windows are tenant neglect and will be your responsibility to pay for the repair. We understand you, personally, may not have caused damage and a guest, or even a stranger, caused the damage. However, it remains your responsibility to pay for the damage and then pursue the offender to compensate your expenses, if you wish. n. Appliances: If any of the following appliances are provided, please note: i. Dishwasher: Use at least weekly to prevent seals from drying out. If it appears to have no power, check for a wall switch that provides power. ii. Stove: Do not use oven-cleaner on a self-cleaning oven. iii. Refrigerator: Water filters are your responsibility to replace as needed. Vacuum the back of the refrigerator at least once every six months. iv. Washer, Dryer and hook-ups: Check hoses and washers when installing units. Check wall and floor frequently for evidence of leaks. Clean dryer vent after each use. The dryer vent hose may periodically get clogged and need to be cleaned. o. Garbage Disposal: Do not use for bones, grease, eggshells, onion skins, celery or other items which may clog; do not overload. If it stops working, check the reset button on the unit. There is also a nut that can be turned on the bottom of the unit with an allen wrench to loosen it and start it working. Check the circuit breaker. If still not working, submit a maintenance request. p. Fireplace and Woodstove: You may not use any wood burning fireplace or woodstove without first hiring a chimney sweep to evaluate and clean the fireplace and provide a receipt to Group 15 Real Estate. If you do this and then use the fireplace, you assume responsibility for understanding how to use the flu, damper and other components of the fireplace. q. Grills and Fire Pits: Do not use grills or fire pits within 10 feet (horizontally or vertically) of anything that will burn. Only burn outside in a fire pit specifically designed for that purpose. r. Portable Heaters: You may not kerosene heaters. Do not use the oven to heat your house. s. Locked Out? During normal business hours, you may try to reach your property manager or our office to see if we can schedule you to come to our office to obtain an extra key, for a fee. Remember, our office is only open, by appointment only; there is no guarantee we can meet you the same day. If we cannot meet or if it is after-hours you should consider calling a
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locksmith for access to your home. Probably the locksmith will require you show them a photo ID with your name, photo and property address to prove this is your residence. t. Preventing Frozen Pipes: When temperatures drop below 20°F outside, water pipes are at risk of freezing, which can cause expensive damage. To prevent water pipes from freezing: i. Disconnect all hoses from spigots. ii. Leave cabinet doors under sinks open overnight if on an outside wall. iii. Leave faucets located on an outside wall dripping overnight. iv. Make arrangements with friends or neighbors if will be away during winter. v. Leave heat at minimum of 50°F even if you will be gone an extended time during winter. vi. If water heater is in outside utility closet, may need to place electric space heater with it. vii. If you are on a well and there is a light bulb in the well house, make sure it is working. viii. You will be responsible for the cost to repair frozen pipes that break due to failure to follow these instructions along with any subsequent damage to the property. u. Mold and Mildew: i. Mold is everywhere. Some key points to remember: 1. Every home has mold; mold testers admit they find mold in 100% of homes tested. 2. Outdoors has two to five times more mold than inside a home. 3. Dead mildew, turns black; which does not mean it is toxic “black mold”. 4. There are over 1,000 species of mold; the toxic variety is extremely rare. 5. Read this guide from the EPA: http://www.epa.gov/mold/pdfs/moldguide.pdf ii. How you can prevent mold: 1. Clean and dust home on a regular basis. 2. Remove moisture on windows, walls, and other surfaces as soon as possible. 3. Immediately notify Group 15 Real Estate of any evidence of a water leak, excessive moisture or standing water; contain and clean up the problem prior to our arrival. 4. Immediately notify Group 15 Real Estate of any malfunction of any part of the heating, ventilation, air conditioning, plumbing, or laundry systems. 5. Immediately notify Group 15 Real Estate of any inoperable doors or windows. iii. What if you think you have mold or mildew? 1. Immediately attempt to remove any mold, mildew or similar growth with common household cleaning or anti-microbial products. Notify Group 15 Real Estate immediately if you are unsuccessful in your attempt to remove. 2. If mold remediation is required as a result of your failure to follow these instructions, you will be held responsible for the cost.
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3. If, after reading the EPA Guide, you become concerned about toxic mold, you may, at your expense, pay for a mold test and analysis and provide the results to Group 15 Real Estate. If there is an agreed upon actionable item from the test results, you will be reimbursed for your expense. Otherwise, the cost of the test will remain yours and the matter will be considered resolved.
III. MOVING OUT AND SECURITY DEPOSIT REFUND a. Giving Notice: Please familiarize yourself with the lease pertaining notice to vacate, especially Automatic Renewal for one year with a 5% rental increase if no notice given. Notice must be given at least 60 days prior to lease end date and submitted in writing via Resident Web Portal. If unable to access a computer or mobile device that has internet access, you may write your notice to vacate and mail it to PO Box 5422, Charlotte, NC 28299 or deliver to the dropbox at our office, located to right of entry door to building from the back parking lot on Caldwell Street. b. Move-out Date: Your scheduled move-out date by which you must vacate the Premises is the same as your Lease End Date. i. Vacating Sooner? If you are ready to vacate sooner, you may arrange to deliver possession to Group 15 Real Estate and we may be able to process your security deposit sooner, but you will be responsible for paying rent through your Lease End Date. ii. Vacating Later? If you need to vacate later than your Lease End Date, schedule a later date with your property manager by paying a $375.00 fee and pre-paying the per diem rent. c. Utilities: Do NOT disconnect utilities from your name. Group 15 Real Estate will schedule to put in our name no later than 3 business days after vacancy date. This 3 business day window provides time to perform move-out inspection, transfer utilities and avoiding interrupted service. You will be subject to a fine of $100.00 per disconnected service. d. Move-Out Inspection: i. Follow the specific cleaning requirements exactly and thoroughly as found on the Cleaning Requirements Form found in the appendix. ii. Group 15 Real Estate will complete the inspection within three business days of vacancy. iii. Carpets professionally cleaned by a company with truck-mounted steam equipment. iv. We are happy to refer house and carpet cleaners to you; paid by you at time of service. v. Incomplete cleaning will be completed and charged to your security deposit along with a $100.00 fee for each the house cleaner and the carpet cleaner. vi. Damages to the home will be charged to your security deposit. vii. Any costs not covered by your security deposit will be billed to you. Unpaid costs not paid by you within 30 days, will be sent to collections.
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viii. ***WE LIKE TO RETURN FULL SECURITY DEPOSITS*** All parties involved are much happier that way. Please help us return your full security deposit! e. Security Deposit Refund: i. The Security Deposit may NOT be used as the last month’s rent. This is against the law and you will end up with an eviction on your record. ii. We will process your security deposit as quickly as possible; assuming you have earned a full refund, it will be quick. We are legally allowed thirty days to allow time to work through all of our processes. iii. The following are required to earn a full refund: 1. Completed lease term and provided proper 60 days notice to vacate. 2. Return all keys, passes, and garage door openers by lease end date. You may drop them in the Group 15 Real Estate dropbox, in a clearly marked envelope. 3. Leaving the premises clean and undamaged per the cleaning requirements. 4. Having removed all debris, trash and personal property from the Premises. 5. Paid all rents and charges due. 6. Provided a forwarding address. iv. Any and all decisions how to disburse your security deposit is at the sole discretion of the Landlord, not Group 15 Real Estate. Any disagreement you have with respect to the security deposit you agree to deal directly with the Landlord at that time.
IV. BUYING A HOME: We would like to keep you as a tenant for as long as you want to be a resident. There may come a day you want to purchase your own home; we are ready to help you with that as well. Although you know us as your property manager, helping people purchase homes is one of our core businesses and we would love for you to be our next buyer! Anytime you are ready to even start thinking about buying, let us know and we can help start the process.
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Group 15 Real Estate Residential Rental Agreement Resident:
(“Tenant”)
Owner: Real Estate Management Firm: Premises:
(“Landlord”) (“Agent”)
Group 15 Real Estate
Street Address: City:
, State:
County: Initial Term:
Lease Start Date:
Monthly Rental Rate: $
, Zip Code: Lease End Date: (excluding any prorated amounts)
CERTIFIED CHECK #1 (MEMO: RENT) Initial Rent due at Lease Signing:
$
CERTIFIED CHECK #2 (MEMO: DEPOSIT) Security Deposit:
$
CERTIFIED CHECK #3 (MEMO: FEES) Total Fees Due at Lease Signing:
$
Breakdown of Check #3: Pet Fee: $_____________________; Rush Move-In Fee: $____________________ If applicable, Prorated Rent due on the 1st day of the first full month of the lease: $ Security Deposit held by Group 15 Real Estate at Hometrust Bank, 100 Queens Road, Charlotte, NC 28204 Permitted Occupants:
ADDENDA:
___ Lead Based Paint Addendum for houses built in 1978 or older.
Additional Provisions / Addenda:
_____ _____ _____ _____ Tenant understands that this lease will automatically renew year to year with an automatic 5% increase in rent, as described in detail in paragraph 20. IN CONSIDERATION of the promises contained in this Agreement, Landlord, by and through Group 15 Real Estate, hereby agrees to lease the Premises to Tenant on the following terms and conditions: 1.
Pets: Type of Pet Permitted (Enter None or Specific Type, Breed and Quantity):
a. If None Permitted: Tenant agrees not to keep or allow anywhere on or about the Premises any animals or pets of any kind, whether on a temporary basis or otherwise and whether belonging to the Tenant or anybody else, Tenant Initials: _____ _____ _____ _____
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including but not limited to dogs, cats, birds, rodents, reptiles or marine animals, unless permitted under the terms marked above. Tenant shall be subject to a fine of $150.00 per unauthorized pet upon first discovery. The fine increases by an additional $150.00 per unauthorized pet upon each additional discovery (example: second discovery is $300.00 per unauthorized pet). This fine applies for any violation of this paragraph and Tenant agrees to pay any such fine upon receipt of Group 15 Real Estate’s demand therefore. If Tenant wishes to keep the pet, upon discovery and Landlord agrees, Tenant will still be responsible to pay this fine, in addition to the $200.00 non-refundable pet fee described below. b. If Any Permitted: If any listed, Landlord agrees that Tenant shall be permitted to keep a pet of the type described above on the Premises on the following terms and conditions: (1) The Tenant shall remove any pet previously permitted within 24 hours of written notification from Group 15 Real Estate that the pet, in Group 15 Real Estate’s sole judgment, creates a nuisance or disturbance or is, in Group 15 Real Estate’s opinion, undesirable. If the pet is caused to be removed pursuant to this paragraph, Group 15 Real Estate shall not be required to refund the Pet Fee; however the Tenant shall entitled to acquire and keep another pet of the type previously authorized. (2) Tenant shall pay a nonrefundable pet fee in the amount of $200.00 per authorized pet (“Pet Fee”, to be included in the Fees Due at Lease Signing listed above) as well as an additional rent of $20.00 per month per authorized pet (to be included in the Monthly Rental Rate listed above). Tenant acknowledges that the amount of the Pet Fee is reasonable and agrees that the Group 15 Real Estate shall not be required to refund the Pet Fee in whole or in part. Tenant agrees to reimburse Landlord for any primary or secondary damages caused by any pet kept by Tenant on the Premises, whether the damage is to the Premises or to any common areas used in conjunction with them. (3) Tenant agrees to indemnify and hold Landlord and Group 15 Real Estate harmless from any liability to third parties which may result from Tenant’s keeping of such pet. c. Securing Pets for Access: If a dog is permitted, Tenant agrees to secure the dog for any visit a Group 15 Real Estate representative or contractor may need to make to the property; for example, but not limited to, an inspection or maintenance visit. If the Group 15 Real Estate Representative arrives and the dog is not secured, then the Tenant will be charged a $150.00 fine. 2. Rental Application: In the event the Tenant has submitted a Rental Application in connection with this lease, Tenant acknowledges that Group 15 Real Estate has relied upon the Application as an inducement for entering into this Lease and Tenant warrants to Group 15 Real Estate that the facts stated in the Application are true to the best of Tenant’s knowledge. If any facts stated in the Rental Application prove to be untrue, the Landlord shall have the right to terminate the tenancy and to collect from Tenant any damages resulting therefrom. 3. Possession: a. Paperwork and Monies: Prior to occupancy tenant must supply Group 15 Real Estate with the following: i. Signed Lease Agreement ii. Certified Funds for security deposit, one full month’s rent and any other applicable fees. iii. Copy of Renter’s Insurance iv. Evidence of all applicable utilities scheduled to be put in Tenant’s name. b. Move-in Date: Tenant may schedule a move-in date which is at least three (3) business days after Group 15 Real Estate has received all of the above items. This is to allow Group 15 Real Estate time to process the paperwork, monies and conduct a walk-through to ensure the property is ready for your arrival. c. Rush Move-in: Tenant may request a “Rush Move-in” to accommodate a move-in date sooner than the three business day minimum for a $150.00 fee. Accommodating this request is at the sole discretion of Group 15 Real Estate. d. Potential Delay: If the Landlord is unable to deliver possession on the Lease Start Date, rent shall abate on a daily basis until possession is granted. If possession is not granted within seven (7) days of Lease Start Date, Tenant may, by giving notice to Group 15 Real Estate, terminate this Lease, and receive refund of any deposits paid by Tenant. Group 15 Real Estate shall not be liable for damages resulting from any delay in delivery of possession of the Premises to Tenant. Tenant Initials: _____ _____ _____ _____
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4. Rent: Tenant shall pay the Rent, without notice, demand or deduction in advance, on or before 5:00pm on the 1st day of each month during the Lease term. Payments may be made as directed in the Resident Handbook. 5. Late Payment: Tenant shall pay a late payment fee of 5% of the monthly rent if any rental payment is paid after 5:00pm on the 6th day of the month or later. This late payment fee shall be due immediately without demand therefor and shall be added to and paid with the late rental payment. 6. Returned Check: Tenant agrees to pay a returned check fee of $25.00 if Tenant’s check or EFT is returned or not honored by the Tenant’s financial institution, for any reason. Group 15 Real Estate reserves the right to require payment in certified funds for all future payments upon Group 15 Real Estate’s notification of dishonored or returned transaction. Tenant will also be responsible for paying any convenience fees that were reversed when paying online. 7. Tenant Security Deposit: The Security Deposit shall be administered in accordance with the North Carolina Tenant Security Deposit Act N.C.G.S 42-50 et. seq. (or the relevant SC General Statutes). IT MAY, IN THE DISCRETION OF GROUP 15 REAL ESTATE, BE DEPOSITED IN AN INTEREST-BEARING TRUST ACCOUNT WITH THE BANK OR SAVINGS INSTITUTION NAMED ABOVE. ANY INTEREST EARNED UPON THE TENANT SECURITY DEPOSIT SHALL ACCRUE FOR THE BENEFIT OF, AND SHALL BE PAID TO, GROUP 15 REAL ESTATE. SUCH INTEREST, IF ANY, MAY BE WITHDRAWN BY GROUP 15 REAL ESTATE FROM SUCH ACCOUNT AS IT ACCRUES AS OFTEN AS IS PERMITTED BY THE TERMS OF THE ACCOUNT. a. Upon any termination of the tenancy herein created, the Landlord may deduct from the Tenant Security Deposit amounts permitted under the Tenant Security Deposit Act. If there is more than one person listed above as Tenant, Group 15 Real Estate may, in Group 15 Real Estate’s discretion, pay any balance of the Tenant Security Deposit to any such person, and the other person(s) agree to hold Group 15 Real Estate harmless for such action. If the Tenant’s address is unknown to Group 15 Real Estate, it may deduct any permitted amounts and shall then hold the balance of the Tenant Security Deposit for the Tenant’s collection for a six-month period beginning upon the termination of the tenancy and delivery of possession by the Tenant. If the Tenant fails to make demand for the balance of the Tenant Security Deposit within the six-month period, Group 15 Real Estate shall not thereafter by liable to the Tenant for a refund of the Tenant Security Deposit or any part thereof. b. If the Landlord removes Group 15 Real Estate or Group 15 Real Estate resigns, the Tenant agrees that Group 15 Real Estate may transfer any Tenant Security Deposit held by Group 15 Real Estate hereunder to the Landlord or the Landlord’s designee and thereafter notify the Tenant of such transfer and of the transferee’s name and address. The Tenant agrees that such action by Group 15 Real Estate shall relieve Group 15 Real Estate of further liability with respect to the Tenant Security Deposit. If Landlord’s interest in the Premises terminates (whether by sale, assignment, death, appointment of receiver or otherwise), Group 15 Real Estate shall transfer the Tenant Security Deposit in accordance with the provisions of North Carolina General statutes 42-54 (or the relevant SC General Statutes). c. Tenant agrees and understands that any and all decisions on how to disburse the Tenant Security Deposit upon lease termination is at the sole discretion of the Landlord, not Group 15 Real Estate. As such, Tenant disagreements that Tenant has with respect to disbursement are to be dealt directly with Landlord at that time. 8. Utilities: Tenant acknowledges that all utilities and/or services are to be paid for by the Tenant, unless the parties agree otherwise in writing. Tenant must establish and maintain all delivered utility services to the Premises including any mandated by ordinance from the Lease Start Date of this agreement through three business days past the vacancy date for the post move-out inspection period. Should any of the mandated utility services be disconnected prior to three business days past the vacancy date, Tenant will be assessed a fine of $100.00 per disconnected utility service, payable to Group 15 Real Estate. All utility services are subject to interruption, temporary termination or increase in billing or usage in connection with or for the purpose of repairs, alterations or improvements to the Premises, surrounding buildings/ common areas, or for emergency reasons. Group 15 Real Estate shall not be liable for, nor shall constitute default by Group 15 Real Estate for any such increase, interruption, or temporary termination of utility services, nor is Group 15 Real Estate responsible for availability of any utility, nor cost or fee thereof. Group 15 Real Estate may, at its option or as directed by ordinance, pay for utility services and be reimbursed by Tenant. For the purpose of this paragraph, utility services shall include but not be limited to: electricity, water, sewer, trash / waste removal and gas. Tenant agrees that it Tenant Initials: _____ _____ _____ _____
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is his sole responsibility to determine which utility services are required at the Premises prior to signing this agreement and will not hold Group 15 Real Estate liable for any such utilities which may be required but were not otherwise marketed or for any marketing mistakes with respect to a type of utility or a specific service provider. For example, Group 15 Real Estate marketed the Premises as having electric heat, when, in fact, it has gas heat. 9. Renter’s Insurance: Tenant shall be required to obtain and maintain throughout the term of the tenancy a renter’s insurance policy and is required to provide proof of insurance prior to taking occupancy. In addition to coverage for damage or loss to Tenant’s personal property in such amount as Tenant may determine, the policy shall include coverage for bodily injury and property damage for which Tenant may be liable in the amount of $300,000.00. Group 15 Real Estate agent and the Landlord shall not be liable for any damage to, or destruction or loss of, any of the Tenant’s personal property located or stored upon the Premises regardless of the cause or causes of such damage, destruction, or loss, unless such loss is attributable to the intentional acts or willful or wanton negligence of the Landlord. Should Group 15 Real Estate ever request an updated copy of the current Renter’s Insurance policy and a lapse in coverage be discovered, Tenant shall pay Group 15 Real Estate a $75 Insurance Reinstatement Fee, in addition to immediately correcting any current lapse in coverage. 10. Move-In Condition: Tenant agrees to accept the Premises in as-is condition (as of the signing of this agreement) with respect to cosmetic and aesthetic concerns, most specifically with respect to the condition of the paint, carpet, other flooring and cleanliness, and other items of this nature. Any exceptions to this must be agreed by the parties in writing prior to the signing of this lease. Group 15 Real Estate will provide Tenant with a move-in inspection form. This form should be completed within three (3) days of the Lease Start Date. Allowing the three days to pass without turning in this move-in inspection constitutes acceptance of the Premises by the Tenant in perfect condition. Tenant understands that the sole purpose of the move-in inspection form is to report and record the condition of the Premises in order to protect the Tenant Security Deposit when legally vacating the property in the future. It is not an opportunity to create a list of maintenance requests, as the Tenant has agreed to accept the Premises in as-is condition when signing this agreement. 11. Occupants: The Tenant shall not allow or permit the Premises to be occupied or used as a residence by any person other than Tenant and the Permitted Occupants. Any guest staying longer than 14 days will be considered an occupant and a violation to this Lease. Tenant will be subject to a fine of $100.00 per day for any such violation and Tenant agrees to pay any such fine upon receipt of Landlord’s demand therefor. 12. Roommate Change: During tenancy, Tenant may request to add or change one of the Permitted Occupants by submitting request in writing and paying a $75 fee to pay for document management. 13. Rules and Regulations: a. Resident Handbook: The Tenant, his family, servants, guests and agents shall comply with and abide by all the Group 15 Real Estate Resident Handbook and such future reasonable amendments to the Handbook as Group 15 Real Estate may, at Group 15 Real Estate’s discretion, from time to time, adopt governing the use and occupancy of the Premises and any common areas used in connection with the Handbook. Group 15 Real Estate reserves the right to make changes to the existing Resident Handbook and to adopt additional amendments from time to time; provided however, such changes and additions shall not alter the essential terms of this lease or any substantive rights granted hereunder and shall not become effective until thirty (30) days written notice thereof shall have been furnished to Tenant. A copy of the Residential Handbook has been provided to the Tenant and the Tenant acknowledges that he has read them. The Resident Handbook shall be deemed to be a part of this lease giving to the Landlord all rights and remedies herein provided. Resident Handbook, which shall constitute an integral part of this Agreement and in the event of conflict, terms of Handbook shall control. b. Owner Association Rules and Regulations: The Premises may be subject to regulation by an owners/condo association. Tenant is responsible for determining and requesting a copy of the association’s Rules and Regulations and abiding by those Rules and Regulations as they now exist or may be amended. If the association applies any fines to the Landlord due to Tenant’s neglect or misuse, the Tenant will be responsible to pay such fines assessed by the association, in addition to a $75 fee to Group 15 Real Estate to manage the complaint with the association.
Tenant Initials: _____ _____ _____ _____
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14. Alterations: The Tenant MAY use picture hangers / hooks to hang items on the wall, but is limited to NO MORE THAN TWO HOLES PER WALL. Tenant shall NOT paint, mark, use nails, screws, molly bolts, toggle bolts, wall anchors, or otherwise deface or alter walls, ceilings, floors, windows, cabinets, woodwork, stone, ironwork, or any other part of the Premises, decorate the Premises, change or remove any existing locks or add any additional locks, or make any alterations, additions, or improvements in, to, on or about the Premises without Group 15 Real Estate’s prior written consent and then only in a workmanlike manner using materials and contractors approved by the Landlord. All such work shall be done at the Tenant’s expense and at such times and in such manner as Group 15 Real Estate may approve, and keys for any changed or additional locks shall immediately be provided to Group 15 Real Estate. All alterations, additions, and improvements upon the Premises, made by either Group 15 Real Estate or Tenant, shall become the property of the Landlord and shall remain upon and become a part of the Premises at the end of the tenancy hereby created. 15. Tenant’s Obligations: Unless otherwise agreed upon, the Tenant shall: a. Use the Premises for residential purposes only and in a manner so as not to disturb the other tenants; b. Not use the Premises for any unlawful or immoral purposes or occupy them in such a way as to constitute a nuisance. Conduct himself and require all other persons on the Premises with his consent to conduct themselves in a reasonable manner and so as not to disturb other tenants’ peaceful enjoyment of the Premises; c. Keep the Premises, including but not limited to all plumbing fixtures, facilities and appliances, in a clean and safe condition; d. Cause no unsafe or unsanitary condition in the common areas and remainder of the Premises used by him; e. Comply with any and all obligations imposed upon tenants by applicable building and housing codes; f. Dispose of all ashes, rubbish, garbage, and other waste in a clean and safe manner and comply with all applicable ordinances concerning garbage collection, waste and other refuse; g. Use in a proper and reasonable manner all electrical, plumbing, sanitary, heating, ventilating, air conditioning, and other facilities and appliances, if any, furnished as a part of the Premises; h. Not deliberately or negligently destroy, deface, damage or remove any part of the Premises (including all facilities, appliances and fixtures) or permit any person, known or unknown to the Tenant, to do so; i. Pay the costs of all utility services to the Premises which are billed directly to the Tenant and not included as a part of the rental, including but not limited to, water, electric, telephone, and gas services; j. Not abandon or vacate the Premises during the Initial Term or any renewals or extensions thereof. Tenant shall be deemed to have abandoned or vacated the Premises if Tenant removes substantially all of his possessions from the Premises; k. No smoking permitted inside the unit. l. Tenant agrees to keep a functioning fire extinguisher at the property. m. Tenant will not put grease, potato peels, pasta or rice down the garbage disposal (if applicable) and will be responsible for the cost of any resulting repairs. n. No waterbeds or other water filled furniture are permitted. o. Tenant will be charged for any lost keys, garage doors openers, fobs, or pool passes. p. If Tenant is ever found in violation of this Agreement, such as property damage, and given the opportunity to correct it, the Tenant will be charged a fee for Group 15 Real Estate to inspect the problem to verify completion. q. Tenant agrees not to place antennas or satellite dishes without written permission from Group 15 Real Estate. 16. Landlord’s Obligations: Unless otherwise agreed upon, the Landlord shall: a. Comply with the applicable building and housing codes to the extent required by such building and housing codes; b. Make all repairs to the Premises as may be necessary to keep the Premises in a fit and habitable condition; provided, however, the Tenant shall be liable to the Landlord for any repairs necessitated by the Tenant’s intentional or negligent misuse of the Premises; c. Keep all common areas, if any, used in conjunction with the Premises in a clean and safe condition; d. Promptly repair all facilities and appliances, if any, as may be furnished by the Landlord as part of the Premises, including electrical, plumbing, sanitary, heating, ventilating, and air conditioning systems, provided that the Group Tenant Initials: _____ _____ _____ _____
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15 Real Estate, except in emergency situations, actually receives notification from the Tenant in writing of the needed repairs; and e. Within a reasonable period of time based upon the severity of the condition, repair or remedy any imminently dangerous condition on the Premises after acquiring actual knowledge or receiving notice of the condition. Notwithstanding Landlord’s repair or remedy of any imminently dangerous condition, Group 15 Real Estate may recover from Tenant the actual and reasonable costs of repairs that are the fault of Tenant. f. Tenant understands that they are renting a property from a private Landlord and that Group 15 Real Estate, as the Agent of that Landlord, has only limited decision making abilities with respect to making certain repairs and how quickly they may be made. 17. Smoke and Carbon Monoxide Alarms: Pursuant to North Carolina General Statutes 42-42 (or the relevant SC General Statutes), the Landlord shall prove operable smoke alarms, either batter operated or electrical. If the Premises has a fossil-fuel burning heater, appliance, or fireplace, or an attached garage, the Landlord shall provide and install a minimum of one operable carbon monoxide alarm per level in the Premises, either battery operated or carbon monoxide alarm. The Tenant shall notify the Group 15 Real Estate, in writing, of the need for replacement of or repairs to a smoke or carbon monoxide alarm. Group 15 Real Estate shall replace or repair the smoke or carbon monoxide alarm within 15 days of receipt of notification if Group 15 Real Estate is notified of needed replacement or repairs in writing by the Tenant. Group 15 Real Estate shall ensure that a smoke or carbon monoxide alarm is operable and in good repair at the beginning of the Initial Term of the tenancy. If Tenant does not indicate a missing smoke or carbon monoxide alarm on the provided move-in inspection form, then parties agree that it is presumed that the correct amount and type of alarms are installed at the Premises. If a missing alarm is indicated at a future date, then Group 15 Real Estate will replace at a cost to Tenant. Group 15 Real Estate shall place new batteries in any battery-operated smoke or carbon monoxide alarms at the beginning of the Initial Term of the tenancy and the Tenant shall replace the batteries as needed during the tenancy, except where the smoke alarm is tamper-resistant, 10-year lithium battery smoke alarm. 18. Right of Entry: Group 15 Real Estate hereby reserves the right to enter the Premises during reasonable hours for the purpose of (1) inspecting the Premises and the Tenant’s compliance with the terms of this lease; (2) making such repairs, alterations, improvements or additions thereto as the Group 15 Real Estate may deem appropriate; and (3) showing the Premises to prospective purchasers or tenants. Group 15 Real Estate shall also have the right to display “For Sale” or “For Rent” signage in a reasonable manner upon the Premises. Tenant acknowledges and understands that in the case of an emergency, Group 15 Real Estate and its contractors may need to enter the Premises at any hour to cause repairs to be made to preserve or prevent further damage from occurring to the Premises, and the Tenant agrees to cooperate reasonably with Group 15 Real Estate in the event of any such emergency. Specifically, a. The Tenant shall not unreasonably withhold consent to Group 15 Real Estate to enter into the dwelling unit in order to inspect the Premises, make necessary or agreed repairs, decorations, alterations, or improvements, supply necessary or agreed services, or exhibit the dwelling unit to prospective or actual purchasers, mortgagees, tenants, workmen, or contractors. b. Group 15 Real Estate may enter the dwelling unit without consent of the Tenant: c. At any time in case of emergency – prospective changes in weather conditions which pose likely danger to the premises may be considered an emergency. d. Between the hours of 8:00a and 6:00p for the purpose of providing regularly scheduled periodic services such as changing HVAC filters, providing termite, insect or pest treatment, and the like, provided that prior to entering, Group 15 Real Estate or its contractors announces intent to enter to perform services; or e. Between the hours of 8:00a and 8:00p for the purpose of providing services requested by the Tenant and that prior to entering, Group 15 Real Estate or its contractors announces intent to enter to perform services. f. Group 15 Real Estate shall not abuse the right of access or use it to harass the Tenant. Except under item (b) above, Group 15 Real Estate shall give the Tenant at least 24 hours notification of its intent to enter and may enter only at reasonable times.
Tenant Initials: _____ _____ _____ _____
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g. Group 15 Real Estate has no other right to access to the Premises except as provided under applicable law in the event, for example, of Tenant’s abandonment of the Premises or termination of this Lease. h. If Tenant refuses or obstructs access in any of the above conditions, including Air Filter service, Tenant shall pay Group 15 Real Estate $150.00. Obstruction includes, but is not limited to, Tenant changing locks and not providing keys to Group 15 Real Estate, storm or screen door being locked, unsecured pet on the Premises, Tenant verbally denying access or requesting that Group 15 Real Estate vacate the Premises. i. Group 15 Real Estate has the right to take pictures of the Premises during any entry for the purposes of documenting the condition of the Premises. 19. Air Filters: Group 15 Real Estate may perform quarterly air filter changes. However, regardless if this service is provided with this property or not, this does not relieve the responsibility of Tenant to monitor the condition of all HVAC air filters on the Premises every month and clean permanent filters or replace disposable filters as needed. Damage to HVAC systems due to dirty or clogged filters are the responsibility of the tenant. 20. Renewal: Either Group 15 Real Estate or Tenant may terminate the tenancy at the expiration of the initial term by giving written notice to the other at least 60 days prior to the expiration date of the initial term. The Tenant is to provide such notice through their portal on the Group 15 Real Estate website. If neither party notifies the other of its intent to terminate then the tenancy shall automatically renew/extend for one (1) year under the terms and conditions provided in this Lease. In the event of a renewal or extension, rent shall increase on the Lease End Date and each subsequent anniversary date the greater of 5% of the current rental rate (including any pet rent, if applicable) or a fixed sum as per notice delivered to Tenant no later than 60 days prior to the Lease End Date. Tenant acknowledges and agrees that a $75.00 lease renewal fee will be charged at each long-term renewal for administrative and processing costs. a. Month-to-Month: The Tenant and Group 15 Real Estate may agree to a month to month lease by agreeing to such in writing. Should this agreement be made, the Rent will increase by 15% of the current rate and Tenant would pay a $100.00 per month fee, in addition to the 15% rent increase, for every month that the lease is month-tomonth. Tenant or Group 15 Real Estate must still provide 60 days notice to terminate the lease. 21. Early Termination: In the event Tenant desires to terminate the Tenancy prior to the end of its term then, in effect, Tenant acknowledges and understands that Group 15 Real Estate will use reasonable efforts to re-rent the Premises, but that the Tenant shall remain responsible for the performance of all the Tenant’s obligations under this Agreement until such time as Group 15 Real Estate may be able to re-rent the Premises, unless Group 15 Real Estate and the Tenant agree otherwise in writing. Provided Tenant is not in default hereunder at the time of giving notice, has strictly complied with all of the provisions of this Lease, is current with all rent and fees due Group 15 Real Estate, Tenant may terminate this Lease before the expiration date by: a. Giving Group 15 Real Estate written notice of requested Vacancy Date. b. Paying $375.00 Early Termination Fee to Group 15 Real Estate. c. Paying a Marketing Fee equal to one month’s rent to Group 15 Real Estate. d. Cooperate with Group 15 Real Estate to keep the property clean and presentable and to accommodate showings from prospective tenants. e. Remains responsible for the property, in all that this Lease includes, past the Vacancy Date and through the Lease Start Date from a new tenant and new lease. Including, but not limited to: i. Paying all Rents due. ii. Maintaining utilities and services at the property in the Tenant’s name. iii. Maintaining the lawn and outside of the Premises. iv. Maintaining the security of and cleanliness of the Premises inside and outside. f. Tenant will remain subject to normal move-out inspections and processes as outlined in this Lease and in the Resident Handbook. g. Tenant may NOT use the Tenant Security Deposit to pay the last month’s rent or any other relevant fees. 22. Holding Over: Should Group 15 Real Estate give notice of nonrenewal or lease termination or Tenant give notice and fail to vacate the Property at the agreed upon day and time or leave substantial personal property thereupon such Tenant Initials: _____ _____ _____ _____
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that would prevent Group 15 Real Estate from fully retaking possession Tenant agrees to pay a fee of $375.00 in addition to per diem rent using the current rental rate as the basis for its calculation. 23. Damages: Tenant shall be responsible for all damage, defacement, or removal of any property inside a dwelling unit in the Tenant’s exclusive control unless the damage, defacement or removal was due to ordinary wear and tear, acts of the Landlord or Group 15 Real Estate, defective products supplied or repairs authorized by the Landlord, acts of third parties not invitees of the Tenant, or natural forces. Tenants agrees to pay Group 15 Real Estate for the cost of repairing any damage for which Tenant is responsible upon receipt of Group 15 Real Estate’s demand therefor, and to pay the Rent during the period the Premises may not be habitable as a result of any such damage. Such damage may include but is not limited to window panes or screens damaged by Tenant, filthy ovens, refrigerators, kitchen floors, cabinets or bathrooms, drink stains on carpet, and unauthorized paint colors. 24. Tenant’s Breach: a. Events Constituting Breach: It shall constitute a breach of this Agreement if Tenant fails to: i. Pay the full amount of rent herein reserved as and when it shall become due hereunder; or ii. Perform any other promise, duty or obligation herein agreed to by him or imposed upon him by law and such failure shall continue for a period of five (5) days from the Group 15 Real Estate provides Tenant with written notice of such failure. iii. In either of such events and as often as either of them may occur, Group 15 Real Estate, in addition to all other rights and remedies provided by law, may, at its option and with or without notice to Tenant, either terminate this lease or terminate the Tenant’s right to possession of the Premises without terminating this lease. b. Landlord’s Right to Possession: Regardless of whether Group 15 Real Estate terminates this lease or only terminates the Tenant’s right of possession without terminating this lease, Group 15 Real Estate shall be immediately entitled to possession of the Premises and the Tenant shall peacefully surrender possession of the Premises to Group 15 Real Estate immediately upon Group 15 Real Estate’s demand. In the event Tenant shall fail or refuse to surrender possession of the Premises, Group 15 Real Estate shall, in compliance with Article 2A of Chapter 42 of the General Statutes of North Carolina (or the applicable South Carolina General Statutes), reenter and retake possession of the Premises only through a summary ejectment proceeding. c. Summary Ejectment Fees: If a summary ejectment proceeding is instituted against Tenant, in addition to any court costs, attorney fees, and past-due rent, Tenant shall be responsible for paying Group 15 Real Estate the relevant Complaint-Filing Fee (5% of monthly rental rate), Court Appearance Fee (10% of monthly rental rate) or Second Trial Fee (12% of monthly rental rate) in accordance with NC General Statutes 42-46 (or the relevant SC General Statutes). d. Reinstatement Fee: If Group 15 Real Estate is awarded possession via summary ejectment court order, Tenant may request to reinstate their lease and maintain possession of the Premises by paying a $175 Reinstatement Fee in addition to paying the entire balance of their account due at that time. All such fees at that point must be paid with certified funds. e. Acceptance of Partial Rent: Tenant acknowledges and understands Group 15 Real Estate’s acceptance of partial rent or partial housing subsidy will not waive Tenant’s breach of this Agreement or limit Group 15 Real Estate’s right to evict Tenant through summary ejectment proceeding, whether filed before or after Group 15 Real Estate’s acceptance of any such partial or partial housing subsidy. f. Termination of Lease: In the event Group 15 Real Estate terminates this lease, all further rights and duties hereunder shall terminate and Group 15 Real Estate shall be entitled to collect from Tenant all accrued but unpaid rents and any damages resulting from the Tenant’s breach, including but not limited to damages for Tenant’s continued occupancy of the Premises following the Landlord’s termination. g. Termination of Tenant’s Right of Possession: In the event Group 15 Real Estate terminates the Tenant’s right of possession without terminating this lease, Tenant shall remain liable for the full performance of all the covenants hereof, and Group 15 Real Estate shall use reasonable efforts to re-let the Premises on Tenant’s behalf. Any such Tenant Initials: _____ _____ _____ _____
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rentals reserved from such re-letting shall be applied first to the costs of re-letting the Premises and then to the rentals due hereunder. In the event the rentals from such re-letting are insufficient to pay the rentals due hereunder in full, Tenant shall be liable to Group 15 Real Estate for any deficiency. In the event Group 15 Real Estate institutes a legal action against the Tenant to enforce the lease or to recover any sums due hereunder, Tenant agrees to pay Group 15 Real Estate reasonable attorney’s fees in addition to all other damages. 25. Landlord’s Default; Limitation of Remedies and Damages: Until the Tenant notifies Group 15 Real Estate in writing of an alleged default and affords the Landlord a reasonable time within which to cure, no default by the Landlord in the performance of any of the promises or obligations herein agreed to by him or imposed upon him by law shall constitute a material breach of this lease and the Tenant shall have no right to terminate this lease for any such default or suspend his performance hereunder. In no event and regardless of their duration shall any defective condition of or failure to repair, maintain, or provide any area, fixture or facility used in connection with recreation or recreational activities, including but not limited to swimming pools, club houses, and tennis courts, constitute a material breach of this lease and the Tenant shall have no right to terminate this lease or to suspend his performance hereunder. In any legal action instituted by the Tenant against the Landlord, the Tenant’s damages shall be limited to the difference, if any, between the rent reserved in this lease and the reasonable rental value of the Premises, taking into account the Landlord’s breach or breaches, and, in no event, except in the case of the Landlord’s willful or wanton negligence, shall the Tenant collect any consequential or secondary damages resulting from the breach or breaches, including but not limited to the following items: damage or destruction of furniture or other personal property of any kind located in or about the Premises, moving expenses, storage expenses, alternative interim housing expenses, and expense of locating and procuring alternative housing. 26. Bankruptcy: If any bankruptcy or insolvency proceedings are filed by or against the Tenant or if Tenant makes any assignment for the benefit of creditors, Group 15 Real Estate may, at its option, immediately terminate this Tenancy, and reenter and repossess the Premises, subject to the provisions of the Bankruptcy Code (11 USC Section 101, et. seq.) and the order of any court having jurisdiction thereunder. 27. Indemnification: Tenant agrees to indemnify and hold harmless Group 15 Real Estate against any and all injuries, damages, losses, suits and claims against Landlord and/or Group 15 Real Estate arising out of or related to: (a) Tenant’s failure to fulfill any condition of this Lease; (b) any damage or injury happening in or to the Premises or to any improvements thereon as a result of the acts or omissions of Tenant or Tenant’s family members, invitees or licensees; (c) Tenant’s failure to comply with any requirements imposed by any governmental authority; (d) any judgment, lien or other encumbrance filed against the Premises as a result of Tenant’s actions and any damage or injury happening in or about the Premises to Tenant or Tenant’s family members, invitees or licensees (except if such damage or injury is caused by the intentional wrongful acts of Landlord or Group 15 Real Estate) and Tenant covenants not to sue Group 15 Real Estate or Landlord with respect to any of these matters. For the purpose of this paragraph, Group 15 Real Estate shall include Group 15 Real Estate and its affiliated licensees and employees. 28. Agent: The Landlord and the Tenant hereby agree that: (1) Group 15 Real Estate acts for and represents Landlord in this transaction; (2) Group 15 Real Estate shall have only such authority as provided in the management agreement existing between the Landlord and Group 15 Real Estate ; (3) Group 15 Real Estate may perform without objection from the Tenant, any obligation or exercise any right of the Landlord imposed or given herein or by law and such performance shall be valid and binding, if authorized by the Landlord, as if performed by the Landlord; (4) the Tenant shall pay all rentals to Group 15 Real Estate; (5) except as otherwise provided by law, Group 15 Real Estate shall not be liable to the Tenant for the nonperformance of the obligations or promises of the Landlord contained herein; (6) nothing contained herein shall modify the management agreement existing between the Landlord and Group 15 Real Estate; however, the Landlord and Group 15 Real Estate may from time to time modify the management agreement in any manner which they deem appropriate. Group 15 Real Estate hereby discloses to Tenant that Group 15 Real Estate is acting for and represents the Landlord. Tenant acknowledges and agrees that he is responsible for protecting their own interests and that no agency relationship exists with Tenant. Tenant acknowledges that they have not relied upon any advice, representations or statements of Group 15 Real Estate and shall waive and not assert any claims against Group 15 Real Estate involving the Tenant Initials: _____ _____ _____ _____
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same. Tenant agrees that Group 15 Real Estate shall not be responsible to advise Tenant on any matter including but not limited to the following: any matter which could have been revealed through a survey, title search or inspection of the Premises; the condition of the Premises or any portion thereof, or any item therein; building products and construction techniques; the necessity or cost of any repairs to the Premises; mold; hazardous or toxic materials or substances; termites and other wood destroying organisms; the tax or legal consequences of this transaction; school systems servicing the area, the availability and/or cost of utilities or community amenities; any condition(s) existing off the Premises which may affect the Premises; and the uses and zoning of the Premises whether permitted or proposed. Tenant acknowledges that Group 15 Real Estate is not an expert with respect to the above matters and that, if any of these matters or any other matters are of concern, Tenant should seek independent expert advice relative thereto. 29. Security: Tenant acknowledges that: (1) crime can occur in any area including the area in which the Premises is located; and (2) while Group 15 Real Estate may from time to time do things to make the Premises reasonably safe, Group 15 Real Estate is not a provider or guarantor of security in or around the Premises. Tenant acknowledges that prior to occupying the Premises, Tenant carefully inspected all windows and doors (including the locks for the same) and all exterior lighting and found these items: a) to be in good working order and repair; and b) reasonably safe for Tenant and Tenant’s family members, guests and invitees knowing the risk of crime. If during the term of the Lease any of the above items become broken or fall into disrepair, Tenant shall give notice to Group 15 Real Estate of the same immediately. 30. Megan’s Law: The Tenant and Group 15 Real Estate agree that Group 15 Real Estate is not responsible for obtaining or disclosing any information contained in any state Sex Offender Registry. The Tenant and Group 15 Real Estate agree that no course of action may be brought against Group 15 Real Estate for failure to obtain or disclose any information contained in a state Sex Offender Registry. The Tenant agrees that the Tenant has the sole responsibility to obtain any such information. The Tenant understands that Sex Offender Registry information may be obtained from the local sheriff’s department or other appropriate law enforcement officials. 31. Form: Group 15 Real Estate and Tenant hereby acknowledge that their agreement is evidenced by this form contract which may contain some minor inaccuracies when applied to the particular factual setting of the parties. Group 15 Real Estate and Tenant agree that the courts shall liberally and broadly interpret this lease, ignoring minor inconsistencies and inaccuracies, and that the courts shall apply the lease to determine all disputes between the parties in the manner which most effectuates their intent as expressed herein. The following rules of construction shall apply: (1) handwritten and typed additions or alterations shall control over the preprinted language when there is an inconsistency between them; (2) the lease shall not be strictly construed against either Group 15 Real Estate or the Tenant; (3) paragraph headings are used only for convenience of reference and shall not be considered as a substantive part of this lease; (4) words in the singular shall include the plural and the masculine shall include the feminine and neuter genders, as appropriate; and (5) the invalidity of one or more provisions of this lease shall not affect the validity of any other provisions hereof and this lease shall be construed and enforced as if such invalid provision(s) were not included. 32. Amendment of Laws: In the event that subsequent to the execution of this lease any state statute regulating or affecting any duty or obligation imposed upon the Landlord pursuant to this lease is enacted, amended, or repealed, the Landlord may, at his option, elect to perform in accordance with such statute, amendment, or act of repeal in lieu of complying with the analogous provision of this lease. 33. Eminent Domain and Casualties: The Landlord shall have the option to terminate this lease if the Premises, or any part thereof, are condemned or sold in lieu of condemnation or damage by fire or other casualty. 34. Assignment: The Tenant shall not assign this lease or sublet the Premises in whole or in part. 35. Waive: No waiver of any breach of any obligation or promise contained herein shall be regarded as a waiver of any future breach of the same or any other obligation or promise. 36. Joint and Several Liability: If there are multiple persons listed as Tenant, their obligation under this Agreement shall be joint and several. 37. Tenant Information: Tenant acknowledges and understands that during or after the term of this Agreement, Group 15 Real Estate may, at the request of third parties, provide information about Tenant or relating to the Tenancy in accordance with applicable laws. Tenant Initials: _____ _____ _____ _____
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38. Execution: This Agreement will become effective and fully executable once signed by all parties and certified funds for the security deposit and one full month’s rent are delivered to Group 15 Real Estate. Group 15 Real Estate will continue marketing this property and soliciting another tenant until both this lease is signed and required certified funds are received. When Tenant signs this lease, he acknowledges he has read and agrees to the provisions of this lease, any applicable addenda and the Group 15 Real Estate Resident Handbook. 39. Entire Agreement: This Agreement contains the entire agreement of the parties and there are no representations, inducements or other provisions other than those expressed in writing. All changes, additions or deletions hereto must be in writing and signed by all parties. Tenant is responsible for all terms of the lease, even if Tenant elects to not occupy the property for any reason. Tenant will be responsible for the rent monies due and owing per the executed lease, no matter the occupancy status of the premises, until a new tenant has been secured. All legal remedies will be pursued to collect unpaid rent monies and other reasonable expenses such as, but not limited to, advertising expenses, agent commissions, lock change charges, and the like by Group 15 Real Estate for the re-letting of the property. 40. Use of Electronic Means; Notice: The parties agree that electronic means may be used to sign this Agreement or to make any modifications the parties may agree to, and that any written notice, communication or documents may be transmitted to any email address as provided by the Tenant on the Rental Application. The parties acknowledge and agree that email communications are most efficient and reliable in terms of providing actual notice to the other party. Accordingly, the parties acknowledge and agree that, whenever any notice or other communication is purportedly required to be sent, mailed (including certified or registered mail, with return receipt), or delivered to the other, than an email communication to the address set forth by the Tenant on the Rental Application (unless otherwise informing of a new email address) shall be proof of actual knowledge on the part of the recipient. The parties hereby waive any argument or claim that proper notice was not sent or received in any case where proof of an email sent to the designated address is presented. Electronic notices are deemed received on the day they are sent. Tenant acknowledges and agrees that as a condition of this Lease they are responsible for maintaining a viable email address and working telephone throughout the entire term of the Lease, for regularly checking their email account and voice messaging service, and for managing all spam or similar electronic filters associated with Tenant’s email address and telephone such that any messages or notices from Group 15 Real Estate are properly received. Notices from Group 15 Real Estate are deemed received if sent to the email address provided by Tenant, even if not actually received by Tenant because of a spam filter or technological problem beyond Group 15 Real Estate’s control. Failure of Tenant to maintain a working email and / or telephone for any period during the term of the lease will incur a fee of $35.00 for each occurrence within a 30 day period. 41. Mutual Non-Disparagement: Tenant and Group 15 Real Estate mutually agree, that as additional consideration, specifically the mutuality of this clause, each is prohibited from making disparaging remarks, statements or publications regarding the other to any third party individual, publication or internet site. This provision relates to remarks, statements and/or publications regarding this Lease or either party’s performance under this Lease or subsequent to any termination of this Lease. If any dispute arises regarding whether any remark, statement or publication is disparaging, the parties agree that for purposes of this provision, expressly including the enforcement of this provision detailed below that any remark, statement or publication shall be irrefutably deemed disparaging if: (1) the other party requests, in writing, that the writing / publishing party remove the remark and / or publication, and (2) the remark and / or publication is not removed by the end of the following day of said request. Tenant and Group 15 Real Estate mutually agree that damages for failure to comply with this provision shall be liquidated at $200.00 per day for each remark, statement, or publication that is disparaging or is not removed by the end of the following day of said removal request. Tenant and Group 15 Real Estate further agree that enforcement of this provision is appropriate through a temporary restraining order and / or injunctions, notwithstanding any rights under the First Amendment to the United State and North Carolina or South Carolina constitutions, and that any party who prevails on enforcement of this provision, whether for monetary damages or injunctive relief is entitled to recover attorney fees against the other. 42. Lease Authority: All parties acknowledge that Group 15 Real Estate is authorized by the Landlord of the Premises to manage this Lease. Lease is between Tenant and Group 15 Real Estate, the owner has no authority over it and Tenant agrees not to communicate with the Landlord while under this Lease. In the event that the management relationship is Tenant Initials: _____ _____ _____ _____
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terminated with the Landlord during the term of this Lease, Tenant hereby releases Group 15 Real of and from any liability under this Lease, provided Group 15 Real Estate has provided notice to Tenant of the termination, including in said notice the following: (1) effective date of termination; (2) name and address to whom rent is to be sent, (3) the contact information of the person responsible for repairs; and (4) notification of Tenant Security Deposit delivered to Landlord or new agent. Tenant will be fined $200.00 for any and each such attempt to communicate with the Landlord.
____________________________________________________ Date: Landlord, by Group 15 Real Estate ____________________________________________________ Date: Tenant ____________________________________________________ Date: Tenant ____________________________________________________ Date: Tenant ____________________________________________________ Date: Tenant
Tenant Initials: _____ _____ _____ _____
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E
DISCLOSURE OF INFORMATION ON LEAD-BASED PAINT AND LEAD-BASED PAINT HAZARDS Lead Warning Statement Housing built before 1978 may contain lead-based paint. Lead from paint, paint chips, and dust can pose health hazards if not taken care of properly. Lead exposure is especially harmful to young children and pregnant women. Before renting pre-1978 housing, landlords must disclose the presence of known lead-based paint and/or lead-based paint hazards in the dwelling. Tenants must also receive a federally approved pamphlet on lead poisoning prevention.
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Landlord's Disclosure (initial)
(a) Presence of lead-based paint and/or lead-based paint hazards (check one below): Known lead-based paint and/or lead-based paint hazards are present in the housing (explain).
Landlord has no knowledge of lead-based paint and/or lead-based paint hazards in the housing.
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(b) Records and reports available to the Landlord (check one below): Landlord has provided the lessee with all available records and reports pertaining to lead-based paint and/or lead-based paint hazards in the housing (list documents below).
Landlord has no reports or records pertaining to lead-based paint and/or lead-based paint hazards in the housing.
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Tenant's Acknowledgment (initial) (c) Tenant has received copies of all information listed above. (d) Tenant has received the pamphlet Protect Your Family from Lead in Your Home. Agent's Acknowledgment (initial) (e) Agent has informed the Landlord of the Landlord's obligations under 42 U.S.C. 4852(d) and is aware of his/her responsibility to ensure compliance.
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Certification of Accuracy The following parties have reviewed the information above and certify, to the best of their knowledge, that the information provided by the signatory is true and accurate. THE NORTH CAROLINA ASSOCIATION OF REALTORS®, INC. MAKES NO REPRESENTATION AS TO THE LEGAL VALIDITY OR ADEQUACY OF ANY PROVISION OF THIS FORM IN ANY SPECIFIC TRANSACTION.
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North Carolina Association of REALTORS®, Inc. Group 15 Real Estate,PO Box 5422 Charlotte,NC 28299
STANDARD FORM 430 - T Revised 7/2002 © 7/2015
Group 15 Real Estate,PO Box 5422 Charlotte,NC 28299704.215.4962 Phone: (704)215-4961 Fax: 704.215.4962 (704)215-4961 Office Manager Phone: Fax: Office Manager Produced with ZipForm® by zipLogix 18070 Fifteen Mile Road, Fraser, Michigan 48026 www.zipLogix.com Produced with ZipForm™ by RE FormsNet, LLC 18025 Fifteen Mile Road, Clinton Township, Michigan 48035, (800) 383-9805
Move-In Inspection Form Property Location: ____________________________________________________________ Inspection Date: _______________________________________________________________ This move-in inspection form should be completed within THREE (3) days of the lease start date. Allowing the three days to pass without turning in this move-in inspection constitutes acceptance of the property by the tenant in perfect condition. Any item on the report marked other than Good must include a description and an accompanying photo or else it will be considered Good. You may submit this completed form and all accompanying photos by emailing
[email protected]. By doing so, you have also created a time-stamp receipt for yourself. Otherwise, you may mail it to Group 15 Real Estate, PO Box 5422, Charlotte, NC 28299, postmarked within the allotted three day window. Tenant understands that the sole purpose of the move-in inspection is to report and record the condition of the property in order to protect the tenant’s security deposit when legally vacating the property in the future. It is NOT an opportunity to create a list of maintenance requests, as the tenant has agreed to accept the property in as-is condition when signing the lease. Any and all maintenance requests must be made separately from the move-in inspection according to required maintenance request processes.
Exterior
Existing Condition
Description
Good Fair Poor Walls Roof/Fascia Board Exterior Lighting Windows/Screens Shutters Gutters Driveway Mailbox Front Porch Back Patio/Deck Exterior Paint Exterior Doors/Key Operation Yard Fence
Tenant Initial(s) _____
_____
_____
_____
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Entry/Foyer
Good Fair Poor
Description
Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fan Windows/Screens Window Latches
Living Room Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Drapes/Blinds/ Shutters
Dining Room Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Drapes/Blinds/ Shutters
Tenant Initial(s) _____
_____
_____
_____
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Kitchen/Breakfast Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Drapes/Blinds/ Shutters Drawers/Doors/Handles Counter Tops Range/Cook Top Oven – Racks/Knobs Oven – Light Cover/Bulb Vent Hood - Light Microwave Dishwasher Refrigerator Garbage Disposal Appliances Clean Pantry/Shelves Drains Not Slow or Clogged Den/Family Room Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Drapes/Blinds/ Shutters
Tenant Initial(s) _____
_____
_____
_____
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Laundry/Utility Room Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Drapes/Blinds/ Shutters Washer/Dryer Cabinets/Shelves Doors Drains Not Slow or Clogged Office Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Drapes/Blinds/ Shutters
Bathroom #1 Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches
Tenant Initial(s) _____
_____
_____
_____
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Closet Shelves/ Rods Cabinets/Handles Counter Tops Toilet/Lid/Seat/Paper Holder Towel Fixtures Doors/ Door Stops Drains Not Slow or Clogged Hallway/Stairway Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Railings Smoke/CO Detector (1 per floor)
Bedroom #1 Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Drapes/Blinds/ Shutters Doors/Door Stops Smoke/CO Detector (1 with 5 ft)
Tenant Initial(s) _____
_____
_____
_____
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Bathroom #2 Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Closet Shelves/ Rods Cabinets/Handles Counter Tops Toilet/Lid/Seat/Paper Holder Towel Fixtures Doors/ Door Stops Drains Not Slow or Clogged Bathroom #3+ Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Closet Shelves/ Rods Cabinets/Handles Counter Tops Toilet/Lid/Seat/Paper Holder Towel Fixtures Doors/ Door Stops Drains Not Slow or Clogged
Tenant Initial(s) _____
_____
_____
_____
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Bedroom #2 Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Drapes/Blinds/ Shutters Doors/Door Stops Smoke/CO Detector (1 with 5 ft) Bedroom #3 Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Drapes/Blinds/ Shutters Doors/Door Stops Smoke/CO Detector (1 with 5 ft) Bedroom #4 Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Drapes/Blinds/ Shutters Doors/Door Stops Smoke/CO Detector (1 with 5 ft)
Tenant Initial(s) _____
_____
_____
_____
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Bedroom #5+ Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Drapes/Blinds/ Shutters Doors/Door Stops Smoke/CO Detector (1 with 5 ft)
Bonus Room Floor Walls/Trim/Ceiling Wall Plates Lights/Ceiling Fans Windows/Screens Window Latches Drapes/Blinds/ Shutters Doors/Door Stops Garage Lights Wall Plates Windows/Screens Window Latches Doors Garage Door Garage Door Opener
Tenant Initial(s) _____
_____
_____
_____
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Mechanicals Main Water Shut Off Shown HVAC Filters Clean
Pest Control Evidence of Need for Treatment
Print Tenant Name:
____________________________________________
Tenant Signature & Date:
____________________________________________
Print Tenant Name:
____________________________________________
Tenant Signature & Date:
____________________________________________
Print Tenant Name:
____________________________________________
Tenant Signature & Date:
____________________________________________
Print Tenant Name:
____________________________________________
Tenant Signature & Date: ____________________________________________ Tenant Signature: ______________________________________________
Tenant Initial(s) _____
_____
_____
_____
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Cleaning Requirements for Move-Out Condition ***WE LIKE TO RETURN FULL SECURITY DEPOSITS*** All parties involved are much happier that way. Please help us return yours by following this list of cleaning requirements when vacating. KITCHEN Oven: Clean oven and racks free of all baked-on matter. Do not use oven cleaner in a self-cleaning oven. Follow directions usually printed on the oven door for self-cleaning oven or search model on internet for instructions. Stove: Clean burner knobs, burners, drip pans, rings and under drip pans free of grease. If not built-in, pull out and clean underneath (be careful not to damage the floor). Clean bottom drawer. Clean exhaust fan free of grease, change filter and light bulb working. Refrigerator: If provided, clean inside and outside, including inside and underneath storage compartments, shelves, seals and handle. Pull out and clean underneath and vacuum the back of the refrigerator. Dishwasher: Clean and free of soap scum and mineral deposits inside. Clean outer edge and front. Cabinets: Clean inside, outside and on top; free from food and grease residue. Sink: Scoured to remove as much stain as possible. Clean faucets; dry and free of water spots. Floor: Wash and rinse thoroughly. BATHROOMS Fixtures: Scour fixtures: sinks, faucets, shower and toilet. Use non-abrasive cleaner on fiberglass. Remove shower curtain. Tiles & Walls: Clean any mildew. Ceilings: Clean any mildew. Ceiling Fans: Clean surface. Cabinets: Clean inside and outside. Floor: Wash and rinse thoroughly. Mirrors: Wash thoroughly. Cabinets: Clean inside and outside, including shelving. ALL AREAS AND ROOMS Windows: Wash inside & outside and remove mildew and dirt from window tracks. Wash sills and frames. Window Treatments: Wash, iron and rehang all that are washable. If in doubt, look for a washing instruction tag on the hem or top of curtains. Vacuum other drapes and wipe curtain rods. Clean blinds; free of dust, dirt and grime. Vacuum pleated and other shades. Walls, Woodwork & Ceilings: Spot clean. Clean baseboards; dust doors, door jambs, tops of doors and
stair railings. Remove fingerprints and residue. Remove cobwebs. Do not spackle holes or touch up paint. Outlets & Wall Plates: Clean. Lights: Clean light fixture globes and covers inside and outside. Leave appropriate working bulbs in all fixtures. Closets: Clean and wipe shelves. Vacuum inside and remove any cobwebs. Carpets: PROFESSIONALLY CLEAN by a carpet cleaning company with truck mounted steam cleaning equipment; please provide a receipt. We will be happy to recommend a cleaning company to you. Please make arrangements to have them done so they are dry when we do the inspection. Hardwood Floors: Clean using products approved for use on hardwood floors. HVAC: Replace filters. Clean returns and registers. Thermostats: 65°F in cold months or 75°F in warm. Garage/Carport: Clean and remove grease from floor as much as possible. Remove cobwebs from the ceiling and walls. Wipe down shelves. Remove all trash. OUTSIDE Yard: Mow, trim and weed as necessary. Decks, Patios, Porches & Sidewalks: Sweep and hose down. UTILITIES: Do NOT disconnect utilities from your name. Group 15 Real Estate will schedule to put in our name no later than 3 business days after vacancy date. This 3 business day window provides time to perform moveout inspection, transfer utilities and avoiding
interrupted service. You will be subject to a fine of $100.00 per disconnected service.
Group 15 Real Estate PO Box 5422 Charlotte, NC 28299
Inspection Detail Report INS #468
(704) 215-4961 group15realestate.com
Property Address: 7543 Eurostar Dr Charlotte, NC 28213 Inspection Date:
12/12/2013 9:20 AM
Inspection Type:
Move Out
Inspected By:
Matt Moynihan
Comments:
Move out repairs recommended: replace kitchen window (1 pane cracked), possibly repaint (walls are in similar condition as upon prior tenant move in; repairs already made: changed 2 lock components, installed 2 smoke alarms
Needs Repair:
Living Room - Walls / Trim / Ceilings Repairs and Paint . . . . . . . . . . . . . . . . Dining Room - Walls / Trim / Ceilings Repairs and Paint . . . . . . . . . . . . . . . . Kitchen / Breakfast - Walls / Trim / Ceilings Repairs and Paint . . . . . . . . . . Kitchen / Breakfast - Windows / Screens . Kitchen / Breakfast - Appliances Clean . Hallway / Stairway - Walls / Trim / Ceilings Repairs and Paint . . . . . . . . . . Bedroom #1 - Walls / Trim / Ceilings Repairs and Paint . . . . . . . . . . . . . . . . Bathroom #2 - Closet Shelves / Rods . . Bedroom #2 - Flooring . . . . . . . . . . . . . Bedroom #2 - Walls / Trim / Ceilings Repairs and Paint . . . . . . . . . . . . . . . . Bedroom #3 - Flooring . . . . . . . . . . . . . Bedroom #3 - Walls / Trim / Ceilings Repairs and Paint . . . . . . . . . . . . . . . . Bedroom #3 - Wall Plates . . . . . . . . . . .
Exterior
Status
Exterior Doors Security
Good
Exterior Lighting
Good
Entry / Foyer
Status
General Room Description and Observations Good Flooring
Good
Walls / Trim / Ceilings Repairs and Paint
Good
Wall Plates
Good
Lights / Ceiling Fans
Good
Windows / Screens
Good
Window Latches
Good
2 3 4 4 5 6 6 7 8 8 9 9 9
Comments
Comments
Inspection Detail Report #468 for 7543 Eurostar Dr - 12/12/2013
Bathroom #1
Status
Page 2 of 11
Comments
General Room Description and Observations Good
Flooring
Good
Walls / Trim / Ceilings Repairs and Paint
Good
Wall Plates
Good
Lights / Ceiling Fans
Good
Windows / Screens
Good
Window Latches
Good
Closet Shelves / Rods
Good
Cabinets / Handles
Good
Counter Tops
Good
Toilet/ Lid/ Seat/ Paper Holder
Good
Towel Fixtures
Good
Doors / Door Stops
Good
Living Room
Status
Comments
General Room Description and Observations Good
Flooring
Good
Walls / Trim / Ceilings Repairs and Paint
Needs Repair
Living Room - Walls / Trim / Ceilings Repairs and Paint
Small marks and patching work evident
Inspection Detail Report #468 for 7543 Eurostar Dr - 12/12/2013
Wall Plates
Good
Lights / Ceiling Fans
Good
Windows / Screens
Good
Window Latches
Good
Drapes / Blinds / Shutters
Good
Dining Room
Status
Page 3 of 11
Comments
General Room Description and Observations Good
Flooring
Good
Walls / Trim / Ceilings Repairs and Paint
Needs Repair
Wall Plates
Good
Lights / Ceiling Fans
Good
Windows / Screens
Good
Window Latches
Good
Drapes / Blinds / Shutters
Good
Kitchen / Breakfast
Status
Dining Room - Walls / Trim / Ceilings Repairs and Paint
General Room Description and Observations Good
Touch up paint needed over previous drywall repair and nail holes present
Comments
