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Community Workshop '92

INFORMATION FOR ATTENDEES

Rensselaer Polytechnic Institute June 13 - June 19, 1992

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June 12, 1992

ATTENDEES COMMUNITY WORKSHOP '92

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RCS userid

MTS ID

Nugent Hall Room #

DUR Clive Bowery Mike Ellison Tony Young

bowerc ellism youngt

W738 W734 W720

2Q5 207 209

Edin Richard Field Brian Gilmore

fieldr2 gilmob

NCL John Law Terry Ratcliffe David Surtees

lawj2 ratclt surted

SFU Bill Baines Ian Reddy Peter VanEpp

baineb reddyi vanepp

W504

311 211 213

UBC Alan Ballard Paul Hilchey George Lindholm Jon Nightingale Glenn Skene

ballaa hilchp lindhg nightj skeneg

W305 W568 W322 W312 W331

108 109 312 106 214

UM Donald Boettner Steve Burling Elaine Cousins Neda Gholizadeh Gail Lift Chris Mueller Tom Valerio

boettd burlis cousie gholin Iiftg muellc valert

DWB. W279 W05S W030 WO IT W237

308 103210 215 105 306

UQV Irene Braun Daryl Webster

brauni webstd

W429

309

WSU Tom Stevenson

stevet

W238

315 314 W725 W719

208 310 206

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lio 3(7

lol

RPI Frank Archambeault Joyce Armao Jim Ault Harriet Borton John Bradley John Brady Alyce Brady Nelson Brownell Jeff Burdyl George Clarkson Tsehay Demeke Mike Douglass Lori Doyle Garance Drosehn Brian Eliot Mario Farina Jon Finke Allen Firstenberg Peter Frosch Bob Gallagher Anne Horgen Dave Hudson Mike Kupferschmid Nancy Kutner Herb Lee Barry Leibson Kathy Libertucci Eric Luce Mark Miller Andy Mondore Chet Osborn Don Porter Shiva Ramabadran Sanjay Ramamurthy Sharon Roy Gary Schwartz Pat Valiquette

RCS userid

MTS ID

archaf armaoj aultj bortonh bradlj bradyj bradya brownn burdyj clarkg demekt douglm doylel droseg eliotb farinm finkej firsta froscr gallar2 horgen hudsod kupfem kutnern leeh2 leibsb liberk lucee millem mondoe osborn ported ramabs2 ramams roys schwag valiqp

EMSF ALQK AFQW BMMZ AZGC GZRC FMC7 GYRU W716 GQGP ALVE EMUB AKEV ALPO

AFQX

FNWO FMC6 AVA5 AVFZ CBF8 FJMB

List of Attendees, rooms and phone extensions Name Elaine Cousins Gail Lift Neda Gholizadeh Tom Valerio Steve Burling Chris Mueller Donald Boettner

Site UM UM UM UM UM UM UM

Room Nug 212 Nug 215 Nug 210 Nug 306 Nug 308 Nug 105 Nug 107

Phone (all start with 276 7227 7231 7225 7237 7239 7208 7211

Alan Ballard Jon Nightingale Paul Hilchey Glenn Skene George Lindholm

UBC UBC UBC UBC UBC

Nug Nug Nug Nug Nug

108 106 109 214 312

7212 7209 7213 7229 7244

Clive Bowery Mike Ellison Tony Young Margaret Young

Dur Dur Dur

Nug Nug Nug Nug

205 207 209 209

7219 7222 7224 7224

Daryl Webster Irene Braun

UQV UQV

Nug 110 Nug 309

7214 7241

David Surtees John Law Terry Ratcliffe

NCL NCL NCL

Nug 206 Nug 208 Nug 310

7221 7223 7242

Brian Gilmore Richard Field

Edin Nug 314 Edin Nug 315

7246 7247

Ian Reddy Peter Van Epp Bill Baines

SFU SFU SFU

Nug 211 Nug 213 Nug 311

7226 7228 7243

Thomas Stevenson

WSU

Nug 307

7238

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Community Workshop 92 Technical Session Schedule Printed June 16, 1992 There are 22 regularly scheduled slots, each 75 minutes long. Presently there are 8 plenary sessions scheduled, leaving 14 sessions for scheduling the 30 or so concurrent sessions. The normal workshop business day runs from 0900-1700. Demonstrations and other informal sessions (BOFs) may be scheduled for 1700 or other times during second shift. Each working day there is a morning and afternoon break of 15 minutes. Lunch runs 75 minutes. On Sunday, June 14th, there will be no break between sessions 4 and 5. tindicates revision since last printing.

Time

Sun

6/14

Mon 6/15

Tue 6/16

Thu 6/18

Frl 6/19

0900 1015

1-A (DCC 337) ••Plenary***

2-J (DDC 337) •••Plenary***

2-1 (DCC 235) 3-B (DCC 236) 6-E (DCC 239)

M - C (DCC 337) •••Plenary*^*

1030 1145

3-A (DCC 235) 4-A (DCC 236)

1-B (DCC 337) ***Plenary***

6-d (DCC 324) •••Plenary^*

2-E (DCC 235) >4-C (DCC 236)

1300 1415

2-H/3-D (CII 3051) 5-A (CII 3045)

2-C (CII 3045) 4-B (CII 3051) 6-1 (CII 3039)

*2-G (DCC 235) 7-D (CII 3051)

6-C (CII 3045) 7-A (CII 3051)

8-A (CII 3051) •••Plenary^^

8-B (CII 3051) • ••Plenary*^

73-C (CII 3051) 6-D (CII 3045)

2-B (CII 3051) 6-G (CII 3045)

2-D (CII 3045) 6-A (CII 3051)

+6-H (DCC 235) 5-B (CII 3051)

(?>7-E (CII 3045) 5-C (CII 3051)

1415 1530

Welcome

1545 1700

G-B (CI I 3051) 7-C (CII 3045)

1700

6-K (Sage 4510)

(CII 3051)

2-A ***Pleriary***

(CII 3051)

kt+-

6-L CIUE Tour (DCC 121) Parti Demo (VCC North)

1930 Time

6-F (CII 3045)

£r-B/4-D

Sun

6/14

Mon 6/15

Tue 6/16

Thu 6/18

w.\oryv

Frl 6/19

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Community Workshop '92

Technical Program Summary Area 1 • COMMUNITY ISSUES A. The Role of Central Computing Organizations B. Workshop/consortium retrospective/introspective C. Future of the Consortium/Workshop Area 2 - DISTRIBUTED COMPUTING A. Distributed Computing Overview at each site B. Distributed Filesystems C. Building, Updating and Maintaining distributed systems D. Remote access to distributed systems E. Authentication systems and Security F. This session intentionally left blankish G. Imposing single system image in a heterogeneous environment H. Accounting billing (joint with 3.D) I. All things great and small - NIC, workstation & personal computer coexistence J. RISC/UNIX Technology Trends (Jonathan Goldstine of AIX Briefing Center) Area 3 - UNIX SYSTEM ADMINISTRATION A. Administrative Computing on UNLX and Administrative/Academic Computing Interactions B. Operational Issues C. Systems Acquisition, Evaluation, Performance Measurement, and Tuning D. Account Management, Accounting, and Billing (joint with 2.H) Area 4 A. B. C. D.

- MTS MTS - Yesterday, Today, and Tomorrow MTS Smorgasbord MTS Development futures MTS Tape support (Joint w/7.B)

Area 5 - NETWORKING AND DATA COMMUNICATION A. Life after Kermit - campus connectivity, off campus access B. Terminal servers, routers, gateways, black boxes, UBCNet C. Network administration Area 6 A. B. C. D. E. F. G.

- END-USER SERVICES IN A HETEROGENEOUS ENVIRONMENT Campus-Wide Information Services Documentation UNLX Support E-Mail Online Consulting and Trouble Desk Systems Image Management, User Input and Surveying Education and Training

Printed June 15, 1992

H. Computer Ethics I. Applications in a Heterogeneous Environment J. Ethics and Values Dilemmas in University Computing (Virginia Rezmierski of UM) K. Maple Demonstration L. CIUE Tour Area 7 - PRINTING, PLOTTING AND DEVICE SUPPORT A. UNIX tape, plotter, and other device support exotic devices B. MTS tape support (Joint w/4.D) C. Printing I D. Printing H E. Color printers and plotters and other (currently) exotic devices

Area 8 - TECHNOLOGY FUTURE BLUE SKY

A. DCE Overview (Julian Thomas of IBM) B. Distributed Filesystems - Lessons Learned from AFS (Liz Hines of Transarc)

Community Workshop '92

Technical Program

AREA 1 - COMMUNITY ISSUES

A. The Role of Central Computing Organizations Since the last workshop there has been major organizational restructuring at SFU, UQV, and UofM. At virtually all sites the mission or focus has been significantly reengineered. MTS development has been the common bond which has held this consortium of universities together for almost 20 years. As MTS audience and development are dwindling, universities within the consortium and without, are now reexamining the same issue Babbage faced almost 150 years ago - whether to buy or to build. In spite of the success of the University of Minnesota (gopher) and McGill (archie) in significantly influencing the current computing environment with projects undertaken initially to meet local needs, many now feel that software development is an inappropriate role for universities. In this panel discussion, a representative from each site will comment on: • How the mission of their central computing organization has changed. • How the structure of their organization has changed • The most immediate challenges facing the organization • The role of future software development in this environment B. Workshop/consortium retrospective/introspective This session lays the groundwork for the 1-C session, Consortium/Workshop Futures and includes: • How the workshop/consortium have been useful - both the tangibles and intangibles • Identify areas for continued cooperation • Improving communication C. The Future of the Consortium/Workshop The first workshop was held in 1974, almost 20 years ago. This association has produced both software and a community. Last year, however, the workshop was not held. This year, participation (at least in the preparatory stages) could be characterized as less enthusiastic than we remember in years past. As Woody Allen reminded us in "Annie Hall", "...A community is like a shark. It needs to move forward or die..." In the May 25, 1992 issue of Open Systems (nee UNIX) Today, an article entitled "Consortium Craze Hits Campus". The article states, in part, "...The Community College MIS Consortium...will do exactly what many computer vendor consortia have done: Members will share information and technology, develop requirements,

Technical Program -1- Printed June 16,1992

implement common standards and spread the costs of development. RPI is participating with other US universities in sending out an RFI for their own MS DOS clone machine, an idea pioneered by a consortium of Canadian universities. Project Athena at MIT was looking to form a consortium to continue Athena development now that DEC and IBM funding have expired. In this session we need to decide whether we still are a community, whether we should continue to exist (as a community), and if we do wish to continue in what way do we make ourselves more effective. • Is the workshop/community still relevant? • What should be future emphasis? • Scheduling for 1993 (UBC?) • Relationship to other organizations (e.g., USENDC) • Invitation to new participants. • Should we change formats? shorter, more focused sessions (Like Western Workshop)? meet in conjunction with conferences (USENIX, SIGUCCS)? meetings for different groups (systems, user services, etc)?

AREA 2 - DISTRIBUTED COMPUTING

A.

B.

C.

D.

E. F. G.

Distributed Computing Overview at each site Each site will present a brief overview of the distributed computing environment, architecture, functionality. RPI will discuss the RCS (Rensselaer Computing System), SFU will outline their different approach, NUMAC will present their distributed computing intentions, and UofM can outline the role of IFS. Distributed Filesystems • AFS vs NFS vs IFS vs others • AFS/TFS adnriinistration • NFS aeiministration, automounters • What goes where - local vs remote file distribution • File access from personal computers Building, Updating and Maintaining Distributed Systems • AFS 'package,' rdist • managing machine configurations • managing software revs • licensing issues Remote Access to Distributed Systems • timesharing • load balancing • clustering • NQS, DNQS, DQS, et al • policy issues Authentication Systems and Security • Kerberos • client/server firewalls This session intentionally left blankish Imposing Single System Image in a Heterogeneous Environment

Technical Program -2- Printed June 16, 1992

• accounts/passwords • home directories • single mailbox <• Usenet news • printing H. Accounting billing (joint with 3.D) I. All things great and small NIC in the absence of a large, central machine accommodating personal computers, X et al supporting privately held workstations drawing the line - what's on the desktop, what's not J. RISC/UNIX Technology Trends Jonathan Goldstine will be discussing technology trends for RISC hardware and UNLX. The talk will cover a short description of IBM's current products, and a discussion of our view of future industry, as well as a discussion of the use of the technology for advanced applications, such as clustering. Mr. Goldstine is currently a consultant in ALX Briefing Center in Austin, Texas. He has held variety of positions in marketing and management since he joined D3M in 1982. He hold a B.S. in Math/Economics from the University of Maryland.

AREA 3 - UNIX SYSTEM ADMINISTRATION

A.

B.

Administrative Computing on UNIX and Administrative/Academic Computing Interactions Papers/Presentations: • UNIX Administrative Computing - The FAIMS Project", Andy Mondore(RPI) • Discussion Topics: Software and product outlook Security and data integrity Security concerns and solutions in a networked environment Migration issues in moving administrative functions to UNIX Staffing considerations in the support of administrative computing on UNIX Academic/adrninistrative computing liasons in a shared support environment Operational Issues Papers/Presentations: • "Strategies for Tracking Problem Reports and Fixes: Reporting and Tracking Problems and Fixes from Software Vendors" Ms Libertucci (RPI) Section(s) from the SFU ACS & OTS paper • Discussion Topics: Tracking problem reports and subsequent fixes Vendor relations Notifying users of outages and changes System bulletin types and responsibility Zephyr Outage planning and scheduling

Technical Program -3- Printed June 16, 1992

Lights-out operation Console management and multiplexing System monitoring methods Error logging and analysis Granting privelege and authority to system administrators, maintainers, and operators File-system backup and restore philosophy Archive tape support C. Systems Acquisition, Evaluation, Performance Measurement, and Tuning • Papers/Presentations: "The Story Behind the HP Acquistion", Tony Young, DUR? Section(s) from the SFU ACS & OTS paper • Discussion Topics: Who's monitoring or tuning systems? How are they doing it? Tools in use Benchmarking methodologies Distributed tools Job scheduling and load balancing Accounts of recent systems acquisition processes and results D. Account Management, Accounting, and Billing (joint with 2.H) Papers/Presentations: • "Disk Charging in AFS: Simon Management System", Jon Finke (RPI) "Oracle Tools: Simon Management System", Jon Finke (RPI) "Data Propagation between Oracle Tables: Simon Management System", Jon Finke (RPI) "Automatic System Administration: Simon Management System", Jon Finke (RPI) "Automated Userid Management: Simon Management System", Jon Finke (RPI) Section(s) from the SFU ACS & OTS paper • Discussion Topics: Account creation, control, and deletion: The account "life-cycle" Disk quotas, accounting, and usage policy Printing control and accounting, with and without a database Soft system resources: CPU, memory, connection time Soft network resources: network bandwidth, terminal-server ports, connection time Lab access control

AREA 4 - M T S

A.

B.

MTS - Yesterday, Today, and Tomorrow • Projects since the last workshop in 1990 • Present role, staffing, configuration, audience for MTS • MTS phaseout/migration timeline (where such exist) MTS Smorgasbord • Life under VM, PR/SM, etc • 31 bit - experience, plans Technical Program -4- Printed June 16, 1992

• console support • MTS overhead (sysadmin, cycles) - how we can optimize C. MTS Development futures • What are you planning to do and when • What would you like to see that you are not planning to do at your site • How can we work together more effectively D. MTS Tape support (Joint w/7.B)

AREA 5 - NETWORKING AND DATA COMMUNICATION

Life After Kermit • Universal highspeed data access on campus - dorms, offices, labs • Value added async - SLIP, PPP, etc • ISDN - thoughts, plans, futures • Other services - FAX, dial out modems, etc Off-campus access to an increasingly GUI world - how to • • The Backbone is connected to the what? - FDDI (and beyond) Terminal servers, routers, gateways, black boxes, UBCNet Like the UNIX world, much of the network world is off-the-shelf today. We are buying more of what we use and building less. We've had some good experiences with some of what we've bought and gotten burned a few times as well. Here's a chance to pass on that hard-won knowledge. Could we hear testimonials about equipment evaluations or benchmarks done as part of an procurement? What cost and performance factors were examined? Who won, who lost, and why? Did you look at building it yourself? If so, what were the comparative costs on both sides? As of June, three sites (UBC, UM, and RPI) will be running some portion of the UBCnet network component suite. It's been several years since we had the chance to synchronize our knowledge of where things stand, and there may be considerable divergence between sites.

C.

Start with site plans and status. Go on to review remaining problems and their prospects for resolution. Look at the co-existence between UBCnet gear and commercial equipment: how to divide services between them, share subnets and modem pools, participate in global authentication schemes and measurement tools (SNMP). Network Administration Networks are today just as much an end-user service as are the computing resources that use them. In addition to the traditional computing center roles of installing cabling and troubleshooting, university network providers increasingly find themselves in the roles of consultant on PC LAN technology, salesman of connectivity to departments, server operator, and imiversity infrastructure planner. What are the tasks and duties of this "new" data networking organization? What

Technical Program -5- Printed June 16, 1992

size staff is required? To what extent do the network adirtinistrators shape the evolution of networking on campus versus reacting to decisions made by others? What liaison is required with the administrative data center, computing center, departmental LAN operators, and other major consumers of networking services? Many of us now run 24-hour Network Operation Centers (NOCs) to manage our far-flung networking empires. What can we share in the way of real-life, practical experience? What are some strategies for starting and operating a NOC? How do you justify funding? Give testimonials or war stories about how the NOC saved (or failed to save) your bacon. Can a NOC reduce costs elsewhere by finding and fixing troubles before they escalate?

AREA 6 - END-USER SERVICES IN A HETEROGENEOUS ENVIRONMENT

A.

B.

Campus-Wide Information Services This session is to be an exchange of information on what's happening in our schools with respect to providing campus information electronically. Example services might include: • University events • Transcript, degree progress • Library catalog • White pages, telephone directory • Job listings Papers include: "InfoTrax and Campus Wide Information Systems" Discussion and sample screens about information services at our respective schools. Documentation This session is designed to share developments in the documentation area including online documentation and newsletters as well as share new materials. UNIX support materials will be addressed in session c below.

Papers to be presented include: • The UM Newsletter Reader Survey • Online Manuals: Designing the Better Mousetrap (history of online manuals and their future directions.) This paper from RPI is a companion to the session on the Interactive Consulting Environment in Session. • Covering Computing News Across Multiple Platforms at RPI • Documentation for the RCS C. UNIX Support This session is designed to foster an exchange of information and materials in support of UNIX at our sites. Questions to be addressed include: How are we introducing UNIX to our campus? What kind of UNLX facilities are we offering? How is it going? What are we learning about supporting UNIX? Are there unique challenges here?

Technical Program -6- Printed June 16, 1992

While there are no formal papers in this area, there will be quite a variety of materials to share and no doubt a great deal of interesting experiences. E-Mail This session will address the diversity of mail programs we're currently using and how to best provide support in an increasingly decentralized mail environment. This session will also cover UseNet and future services. Papers to be presented include: • RPI's Mail Environment: Pros and Cons of NFS vs. POP and a desire to move toKPOP • Usenet at RPI (within RCS and on the campus wide service) • What Users Want in the Online Community (including "classical services" and services of the future such as increased interactive computer-mediated communication) Online Consulting and Trouble Desk This session will provide a forum for discussing online consulting, databases for stock answers, telephone "hot lines," and how to help consulting staffs stay on top of rapidly changing technologies. Areas for papers or discussion that have been suggested to date include: • Making the Establishment Fit the Client at Newcastle • Evaluation of and Controversy Surrounding the Use of a Consultant Database System at Michigan • A Multi-Dimensional System for Training Consultants at Michigan • Total Quality Improvement Team for Consulting at Michigan: Work-in-Progress • ICE: The Interactive Consulting Environment ~ an RPI developed program for real-time, person-to-person consulting online • Online Consulting Across Multiple Platforms Systems Image Management, User Input and Surveying Many of us are paying more attention and in a more formal way to communication with our users. This includes both understanding their needs and explaining our services. This session will provide a forum for discussing and sharing information and materials to promote our services and reach out to the campus at large. It will also discuss specific ways in which we're learning more about our users and their needs and expectations. Papers or surveys to be presented include: • A "focus group" project at Michigan • How TQM is helping to understand user needs Education and Training This session will explore the training efforts at our various sites including program descriptions/innovations, assuring effectiveness, sharing materials, cost-effectiveness, fees, non-classroom training, and the role of commercial training programs and services. Papers or topics for presentation/discussion include: • PC Training at RPI • Evaluating Program Effectiveness at Michigan • Role of Computer-Based Tutorials for Non-Classroom as well as Classroom Training • Charging for Training at UBC

Technical Program -7- Printed June 16, 1992

<• New Short Courses in Support of RCS • Introducing New Users to RCS Computer Ethics This session, facilitated by Dr. Virginia Rezmierski of UM, will focus on a discussion of the ethics and value dilemmas that are arising on our campuses as staff, students, and faculty members increasingly use information technology in their work. After an introduction regarding the reason for the dilemmas we face and about the importance of understanding different points of view, participants will work in groups of three to discuss vignettes prepared by Virginia and identify ethical issues, points of view, and policy issues for our respective schools that the vignettes underscore. Small groups will then share the results of their discussion with the larger group followed by a description of an event at our own sites, again identifying the ethical, legal, and policy issues involved. Applications in a Heterogeneous Environment This session is devoted to selecting and supporting applications in a heterogeneous environment and to the sharing of information about how we do this at our respective schools. Papers to be presented include: • TeX Support at RPI • Selecting Software for RPI's RCS Environment Ethics and Values Dilemmas in the University Computing Community Dr. Virginia E. Rezmierski will discuss some of the ethical and values dilemmas facing University communities as information technology use increases. Dr. Rezmierski will share specific vignettes illustrating some of the issues facing the campuses, will talk about the use of vignettes as a powerful tool for stimulating ethics discussions on campus, and will explain why she feels that such discussions are particularly important on campuses today. She will describe the University of Michigan "Think About It" Campaign as one model for stimulating these discussions on campus and for enhancing the sense of community within campus. Finally, Dr. Rezmierski will briefly discuss the underlying theory for a focus on discussion of different-points-of-view and for values clarification—its role in community building. Participants will have time for questions and answers at the end of the session. Dr. Virginia E. Rezmierski, Ph.D., is Assistant for Policy Studies to Vice Provost for Information Technology at The University of Michigan as well as Adjunct Associate Professor of Education and Guest Professor at the University of Michigan Institute for Public Policies Studies. Dr. Rezmierski has been an educator in elementary, secondary and higher education. She has been involved in the area of information technology since 1985. Dr. Rezmierski's current responsibilities center around policy analysis, formation, and implementation regarding information technology at the University of Michigan. She was the designer and manager of the Think About It Campaign at Michigan and lectures and consults regarding this model and the ethics and values issues in computing. Maple Demonstration "Interactive learning" is a strategic direction for the instructional program at RPI.

Technical Program -8- Printed June 16, 1992

L.

Maple, a symbolic math package from Waterloo, is presently the cornerstone of this initiative. This session will demonstrate the use of Maple in situ. CIUE Tour The Center for Innovation in Undergraduate Education, Jack Wilson, Director, sponsors faculty projects to incorporate technology and innovative teaching techniques into undergraduate courses. The Center has a number of workstations, PCs, and Macs for faculty to use in multimedia courseware development. You can see examples of some of these applications, and try them out for yourself in a tour of the CIUE scheduled for Tuesday at 5 in DCC 121.

AREA 7 - PRINTING, PLOTTING AND DEVICE SUPPORT

(aka Things that go Bump in the I/O Room) A.

Unix tape, plotter, and other device support Any good solution in sight? Goals for Unix tape, plotter etc. support. Billing and cost recovery. Input data stream for plotters (cgm, postscript, etc.) Migration aids for people coming from MTS? B. MTS tape support (Joint w/4.D) 3480 support (paper from Mike Douglass) multi-reel volumes (UM need) support for newer stuff (3490s, tape silos, etc.)? migration aids for people going from MTS to other (unmentionable) systems? C. Printing I D. Printing H Challenge - we've got the Xerox 9700s, and how do we keep using them in an environment that is getting more networked and more postscript, and what do we get after the 9700s.

E.

Xerox 9700 printer family how use in an increasingly network environment Postscript on the 9700s? (paper from Paul Zablosky (UBC)) new products from Xerox (words from Gail Lift) High volume and/or high speed postscript printing from other manufacturers (words from Gail Lift) Cross-system printing The goal is to allow users to print anywhere from any platform. In MTS, these pieces are provided by MTS's implementation of LPD (inbound LPD), and by allowing MTS users to lpr out to "unix" sites (LPD-outbound). Most of this work was done at RPI and papers in previous Workshops have described the status then. Color Printers and Plotters and Other (currently) Exotic Devices • Support for full-color printers: How are they connected, how do users access them, how are costs recovered, what sorts of user support is there? RPI - Tek Phaser m UBC - QMS ColorScript 100 model 10 • Spot-color printers. There are new types of printers that run at the speed of a 4050 (eg 50ppm) and print black plus one other color (in varying mixtures) in one pass. How much demand is there for this sort of printer in a university environment? • Finishing attachments. Newer printers (like newer copiers) sport all sorts of automatic staplers, hole punchers, binders, covers, etc. How much demand for this sort of thing?

Technical Program -9- Printed June 16, 1992

•

Other exotic (which usually means expensive) devices?

AREA 8 - TECHNOLOGY FUTURE BLUE SKY A. DCE Overview Julian Thomas will give an overview of DCE past, present, and future. Past will include what led to DCE. Present will include a technical overview of DCE, and current status. Future will address what is yet to come. Mr. Thomas is a Senior Engineer in the ATX-ESA architecture department of the IBM Kingston Programming Center, where he is currently coordinating the ATX-ESA DCE activity.

B.

He joined IBM when the Devil was a boy to work on microcode development for System/360 Model 50. Recently, he has participated in 3090 and ESA architecture and system design projects including access register definition, the ESA integrated cryptographic facility, and system design of the ESA ETR facility from concept to detailed architecture, definition of function by element, and specification of 3090 ESA processor attachment designs. He has numerous patents issued or filed, and has received a Second Level Invention Achievement Award and two Outstanding Technical Achievement awards. He received both undergraduate and graduate degrees in Mathematics from Harvard. Distributed File Systems - Lessons Learned from AFS Transarc Corporation has several years of experience in designing, developing, delivering, and supporting distributed file systems. Liz Hines will outline the reasons why distributed file systems are used, issues about distributed systems that we have learned in the last few years, things AFS and DFS do well, things we would like to change in AFS and DFS, and future possibilities for distributed file systems. As Manager of Product Support, Liz Hines is responsible for product support of Transarc products, including AFS, DCE, and Encina. Liz has been with Transarc from its inception, and has been extensively involved with each of the AFS releases, along with providing product input into the DCE product. Prior to joining Transarc, Liz was Director of Publishing Product Development of Scribe Systems. Liz Hines holds B.S. and M.S. degrees in Computer Science from the University of Pittsburgh.

Technical Program -10- Printed June 16,1992

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INDEX OF PAPERS BY AREA

Last Updated 14:12:55 Thursday, June 25, 1992 t indicates paper new to this index

1. COMMUNITY ISSUES 1-1 Staff Communication Breakdown: How can we replace *Forum — Jon Finke (RPI) 1-2 Planning, Downsizing, and Reorganization at the University of Alberta — Monica Beltrametti (UQV) 1-3 Quotations From The Workshop: Part 1 — Don Boettner (UM) 1-4 Redefining the Community: Some Thoughts on the Future of Workshops — Garance A. Drosehn (RPI) t 1-5 MAILBASE: UK Enhanced Mailing List Server: A Possible Unix-based alternative to Forum — Jill.FosterNewcastle.ac.uk t 1-6 MAILBASE Newsletter article: Some additional info on MAILBASE — David Hartland (NCL) t 1-7 Fostering Communication: Allowing the Community to Work Together — James Ault (RPI)

2. DISTRIBUTED COMPUTING 2-1 File System Naming Conventions at RPI: Organization of a Campus Wide File System - Eric "Scanner" Luce (RPI) 2-2 Macintosh support and integration issues at RPI: Giving Mac users the benefits of RCS, as much as possible — Garance A. Drosehn (RPI) 2-3 Thoughts on a NeXT lab at RPI: Standardization vs. Unique Advantages of a Platform — Garance A. Drosehn (RPI) 2-4 PC Alive and Well - Tsehay Demeke (RPI) /0m\

1 INDEX

INDEX OF PAPERS BY AREA 2-5 Supporting Faculty and Staff UNIX Workstations at RPI — John Brady (RPI) 2-6 Life at Durham After the Demise of MTS — MJIJUllison, A^A.Young and CBowery

(Durham)

2-7 The Institutional File System at Rensselaer — Brian Eliot (RPI) 2-8 Installing, Updating, and Maintaining Workstations at RPI — Barry Leibson with contributions by Kathy Libertucci and Lindsay Todd (RPI) 2-9 Building a large-scale NFS file-service in a production environment — Ian Reddy (SFU) 2-10 A Short History of the Rensselaer Computing System: The Insurmountable Opportunity of Distributed Computing — Don Porter (RPI) 2-11 Electronic Mail at RPI: Current Strategies and Future Directions — James Ault (RPI) 2-12 You Really Can Get There From Here: SFU's Migration to UNIX from MTS — Edited by Ken Urquhart and Bill Baines (SFU) 2-12A Dropping the Mainframe without Crushing the User: Appendix to Paper 2-12 — Lionel Tolan (SFU) 2-13 AFS Backups — Sanjay

Ramamurthy

2-14 Imposing a Single System Image on Heterogeneous Workstations — Barry Leibson (RPI) t 2-15 Usenet News at RPI: Current Methods and Future Possibilities for Communication — James Ault (RPI)

3. UNLX SYSTEMS ADMINISTRATION 3-1 Strategies for Tracking Problem Reports and Fixes: Reporting and Tracking Problems and Fixes from Software Vendors — Katherine Libertucci (RPI) 3-2 Automatic System Administration : Simon Management System — Jon Finke (RPI) 3-3 Disk Charging in AFS: Simon Management System — Jon Finke (RPI) 3-4 Oracle Tools: Simon Management System — Jon Finke (RPI)

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INDEX OF PAPERS BY AREA 3-5 Automated Userid Management: Simon Management System - Jon Finke (RPI) 3-6 Data Propagation between Oracle Tables: Simon Management System - Jon Finke (RPI) 3-7 AJX/370 as a Production Service: The Agonies of Vendor Support - Brian Eliot (RPI) 3-8 Performance considerations in the implementation of a production distributed computing environment - Ian Reddy (SFU) 3-9 Unix Administrative Computing: The FATMS Project at Rensselaer - E. Andrew Mondore (RPI)

MTS 4-1 New operator console support for MTS: Progress report — Mike Douglass (RPI) 4-2 31 Bit Support in MTS at RPI: Progress Report — Mike Douglass and Mark Miller (RPI) 4-3 The Future of MTS at UQV — Ian Simpson and others (UQV) 4-4 xcompare - A status report — George Lindholm (UBC) 4-5 Expanded VM Address Space: The Implementation challenges and the future — Thomas J. Valeria (UM) 4-6 RMC MTS userids at RPI.: An Overview. — Mike Douglass (RPI) 4-7 MTS Plans at RPI — Gary Schwartz, Mike Douglass (RPI)

NETWORKING AND DATA COMMUNICATIONS 5-1 Internet Infrastructure Naming Conventions — David Hudson (RPI) 5-2 Rensselaer Information Network Status Report — Herb Lee (RPI 5-3 UBCnet Version 4 at Rensselaer — Brian Eliot (RPI) 5-4 Evolution of a Network Operations Desk (NOC) — Frank Archambeault (RPI)

INDEX OF PAPERS BY AREA

6. END-USER SERVICES IN A HETEROGENEOUS ENVIRONMENT 6-1 Session/Setup: User Session Management in the Rensselaer Computing System — R. Lindsay Todd, Eric "Scanner" Luce, Shiva Ramabadran (RPI) 6-2 What Students Want in the Online Society: A glimpse at some high-demand services — Allen S. Firstenberg (RPI) 6-3 PC Training at ITS — Mario V. Farina (RPI) 6-4 ICE: The Interactive Consulting Environment: An example of real-time, person-to-person consulting online — Allen S. Firstenberg and Shiva Ramabadran (RPI) 6-5 Online Manuals: Designing the better mousetrap — Allen S. Firstenberg (RPI) 6-6 Making the Establishment Fit the Client: Problems of Adapting User Services for the 90s — John Law (NCL) 6-7 Documentation Issues at Rensselaer — Nancy Kutner, Lori Doyle, Joyce Armao (RPI) 6-8 Covering Computing News Across Multiple Platforms at RPI — Lori Doyle (RPI) 6-9 Introducing New Users to UNIX Workstations At RPI — Alyce Brady and Allen S. Firstenberg (RPI) 6-10 Comments on Unix: Personal views from Newcastle staff — John Law (NCL) 6-11 On Line Consulting — Patrick Valiquette (RPI) 6-12 Tj_X at RPI: An Overview of Programs and Services Provided — Harriet Borton (RPI) 6-13 Selecting Visualization Software for RCS — George R. Clarkson 6-14 User Services in a Cost-Recovery World — Jon Nightingale (UBC) 6-15 The Evolution of Campus-Wide Information at Rensselaer: Past, Present and Future — Peter Frosch (RPI) 6-16 A Tutorial Introduction to Maple — Mike Kupferschmid (RPI) 6-17 TEX at Durham: How we do it — Roger Gawley (DUR)

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INDEX OF PAPERS BY AREA 6-18 Software Selection for the Rensselaer Computing System - Sharon Roy (RPI) t 6-19 Averting One's Eyes: Ethical approaches to Postmastering — Pat McGregor (UM)

PRINTING, PLOTTING, AND DEVICE SUPPORT 7-1 Graphics at NUMAC through 1992: The Durham Ploteerver Project: UNIRAS and the SUNS - __. G. Middleton (DUR) 7-2 Distributed Printing at RPI: Simon Management System - Jon Finke (RPI) 7-3 Extensions to lpr for a window environment: User and system printer default control files. - Jon Finke and Allen S. Firstenberg (RPI) 7-4 LPD-Outbound Support at UM: Printing from MTS onto LaserWriters (and other printers) - Don Boettner (UM) 7-5 Support for CD-ROM: Another distribution medium to consider - Garance A. Drosehn (RPI) 7-6 Support for FTP-ing to MTS tapes: Letting unix users take advantage of MTS tape support - Garance A. Drosehn (RPI) 7-7 UBC Unix Tape Service: Why We Don't Have One Yet - Alan Ballard (UBC) 7-8 Unix Tape Support: Preliminary Design - Alan Ballard (UBC) 7-9 Modifications to the tape routines.: Changes to 3480 support. - Mike Douglass (RPI) 7-10 Experiences with Color PostScript Printing: The Tektronix Phaser HI Pxi - George R. Clarkson (RPI) 7-11 Reading MTS FS Tapes and MTS Final Backup Tapes Without MTS: Tapes. Tapes. Tapes are my LIFE!! - Michael Betker (SFU) 7-12 PostScript on a 4050 at UBC: - Paul Zablosky (UBC)

INDEX OF PAPERS BY AREA

TECHNOLOGY, FUTURES, AND BLUE SKY 8-1 Gutenburg Project: Using ISO OSI Technology to improve the useability of distributed computing - Eric Kolotyluk, SFU School of Computing Science 8-2 A Review of archiving media: Archiving Options for the Next Decade - T.J.Rateliffe (NCL), AA.Young (DUR) 8-3 Summary of requirements for an Archive System - T.J.Rateliffe (NCL)

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