RT FLIX FREQUENTLY ASKED QUESTIONS... 1. Exactly what is “RT FLIX?” “RT FLIX” is the name of a project that was started to establish a DVD film collection for our patients that require extended hospital stays. Currently, it is only available at UCSD Thornton Hospital and the UCSD Sulpizio Cardiovascular Center. 2. How much does RT FLIX cost? RT FLIX is totally free. 3. Do I have to fill out a survey, or listen to a seminar to become a member? No. If you are an extended stay patient that is seen by a Respiratory Therapist(RT), you are eligible for membership. 4. How do I become a member? Simply fill out a membership card. Ask your RT for one. 5. Where can I find the list of available DVD’s? See our UCSD Respiratory Care “Community Page” online. Click here... www.respcare.ucsd.edu/WordPress/WP-Community 6. How many DVD’s are in the collection? Currently, we have 544 different movies. 7. How many DVD’s can I borrow at a time. Two. 8. Who will deliver and return the DVD’s that I request? Ask your RT. Most of the time, it should not be an issue, providing that he or she has the spare time to honor your request. 9. What is taking so long for my DVD delivery? Did my RT forget about me? Our workdays can be unpredictable. Since we regularly respond to manage critical patients throughout the hospital, your delivery may be delayed at times. We thank you in advance for your understanding. 10. Can I lend the RT FLIX DVD’s out to my family or friends? No. We ask you to keep the DVD’s from leaving the hospital grounds.

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RT FLIX FREQUENTLY ASKED QUESTIONS... 11. What happens if I lose or damage an RT FLIX DVD? Accidents happen. We respectfully ask you to replace the missing or damaged DVD, allowing the next patient a chance to enjoy the DVD. 12. Should I ask my nurse to page my RT for a DVD request? No. Your nurse is busy enough. We ask that you wait and speak directly with your RT for all requests. 13. What if I accidentally take some DVD’s home? No problem. We ask you to please mail the homesick DVD’s back to us. Here is the best address to use...UCSD Department of Respiratory Care (mail code 7771) 9300 Campus Point Drive La Jolla, CA 92037. 14. I don’t have access to a laptop to view DVD’s. What should I do? Speak to your RT. We have a limited supply of portable DVD players. If available, we are happy to lend you one during your stay. 15. My DVD is scratched and does not play properly. What should I do? Just let us know. We will have the disc resurfaced from our friends at Kensington Video. 16. Are there any late fees associated with RT FLIX? No. We can’t stand late fees. We just ask you to return the DVD’s within a reasonable amount of time. 17. Who did the work behind this project? Everyone helped. UCSD Volunteers, CCP’s, nurses, RT’s, doctors, a local video store and even a few of our patients contributed to this effort. 18. Can I donate DVD’s to RT FLIX? Yes! If you have DVD’s in good condition that are not on our current list of DVD’s, we would be happy to share them. No bootlegs please! 19. Can I order popcorn, nachos and gummy bears from RT FLIX? No. We will only deliver DVD’s at this time. 20. I have no idea what DVD to watch. Can you provide a recommendation? Of course! Just ask your RT. Or wait for our blog that is coming soon.

RT FLIX FREQUENTLY ASKED QUESTIONS...