News Release Vectren Corporation One Vectren Square Evansville, IN 47708

Oct. 13, 2016 FOR IMMEDIATE RELEASE Media contact: Natalie Hedde, (812) 491-5105 or [email protected]

Modestly higher natural gas prices, return to normal weather may increase winter heating costs; bills to remain affordable Dayton, Ohio – Today, the Energy Information Administration (EIA) issued its winter outlook forecasting heating bills, on a national average, will increase when compared to last winter. The average Vectren customer paid around $70 to $75 per month for natural gas service during the 2015-2016 heating season for a five-month total (November – March) or about $350 or $375. If gas prices indeed trend higher as expected, customers could pay more this heating season. “Recall last winter was extremely mild -- 12 percent warmer than normal – so a likely return to more normal weather, coupled with higher gas prices, may lead to higher bills,” said Colleen Ryan, president of Vectren Energy Delivery of Ohio. “The good news is that gas bills remain very affordable compared to historic highs we experienced prior to 2010. During the 2006-2007 hearing season, customers saw five-month bill totals around $750. “It’s important to note the customer’s natural gas supplier and corresponding price per unit of gas also influence bill amounts. Keep in mind – Vectren is not a natural gas supplier,” added Ryan. “Some customers prefer a fixed price that won’t fluctuate over the winter while others prefer to stay on a variable rate, which changes according to the natural gas market. The price of natural gas represents around 60 percent of the bill during the winter months, so now is a good time to explore supplier pricing options.” Natural gas continues to be recognized as the most affordable heating source according to EIA. In fact, Vectren Ohio gas customers who heated their homes with natural gas last year saved nearly $950 compared to those who heat with propane and $375 to $1130 compared to those who heat with an electric heat pump or electric furnace, respectively. Bills will vary by customer depending on the size and age of the home, number of gas appliances, number in the household, thermostat settings and levels of insulation. Vectren has in place a number of tools to help customers manage their energy bills. 

Choice program: Through Vectren’s natural gas Choice program, customers can choose a natural gas supplier that’s right for them. Competing suppliers offer more pricing options for consumers, such as locking in a fixed rate, which allows them to comparison shop for energy the way they do for other products and services. Customers who do not choose a third party supplier are served by one of five default Standard Choice Offer suppliers at a variable rate. Visit www.vectrenchoice.com for a list of suppliers and up-to-date prices.



Energy efficiency programs – Offers appliance rebates and new energy-saving tools to help customers to lower their natural gas bills. All Ohio residential and small commercial natural gas customers are eligible. A conservation call center (866) 240-8476 is also available to help customers focus on conservation. Visit Vectren.com for a list of rebates and qualifying appliances.



Budget Bill: Under this billing plan, a customer's estimated costs for a year of gas service are spread out in equal monthly bill amounts for the year. This leveling of monthly bill amounts reduces the need to pay the full amount in the winter and spreads some of those higher bill charges into the non-heating months. Typically, amounts are adjusted annually for actual costs and the customer’s credit or amount due rolls into the next calculation. A mid-winter recalculation may occur for some customers if gas costs significantly change during the heating season. Customers can enroll for free at www.vectren.com or by calling 1-800-227-1376.



Home Energy Assistance Program (HEAP): State and federal utility assistance dollars are available for income-eligible customers. Households must fall within 175 percent of federal poverty guidelines, which would be about $42,525 for a family of four, to apply.



Emergency Home Energy Assistance Program (E-HEAP): E-HEAP provides assistance once per heating season to eligible households that are disconnected or are threatened with disconnection. Households must fall within 175 percent of federal poverty guidelines to apply.



Percentage of Income Payment Plan Plus (PIPP Plus): PIPP Plus calls for a qualified household to pay 6 percent of its monthly income for gas service throughout the year. To be eligible for the PIPP Plus program, a customer must receive his or her primary or secondary heat source from a company regulated by the Public Utilities Commission of Ohio (PUCO), must have a total household income which is at or below 150 percent of the federal poverty, which would be about $36,450 for a family of four, and must apply for all energy assistance programs for which he or she is eligible.



Home weatherization: Vectren’s Project TEEM (Teaching Energy Efficiency Measures) helps qualifying Ohio customers implement energy efficiency improvements to their homes at no cost. Households must fall within 300 percent of federal poverty guidelines, which would be about $72,900 for a family of four, to apply. Call 1800-617-2673 to learn more or visit www.cap-dayton.org.



Share the Warmth: Those wanting to help the less fortunate with their energy bills can contribute to Share the Warmth, a nonprofit organization that assists income-eligible customers with home weatherization services. Each year, Vectren matches all public donations, up to an annual total of $200,000. Donations aid Vectren Ohio customers, may be tax-deductible, and can be sent to Share the Warmth, P.O. Box 931, Evansville, IN 47706-0931 or visit www.sharethewarmthinc.com. Customers who pay their bills at Vectren.com may donate through a bill round-up feature. In 2015, over 100,000 customers used this feature to direct donations to Share the Warmth. This option contributed over $86,000, which was matched by Vectren.

“We know many still find themselves in need of financial assistance, and we encourage them to reach out to us before they get behind on payments” said Ryan. “Programs like HEAP and Project TEEM are critical in helping customers manage costs and stay warm. We encourage customers to contact their local community action agency today and apply for financial and/or home weatherization assistance.” Vectren Energy Delivery of Ohio delivers natural gas to approximately 315,000 customers in all or portions of Auglaize, Butler, Champaign, Clark, Clinton, Darke, Fayette, Greene, Highland, Logan, Madison, Miami, Montgomery, Pickaway, Preble, Shelby and Warren counties.

About Vectren Vectren Corporation (NYSE: VVC) is an energy holding company headquartered in Evansville, Ind. Vectren’s energy delivery subsidiaries provide gas and/or electricity to more than 1 million customers in adjoining service territories that cover nearly two-thirds of Indiana and about 20 percent of Ohio, primarily in the west-central area. Vectren’s nonutility subsidiaries and affiliates currently offer energy-related products and services to customers throughout the U.S. These include infrastructure services and energy services. To learn more about Vectren, visit www.vectren.com. - end -

News Release - Vectren

Oct 13, 2016 - The average Vectren customer paid around $70 to $75 per month for natural gas service during the 2015-2016 heating season for a five-month total (November – March) or about $350 or $375. If gas prices indeed trend higher as expected, customers could pay more this heating season. “Recall last winter ...

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