No. of Printed Pages : 4

03354

TS-7

TOURISM STUDIES BTS, BHM (Ex Diploma) Term-End Examination June, 2014

TS-7 : HUMAN RESOURCE DEVELOPMENT Maximum Marks : 100

Time : 3 hours

Note : Attempt any five questions in about 600 words each. All questions carry equal marks. 1. 2.

3.

What are the emerging trends of HRD in tourism industry ?

20

Define "Human Resource Information System (HRIS)" and throw some light on the key points that are vital for the usefulness and effectivity of the information.

20

What do you mean by Human Resource Accounting ? Also discuss the importance of Human Resource Accounting.

20

Describe the functions and operations of Human Resource Management.

20

What do you understand by the term "Selection" ? Provide details of some of the commonly used selection tests.

20

4.

5.

TS-7

1

P.T.O.

Design an on-the-job training programme for marketing managers.

20

What do you understand by career planning ? Differentiate between career, manpower and succession planning.

20

Why is counselling required ? Discuss the types of counselling.

20

What do you understand by the terms "Discipline" and "Indiscipline" ? Explain some of the major disciplinary issues that are commonly faced in organisations.

20

6.

7.

8.

9.

10. Write elaborative notes on : (a)

Statutory welfare provisions

(b)

Voluntary welfare

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