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Callers rate the voice using a Likert scale with the statement: “The voice sounded good”. Criteria. Definition. Calculation. Earcon recognition. Callers' recognition ... automated system. Conversely, the VUI should be able to provide callers with

It is very important that user interface experts use post-call surveys ... branding (e.g., the “bong” heard when first connected to AT&T or the four tones for Intel .... Since a common objective of voice applications is to reduce call center cost

Sep 25, 2006 - branding (e.g., the “bong” heard when first connected to AT&T or the four tones for Intel Inside heard on .... than the entire telephone call. 10.

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faults, improve performance or other attributes, or adapt to a changed environment”. Usually, four types of ... Caused by a lack of customer-driven standards, absence of process management, lack of a formal process .... success, of the application

Dec 2, 2015 - of Computers Aims There are two views of computer architecture The traditional view dating back to the IBM System 360 from the early 1 ...

object oriented features such as localization of functionalities and data, and inheritance of .... code which contain no le OPEN or CLOSE statements. ...... TR-90-30, CS-TR-2419, University of Maryland, College Park, Maryland 20742, USA,.