Mark Albinger 1436 W. Arrowhead Rd, Duluth, MN 55811 (218) 310-5559 [email protected] Network Administrator, Technician, Information Technology Dynamic, Results-Oriented, and Team-Spirited, Self Starter and Motivator

Overview

More than eight years of professional leadership. I love to work with computers, networking, VMs, and new technologies. •Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations •Proven ability to handle difficult deadlines; resolve discrepancies promptly

Areas of Expertise

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Professional Experience

A+ Hardware Windows Server 2003, 2008 R2 Experienced with Cisco routers and CCNA schooling VMWare, Packet Sniffing, SQL Journaling and keeping track of past and future projects Computer User Support/Repair Experience Troubleshooting

LSC PC Repair Clinic

Spring- 2012

Younkers – Duluth, MN

2007 - 2012

Kohl’s – Duluth, MN

2004 - 2007

Lead/Technician  Troubleshoot/Repair PC’s  Installations  Malware Removal  Customer service  Use of project management software Dock Manager/Receiving Supervisor  Manage and train a team of 10-15 people through a highly physically demanding job with positive atmosphere.  Hire, train, and direct receiving associates.  Maintenance of PoS systems. Ad-set Supervisor/2nd Receiving Supervisor  Lead team in sale set of entire store overnight.  Run the truck team on nights when the main RS was not working  Perform additional tasks as requested

Education & Qualifications

Lake Superior College IT – Computer Networking AAS

Duluth, MN

Summer 2012