Release Notes - Server Level Agreement (SLA) 3.0 Release Date: October 25th. 2016 The Server Level Agreement plugin offers a new level of control over unfinished tasks and processes, which means that this will help users to have a strict control over task and processes executed by any user assigned to it, avoiding any possible delay on sending information that may be important, all this while the process will be active; moreover, it will help to follow up unfinished tasks. This plugin allows users to have a workflow control according to specific conditions set by an admin user, also penalties may be defined depending on exceeded time while a task or process is being executed. The admin user will have the possibility to generate reports based on the SLA information set for process. If it was set a penalty for hours exceeded this will be reflected on the report.

1. Requirements: ProcessMaker versions: ProcessMaker v 3.1 or later Browser Compatibility See Supported Browsers Supported Stacks See Supported Stacks

2. Fixed Bugs: Key

Summary

HOR-1165

[SLA] Does not support calendars with time zone when calculating the penalty

1 issue

3. Resources: For a detailed description of the SLA plugin , please see our documentation.

4. Languages: English (Default core language)

Release Notes - SLA 3.0.pdf

Key Summary. HOR-1165 [SLA] Does not support calendars with time zone when calculating the penalty. 1 issue. Page 1 of 1. Release Notes - SLA 3.0.pdf.

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