EVERY KIWI COUNTS SURVEY 2015

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Photo credit: Chris Sisarich (www.nzstory.govt.nz)

© Colmar Brunton 2015 |

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Kea

EVERY KIWI COUNTS SURVEY

2015

A total of 16,651 completed the survey. This was made up of: 13,729 Expats 288 Repats

2,634 Friends of New Zealand The survey ran from Monday 27th July to Sunday 6th September 2015 and was conducted via an open link survey (to allow access via mail-outs and social media).

© Colmar Brunton 2015 |

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About our expats

EXPAT KEY DEMOGRAPHIC DIFFERENCES (vs. 2013) 89% 88%

Younger (significantly more under 30’s)

More trade and blue collar jobs

More group flatting

Less New Zealand university graduates

13% 9% 2% NZ European

Māori

3%

Chinese

2015 Base: Kea EKC 2015 expats n=13,729; 2013 n=12,433

5% 1%

1%

Samoan

1%

1%

Indian

1%

6%

0

Cook Island Māori

Other

2013 © Colmar Brunton 2015 |

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WHERE IS ‘HOME’ FOR OUR EXPATS?

43%

25%

15%

10%

5%

AUSTRALIA

EUROPE

NORTH AMERICA

UNITED KINGDOM

SOUTH ASIA

36%

8%

19%

23%

4%

1%

-

-

NORTH ASIA

AFRICA

4%

2%

-

2015

MIDDLE EAST

OTHER

2013

Base: Kea EKC 2015 expats n=13,712; 2013 n=12,433

2%

1%

© Colmar Brunton 2015 |

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In the 2015 survey, there was a smaller proportion of expats who were educated at a New Zealand university.

RATHER, THEY HOLD QUALIFICATIONS FROM POLYTECHNICS AND/OR TECHNICAL INSTITUTES. Photo credit: David Straight (www.nzstory.govt.nz)

© Colmar Brunton 2015 |

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What is their educational background?

2015

61%

2013

55%

32% 26% 15% 5%

UNIVERSITY

TECHNICAL INSTITUTE / POLYTECHNIC

Q: Please select all the NZ institutions from which you have obtained a tertiary qualification. Base: Kea EKC 2015 expats n=10,852; 2013 n=10,382

15%

5%

OTHER

NONE OBTAINED IN NZ

Photo credit: David Straight (www.nzstory.govt.nz) © Colmar Brunton 2015 |

7

13%

Health and community service

8% 12% 12%

Property business and professional services

What sector do expats work in?

11% 10%

Education

8% 9%

Finance and insurance 6%

Retail trade Construction trades services

5% 5%

Manufacturing

5% 4%

Transport and storage

4% 3%

Accommodation cafes restaurants

4% 3%

Cultural and recreational services

4% 2%

Mining

3% 2%

Government administration and defence

3% 3%

Personal and other services

2% 1%

Communication services

2%

2015

4%

Agriculture forestry and fishing

1% 1%

Wholesale trade

1% 1%

Utilities services

1% 1%

Other e.g. IT, advertising, marketing, creative, legal

Q: What industry do you work in? Base: Kea EKC 2015 expats n=12,190; 2013 n=12,433

3%

15%

28%

2013 © Colmar Brunton 2015 |

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On average, expats earn more than those living in New Zealand…

TOTAL

2015

40% 29% 7%

9%

15%

$1 to $30,000

11%

11%

19%

$50,001 to $100,000

21%

Expat

30% 19% 7%

10%

$1 to $30,000

11%

29% 16%

$150,001 or more

Repat

Friend of NZ

37% 19%

18% 10%

$30,001 to $50,000

23%

19%

$100,001 to $150,000

2015 39%

New Zealand Residents

34%

16%

$30,001 to $50,000

2013

$50,001 to $100,000

23%

21% 12%

$100,001 to $150,000

Q: From all sources of income, approximately what is your total income for the 12 months ending 31 March 2015? Base: Kea EKC 2015 expats n=9,987; 2013 n=11,622 (excludes those that refused)

29% 13%

$150,001 or more

© Colmar Brunton 2015 |

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Repats and Friends of New Zealand were also considered for this year’s Every Kiwi Counts survey...

WHO ARE THEY?

Photo credit: Chris Williams (www.nzstory.govt.nz)

© Colmar Brunton 2015 |

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NEW ZEALAND REPATS

49%

42%

GENDER

AGE

9%

Refused

ETHNICITY 92%

10%

Under 30

40%

25%

31-45

25%

46-55

Over 55

OCCUPATION

NZ European

8%

2%

2%

1%

5%

Māori

Chinese

Indian

Niuean

Other

WHAT REGION OF NZ DO THEY LIVE IN? Professional or government official

25%

Business owner or self-employed

Business manager or executive

20%

Technical or skilled worker

7%

Teacher, nurse, police or other service worker

6%

Retired superannuitant

4%

Clerical or sales employee

3%

Student

3%

Home duties

3%

Semi-skilled worker

2%

Non-governmental organisation (NGO) employee

2%

Not-for-profit organisation employee

2%

Social welfare beneficiary or unemployed

1%

Base: Kea EKC 2015 repats n=288

5%

22% 11%

Auckland

Wellington

Other North Island

20%

54%

Canterbury

Other South Island

9%

© Colmar Brunton 2015 |

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FRIENDS OF NEW ZEALAND

72%

26%

GENDER

AGE

ETHNICITY

35%

31%

15%

NOTE: Interestingly 54% of Friends of NZ also identify themselves as New Zealanders

19%

Significantly fewer NZ Europeans, significantly more Asian and other 51%

40%

Under 30

31-45

46-55

Over 55

OCCUPATION

NZ European

2%

Refused

4%

4%

4%

1%

Māori

Chinese

Indian

Samoan

WHAT REGION OF NZ DO THEY LIVE IN?

Other

5% 11%

Teacher, nurse, police or other service worker

14%

Professional or government official

12%

Technical or skilled worker

11%

Business Manager or Executive

10%

Student

10%

Clerical or sales employee

Auckland Wellington Other North Island

54%

Canterbury Other South Island

9%

Retired superannuitant

20%

9%

7%

Semi-skilled worker

4%

Home duties

4%

Labourer, manual farm or domestic worker

3%

Not-for-profit organisation employee

3%

Non-governmental organisation (NGO) employee

2%

Farm manager or owner

1%

Social welfare beneficiary or unemployed

1%

Base: Kea EKC 2015 Friends of NZ n=2,634

Sectors are mostly health and community and education

REGIONAL BREAKDOWN - THOSE NOT LIVING IN NZ 27%

North America

24%

Europe

18%

Australia

14%

United Kingdom

12%

4%

Oceania South Asia

1%

South America

© Colmar Brunton 2015 |

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How do expats, repats and Friends of New Zealand differ in their opinion of NZ?

While all three groups hold NZ in high regard, Friends of New Zealand are generally more positive. Expats are in the middle while repats tend to be more critical.

Photo credit: Chris Williams (www.nzstory.govt.nz)

© Colmar Brunton 2015 |

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EXPAT n=13729

Expats, repats and Friends of New Zealand

REPAT n=288

FRIEND OF NZ n=2634

%

%

%

Taking everything into account, NZ is one of the best places in the world to live

71

64

81

NZ is clean and green

71

48

84

NZ offers a world-leading quality of life

68

64

79

NZ is a safe place to live

66

68

78

NZ is more culturally tolerant than other countries I have lived in

54

45

61

Men and women have equal opportunity to succeed in business in NZ

46

34

58

NZ is heading in the right direction economically And is likely to keep improving

31

26

50

I can / could afford to buy a home in my preferred location in NZ

25

35

33

NZ is an affordable place to retire to

25

25

41

I can / could comfortably afford to raise a family in NZ, at NZ salary levels

20

23

40

NZ offers equal opportunity to older employees

20

18

36

OVERALL

SOCIAL

“I had the opportunity to get to know this beautiful country and all that comes with that. People, landscape, culture. I got to know heaps of Kiwis and through them had the best ‘real Kiwi experience’ which no commercial guided tour could give you. It has become my home and I miss it every single day.” Friend of NZ

ECONOMICAL

Q: How much do you agree with the statements below about life in NZ? Base: Kea EKC 2015 expats n=13,729; repats n=288; Friends of NZ n=2,634

© Colmar Brunton 2015 |

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EXPAT NEWS

Expats maintain their financial interests in New Zealand through property investments, shares and other financial investments.

Photo credit: Chris McLennan (www.nzstory.govt.nz)

© Colmar Brunton 2015 |

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Investments in NZ

Full or part ownership of an NZ-based business

“I have only heard about property being the safest option but would like to know more about other investment opportunities.”

2015

5%

2013

5%

2015 Residential property in NZ

Commercial property in NZ

Equity investments in NZ companies (e.g. shares, mutual funds)

Other financial interests in NZ (e.g. bank accounts, securities)

2013

2015 2013

Do not currently have this but considering it

Do not currently have this and don't plan to

Don't know

22%

65%

20%

3%

52%

13%

2%

9%

72%

15%

2013

2015

Currently have this

28%

40%

16%

10%

22%

2015 2013

Q: Which of the following do you currently have, or plan to have, in NZ? Base: Kea EKC 2015 expats n=13,729; 2013 n=12,433

46%

1%

74% 15%

15%

6%

8% 74%

21%

1%

53% 17%

60%

65%

11% 58%

13%

8%

3%

22%

26%

5%

1%

© Colmar Brunton 2015 |

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In the latest survey, Kiwi expats indicated a

better perception of New Zealand compared to 2013, along with a higher

level of confidence that NZ will make a lot of

ECONOMIC PROGRESS over the next

10 YEARS. Photo credit: Joseph Kelly (www.nzstory.govt.nz)

© Colmar Brunton 2015 |

18

Main areas of improvement are around perceptions of New Zealand having equal opportunities for men and women to succeed in business (+33%), more culturally tolerant than other countries (+15%), is safe (+10%) and is the best place to live (+9%).

“We love New Zealand and cherish her and want the country to flourish and keep its uniqueness.”

In addition, agreement in terms of NZ being clean and green is high amongst expats (71%).

I can / could afford to buy a home in my preferred location in NZ

I can / could comfortably afford to raise a family in NZ, at NZ salary levels

NZ is clean and green

NZ is a safe place to live

Men and women have equal opportunity to succeed in business in NZ

NZ offers equal opportunity to older employees

NZ is an affordable place to retire to

NZ is more culturally tolerant than other countries I have lived in

NZ offers a world-leading quality of life

NZ is heading in the right direction economically and is likely to keep improving

Taking everything into account, NZ is one of the best places in the world to live

Not surprisingly, there’s less confidence in being able to afford a home in their preferred location, despite a significant increase in confidence regarding their ability to comfortably afford to raise a family in NZ.

2015 (8-10 ratings)

25%

20%

71%

66%

46%

20%

25%

54%

68%

31%

71%

2013 (8-10 ratings)

28%

12%

64%

56%

13%

21%

21%

39%

-

-

62%

Q8: How Much Do You Agree With The Statements Below About Life In NZ? Base: Kea EKC 2015 expats n=13,729; 2013 n=12,433

Photo credit: Chris Sisarich (www.nzstory.govt.nz)

© Colmar Brunton 2015 |

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EXPATS ARE MORE LIKELY TO RETURN TO LIVE IN NEW ZEALAND COMPARED WITH 2013

54%

vs.

46% 2013

2015

Q: How likely are you to return to live in NZ permanently sometime in the future? Base: Kea EKC 2015 expats n=13,729; 2013 n=12,433

Photo credit: Chris Williams (www.nzstory.govt.nz)

© Colmar Brunton 2015 |

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Of those who considered returning to NZ to live*, their main reasons are: NZ is ‘home’ (77%), lifestyle (61%) and family/marital connections/ obligations (50%). A quarter also think of New Zealand as a good place to retire.

“I miss the bush, the lakes and the friendly ambience and atmosphere. It is still home!”

77%

NZ is my home

61% 61% 58%

Lifestyle

50% 55%

Family / marital connections or obligations in NZ To retire Opportunities for family members other than myself (e.g. spouse, children)

25% n/a 8% 11%

For safety or security reasons / low level of crime

6% 4%

I will seek a job and move to NZ when I find one / My work is based in NZ

4% 7%

To establish or relocate a business in NZ / I established or relocated business to NZ

4% 5%

Arts and culture

4% 4%

Affordability of housing

4% 4%

Affordability of healthcare

4% 4%

Education opportunities

3% 4%

Other

3% 6%

2015

2013

Photo credit: Darryl Warda (www.nzstory.govt.nz) Q: What do you want to live in NZ? Base: Kea EKC 2015 expats n=11,600 (includes those who indicated they might or might not return to live to NZ to live); 2013 n=9,645 * Includes those that indicated they might or might not return to NZ to live © Colmar Brunton 2015 |

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While a lack of career opportunities is still a hindrance, family or marital connections and obligations are now the main reason for expats to stay overseas. This is in line with their view that NZ now has a better chance of improving its economy over the next 10 years.

Base (number of those saying they don’t want to live in NZ)

2015

2013

2129

2788

Family / marital connections or obligations overseas

53%

Lack of career prospects / opportunities In NZ

40%

33%

Prefer the lifestyle where I live / used to live

45%

30%

Affordability of housing

18%

Different lifestyle / culture / excitement overseas

18%

Have been away too long, no longer consider NZ home

17%

Made new friends and contacts overseas

17%

NZ is too far away, hard to travel anywhere

29% 14% 16%

19% 17%

12%

Have my own business offshore More favourable tax conditions overseas - tax levels, tax breaks

“Many of us would like to return but wages are just not high enough.”

“There is insufficient information about moving back to New Zealand.”

“New Zealand is a great country but we need to be realistic in what it offers expats. Namely there are limited opportunities there, the cost of living is high and the wages low and the house prices are insane compared to what you can get in most other countries around the world.”

13%

9%

11%

5%

9%

No longer have friends and / or family in NZ

3%

4%

Education opportunities

2%

3%

Availability / affordability of childcare

1%

Q: Why don’t you want to live in NZ? Base: 2015 Kea EKC expats n=6,311 (includes those who indicated they might or might not return to live to NZ to live)

1%

© Colmar Brunton 2015 |

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EXPATS HIGHLY RECOMMEND NEW ZEALAND AS A PLACE:

TO VISIT (99%) AND

TO LIVE, WORK OR STUDY (80%)

Q: Have you ever recommended friends, family or colleagues overseas to visit/live, work or study in NZ? Base: 2015 Kea EKC expats n=13,729

Photo credit: Chris Williams (www.nzstory.govt.nz)

© Colmar Brunton 2015 |

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OVERSEAS, THE REPUTATION OF NZ AND NEW ZEALANDERS IS VERY POSITIVE: “It is an honour and a privilege to be a proud Kiwi living in another country.”

8-10 RATINGS

“Kiwis may not live in NZ but always remain proud of their roots.”

“I'm so proud when strangers approach me and feel safe because of the history of my accent and the positive reputation we as Kiwis have on the world stage.”

The quality of NZ products

Skills and capabilities of New Zealanders as employees

How easy NZers are to do business with

New Zealanders' understanding of global markets and perspectives

83%

79%

67%

38% Not asked in 2013

Q: How positive is New Zealand’s reputation overseas in terms of: Base: 2015 Kea EKC expats n=13,729

Photo credit: Chris Williams (www.nzstory.govt.nz)

© Colmar Brunton 2015 |

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EXPATS ARE GREAT ADVOCATES OF NEW ZEALAND AND ARE PROUD OF OUR COUNTRY FOR VARIOUS REASONS…

Natural beauty e.g. landscapes

96%

Easy access to various outdoor pursuits e.g. trails, lakes and beaches

93%

Can-do attitude, innovative

87%

Sports achievements e.g. All Blacks, water sports

85%

Laid-back lifestyle

82%

Culture e.g. Haka, Maori culture

78%

Equality e.g. racial equality, same-sex marriage, freedom of speech

76%

Cultural diversity / multicultural

70%

It's safe

68%

Progressive and liberal thinking

67%

Other

23%

Q: What aspects of New Zealand are you most proud of? Base: 2015 Kea EKC expats n=13,729

Photo credit: Chris Williams (www.nzstory.govt.nz)

© Colmar Brunton 2015 |

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“I have strong connections to my homeland and family members living and working there. I want to keep my local knowledge as fresh as possible so I can stay in touch with my family and friends on their level. It is important as well to gauge how successful the economy is for my husband and I to assess our plans to repatriate in the future.”

How do expats keep up to date with New Zealand?

2015

Social media - Facebook, Twitter, LinkedIn, Instagram

83%

Friends and / or relatives

83%

NZ newspaper websites - Stuff, NZ Herald, etc.

79%

Kea communications i.e. Facebook, Kea website, newsletters

34%

NZ television websites - TVNZ, TV3, etc.

29%

Q: Which information sources do you use to keep in touch with news and events in NZ? Base: 2015 Kea EKC expats n=13,729

© Colmar Brunton 2015 |

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E X PAT S POSITIVE

“Love to be reminded what a great and beautiful country New Zealand is, makes me feel very homesick at times and does encourage me to seriously consider investing or relocating back home at some stage.”

“I’m so proud of New Zealand's reputation of being the friendliest people in the world, hard working, quick learners, innovative and initiative thinkers, people that will help a person in need regardless of race, religion, restriction or reward.”

“I am very proud to be a Kiwi and would love to return home to live one day.”

NEUTRAL

“There needs to be clear and true incentives, along with help returning to NZ. It would be great to have access to NZ TV news and a few shows... We are so few and far between out here, and I fear I'm losing my Kiwi-ness just a little.”

“I so love New Zealand and wish that I was back home. However, the income and lifestyle we currently enjoy in Melbourne keeps us here. If I could earn the same income and enjoy the same employment that I have here back home in New Zealand then I and my husband would be back there in a heartbeat.”

N E G AT I V E

“Love NZ, still consider it home and visit as regularly as we are able. But the cost of living (particularly food, which is outrageous) and housing compared to salaries makes it impossible for us to maintain the same standard of living as we can enjoy in the UK.”

“New Zealand has an attractive environment and a desirable lifestyle, but as an expat I am alarmed by the high and rising cost of living and cost of housing, and growing inequality in the social structure.”

“As far as NZ society and politics is concerned, I don't believe that the needs and views of expats are considered for a second.”

“Many of us have become less likely to return permanently to NZ since the Christchurch earthquake. Many of us have friends and families who have suffered in business, financially and socially as a result of it and other disasters and climatic events since.”

© Colmar Brunton 2015 |

27

For further information please contact:

JACQUELINE FARMAN JESSICA BALBAS Colmar Brunton, a Millward Brown Company Level 1, Colmar Brunton House, 6-10 The Strand, Takapuna, Auckland 0622 PO Box 33690, Auckland 0740 Phone (09) 919 9238 021 455 297 www.colmarbrunton.co.nz

Important Information Research Association NZ Code of Practice Colmar Brunton practitioners are members of the Research Association NZ and are obliged to comply with the Research Association NZ Code of Practice. A copy of the Code is available from the Executive Secretary or the Complaints Officer of the Society. Confidentiality Reports and other records relevant to a Market Research project and provided by the Researcher shall normally be for use solely by the Client and the Client’s consultants or advisers. Research Information Article 25 of the Research Association NZ Code states: a. The research technique and methods used in a Marketing Research project do not become the property of the Client, who has no exclusive right to their use. b. Marketing research proposals, discussion papers and quotations, unless these have been paid for by the client, remain the property of the Researcher. c. They must not be disclosed by the Client to any third party, other than to a consultant working for a Client on that project. In particular, they must not be used by the Client to influence proposals or cost quotations from other researchers. Publication of a Research Project Article 31 of the Research Association NZ Code states: Where a client publishes any of the findings of a research project the client has a responsibility to ensure these are not misleading. The Researcher must be consulted and agree in advance to the form and content for publication. Where this does not happen the Researcher is entitled to: a. Refuse permission for their name to be quoted in connection with the published findings b. Publish the appropriate details of the project c. Correct any misleading aspects of the published presentation of the findings Electronic Copies Electronic copies of reports, presentations, proposals and other documents must not be altered or amended if that document is still identified as a Colmar Brunton document. The authorised original of all electronic copies and hard copies derived from these are to be retained by Colmar Brunton. Colmar Brunton New Zealand is currently working towards full compliance with the requirements of ISO 20252. This project will be/has been completed in compliance with this International Standard.

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