SERVICE INFORMATION a Knowledge-Creating Organization

The Business Information Engineering (BIE) framework is based on the concept of “organizational knowledge creation.” By organizational knowledge creation, we mean the capability of the organization as a whole to create new knowledge , disseminate it throughout the organization, and embody it in products, services, and systems. Organizational knowledge creathe Business Information tion is the key to the distinctive group waysEngineering organizations innovate.

Project Portfolio Management (PPM)

In the 1990s’ heyday of seemingly unlimited budgets, you didn’t need the answers to these questions: • What is the expected return on investment by project? What are the risks? • Are projects continuously aligned with corporate goals? Has your strategy changed? • Which projects are you investing in this quarter? • What is your resource utilization rate? What are the resource demands? • Are you working on the right efforts or just executing blindly? In today’s more sobering business environment, however, asking these questions— and being able to answer them with confidence — can make or break a company. BIE Project Portfolio Management (PPM) is an investment framework that helps companies achieve maximum project value through the continuous process of balancing work and people.

1144 Avenida Lomita San Dimas, California 91773 Phone: 909-599-4712 Cell: 909-967-0257 E-mail: [email protected]

he Business

Information Engineering group

1144 Avenida Lomita San Dimas, California 91773 Phone: 909-599-4712 Cell: 909-967-0257 E-mail: [email protected]

Figure 1.

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the Business

Information Engineering group

Project Portfolio Management (PPM) Driven by the pressures of outsourcing, SOX regulatory compliance, downsizing, and the rapid pace of business change, organizations are striving to gain competitive advantage and efficiencies of scale through better management and prioritization of their information technology (IT) projects and programs.

Selecting the Right Mix of Projects Project Portfolio Management helps you identify the projects that align with your business objectives and corporate strategy. Using tools such as MS Project and/or MS Project Portfolio Server, and the various BIE Systems Development Life Cycle (SDLC) components, you can control costs strategically instead of blindly. • Review project request status online . • Route and communicate project requests among stakeholders. • Group project requests into portfolios based on commonalities (business objectives, risk, and so forth). • Use analytic tools and key performance indicators (KPIs) to see the cost, benefit, and value of each project. • Review, budget, evaluate, and approve project requests. • Prioritize projects; identify duplicate projects. • Integrate with financial systems for reporting purposes.

Project Execution and Monitoring You’ll identify project hot spots and cost overruns before they’re beyond control. • Define metrics to measure projects in progress. • Monitor project performance online. • Compare and evaluate similar projects. • Identify problematic projects. • Monitor resource performance.

Sub-Component Method Templates of PPM Project Management (PJM) Method The objective of the Project Management (PJM) Implementation Phase is to get all existing IT and business related project plans into a 'standard' format - WBS, critical path, resources, deliverables, reporting and notes. A standard project management tool is selected followed by: • Training, • Updating of existing plans, • Conversion, and • Creation of a 'Master' plan - consolidation Enterprise Program Office (EPO) Method The Enterprise Program Office (EPO) is where ALL IT project workplans are stored, edited, reconciled and reported on to senior IT management. The major activities are: • Determine EPO management structure, procedures, quality plan, financial plan, measurements, and reporting standards, • Select a EPO manager, and • Commence EPO activity IT Request for Services (RFS) Method The IT Request for Services (RFS) Method is made up of those activities necessary to put into place a formal set of procedures for the business to submit 'work requests' for IT services. The work request may take the form of a change or update to an existing application or service, or the creation of a 'new' business application. The major 2

the Business

Information Engineering group

Project Portfolio Management (PPM) activities include: • Envisioning; define high-level business and information requirements, business processes, approval processes, quality plan, financial plan, staffing requirements, measurements and reporting procedures, • Deployment; training, reconciliation of existing 'work requests', and implementation. Portfolio Management (PMG) Method This method template is designed to help you identify and execute the tasks necessary to successfully deploy Windows SharePoint Services and migrate from Microsoft’s SharePoint Team Services. Use resources available from http://www.microsoft.com/SharePoint to assist with the details of this effort. In addition, you can leverage resources available in other templates including the Microsoft Office SharePoint Portal Server ‘deployment’ template, the Microsoft Windows ‘latest’ Server deployment template, and the Microsoft Office System ‘deployment’ template. PPM is part of the Business Information Engineering (BIE) framework, which consists of the following IT methods: • • • • • •

Assessment & Turnaround Method (ATM) Information Strategy Planning (ISP) Method Enterprise Architecture Development (EAD) Method Custom Development Method (CDM) Managed Acquisition (MAQ) Method Computer Off the (COT) Shelve Software Method

• • • • • •

Business Intelligence Method (BIM) Internet Development Method (CDMi) Organizational Effectiveness Method (OEM) Business Process Management (BPM) Method Information Infrastructure Library (IIL) Method Enterprise Information Architecture (EIA) Method

Each method comes with a ‘standard’ and ‘fast track’ set of MS Project templates, which are fully documented and ready to use out of the box.

What benefits does the Business Information Engineering group provide to you? • At the conclusion of the engagement you will have a successful project that was completed on time and within • • • •

budget. A project life cycle that in many cases takes half the time of what other consulting firms bill for. Your our left with a project and procedures library, so that you can continue development and support on your own. Each associate has a minimum of twenty years of information technology and business management experience. In addition, we utilize a network of former senior executives and consultants to provide specific industry and technical expertise when needed.

We Can Be Contacted at: Mail: the BIE group, 1144 Avenida Lomita, San Dimas, CA 91773 E-mail: [email protected] Tel: (909) 967-0257 3